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Received a box from the US MINT. NO COINS but some paper and my invoice??
coinspeak
Posts: 283
I contacted the US MINT and told them I did not receive my (1) platinum 1/2 proof and (1) 1/2 platinum uncirculated coins.
I received a sealed box, large packing paper , invoice, that's it.
They told me I had to wait (30) days??
I am sending them back today a photocopy of the invoice along with the sticker on outer box for return with original remit marked, did not receive.
The mint told me they would send me some paperwork to describe issue and return..
They told me I have to wait (30) days from delivery of the box until they would address this.
I told them I want the coins but cannot afford to buy them again and have 2 charges on my card while they work on this.
How do I get them to step it up??
I told them 2-3 weeks from now there may not be any coins for them to send me as replacements.
Help!
I received a sealed box, large packing paper , invoice, that's it.
They told me I had to wait (30) days??
I am sending them back today a photocopy of the invoice along with the sticker on outer box for return with original remit marked, did not receive.
The mint told me they would send me some paperwork to describe issue and return..
They told me I have to wait (30) days from delivery of the box until they would address this.
I told them I want the coins but cannot afford to buy them again and have 2 charges on my card while they work on this.
How do I get them to step it up??
I told them 2-3 weeks from now there may not be any coins for them to send me as replacements.
Help!
Ships are safe in harbor but thats not what ships were built for.
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Many members on this forum that now it cannot fit in my signature. Please ask for entire list.
1 received a 2006 Legacy set empty, no coins received a refund
was shipped a 1/4 oz unc buffalo usps, no signature and never received. I tracked it and it was hung up in Hebron, KY for several days but never received it.
The other day I found (2) plat proof 1/10 coins inbox in rain.
Apparently it shipped out for @299. I guess they don't ship with signature under $300.
My fedx normal delivery man is no longer with fedx. the new driver did not know the normal methology for delivery to my home.
Maybe my dog scared him off...
But with gold and platinum it ALWAYS gets expedited shipping wether you request it or not.
I told the US MINT I WANT TO SIGN FOR ANYTHING I EVER BUY!!
Other than this I have never lost anything from anybody, company, etc, in 13 years.
Link to form.
**Please allow approximately 4-6 weeks for review and processing.
The first one arrived USPS, but there was a 1/10th ounce instead of a 1/4 ounce (totally incorrect order).
I returned that, and they sent another USPS. It never materialized from the shipping partner warehouse.
I dutifully waited the 30 days they required and then filed the appropriate form.
A coin arrived within the next couple of weeks via FedEx Overnight.
The bottom line is the Mint will take care of you. It might take a couple of months, but they will make it right. The only thing that irritated me about the whole thing (other than having to go through it in the first place) was that after talking to the customer service rep for 15 minutes I had to talk to a supervisor and repeat the entire story over.
<< <i>That's exactly why you don't buy unopened sets of anything from the mint on Ebay. You maybe paying a premium for a box. If your the seller and the buyer uses Paypal with a CC you maybe the seller maybe the loser and think he's been ripped off since it can work both ways. >>
I wouldn't sell a sealed box on eBay because I don't want the buyer to have the packing slip/invoice. I would send a sealed box to PCGS for grading because they return that stuff to me.
ttown is right, buying one could cost you if it is empty.