CASHBACK RAW DEAL

7over8 · September 20, 2008 5:33AM

Other threads sing the joys of receiving thier Cashback from MSN

I am one of those fighting with those idiots for my cashback

It's been 63 days, never creditied to my account, never paid to me.

Eligible purchase, supplied them all data, MSN blames the delay on EBAY, EBAY says they have nothing to do with the offer.

I've just about had it with well over 20 emails and online chat with MSN support over 2 months time

I'm prepared to file a claim against MSN on Monday

I've been told there are several thousand people in the same boat, same problem, technical issues, that never get resolved......

So it isnt always a great deal, be careful.......

blu62vette · September 20, 2008 5:44AM

I dont trust offers or rebates where you have to jump through hoops to get your money. Frustration is almost certain to follow, sorry about your experience.

coindeuce · September 20, 2008 6:07AM

I made three eBay purchases in July based on the Microsoft Cashback promotion. The first rebate is scheduled to hit my PayPal account on Tuesday 9/23, followed by two more within less than a week. If I don't get all three payments, I'll just tell eBay to pound sand on my last invoice from them.

johnjinx · September 20, 2008 10:10AM

7over8, when you click on the link to the auction you won using paypal and MS cashback, what does it say at the top? Normally it should say "Paid with PayPal on (date of payment)." I had the same problem where it made it seem like payment was being processed when in fact it went through fine. Check your paypal records of your transaction and see if payment was listed as sent. If so, call paypal and have them talk to MS about your cashback problems. Tell them that the payment went through according to your paypal records even though it lists as not going through on ebay. That was what I did and they quickly gave me my cashback. I hope this information will help you out.

bestday · September 20, 2008 1:47PM

<< I dont trust offers or rebates where you have to jump through hoops to get your money. Frustration is almost certain to follow, sorry about your experience. >>

this one smelled as being easy money..why waste your time with stuff like this ???

7over8 · September 20, 2008 10:09PM

seems like from what i've heard, the same issue happened to 100's or more people (customer service told be thousands?)

it is really a poor customer service experience with MSN Cashback, they have a terrible problem resolution process

I called PAYPAL and they are now involved, and seem to have a MSN Cashback resolution contact/dept

Maybe now the red tape will be cut. Time will tell.

I stand by my previous posts, I WILL NEVER USE THIS PROGRAM AGAIN.

Connecticoin · September 20, 2008 10:30PM

For me there was a 60 day delay, then another two weeks wait before the funds were available in my Paypal. Give it at least a couple more weeks before you start filing a class action lawsuit.

YaHa · September 21, 2008 4:28AM

LMAO!! You guys are better off buying a scratch off. Who in the hell would give a website or any cyber slut their personal info for a few dollars.

57loaded · September 21, 2008 5:38AM

<< LMAO!! You guys are better off buying a scratch off. Who in the hell would give a website or any cyber slut their personal info for a few dollars.

>>

it's going to add it to my slush account, so it is very imprtant to me!

i am 15 days and nada that is after the 60 and making the request.

i think paypal and microsoft should EACH refund my purchase price,( yeah double back what i paid) i keep the mdse AND get my cashback money...aren't they discusing something just like this in Washington?

Bochiman · September 21, 2008 5:39AM

<< LMAO!! You guys are better off buying a scratch off. Who in the hell would give a website or any cyber slut their personal info for a few dollars.

>>

George, not sure if you are just trying to be funny or what, but that statement of yours above is pretty ignorant.

Placid · September 21, 2008 5:40AM

<< 

<< LMAO!! You guys are better off buying a scratch off. Who in the hell would give a website or any cyber slut their personal info for a few dollars.

>>

it's going to add it to my slush account, so it is very imprtant to me!

i am 15 days and nada that is after the 60 and making the request.

i think paypal and microsoft should EACH refund my purchase price,( yeah double back what i paid) i keep the mdse AND get my cashback money...aren't they discusing something just like this in Washington? >>

Yaha if you had a clue what you were talking about it might be funny.
The website is Microsoft maybe you have heard of them.

57loaded · September 22, 2008 2:28AM

actually there are some problems with the funding of paypal account with the cashback money from microsoft, now, at least for me.

i went online chat yesterday @ live.com and all they could say was you (i) will get an email in a couple of days, that they coould not resolve the problem

all of the other process up to this point has been fine the registering, the waiting, the request payment, the 14 day wait....now it's all clammed up.

kieferscoins · September 22, 2008 2:30AM

<< I made three eBay purchases in July based on the Microsoft Cashback promotion. The first rebate is scheduled to hit my PayPal account on Tuesday 9/23, followed by two more within less than a week. If I don't get all three payments, I'll just tell eBay to pound sand on my last invoice from them. >>

Yeah ebay will tell you to pound sand back and freeze your account. Good Luck!

Cameron Kiefer

ElKevvo · September 22, 2008 2:33AM

It did not work out well for me either....I have never gotten the $ posted to my acct. Followed up with MSN, eBay etc. and have gotten a some emails saying it is under investigation, etc. but still no resolution so I am not holding out hope. The funny thing is that if it had worked out I would have bought an HP computer using another Cashback promo I rcvd in an email so because of the problems the first go round I am sort of hesitant to ever use it again.

K

7over8 · September 22, 2008 1:06PM

same raw deal......

coindeuce · September 22, 2008 1:18PM

<< 

<< I made three eBay purchases in July based on the Microsoft Cashback promotion. The first rebate is scheduled to hit my PayPal account on Tuesday 9/23, followed by two more within less than a week. If I don't get all three payments, I'll just tell eBay to pound sand on my last invoice from them. >>

Yeah ebay will tell you to pound sand back and freeze your account. Good Luck!

Cameron Kiefer >>

Well, if that's what it takes to get their attention, then so be it. Freezing my account will have no effect on my activity. I'll sell by consignment when necessary and bid via agent when necessary. After all, they're just a venue, eh?

500Bay · September 22, 2008 9:16PM

I still have a few weeks until my cash is available. It showed up fine on the cashback site. Hopefully everything will go through OK.

holeinone1972 · September 22, 2008 9:24PM

I just got paid my $110. It should arrive in my paypal acct in 7 days.

Sorry you are having trouble, but my experience was smooth.

Frankcoins · September 22, 2008 9:59PM

<< 

<< LMAO!! You guys are better off buying a scratch off. Who in the hell would give a website or any cyber slut their personal info for a few dollars.

>>

George, not sure if you are just trying to be funny or what, but that statement of yours above is pretty ignorant. >>

You guys might want to check this thread

microsoft cashback scam

coindeuce · September 23, 2008 12:06AM

I'm actually at 77 days in the wait for my first rebate. It is looking more every day as if the promotion was crafted in such a way that very few participants will actually qualify and benefit. I'm glad I wasn't expecting hundreds or thousands back

drei3ree · September 23, 2008 1:09AM

<< I just got paid my $110. It should arrive in my paypal acct in 7 days.

Sorry you are having trouble, but my experience was smooth. >>

Don't count your chickens...The transfer to Paypal is the sticking point! See if that goes smooth???

Staircoins · September 23, 2008 1:18AM

Well, I admit I was highly skeptical at first. I used it to buy 3 1oz Buffalos though, and pulled in $717.60 cashback. I'm now in the 14-day window waiting for the first payment to appear in my Paypal account, and I have to say that it's looking good so far.

Fingers crossed ...

rgCoinGuy · September 23, 2008 1:28AM

I'm now officially on both sides of the fence.

My first one was July 1st, for 250.00. It came back two weeks ago this Friday, 13 days into my 14 day hold. Money spent just fine.

My second two were both July 8th. Fourteen days was this past Saturday. I emailed yesterday, I received one response back so far but no answer what the hold up is. I am having my doubts that there is some problem and they may be looking for a way out of paying off on these now.

Connecticoin · September 23, 2008 1:33AM

<< 

<< 

<< LMAO!! You guys are better off buying a scratch off. Who in the hell would give a website or any cyber slut their personal info for a few dollars.

>>

George, not sure if you are just trying to be funny or what, but that statement of yours above is pretty ignorant. >>

You guys might want to check this thread

microsoft cashback scam >>

So what is the "scam"????

57loaded · September 23, 2008 1:41AM

Frank.....i looked at the link but most of us went through the entire process though Live.com, eBay and PayPal....

some have been paid their rebates i think a lot of big buying went on for PM's on eBay because of the info i read here, i was one of them, others here, too.

i read all the fine print, even though i thought it was TGTBT (too good to be true) figuring that this was a "loophole" for PM buyers or coin collector's to buy an item that would hold or increase in value, something very very different form buying a radio, a crib or someones used garage sale type stuff off of eBay.

it's too early to say "i told you so".... but who knows, at least i hope you now know the money (cashback) doesn't come from the seller..

mackdriver · September 23, 2008 2:27AM

I am owed for 2 cashbacks as of last Saturday.I called Microsoft yesterday and they said the problem was on paypals side,so i called paypal and they said Microsoft hasn't sent the money and that they would escalate it to a claim.Suppose to hear back in 48 hours according to paypal.

57loaded · September 23, 2008 2:57AM

<< I am owed for 2 cashbacks as of last Saturday.I called Microsoft yesterday and they said the problem was on paypals side,so i called paypal and they said Microsoft hasn't sent the money and that they would escalate it to a claim.Suppose to hear back in 48 hours according to paypal.

>>

please keep us advised..i have been going through live.com but not paypal....yet

coindeuce · September 23, 2008 3:15AM

My inquiry with Microsoft today was responded to with a generic form letter, essentially claiming "we're on it" Basically corporate thinkspeak for G.F.Y.

gemstatecoins · September 23, 2008 3:29AM

I've been dealing with the same issue, purchased two items in july,
MSN said that they were having EBay investigate and confirm(heard nothing in over a month)
I called Ebay yesterday and they said the just cleared it(I'm sure because I called)
So today I checked with MSN account and still not there but they said it could take 48 hours,
Also, MSN has an online chat service if you don't want to wait for email messages back and forth.

Bochiman · September 23, 2008 4:20AM

If folks are having problems, then contact someone (MSN/Paypal/Ebay/etc), and seem to be getting some traction, wouldn't it be nice that they also list those emails for others with problems instead of making them hunt for them?

Just a thought....

coindeuce · September 23, 2008 4:34AM

Is this what you wanted?

Dear Customer,

Thank you for contacting Live Search Cashback Customer Support. We will research this issue and will respond as soon as we have more information. We are doing everything possible to resolve everyone's issues. Everything has been properly escalated and will be fixed as soon as possible. We've been having some issues with PayPal but are working hard to get All the issues resolved. If there is any change in the status of your issue or if you want to check on the progress of your inquiry please reply to Cashbk@micrsoft.com. If you have a new question or concern, please send a new e-mail message in order to open a separate Service Request.

Thank you,

Gabriel P. Live Search Cashback

57loaded · September 23, 2008 7:39AM

<< If folks are having problems, then contact someone (MSN/Paypal/Ebay/etc), and seem to be getting some traction, wouldn't it be nice that they also list those emails for others with problems instead of making them hunt for them?

Just a thought.... >>

i have done live chat (no answer but we are aware of the problem. we'll send an email to your live.com account)
paypal... filing a dispute
ebay....everythign is fine on our side

yet still the problem is unresolved with no specific issue being stated as to of what for the cause of the delay...be glad i am sober at work and not sauced at home....lol

rgCoinGuy · September 23, 2008 8:00AM

I've emailed through the Live.Com Support site

Did this yesterday, was told they would get back to me in 24 hours. I received one email:

"Hello Rob,

Thank you for contacting Live Search cashback Customer Support. I am sorry to hear that you have yet received your cashback payment. However, in order to check your account, I will need you to provide us with your Windows Live ID. Your Windows Live ID is the e-mail address you use to sign into Live Search cashback. You can simply reply back to this message with your Windows Live ID and we will be more than happy to assist you with your issue.

We look forward to your response. Thank you again for contacting Live Search cashback Customer Support. Have a great day!"

To which I responded with my ID. Nothing else.

I sent another email after 24 hours, still no response (this was just today).

I then did the live chat, was told it would be escalated to their technical support team, and that it should have been paid by 14 days. This was about 5 hours ago. They also said they would respond via email.

That's it so far for me. Again, I DID get the first 250 that was done a week earlier. This one is for 500.

coindeuce · September 23, 2008 8:06AM

Staircoins, you might want to cross your toes as well. If you requested your initial cashback award exactly 60 days after your July 9 purchase, then it should have appeared in your PP account on 9/21. Rots 'o Ruck on that one....
It is interesting that MicroSuck is claiming a FUBAR with PayPay. Maybe we should all revise our selected payment method to check by mail. I'd like to see their excuse then for non-payment.

coindeuce · September 23, 2008 3:03PM

I just tried to change my requested payment method to check by mail. MicroSuck is keeping the payment method defaulted to Paypal. FUBAR.

mackdriver · September 23, 2008 5:13PM

Here is my response from Microsoft from yesterday.

We've been informed that there has been a delay in processing cashback requested between September 4th - 10th, and expect these to appear in accounts by September 30th. If you don't see the cashback after September 30th, please contact us. We apologize for the delay.

Kind regards and apologies-
Jordan
Live Search cashback Customer Support

Walmann · September 24, 2008 1:44AM

Haven't experienced any of these issues. Have received two payments total of over $300.

But hearing the issues others of having it makes it clear not to a purchase decision based on receiving this cashback offer.

rgCoinGuy · September 24, 2008 2:07AM

<< Here is my response from Microsoft from yesterday.

We've been informed that there has been a delay in processing cashback requested between September 4th - 10th, and expect these to appear in accounts by September 30th. If you don't see the cashback after September 30th, please contact us. We apologize for the delay.

Kind regards and apologies-
Jordan
Live Search cashback Customer Support >>

Thanks Mackdriver, I haven't gotten this response yet, but hopefully it's just a hiccup, I fall into this time frame also.

Darkwaverave · September 24, 2008 2:21AM

I made a few Ebay accounts when the Cashback deal came out and made 11 successful transactions for gold bullion coins(1 failed) with the cashback over about a week period. I had all 4 cashbacks accounts sent to 1 paypal address and they put a little over $2600 dollars in my paypal account, so no problems here. Also this was when gold was shooting up and I ended up making an extra 800 bucks with bullion increase. It worked for me and 2 other co-workers. I can't complain about free money.

OPA · September 24, 2008 2:41AM

78 days & still no $$, but MSN is "working" on getting the issue resolved. We shall see....

Staircoins · September 24, 2008 3:12AM

I can confirm what Mackdriver was told. I'll post again if/when I see anything in my PP account. ...

Mike

LALASD4 · September 24, 2008 3:37AM

I have 4 payments coming, from 9/7,9/9,9/10,9/14. I just looked at my live.com account and it now says "Microsoft will initiate a payment to you in approximately 7 days." INSTEAD of the 14 days that was there before. Maybe it will be done by 9/30 like someone else said.

OPA · September 24, 2008 8:55AM

I was told the same story about a PayPal bug & that those payments should be posted by 9/30 ... BTW the "bug" is in the process of being resolved...I guess that means it's not resolved as of yet....

rgCoinGuy · September 24, 2008 9:31AM

That Jordan seems to be a busy bee:

Rob -

We've been informed that there has been a delay in processing cashback requested between September 4th - 10th, and expect these to appear in accounts by September 30th. If you don't see the cashback after September 30th, please contact us. We apologize for the delay.

Kind regards and apologies-
Jordan
Live Search cashback Customer Support

sweetwilliet · September 24, 2008 10:14AM

I have always been skeptical of these promotions and have elected to not participate in them. I do not like giving out my personal info to anyone, even if it means I don't get free money. That being said, I hope everyone who jumped thru the hoops is paid back in full. I suspect there will be some major lawsuits if everyone isn't made whole at some point. Again, good luck with your cash back and let us know if/when you get your $$.

57loaded · September 25, 2008 3:50AM

<< That Jordan seems to be a busy bee:

Rob -

We've been informed that there has been a delay in processing cashback requested between September 4th - 10th, and expect these to appear in accounts by September 30th. If you don't see the cashback after September 30th, please contact us. We apologize for the delay.

Kind regards and apologies-
Jordan
Live Search cashback Customer Support >>

Similar but from an "Andy", yet I wished a nice day!

lol

LALASD4 · September 25, 2008 6:48AM

I just got one rebate.

LALASD4 · September 25, 2008 6:49AM

A second one just came thru.

rgCoinGuy · September 25, 2008 6:55AM

Cha - Ching! My $500.00 one just hit - so I got all $750.00 now. Woo Hoo.

LALASD4 · September 25, 2008 6:57AM

Just got #3!

Bochiman · September 25, 2008 7:04AM

My first one was requested 9/5 and was held up. A couple of days ago, it went into "within 7 days" instead of "within 14 days". My new one, initiated today, went into immediate "within 7 days". I'll wait and see as I didn't buy things just to get cashback and it never does any good to just get bent out of shape.

This is funny....I can't believe someone was stupid/rude enough to ask the below.....

You can bet the tech support folks that field things like this get some good laughs

9:48:22 AM - At what rate will interest be added to the payments account for the delay?

CASHBACK RAW DEAL

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