Open the box at the counter in front of a postal clerk. Have them sign/postmark a statement about the package (anything missing, etc.) and explicity note that the original packaging (shipping box) was opened. Then file a PayPal claim that he did not send the item in original condition. If you have to, find a few auctions showing the difference in value when the set is in a sealed box and open.
<<Think Positive. Maybe you'll have a couple 70's.>>
<<The buyer probably didn't even look at the coins. Once he saw the capsule open, it was over.>>
Actually, I tend to think the worst of people...and unfortunately I'm usually not surprised. I can imagine this scum checking over your previously sealed coins and cherrypicking one or more while returning his previously purchased rejects to you.
I'm guessing that if you had made this auction a final sale with no refunds or returns if the box had been opened as a precondition, then PayPal would have sided with you? At least I'm guessing that would have been the case...but PP is dumber than a sack of rocks, so who knows?
Why don't you test this guy and offer to replace the SPECIFIC "opened/damaged" coin in question? If he refuses, then at least you have proof that this guy is up to no good and didn't plan to honor the original sales conditions?
And not for nothing...but about 6 months ago...PayPal retroactively put a freeze on my account and backed out a credit/payment for $1000 plus...and why?
Who knows...no one ever questioned a transaction or sale...but my money disappeared for a few weeks nontheless. Until they "resolved" the issue (with no explanation).
Why don't you test this guy and offer to replace the SPECIFIC "opened/damaged" coin in question? If he refuses, then at least you have proof that this guy is up to no good and didn't plan to honor the original sales conditions?
I emailed the buyer several times to try to figure out what the issue was, but he has never emailed me or otherwise responded.
Not for nothing...but you should tell PayPal that he has damaged the resale potential (by opening the sealed box) of your merchandise...and that you'd be willing to discuss collecting partial damages to make you whole, namely the difference in price between a sealed and a previously opened set!
Really...this would be like me buying a sealed set or an expensive slab...then dropping it on the floor and cracking the case...and trying to return it.
Maybe he should try going after the Post Office for "damaging" it in shipping...I'm sure he'd get far with them too!
If you have a hour to kill and get bored go read the thread listed above. In short it is about an 18 year old that sold car parts to multiple people and never delivered. Some of it is updated yearly and 5 or so years later the turd ends up in jail. It is an old thread but the original poster finally got his money. A lot of people got involved.
As far as paypal is concerned, once the item is shipped back and the buyer can verify delivery back paypal will automaticly refund the frozen funds. While it sucks, it is the way it is.
I just got burnt selling a car programmer to someone in New York. I verified it to be working the day i shipped it out. He claims it did not work and filed a claim. I am waiting for its return. If i was a betting man i would place a few bucks on the buyer programming his car and now that it is done he does not want the programmer. I will be stuck with a locked up programmer upon return. Oh well. In the big picture i am ahead. I have sold enough to make up for the scum. If i ran a brick and mortar business 1 months bills would be less than i have been burned on paypal so far.
Mark NGC registry V-Nickel proof #6!!!! working on proof shield nickels # 8 with a bullet!!!!
<< <i>I emailed the buyer several times to try to figure out what the issue was, but he has never emailed me or otherwise responded. >>
I talked to a PayPal supervisor last year when I was having a problem with a buyer who filed a claim for an item lost in the mail. I told her the whole thing would be taken care of by me if the buyer would just respond to my request for a completed insurance claim form (of which the buyer had been sent multiple copies), and that once I got the form back, I'd refund the buyer's payment immediately. When I asked her why the buyer wasn't being told to contact me in order to handle this issue, she said that buyers aren't required to interact with sellers at all if they don't want to.
BTW- in another PayPal "incident", the buyer was refunded his money before I received the coin he was returning, so you can't count on getting your coin back first, either.
I just received the set. I asked the delivery person to wait/watch as I opened the box, but he refused. I videotaped myself opening the box. The coins were inside. There was no capsule top on the 1oz coin. The 1/4 oz coin has a loose capsule.
I don't see anything wrong with the coins, they seem fine.
Based on this, I think the buyer is probably not a scam artist, just someone who is unreasonable-- there's really no excuse for not sending an email when there's a problem, and the buyer SHOULD have emailed me and/or responded to my emails.
I'm not at all satisfied with how paypal handled the matter-- this was a sealed box sale, and the issue with capsules-- even if legitimate-- does not justify rescinding the transaction in my opinion.
I'll take the loss --which includes the difference in value between a sealed and open box, about $45 in postage and insurance, my time, and the loss of the set for over 30 days-- and just be happy that I got the coins back.
That's some postal employee there, refusing to witness for you. I'm sorry you went through all that and have lost money, but very glad your platinum came back seemingly undamaged. Score another victory for PayPal and all the perfect buyers out there.
Have bought and sold on BST, many references available when asked.
Comments
<<The buyer probably didn't even look at the coins. Once he saw the capsule open, it was over.>>
Actually, I tend to think the worst of people...and unfortunately I'm usually not surprised. I can imagine this scum checking over your previously sealed coins and cherrypicking one or more while returning his previously purchased rejects to you.
I'm guessing that if you had made this auction a final sale with no refunds or returns if the box had been opened as a precondition, then PayPal would have sided with you? At least I'm guessing that would have been the case...but PP is dumber than a sack of rocks, so who knows?
Why don't you test this guy and offer to replace the SPECIFIC "opened/damaged" coin in question? If he refuses, then at least you have proof that this guy is up to no good and didn't plan to honor the original sales conditions?
Just a thought.
And not for nothing...but about 6 months ago...PayPal retroactively put a freeze on my account and backed out a credit/payment for $1000 plus...and why?
Who knows...no one ever questioned a transaction or sale...but my money disappeared for a few weeks nontheless. Until they "resolved" the issue (with no explanation).
Great people to do business with!
I emailed the buyer several times to try to figure out what the issue was, but he has never emailed me or otherwise responded.
Really...this would be like me buying a sealed set or an expensive slab...then dropping it on the floor and cracking the case...and trying to return it.
Maybe he should try going after the Post Office for "damaging" it in shipping...I'm sure he'd get far with them too!
If you have a hour to kill and get bored go read the thread listed above. In short it is about an 18 year old that sold car parts to multiple people and never delivered. Some of it is updated yearly and 5 or so years later the turd ends up in jail. It is an old thread but the original poster finally got his money. A lot of people got involved.
As far as paypal is concerned, once the item is shipped back and the buyer can verify delivery back paypal will automaticly refund the frozen funds. While it sucks, it is the way it is.
I just got burnt selling a car programmer to someone in New York. I verified it to be working the day i shipped it out. He claims it did not work and filed a claim. I am waiting for its return. If i was a betting man i would place a few bucks on the buyer programming his car and now that it is done he does not want the programmer. I will be stuck with a locked up programmer upon return. Oh well. In the big picture i am ahead. I have sold enough to make up for the scum. If i ran a brick and mortar business 1 months bills would be less than i have been burned on paypal so far.
NGC registry V-Nickel proof #6!!!!
working on proof shield nickels # 8 with a bullet!!!!
RIP "BEAR"
<< <i>I emailed the buyer several times to try to figure out what the issue was, but he has never emailed me or otherwise responded. >>
I talked to a PayPal supervisor last year when I was having a problem with a buyer who filed a claim for an item lost in the mail. I told her the whole thing would be taken care of by me if the buyer would just respond to my request for a completed insurance claim form (of which the buyer had been sent multiple copies), and that once I got the form back, I'd refund the buyer's payment immediately. When I asked her why the buyer wasn't being told to contact me in order to handle this issue, she said that buyers aren't required to interact with sellers at all if they don't want to.
BTW- in another PayPal "incident", the buyer was refunded his money before I received the coin he was returning, so you can't count on getting your coin back first, either.
Dwayne F. Sessom
Ebay ID: V-Nickel-Coins
I don't see anything wrong with the coins, they seem fine.
Based on this, I think the buyer is probably not a scam artist, just someone who is unreasonable-- there's really no excuse for not sending an email when there's a problem, and the buyer SHOULD have emailed me and/or responded to my emails.
I'm not at all satisfied with how paypal handled the matter-- this was a sealed box sale, and the issue with capsules-- even if legitimate-- does not justify rescinding the transaction in my opinion.
I'll take the loss --which includes the difference in value between a sealed and open box, about $45 in postage and insurance, my time, and the loss of the set for over 30 days-- and just be happy that I got the coins back.