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Do ebay sellers hurt themselves by setting rigid terms?

RYKRYK Posts: 35,797 ✭✭✭✭✭
Sometimes I see a very liquid coin like a PCGS MS-64 Saint with no or low bids on it. There almost always is a good reason. This seller is not especially egregious, but anyone who makes me go to the post office to get a money order does not get my bid. Period. What other auction terms irk you? Do you think some sellers hurt their chances of getting strong bids by making it too inconvenient for a potential buyer to consider their auction?
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Comments

  • airplanenutairplanenut Posts: 22,148 ✭✭✭✭✭
    I require a postmark to also have a time of 15:41:32 to accept payment... sorry, just a fact of life. I hope it's not too much of an inconvenience image
    JK Coin Photography - eBay Consignments | High Quality Photos | LOW Prices | 20% of Consignment Proceeds Go to Pancreatic Cancer Research
  • DCAMDCAM Posts: 300 ✭✭✭
    High Buy it Now (BIN) and outrageous shipping, plus the money order thing. What really gets me is money order and high shipping. They get the Ebay fees back through the extra shipping and you pay for a money order instead of them paying the paypal fees. While I'm at it. I get pissed at BST sellers who won't offer stuff to board members first. Especially those who only post to the BST board and nowhere else. They are just spamming the board for profit and not giving to the community. And "no refund" losers and keyword spammers and blurry photos and......
    Buy More Coins!!
  • tsacchtsacch Posts: 2,929 ✭✭✭
    i will pass on $$$$shipping charges..............wont even bid unless its going way under regular price
    Family, kids, coins, sports (playing not watching), jet skiing, wakeboarding, Big Air....no one ever got hurt in the air....its the sudden stop that hurts. I hate Hurricane Sandy. I hate FEMA and i hate the blasted insurance companies.
  • Sometimes you can pick up bargains from these type of sellers,because no one else wants to conform to there demands.


  • << <i>Especially those who only post to the BST board and nowhere else. They are just spamming the board for profit and not giving to the community. >>



    image

    Yeah, I won't buy from those who only show their face in the BST forum.


  • << <i>but anyone who makes me go to the post office to get a money order does not get my bid. Period. >>



    Horror of horrors!!! You mean you might actually have to visit a post office (I know they're pretty hard to find) and spend <gasp> $0.90 on a money order! Damn, you've got it rough, dude!

    How dare a seller not pay the PayPal fees on top of the Ebay fees... and to have the nerve to "inconvenience" you on top of that... Geez!
  • DHeathDHeath Posts: 8,472 ✭✭✭
    For me, it's argumentative sellers. You know the listings. They've been burned before, and they have an ax to grind. Frankly, I have also, as a buyer and seller, and I don't feel like reading a rant, much less indulging a recalcitrant seller. Tell it to somebody who wants to babysit. image
    Developing theory is what we are meant to do as academic researchers
    and it sets us apart from practitioners and consultants. Gregor
  • KentuckyJKentuckyJ Posts: 1,871 ✭✭✭

    Outrageous shipping charges are about the only thing that will stop me from bidding, if it's something I want in a price range I find acceptable. Paypal fees have grown to the point where I understand completely if a seller states they refuse Paypal. I'm at the p.o.box almost daily so picking up a money order is no big deal. I don't care about the modest USPS money order fee. Do you really not bid, on a great coin, just because the seller asks for a money order? USPS money orders are one of the safest ways to transfer money. You'll have the USPS dogs on your side, if you run into a problem with the deal. I've found that helpful.

    KJ

  • ccexccex Posts: 1,188 ✭✭✭
    The advice I give anyone new to eBay (whether they're looking for coins, computers, or kitsch) is to avoid auctions with more disclaimers than descriptions. The best eBay bargains I've snagged have been from fellow collectors, who built what was once the eBay community.

    I don't mind going to the post office to purchase a money order for a collector who has answered my questions sufficiently and simply doesn't want to pay the fees for accepting PayPal from credit cards. However, I refuse to bid on auctions with high shipping fees when the seller states he will not consolidate shipping for winners of multiple auctions closing within 48 hours.

    I also refuse to bid on any coin on eBay without pictures, those with pictures worse than none, and coins from sellers who put "estate" or "L@@K" in the title and offer no return privilege. I am also unlikely to bid on coin auctions in which the seller claims he can't grade, unless the picture looks two or three grades better than the grade in the title.

    eBay needs to establish a "blocked seller" list to save considerable time for those of us who still buy coins this way.
    "Never attribute to malice what can be adequately explained by stupidity" - Hanlon's Razor
  • MyqqyMyqqy Posts: 9,777
    Sometimes you can pick up bargains from these type of sellers,because no one else wants to conform to there demands.

    I agree with this- sometimes I set aside any irritations with an unreasonable seller because they might be driving a lot of people away from a quality coin....
    My style is impetuous, my defense is impregnable !
  • RYKRYK Posts: 35,797 ✭✭✭✭✭
    Horror of horrors!!! You mean you might actually have to visit a post office (I know they're pretty hard to find) and spend <gasp> $0.90 on a money order! Damn, you've got it rough, dude!

    Well, "Dude", just take my personal check and sit on it for a month for all I care. Some of us do not have the luxury of time to go to the post office whenever we want to buy something. I guess that some don't understand that some of us have to <gasp> WORK (excuse me for using a four letter word) for a living. It's not about the fee. Heck, I will add the 90 cents to the check if you like.

    Require a money order? Won't get my biz. Period.

    Edited to add: I do not mind the outrageous shipping charges. I just factor them into my bid.
  • K6AZK6AZ Posts: 9,295
    Doesn't bother me any, obviously. image
  • dthigpendthigpen Posts: 3,932 ✭✭


    << <i>Sometimes I see a very liquid coin like a PCGS MS-64 Saint with no or low bids on it. There almost always is a good reason. This seller is not especially egregious, but anyone who makes me go to the post office to get a money order does not get my bid. Period. What other auction terms irk you? Do you think some sellers hurt their chances of getting strong bids by making it too inconvenient for a potential buyer to consider their auction? >>



    image

    Personally, if the lot is under $500 and you don't accept any form of online payment, you won't get my bid, period. Sorry, but them's the breaks. If it's over $500, I'll be happy to send a Personal Check or a Postal Money Order (As long as you're willing to wait until Saturday for me to mail it, even if it's a Monday), though. And that average 30 minutes that it takes to go to the post office and stand in line during post office hours to get a $0.90 money order (Which are the same hours I work) end up really costing me over $50 worth of work time.
  • skier07skier07 Posts: 3,965 ✭✭✭✭✭
    image

    If a seller only accepts a money order or cashier's check, well, I guess he can take his coin and find
    another buyer.

    I have better things to do than stand in line especially with holiday gridlock. My time is
    worth money and I ain't waisting it for a seller who is trying to save a couple of bucks at my expense.

    It ain't the buck or two I spend on a money order it's my time, plain and simple. I have better things
    to do than run to the post office in the middle of the day for a cheapstake seller. Goodby and good day
    to these sellers.

    Bruce
  • ajiaajia Posts: 5,403 ✭✭✭
    I'm sure Eric is glad to hear you guys go on & on about how you aren't going to bid because this & that.....image

    Time is money? Sure, but if you buy $75 under PCGS value how much time is that worth?image

    My P.O. is maybe a mile away, 90C for a M.O., Buyer will pay for insurance and confirmation delivery.Seller will pay mailing via USPS standard mail.
    BIG DEAL, most auctions say that....or should!

    What am I missing here?
    image
  • dthigpendthigpen Posts: 3,932 ✭✭


    << <i>Time is money? Sure, but if you buy $75 under PCGS value how much time is that worth?image >>



    If we're being realistic, the total time it takes me to get to the Post Office, Get a Money Order, and return to work costs my employer more than $75.


  • << <i>Well, "Dude", just take my personal check and sit on it for a month for all I care. Some of us do not have the luxury of time to go to the post office whenever we want to buy something. I guess that some don't understand that some of us have to <gasp> WORK (excuse me for using a four letter word) for a living. It's not about the fee. Heck, I will add the 90 cents to the check if you like. >>



    Personal checks are fine with me, but I find that people are impatient and want their coin sent to them immediately. If a little old money order is going to keep you from bidding on something, you're missing out on a lot of nice coins. But that's your choice, even if I think it's a foolish one. It's just one less bidder I have to contend with.

    And as far as "WORK" prohibiting you from going to a post office, I just don't buy it... unless you live in Bugbite, Alabama with the nearest post office being 30 minutes away. Then I could understand. I average about 70 hours of work per week and somehow if I need to go to the post office, I can always find the time to do it. It's called "taking 10-15 minutes out of my lunch time" or "getting up early on a Saturday morning."

    If the coin is worth owning, whatever minor inconvenience there is in making it to the post office is just that... MINOR.
  • RYKRYK Posts: 35,797 ✭✭✭✭✭
    There are others who feel the same as I do about money orders. 'Nuff said.

  • KentuckyJKentuckyJ Posts: 1,871 ✭✭✭

    Oh, you edited out all the good stuff image

    I'm also in the world of medicine and understand your time constraints. However, I wouldn't let getting a money order stop me from buying something really nice, where the seller was carved in stone on having a money order as payment. If I can come up with the money, which is sometimes the tough part, I can surely figure out how to get a money order.

    Where there's a will, there's a way image

    KJ

  • skier07skier07 Posts: 3,965 ✭✭✭✭✭
    image

    Let's look at this from a time perspective. Conservatively speaking it will take me about 10 minutes to drive to
    the post office and another ten minutes to drive back. With the post office lines out the doors with Christmas
    around the corner I'll probably spend another 15 minutes in line.

    Oh, and by the way, I also have to drive back and forth to my bank and get cash for the post office transaction.

    For me to spend an hour of my time in the middle of a work day I better be buying one hell of a coin!
    I doubt very much that I can make this assessment based on a digital image.

    Bruce

  • RYKRYK Posts: 35,797 ✭✭✭✭✭
    There have been a couple of times that I have emailed an ebay seller on an item I REALLY wanted, introduced myself, offered references, and asked if they would take a personal check. They have always agreed to do so. For an MS-63/64 generic Saint, it ain't worth the extra effort. There are only a gazillion more offered on ebay.

    The coins that I really collect are rarely offered on ebay.
  • RYKRYK Posts: 35,797 ✭✭✭✭✭
    Then why bring this up??

    Because I wanted to see if I could engage you, MOC, in a confrontation in any subject. So far, it's working.

    Let's try again: it's dark outside now.

  • jomjom Posts: 3,441 ✭✭✭✭✭
    The only terms I don't care for are NO return policys or "restocking fees", which is the same as a no return as far as I'm concerned. I don't think a seller should burden the buyer with HIS fees when he can get the most significant fee (final value fee) back from Ebay if a coin is returned.

    jom
  • stmanstman Posts: 11,352 ✭✭✭✭✭
    I'm going to try and turn this into a positive thread.
    I always like to read how many people don't have time, and how important their time is.....
    AS they sit on this message board posting every day and night how they don't have time and how important their time is. UM..


    image
    Please... Save The Stories, Just Answer My Questions, And Tell Me How Much!!!!!


  • << <i>I always like to read how many people don't have time, and how important their time is..... AS they sit on this message board posting every day and night how they don't have time and how important their time is. UM.. >>



    That thought crossed my mind as well! I guess they'd rather talk about coins than make efforts to purchase them! image
  • JoshLJoshL Posts: 656 ✭✭


    << <i>I'm going to try and turn this into a positive thread.
    I always like to read how many people don't have time, and how important their time is.....
    AS they sit on this message board posting every day and night how they don't have time and how important their time is. UM..


    image >>




    ROFL

    That is too funny!!!!

    I love coins...image
  • TUMUSSTUMUSS Posts: 2,207
    Sounds like buyers can have rigid terms as well. I think it all boils down to ones perspective.


  • << <i>Sounds like buyers can have rigid terms as well. I think it all boils down to ones perspective. >>



    Absolutely correct!

    People also have different wants and needs. Some people will do this and some won't. Some people will do that and some won't. People, it's called life! It would be damn boring if everyone did everything the same way and thought the same!
  • BarryBarry Posts: 10,100 ✭✭✭
    I hate going to the PO too, especially for something as stupid as a MO. Besides valuing my time, some of it has to do with watching the stupid people at the counter hold me up by not filling out forms, etc., or watching the clerk disappear into the bowels of the building for 5 minutes, leaving an unattended counter, retrieving someone's vacation mail.

    Any seller I've potentially dealt with who had that requirement let me send a personal check when I told him my FB is 100% positive and I didn't care if he held up shipment for a week.

    As Julian has said more than once, this hobby is a luxury using discretionary income, and if I don't like the seller or his terms, no sale.

  • I just won't pay by Money Order/ Cashiers check or Personal check. There will be no dispute resolution methods once I pay with those instruments. Always credit cards and paypal.

    I paid once with money orders and got burned...
  • IrishMikeIrishMike Posts: 7,737 ✭✭✭
    As a seller I refuse to pay the vig for online payments. I accept personal checks and depending on the feedback and amount of the sale I hold the coin for a few days or not. Anyone who spends an hour at the post office should look into other alternatives of payment or find another source for money orders. Your bank will provide you with a cashiers check and if they charge for that figure it into your bid. Why make this difficult.

    It takes me about a minute or two to write out a check and pop it into my mailbox or I stop at the Post Office on the way into work. I find it rather silly that you wouldn't purchase a coin that you want because the seller doesn't offer online payments. I can only conclude that you really don't want the coin and if that is the case you leave yourself open as a seller to many returns for no good reason. Over the years I have received many emails from buyers wanting to know if I have other coins for sale. This tells me I am doing it the right way.

    Unless you are selling generic coins then your coins will always appeal to a certain group of collectors if you present nice photos and deal with them honestly. Honesty and fast shipping are way more important to be as a buyer then method of payment.
  • RYKRYK Posts: 35,797 ✭✭✭✭✭
    AS they sit on this message board posting every day and night how they don't have time and how important their time is.

    Is the post office open at midnight? I will wait until everyone is asleep and instead of posting here, get in line for a money order. I have plenty of free time at night after the kids go to bed.

    I find it rather silly that you wouldn't purchase a coin that you want because the seller doesn't offer online payments.

    I am not sure if that comment was directed toward me (I have been called "silly" a couple of times), but as I stated earlier, I will gladly write and send a check the day the auction and wait a month (or longer, if need be) for the seller to feel comfortable that my check has cleared.

    As a seller, I can usually size up a buyer based on his feedback. I do receive checks (prefer them, actually), and will send the coin as soon as the check is received in most cases. This is in part because it is slightly more convenient to go to the bank (or ATM)than the post office and partly because it is not exactly clear to me when the check has passed through with flying colors. Most of my transactions are relatively smaller ones, I have not (yet) been burned, and if I were, I would not consider it the end of the world. If selling coins (or anything else) on ebay were my livelihood, I might feel differently about this issue.

    As Julian has said more than once, this hobby is a luxury using discretionary income, and if I don't like the seller or his terms, no sale.

    Good point. And established coin dealers do not require money orders. If Legend, Pinnacle, etc. required a money order, money wire, or other means of "good" funds, I expect that they also sell much fewer coins. I can just see TDN now trying to sneak out of the house on a Saturday morning to get to the bank to wire funds to Legend for a seated dollar while Mrs. TDN has a list a mile long of things she wants him to do...

    Three year old daughter calling...gotta go...I will tell her that instead of waiting in line to see Santa Claus today, we are going to wait in line to get a money order for $23.50. image
  • IrishMikeIrishMike Posts: 7,737 ✭✭✭
    RYK, I wasn't directing that comment at anyone in particular, I was looking at it from my perspective. If I see a coin I really like I'll pay for it with a check or money order or whatever the way the seller wants to be paid. It would be silly of me to pass on some coin I really want because of payment method. Do I understand why some other buyer would react differently, yes I do, I understand that they really don't want the coin. I am not accusing anyone of being silly, my point is that if its a coin you really want then you will purchase it.

    Just don't try to sell me that you would pass on something important to you because you have to sit down at a desk and actually write out a check and stick it in your mailbox or on your way into work stop at the 7-11 and pick up a money order along with your morning cup of coffee.
  • I sell a little on Ebay.
    I don't do paypal.
    There has been threads here where a seller sent a coin, and the buyer got paypal to take the money out of their account and refund it to them, and the seller never got their coin back.
    Isn't gonna happen to me.
    I'll take your personal check, if getting a money order is inconvenient for you. You will have to wait for me to ship your coin until I'm sure your check is good.
    In the for instance of this auction for the 1910-D Saint, did you email the seller and explain that you's like to bid but getting a M.O. would be difficult? He may well have made an exception for you.

    Ray
  • ziggy29ziggy29 Posts: 18,668 ✭✭✭


    << <i>I sell a little on Ebay.
    I don't do paypal.
    There has been threads here where a seller sent a coin, and the buyer got paypal to take the money out of their account and refund it to them, and the seller never got their coin back. >>

    But did they only ship to a confirmed address?

    Personally, I see PayPal fees as a non-issue. I figure it brings out more bidders, and therefore higher sale prices on the items I offer. I suspect this more than offsets the added fees. Regardless of what we think of them or their reasoning, the simple fact is that many bidders will pass on an item if they have to jump through additional hoops to bid or to pay for a lot they won. Fewer bidders = lower sale prices in many cases.

    But I generally don't ship to unconfirmed addresses. With cheap items sold to bidders with solid feedback histories, I may take a chance, but generally, no.
  • 291fifth291fifth Posts: 24,335 ✭✭✭✭✭
    I resisted taking PayPal for some time. This was probably a mistake as my realizations rose immediately after I started doing so. Many coin collectors/dealers are living in the past. Are sellers hurting themselves by setting rigid ters? Absolutely!
    All glory is fleeting.
  • It all depends on your personal situation.

    I work in a downtown area, with a PO a block from my office building, so I could just stop by on a lunch or coffee break. I agree that being inflexible reduces the number of bidders, but from a buyer's perspective --- advantage me!!! image
  • dimplesdimples Posts: 1,286 ✭✭✭
    The problem with money orders for me is that the post office only takes cash to purchase one.No checks,no credit cards

    for money orders. So now I have to go to the bank to take out cash then go to the post office.The bank charges $10

    for a money orderthru them. I'm talking about purchases over say $500 where I can't go to an ATM.
  • I don't mind sending a check for a coin or anything else I purchase on ebay if the price is right. Paypal fees are outrageous.
    It's high shipping cost so the seller doesn't have to pay the ebay fee that irks me. Snipers irk me too but that's another thread.


  • << <i>The problem with money orders for me is that the post office only takes cash to purchase one.No checks,no credit cards

    for money orders. So now I have to go to the bank to take out cash then go to the post office.The bank charges $10

    for a money orderthru them. I'm talking about purchases over say $500 where I can't go to an ATM. >>



    Most POs (and all the ones I've used) take debit cards to pay for MOs, so its just like writing a check. I purchased $1,400 in postal MOs once using my debit card.

  • I shake my head in disbelief at some of the eBay auctions I see. These are the auctions were the seller is obviously afraid to do business with anyone. They set ridiculous terms, charge absurd fees for postage and their auction description has a hostile overtone. I will never understand it. I am amazed that some of these sellers ever sell a single thing on eBay. I have passed on items that I wanted just because I could foresee a potential problem with an irrational seller.
    www.jaderarecoin.com - Updated 6/8/06. Many new coins added!

    Our eBay auctions - TRUE auctions: start at $0.01, no reserve, 30 day unconditional return privilege & free shipping!
  • dimplesdimples Posts: 1,286 ✭✭✭
    Coinhusker1 good point. I didn't realize that. Thanks for the info!!
  • I live right next to a post office (literally my bedroom walk touches their wall) and I work for a bank (I am in the office right above it and they give me free cashier checks [yes I have to give them the money, but $0 in fees]) and I STILL do not bid on auctions that require MO or cashier checks. Too much of a hassle. I even bid less on ones that require checks. Not work my time to write one. It is too easy for me to click on paypal and send them the money. I have won auctions, paid for it within 30 seconds and the seller was on the way to the postoffice already and mailed me the coin within an hour of winning!!!

  • wayneherndonwayneherndon Posts: 2,356 ✭✭✭
    I agree with the MO issue. I would much rather have a clear period on the check than deal with getting a MO. A postal MO is particular irksome as they only accept cash. So, must stop at the bank first. Anyone that requires payment by any one single method loses a lot of bids and frequently raises concerns about the legitimacy of the auction.

    WH
  • Like Jade, I sometimes shake my head in disbelief - at the touchiness of some of the people on this forum when someone disagrees with them or gently mocks their posting.

    Switch to decaf.

    Take up yoga.

    Get a girlfriend.

    Do some exercise.

    Anything to relax and work out your frustration.

    Now, back to the topic - At every post office where I live, Memphis, the lines are long and slow, the clerks surly as they scratch their private parts while they b@tch about how tough they have it. Fortunately, grocery stores sell money orders, too.

    My gripe is with sellers who refuse to offer insurance. How can you in good conscience mail something valuable, like a coin, and not offer insurance? This tells me that they have a lousy post office, too, and don't want to stand in line.

    Mike


  • << <i>Horror of horrors!!! You mean you might actually have to visit a post office (I know they're pretty hard to find) and spend <gasp> $0.90 on a money order! Damn, you've got it rough, dude!

    Well, "Dude", just take my personal check and sit on it for a month for all I care. Some of us do not have the luxury of time to go to the post office whenever we want to buy something. I guess that some don't understand that some of us have to <gasp> WORK (excuse me for using a four letter word) for a living. It's not about the fee. Heck, I will add the 90 cents to the check if you like.

    Require a money order? Won't get my biz. Period.

    Edited to add: I do not mind the outrageous shipping charges. I just factor them into my bid. >>



    Agreed, why a mo? Also, hell w/ over priced shipping. Its not like a coin is over sized or over weight. And finally No Pic's, No Sale.
    Just Learning!
    Thank You
    SilverDollar


  • << <i>

    << <i>Well, "Dude", just take my personal check and sit on it for a month for all I care. Some of us do not have the luxury of time to go to the post office whenever we want to buy something. I guess that some don't understand that some of us have to <gasp> WORK (excuse me for using a four letter word) for a living. It's not about the fee. Heck, I will add the 90 cents to the check if you like. >>



    Personal checks are fine with me, but I find that people are impatient and want their coin sent to them immediately. If a little old money order is going to keep you from bidding on something, you're missing out on a lot of nice coins. But that's your choice, even if I think it's a foolish one. It's just one less bidder I have to contend with.

    And as far as "WORK" prohibiting you from going to a post office, I just don't buy it... unless you live in Bugbite, Alabama with the nearest post office being 30 minutes away. Then I could understand. I average about 70 hours of work per week and somehow if I need to go to the post office, I can always find the time to do it. It's called "taking 10-15 minutes out of my lunch time" or "getting up early on a Saturday morning."

    If the coin is worth owning, whatever minor inconvenience there is in making it to the post office is just that... MINOR. >>



    And heaven forbid the MO gets lost, then u scrape up more $ and repay seller, while u wait 90 days 4 the MO reimbursement.
    Just Learning!
    Thank You
    SilverDollar
  • Geez.. all this complaining about the money orders. Don't y'all know that you can buy money orders from other places BESIDES the post office? Yes, that's right.. money orders from reputable companies. If my memory serves me correctly, I purchased Western Union money orders from Target... they have security features that the PO money orders don't have, and Target is open a lot later than the US post office.

    In the time spent complaining about lines at the bad old post office you could find another establishment that sells money orders.. seems like people would rather complain than try and come up with another solution.

    I admit, I prefer paypal or credit cards, but I'm not going to stop from bidding on something just because I have to go buy a money order... I work it into my errands, because money orders are a lot easier to buy than some of you make it out to be!!!

    imageimageimageimageimageimageimageimageimageimage
    Tim
  • Guess what? 7-11's do money orders and they are open 24 hours. But you are probably busy working.

    Cameron Kiefer
  • ziggy29ziggy29 Posts: 18,668 ✭✭✭
    To me, using PayPal and credit cards isn't only about convenience, though that is a factor. There's also the fraud protection. If you send a money order and you don't get the coin...your options for recourse are much more limited. Now for auctions where the seller is clearly very reputable, I'll worry much less about that. But when I see a low-feedback seller, unknown to me, wanting only cashier's checks or money orders, yes, I either low-ball...or don't bid at all. Even personal checks have historically had a limited amount of protection as you can stop payment if things start to smell funny before the check has cleared.

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