www.usmint.gov - down down down

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Bochiman
Bochiman Posts: 25,790 ✭✭✭✭✭
in U.S. Coin Forum
Either they are having major problems...still.....or they are having their website inundated with orders because I can't even get to it (timeout error).

Good luck to those going for it.

Edited to ask.....anyone have the phone number for them to call? I normally get it from the webpage but,well......image

I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

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  • pf70collector
    pf70collector Posts: 6,862 ✭✭✭
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    1-800-USA-MINT
    Montana State Quarter Die Clash

    Box of 20
  • Bochiman
    Bochiman Posts: 25,790 ✭✭✭✭✭
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    image

    Thanks!

    Of course, calling that I press 1 for placing an order and then get "we are unable to take your call at this time. Please call back later".

    Gotta love it imageimageimage

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • pf70collector
    pf70collector Posts: 6,862 ✭✭✭
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    Called and they are unable to answer your call at this time.
    Montana State Quarter Die Clash

    Box of 20
  • pf70collector
    pf70collector Posts: 6,862 ✭✭✭
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    just got on site. trying to sign in now but slow
    Montana State Quarter Die Clash

    Box of 20
  • Bochiman
    Bochiman Posts: 25,790 ✭✭✭✭✭
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    Thanks Pf70!

    I got pas the splash page as well now...but going nowhere fast, so they are working on it or people are finally getting back to work and leaving the site alone.

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • Smittys
    Smittys Posts: 9,877 ✭✭✭✭✭
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    I can't seem to get in
    https://www.ebay.com/str/christyscoins
  • Proofquarter
    Proofquarter Posts: 275 ✭✭
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    I even went to other pages first then tried buy on line and couldn't get in.

    image
  • brendanlam
    brendanlam Posts: 662 ✭✭✭
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    well, we have to give them time to update the site. at this time everybody try to rush in to order 2005 westward journey nickel and medal set.
    I dunno how fast this price set gonna jump, but I'm now sit on computer minute by minute wait for it. hhihihihihi( sound like idiot)
  • culbert
    culbert Posts: 97
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    I got on, but it still says product not availabe. When is it available? I just assumed Eastern standard time.
  • pf70collector
    pf70collector Posts: 6,862 ✭✭✭
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    ok got on site. clicked on the nickel set and it comes up with description and on bottom is says product is unavailable. 12:45 PM EST
    Montana State Quarter Die Clash

    Box of 20
  • xbob
    xbob Posts: 1,979 ✭
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    They recently had a letter published in Coin World that the site is fixed. Marketing fluff. Obviously, when the site and phone lines are put to task on the day of a new product release they still aren't prepared. image
    image
    -Bob
    collections: Maryland related coins & exonumia, 7070 Type set, and Video Arcade Tokens.
    The Low Budget Y2K Registry Set
  • BillJones
    BillJones Posts: 35,933 ✭✭✭✭✭
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    Yea what fries me is that you click on the site and get thunder and lighting noises and a stupid tree. image The lighting obviously has nothing to do with the speed of their service. image

    All I want to do is order stuff and check when certain sets will become available, but NO I gotta put up with the stupid "thunder tree" and get a frozen board.

    I wish we could go back to the old days. image
    Retired dealer and avid collector of U.S. type coins, 19th century presidential campaign medalets and selected medals. In recent years I have been working on a set of British coins - at least one coin from each king or queen who issued pieces that are collectible. I am also collecting at least one coin for each Roman emperor from Julius Caesar to ... ?
  • 19Lyds
    19Lyds Posts: 26,520 ✭✭✭✭
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    << <i>1-800-USA-MINT >>



    Tried that:

    "We are unable to answer your call"

    When will they learn ??????????? image
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
  • brendanlam
    brendanlam Posts: 662 ✭✭✭
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    usmint, they should prepare this before. now the site is down.
  • Smittys
    Smittys Posts: 9,877 ✭✭✭✭✭
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    The United States Mint is performing system maintenance. During this time period you will not be able to use the website. To place an order please call 1-800-USA-MINT (872-6468). Sorry for the inconvenience.

    Isn't this nice??image
    https://www.ebay.com/str/christyscoins
  • Jcarney
    Jcarney Posts: 3,154 ✭
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    Getting this message now:

    The United States Mint is performing system maintenance. During this time period you will not be able to use the website. To place an order please call 1-800-USA-MINT (872-6468). Sorry for the inconvenience.
    “When the people find that they can vote themselves money, that will herald the end of the republic.” — Benjamin Franklin


    My icon IS my coin. It is a gem 1949 FBL Franklin.
  • BillJones
    BillJones Posts: 35,933 ✭✭✭✭✭
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    Hey, it's the government!

    Not doing things well is normal.

    The worst experience I ever had was in 1984 when they lost my order for the Olympic set with the $10 gold coin. As part of an Affirmative Action program they turned over the order processing function to a "minority company" that screwed up everything. After repeated phone calls and numerous trips around the governmental daisy chain I finally got a human being who could actually speak English. Most of the people I get on the phone sounded like they only fit for janitorial duties.

    The English speaker I finally found explained the situation, and after I talked with him, I finally got my coins. BUT it took over six months, and the phone company made out better than I did with long distance charges. image
    Retired dealer and avid collector of U.S. type coins, 19th century presidential campaign medalets and selected medals. In recent years I have been working on a set of British coins - at least one coin from each king or queen who issued pieces that are collectible. I am also collecting at least one coin for each Roman emperor from Julius Caesar to ... ?
  • coinmickey
    coinmickey Posts: 767 ✭✭
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    OK, so how soon before these Nickel sets are up on E-Bay for 10x the cost?

    Because you just know that when that web-site comes back up they willl be "SOLD OUT"....image
    Rufus T. Firefly: How would you like a job in the mint?

    Chicolini: Mint? No, no, I no like a mint. Uh - what other flavor you got?



    image
  • brendanlam
    brendanlam Posts: 662 ✭✭✭
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    so only 15000 households going to have this set. the price will be double in couple days.
  • bengals
    bengals Posts: 241 ✭
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    bill, i thought you want to "go back to the old days"
  • BillJones
    BillJones Posts: 35,933 ✭✭✭✭✭
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    << <i>OK, so how soon before these Nickel sets are up on E-Bay for 10x the cost?

    Because you just know that when that web-site comes back up they willl be "SOLD OUT"....image >>



    Here's a better way to look at it ...

    For $19.95 plus shipping you get 2 nickels, a Sakie dollar, a medel and cardboard box. The total value of that stuff might be $10 with a tailwind. Yes I know that that junk will sell for more on eBay, but it the long run that set will be worth a fraction of what it will be worth now.

    As collectors we can live without a lot of this junk that the mint is now marketing. image
    Retired dealer and avid collector of U.S. type coins, 19th century presidential campaign medalets and selected medals. In recent years I have been working on a set of British coins - at least one coin from each king or queen who issued pieces that are collectible. I am also collecting at least one coin for each Roman emperor from Julius Caesar to ... ?
  • jonesy
    jonesy Posts: 5,031
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    Already got mine ordered!! image
  • culbert
    culbert Posts: 97
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    what is the s/h charge from the mint?
  • BillJones
    BillJones Posts: 35,933 ✭✭✭✭✭
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    << <i>bill, i thought you want to "go back to the old days" >>



    Yea, in the old days when the site didn't have the tree and thunder storm I could log in a order coins.

    Maybe I should revise that to, "I want to go back to 1999." image
    Retired dealer and avid collector of U.S. type coins, 19th century presidential campaign medalets and selected medals. In recent years I have been working on a set of British coins - at least one coin from each king or queen who issued pieces that are collectible. I am also collecting at least one coin for each Roman emperor from Julius Caesar to ... ?
  • Smittys
    Smittys Posts: 9,877 ✭✭✭✭✭
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    I got five, I got five, I got through by phoneimage
    https://www.ebay.com/str/christyscoins
  • LanLord
    LanLord Posts: 11,756 ✭✭✭✭✭
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    I guess they aren't that serious about customer service or doing business.
  • aficionado
    aficionado Posts: 2,309 ✭✭✭
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    << <i>Already got mine ordered!! image >>



    when did you place your order?

    Just wondering if I might ever get in.
  • bengals
    bengals Posts: 241 ✭
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    the 2004 westward coin and medal set had a mintage of just 25,000 and it is selling now for $65-$75 on ebay

    what do you guys think about the 2005 one with a mintage of 75k

    i'm guessing $30 to $40... am i wrong?
  • brendanlam
    brendanlam Posts: 662 ✭✭✭
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    those whom got their order already, I guess they have a connection in the usmint people. hehehehehehe
  • aficionado
    aficionado Posts: 2,309 ✭✭✭
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    I'm just wondering I should keep trying because I might adventually get in.

    or is it that nobody is getting in.

  • brendanlam
    brendanlam Posts: 662 ✭✭✭
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    maybe i'm wrong, at this time on one can order, except those who said they already got it.
  • Mercury
    Mercury Posts: 1,053 ✭✭✭✭
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    This is very frustrating!image
    I cant even get in by phone.
    Collecting Peace Dollars and Modern Crap.
  • culbert
    culbert Posts: 97
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    i have two internet connections going as well as the phone and still can't get through
  • culbert
    culbert Posts: 97
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    I am now on hold
  • bbrewski
    bbrewski Posts: 167
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    use opition 2 checking on orders they will take ur order there alsoimage
  • CoinHusker
    CoinHusker Posts: 5,034 ✭✭✭
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    The beauracratic mindset never ceases to amaze me.

    Here's my adventure with the Mint this morning:

    I make my first call @ 10:58 (11:58 ET) and the customer service/sales rep asks to take my order, I say "I would like the Westward Journey Nickel coin and Medal set" he says, "they are not on sale for another 2 minutes", and I say "well, what can we talk about for 2 minutes?, he says, "I'm sorry I cannot do that" and hangs up. Probably missed the opening bell by 30 seconds. image

    It takes me another 45 minutes to finally get through and make my order. I ordered the coin and medal set last year at about 11:30am and never got them, it will be interesting to see if I get them this year.

    The beauracratic mindset never ceases to amaze me


    PS Have they recetly outsourced the phone orders to India? Everytime I order now, I can hardly understand the person taking my order. image
    Collecting coins, medals and currency featuring "The Sower"
  • aficionado
    aficionado Posts: 2,309 ✭✭✭
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    << <i>use opition 2 checking on orders they will take ur order there alsoimage >>




    Not anymore, just got the 'not able to answer' using option 2.

  • culbert
    culbert Posts: 97
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    I got mine!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • bbrewski
    bbrewski Posts: 167
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    try 0 for the opeator it just worked for me
  • aficionado
    aficionado Posts: 2,309 ✭✭✭
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    OK, I'm on hold using option 2.

  • ddink
    ddink Posts: 2,748
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    Coinhusker...you should have gotten his name. Call center reps normally get fired for hanging up on customers.


    And so it begins on Ebay
    I heard they were making a French version of Medal of Honor. I wonder how many hotkeys it'll have for "surrender."
  • aficionado
    aficionado Posts: 2,309 ✭✭✭
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    OK, I got mine via option 2 over the phone.

  • bbrewski
    bbrewski Posts: 167
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    your welcome
  • aficionado
    aficionado Posts: 2,309 ✭✭✭
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    << <i>your welcome >>



    Yes bbrewski you are the man!! thanks

    Plus a Red Wings fan to boot.

    GO PISTONS!!!
  • Mercury
    Mercury Posts: 1,053 ✭✭✭✭
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    I finally got them ! Only had to call 50 or 60 times.
    Collecting Peace Dollars and Modern Crap.
  • MikeInFL
    MikeInFL Posts: 10,192 ✭✭✭✭
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    The website is working now. Slow, but working.

    In any event, I used 1-800-USA-MINT and used option 2 -- only about a 2 minute wait...Mike
    Collector of Large Cents, US Type, and modern pocket change.
  • CoinHusker
    CoinHusker Posts: 5,034 ✭✭✭
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    << <i>Coinhusker...you should have gotten his name. Call center reps normally get fired for hanging up on customers.
    >>



    I wish I had. It really bugged me. image
    Collecting coins, medals and currency featuring "The Sower"
  • LanLord
    LanLord Posts: 11,756 ✭✭✭✭✭
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    So I get on the phone and the website at the same time.

    It's a duel as to which is slower, after 40 minutes, the checkout screen comes up allowing me to put in my shipping address and credit card info, just as the operator comes on the line to take the order.

    I think they had that worked out ahead of time somehow.

    Got 5 on order, all back ordered.

    Any guesses as to when we'll start seeing these little jewels?
  • brendanlam
    brendanlam Posts: 662 ✭✭✭
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    I got 10 already. from website and phone
  • clackamas
    clackamas Posts: 5,615 ✭
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    Probably using some MS webserver

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