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I got a stupid Neg... how can I get rid of it? [Buyer email reply posted]

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Comments

  • Ebay should be required to remove the negative you received
    based on the history of her 26 feedbacks... image
  • segojasegoja Posts: 6,141 ✭✭✭✭
    E-Bay doesn't care. Even buyer who don't pay are allowed to leave negative feedback.
    First try to call the buyer and see what's up.

    If no reposnse, leave the neg for the buyer and move on.

    If you really care after you leave neg, file for mutual withdrawal.

    Jeremy, your 1000 + feedback is more than good enough too compensate for this e-bay idiot.
    JMSCoins Website Link


    Ike Specialist

    Finest Toned Ike I've Ever Seen, been looking since 1986

    image
  • MrEurekaMrEureka Posts: 24,419 ✭✭✭✭✭
    80 characters won't let me explain my side as much as this post.

    80 characters? How's this?

    Coin is real. No request for refund or I'd have paid. Neg is retaliatory for NPB report.
    Andy Lustig

    Doggedly collecting coins of the Central American Republic.

    Visit the Society of US Pattern Collectors at USPatterns.com.


  • << <i>Another example of why the seller shouldn't be the first to leave feedback. >>



    image
    imageDo not taunt Happy Fun Ball image
  • orevilleoreville Posts: 12,144 ✭✭✭✭✭
    airplanenut:

    Just give me the ebayer to deal with.

    As I am the only ebayer in the history of ebay to leave myself not only one negative but TWO negative feedbacks why would ebay care if I got a negative feedback from this fellow?

    A Collectors Universe poster since 1997!
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>you were NOT out of line to file the NPB dispute when you did, given the terms of the auction. Over the years I've found that occasionally that's what it takes to prompt some buyers into action >>



    Yep. It's truely astonishing how many buyers have all kinds of reasons why they couldn't respond to multiple invoices for a couple weeks, but suddenly figure out how to do so as soon as that NPB notice shows up in their in box.

    Russ, NCNE


  • << <i>Another example of why the seller shouldn't be the first to leave feedback. >>



    imageimageimageimageimageimageimageimageimageimage
    imageimageimageimageimageimageimageimageimageimage
    imageimageimageimageimageimageimageimageimageimage
    imageimageimageimageimageimageimageimageimageimage
    Best Regards,

    Rob


    "Those guys weren't Fathers they were...Mothers."

    image
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>Another example of why the seller shouldn't be the first to leave feedback. >>



    Nonsense. Only an idiot seller would leave feedback first under these circumstances.

    Russ, NCNE
  • I like the simple solution of a neg for her and Andy's suggested response to the neg she left. I'm curious as why she would buy it in the first place and how she could determine it was a "fake". A cob with a C.A.R. counterstamp is certainly not your run of the mill coin purchase for someone who buys Barbies, Happy Meal toys,perfume, etc.

    Edit:
    Looked at all her purchases and this is the ONLY coin she has bought. Strange.
    Curmudgeon in waiting!
  • ShamikaShamika Posts: 18,785 ✭✭✭✭
    I'd go nuts over an undeserved neg like this. But for what it's worth, seeing an ebay member with one neg after receiving almost 900 positives would never keep me from bidding.

    Buyer and seller of vintage coin boards!
  • SamByrdSamByrd Posts: 3,131 ✭✭✭✭
    airplanenut, The buyer is an idiot you handled everything correct in my opinion. NEG here and then answer her unfair feedback. Also respond to her response to her neg. One negative is no big deal take it and forget about it though its not fair ebay is hardly fair sometimes.
  • Yes i agree..Neg this S_B. With a handle like that(repoed) she must be used to getting her own way.Probably didn't like that you sent in a buyers dispute for non payment as the buyer promised and took her 20days later to pay. Out of the country??? If you and i went out of the country or was planning to go right after we won an auction.Wouldn't a normal /responsible person pay for the item first or notify the seller at least of your plans? I would pay first before i leave the country. Thats my take. Good Luck!
  • ManorcourtmanManorcourtman Posts: 8,185 ✭✭✭✭✭
    BS neg's suck but are a part of the eBay experience. My 2 negs were from no-pay scammers. Get over it, suck it up and move on. Don't let some of these people over analyze it. Nuff said.
  • You've taken the high road on this one Jeremy, I don't think I would have shown the same patience that you have. I agree with the post that she needs to be exposed to the rest of the ebay community but with only 26 feedbacks, she can leave that name and start a new one.

    She has joined my growing list of blocked bidders.
  • dizzyfoxxdizzyfoxx Posts: 9,823 ✭✭✭


    << <i>

    << <i>Another example of why the seller shouldn't be the first to leave feedback. >>



    image >>



    Absolutely correct!!!
    image...There's always time for coin collecting. image
  • ldhairldhair Posts: 7,350 ✭✭✭✭✭


    << <i>I like the simple solution of a neg for her and Andy's suggested response to the neg she left. I'm curious as why she would buy it in the first place and how she could determine it was a "fake". A cob with a C.A.R. counterstamp is certainly not your run of the mill coin purchase for someone who buys Barbies, Happy Meal toys,perfume, etc.

    Edit:
    Looked at all her purchases and this is the ONLY coin she has bought. Strange. >>


    Hi Jeremy
    I like what Andy and Bill had to say.
    I'm not sure it would be worth the time to try to fix the deal and get the feedback removed.
    The buyer is clueless. It looks like a challenge to smooth this one out.
    Something tells me you are up to it. Challenges are fun.image

    Larry

  • notwilightnotwilight Posts: 12,864 ✭✭✭
    Many experienced and ebay savy forum members have stated that one neg wouldn't bother them as a buyer. It wouldn't bother me either. But if you've got a coin and a competitor has a coin and he doesn't have a negative, many buyers, especially novice ebayers, will go with the other guy. I'd spend a little effort trying to get rid of it. --jerry
  • Time to hit the NEG, Jeremy. You will sleep better.
  • Well if you get/got one for this I am overdue. I sure hope you figure out how to make it go away.

    I personally can verify you are an honest seller and all around good guy. I will publicly state that in any forum you point out to me if that helps. I am sorry I can't make this one go away for your nor do I have any good advice. I'm just writing to offer you my moral support.
  • airplanenutairplanenut Posts: 22,386 ✭✭✭✭✭
    Well, the buyer responded to my email... of course, nothing useful came from the message:

    ---

    A. I know that I paid late..but it still took forever to ship

    B. the Coin looks NOTHING like it did in the picture, because it's not the coin in the picture

    C. IT IS FAKE!!!!! it is some cheap metal and and the symbols on the coin are fake!


    My response:

    1- The coin was shipped the day after you paid. Would you like to see a postmarked receipt? I can't be held liable if it takes the Post Office a week or more to move a package.

    2- I never use stock photographs, and the coin sent is the one pictured.

    3- The coin is heavily pedigreed as a genuine piece and diagnostics match those of other known genuine pieces.

    ----

    I'm being too nice.
    JK Coin Photography - eBay Consignments | High Quality Photos | LOW Prices | 20% of Consignment Proceeds Go to Pancreatic Cancer Research
  • notwilightnotwilight Posts: 12,864 ✭✭✭
    Ebay takes fake coins seriously. Being accused of selling fake coins should get their attention. your vendication should put them in your camp. Good luck, Jerry
  • ziggy29ziggy29 Posts: 18,668 ✭✭✭
    I for one am hesitant to do business with eBayers whom I perceive to be sending out retaliatory feedback. Personally I'd feel better about someone with an otherwise stellar, unsullied reputation who takes it and calmly explains their side of the story in response than one who negs in response to a neg. In this case I can see a "retaliation" neg as somewhat justified, but I think it would say more about one's character to not do it.
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,604 ✭✭✭✭✭
    Jeremy , .

    There are many examples on the boards, but the entertainment factor here is

    Second to none !!!

    How about them ruthless ANAer's ?
  • MrEurekaMrEureka Posts: 24,419 ✭✭✭✭✭
    Jeremy - The buyer's e-mail convinces me that he or she is not playing with a full deck. I'd just move on. BTW, has the buyer asked for a refund yet? If not, why?
    Andy Lustig

    Doggedly collecting coins of the Central American Republic.

    Visit the Society of US Pattern Collectors at USPatterns.com.
  • "You just can't let the jerks slide."

    I'm with Coinsomniac on this one.

    If you think about it, REALLY think about it, this is half of what's wrong with America these days. For far too long people have been given a break, or let slide, or excused for bad behavior. I say BS! Too many people are expecting a break these days, FOR ALL THE WRONG REASONS.

    I'm all for being patient and kind and trying to make those attributes the things that are RIGHT about America, but too many people have taken advantage of this philosophy for too long.

    Dealing on eBay takes patience and persistence, sure. Communication too. It doesn't mean your general good-natured-ness should be taken advantage of.
  • UncleJoeUncleJoe Posts: 2,551 ✭✭✭
    I wish you the best in getting this resolved.

    I probably would have relisted after filing NPB. For whatever its worth, I sometimes take the buyers ID into account: re-poed. image

    Joe.


  • << <i>I for one am hesitant to do business with eBayers whom I perceive to be sending out retaliatory feedback. Personally I'd feel better about someone with an otherwise stellar, unsullied reputation who takes it and calmly explains their side of the story in response than one who negs in response to a neg. In this case I can see a "retaliation" neg as somewhat justified, but I think it would say more about one's character to not do it. >>



    Ziggy,

    I respectfully disagree with you 100%. In my opinion this is not a retaliatory negative at all! OK, I understand your point: You NEG me I'll NEG you. But the sitaution is what it is. This person has serious issues that can be deducted by her current feedback.

    When coupled with how she handled this entire transaction (promising to pay in two days, not paying for 21 days after promising, no communication, then having an issue with the product and hitting the negative button before communicating etc. etc. etc).

    To me this is not about retaliatory feedback. This is about alerting the EBAY community that when this person gets anywhere near one their auctions they should SPRINT AWAY in the other direction if they have not alreadt blocked.

    I actually find it very difficult to leave negative feedback and would rather not do it. I have only had to do it once and if you check my history you will see it was well deserved.

    GIVEN THIS INDIVIDUAL'S BEHAVIOR I ACTUALLY BELIEVE THE WORST THING THAT COULD BE DONE IS NOT LEAVING NEGATIVE FEEDBACK. I actually think it LEAVING NEGATIVE FEEDBACK shows more Character in this case.

    You don't negative for retaliation you negative when deserved. This individual has definitely earned her negative.

    Best Regards,

    Rob


    "Those guys weren't Fathers they were...Mothers."

    image
  • Jeremy- at this point she is calling you a fraud/thief for selling her a 'fake'. We know this is not true - of you, but if she wanted to be a real bit*ch- she could notify authorities and create all kinds of hell for you.

    I would email this fool and tell het to return the item in same packaging and you will refund $$ when recieved.

    Screw the neg for now- you could have more problems if she pushes the fake part- if it crossed a state line- you have a Fed issue and they are not going to look on it to easy- especially with them wanting in on Ebay action.
  • ajiaajia Posts: 5,403 ✭✭✭
    B. the Coin looks NOTHING like it did in the picture, because it's not the coin in the picture
    C. IT IS FAKE!!!!! it is some cheap metal and and the symbols on the coin are fake!


    Jeremy,
    Leave a neg. & walk away.....slowly.

    After reading those 2 lines my first thought is that she is setting you up for a return of a fake.
    Maybe she bought a cheap fake & now is looking to 'trade' for an authentic one?

    image


  • << <i>I for one am hesitant to do business with eBayers whom I perceive to be sending out retaliatory feedback. Personally I'd feel better about someone with an otherwise stellar, unsullied reputation who takes it and calmly explains their side of the story in response than one who negs in response to a neg. In this case I can see a "retaliation" neg as somewhat justified, but I think it would say more about one's character to not do it. >>



    ....and why would his neg be retaliatory? Does she not deserve one for A. taking 3 weeks to pay and B. Assuming Jeremy is telling the truth, which I believe to be the case, than he is being libeled as well. What in your book, allows a seller to Neg a buyer?
  • Neg her and reply to her negative, but be a professional in your comments. Sellers like me, who look at the feedback comments of their bidders will thank you. I take a professional, well thought out negative as a warning sign. If you retailate in kind (i.e. call her an idiot), then I'm likely to ignore the feedback as immaturity on both the buyer and seller's part and allow the bid, unless the bidder has a history of leaving this type of feedback.



  • BTW, Thanks Jeremy I am blocking herimage
    Best Regards,

    Rob


    "Those guys weren't Fathers they were...Mothers."

    image
  • Jeremy, this is what I worry about happening as well. If you sell on eBay, there's a chance this will occur. I am amazed at the sellers who have thousands of feedbacks and have 100% positives. Lots of luck involved there. Anyway, your question was how do you get rid of it. Everyone is saying it doesn't matter to them that you have a neg, and you're still a great guy and all, but doesn't answer your question. The closest anyone has come is on the first page, where you were advised to leave a neg in the hopes of mutual retraction.

    I hope you are getting some real advice via pm that will answer your original question, how to get rid of it. There are a couple folks who haven't given you advice here that I'm surprised have not weighed in, given their expertise as eBay sellers. I certainly hope they are advising you behind the scenes. In any event, good luck getting rid of it, and I hope that if you actually get any good advice, you will share it, as well as the results of the situation.
    Quis custodiet ipsos custodes?

    Apropos of the coin posse/aka caca: "The longer he spoke of his honor, the tighter I held to my purse."

    image
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>I am amazed at the sellers who have thousands of feedbacks and have 100% positives. >>



    The vast majority of those sellers a) Withhold feedback until the buyer posts it, and b) Are too weenie to go after deadbeats and idiots.

    Russ, NCNE
  • What's your advice for Jeremy concerning his question about how to get rid of the neg?
    Quis custodiet ipsos custodes?

    Apropos of the coin posse/aka caca: "The longer he spoke of his honor, the tighter I held to my purse."

    image


  • << <i>What's your advice for Jeremy concerning his question about how to get rid of the neg? >>



    Ok Pharmer,

    Russ is correct.

    But since you asked for it here is the easy way out:

    Negative her and then negotiate with her to mutually retracted the bid through ebay.

    I would recommend taking the more professional road that I explained earlier in this thread. I understand Jeremy's frustration. Frankly removing the negative is easy. Doing the right thing is what is hard sometimes.
    Best Regards,

    Rob


    "Those guys weren't Fathers they were...Mothers."

    image
  • image

    "Russ is correct."

    About what? Why some people have 100% feedback? But that wasn't the question.
    Quis custodiet ipsos custodes?

    Apropos of the coin posse/aka caca: "The longer he spoke of his honor, the tighter I held to my purse."

    image
  • Nuke this dipwad till she bleeds.
  • BECOKABECOKA Posts: 16,961 ✭✭✭
    The buyer probably knows the coin is good. I would bet that once the buyer saw the non paying bidder dispute he/she got upset and put the counterfeit in the reply in hopes it will make you lose business. This is just a horrible person and part of doing business with the world. With your positive feedback I am sure 1 neg will not hurt you. Although if there are still means to have it removed they should at least be explored as you are doing.
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,604 ✭✭✭✭✭


    << <i>image

    "Russ is correct."

    About what? Why some people have 100% feedback? But that wasn't the question. >>


    I have a friend who beat the guy who would have beaten Rocky Marciano's 49-0 record. At which point, he could have the record and be retired. But, my friend not only gave him a rematch and lost, but has gone on to fight. Why ? I have no clue. He's a handsome enough guy with a loving wife and kids, has a great job that he loves. Why would a guy go get beat up day after day ?

    Russ is about as close to hitting the target with his assessment in this thread as Dicky Ryan is to winning the WBC championship.
    They're in it for the love of the game, and maybe some spending money , plus to mix it up with some tough brothers in the "fight club"
    ... My friend's fight with Shannon Briggs would have been my last if it were me.
    A champion keeps fighting no matter who says what. It's the fight in the dog.

    Jeremy do the right thing. You know how to handle your own destiny.

    Some posts are here to entertain, some are just plain "STUPID". Like the negative your person left you. At least you beat her to the punch by filing that NPD in 22 days like a good ebayer image Don't be a weenie !
  • OK since Pharmer wants someone to address the issue and help you get rid of the neg, here's my take on it:

    1. Follow my advice in my previous post and neg her. Just present facts and be professional.
    2. Contact the buyer, who at this point will have a roughly a 96.2% feedback rating, and negotiate to mutually retract each other's feedback.

    From eBay's feedback policy:

    Members could be held legally responsible for damages to a member's reputation if a court were to find that the remarks constitute libel or defamation. Under federal law (the Communications Decency Act), because eBay does not censor feedback or investigate it for accuracy, eBay is not legally responsible for the remarks that members post, even if those remarks are defamatory. However, this law does not protect the person who leaves the feedback from responsibility for it.

    You might want to let the buyer know that you consider her feedback to be libelous, since she calls you an idiot and accuses you of selling a forgery. If you do this, get legal advice first.

    eBay will not remove the feedback because she calls you an idiot. It is considered inflammatory, but will be NOT removed. eBay does provide this condition for feedback removal:

    eBay is provided with a valid court order finding that the disputed feedback is slanderous, libelous, defamatory or otherwise illegal.

    If you think the coin is genuine and you can prove it in court, eBay will remove the negative. Again get legal advice before going this route.

    I hope this helps.
  • tradedollarnuttradedollarnut Posts: 20,200 ✭✭✭✭✭
    I'm very proud of my single neg. Don't fret it....

  • With over 100 positives, WAY too much effort has been wasted on a single neg. from an idiot.

  • "Russ is about as close to hitting the target with his assessment in this thread as Dicky Ryan is to winning the WBC championship."

    Must have missed the assessment, Joe, how about recapping it for me. Quotes would be favorite. And just get to the point, OK?
    Quis custodiet ipsos custodes?

    Apropos of the coin posse/aka caca: "The longer he spoke of his honor, the tighter I held to my purse."

    image
  • Pharmer,

    It has been explained to you in several posts. Unfortunately we can't understand it for you.image
    Best Regards,

    Rob


    "Those guys weren't Fathers they were...Mothers."

    image
  • So, you've noticed no such assessment exists. You actually read the thread for the first time and discovered that? Good job! And how exactly are you helping Jeremy with your nonsense? And telling him to hire a lawyer is not answering his question, re: "how can I get rid of it?".
    Quis custodiet ipsos custodes?

    Apropos of the coin posse/aka caca: "The longer he spoke of his honor, the tighter I held to my purse."

    image
  • LongacreLongacre Posts: 16,717 ✭✭✭


    << <i>With over 100 positives, WAY too much effort has been wasted on a single neg. from an idiot. >>




    I agree. I don't even look at the feedback comments anymore. If someone is in the high 90's, that is good enough for me. I see Jeremy's point, but the time can be better spent reading up on nuclear physics or something.image
    Always took candy from strangers
    Didn't wanna get me no trade
    Never want to be like papa
    Working for the boss every night and day
    --"Happy", by the Rolling Stones (1972)
  • And by the way, sock puppet, that's twice you've "answered" questions addressed to others.
    Quis custodiet ipsos custodes?

    Apropos of the coin posse/aka caca: "The longer he spoke of his honor, the tighter I held to my purse."

    image


  • << <i>

    << <i>With over 100 positives, WAY too much effort has been wasted on a single neg. from an idiot. >>




    I agree. I don't even look at the feedback comments anymore. If someone is in the high 90's, that is good enough for me. I see Jeremy's point, but the time can be better spent reading up on nuclear physics or something.image >>



    Of course you feel that way, it happened to someone else, not you.

    Empathy. Put yourself in his shoes. And try, just try, to answer the question posed in his title, instead of all the bs.
    Quis custodiet ipsos custodes?

    Apropos of the coin posse/aka caca: "The longer he spoke of his honor, the tighter I held to my purse."

    image
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,604 ✭✭✭✭✭
    I'll break it down for ya, pharmer...
    Communication is the problem to the answer... You got a number and your hand is on the phone...

    The weather's turned and all the lines are down...
    image

    10cc of some good meds might help.

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