? about cards being damaged while grading..
Dhjacks
Posts: 343 ✭✭
I have no disaster stories about this, but I have recieved a very few cards back that I just know I wouldn't have sent to PSA with the corner damage now showing post-grading.
My question is, has anyone here ever been contacted by PSA to say, "hey, we're really sorry, but our grader whacked the corner of your card on his desk while grading, and we'd like to work something out'?
With 7 million cards graded, I'd think this must have come up, but I don't recall hearing anything like it. Thx.
My question is, has anyone here ever been contacted by PSA to say, "hey, we're really sorry, but our grader whacked the corner of your card on his desk while grading, and we'd like to work something out'?
With 7 million cards graded, I'd think this must have come up, but I don't recall hearing anything like it. Thx.
Working on 1969 through 1975 Basketball.
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Fuzz
was this a couple of years ago when Charlie was still there?
Always looking for Topps Salesman Samples, pre '51 unopened packs, E90-2, E91a, N690 Kalamazoo Bats, and T204 Square Frame Ramly's
It was a couple of years ago but I didn't know Charlie so I do not know if he was involved.
But the service I got then was great and have not had a problem since.
Fuzz
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<< <i>September at Fort Washington, PSA slabbed a 62 Mays about 1/4" in from the border and stripped off quite a bit of the front paper. They wrote me a check for the SMR value. >>
was the check for the SMR of a PSA 1 ??
Further proof that big dealers get all the breaks
Always looking for Topps Salesman Samples, pre '51 unopened packs, E90-2, E91a, N690 Kalamazoo Bats, and T204 Square Frame Ramly's
Nick
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<< <i>I've had one damaged before, and they "fixed" it themselves. Several others that had not been touched on the face of the card came back covered in fingerprints(chrome finish cards) and in PSA 10 holders >>
I have a PSA 10 (FP), too. Big smudge all over it. Frustrating...
Not sure what you can do with PSA to resolve this. It's your word against theirs. I guess you could call or email Joe O or Ivan (operations manager) and discuss it with them. It's got to be frustrating I know. The fact they still slabbed them into 9 holders tells me that something might have occured during the sealing of the slab stage.
I've had two cards that were pinched during this stage and psa made good on both cards with grading vouchers for the value of the card damaged and I got the cards back raw.
Also I submitted a '57 Ray Berry RC last year for on-site grading at a show and I really thought the card had an excellent shot at a 8. I get the card back and it's a 6. Someone, not sure who, maybe the grader, chipped or flaked off a corner tip. I was pissed, but I couldn't do anything about it. It was my word against theirs and I had no physical proof in the form of a pre-grading scan of the card to show them to back up my claim. That was at least a $400-600 loss for me. $hit happens.
Sorry your cards got nicked up.
Rich
I got back two subs this week with about 650 cards in all. At least 150 of them had slight cracks to the slab corners. Like it was caused by too much pressure being applied during the slabbing process. The cards were unaffected but I hope I don't get returns from buyers because of this slab problem. Not good.
<< <i>Just curious if anyone has received cards back from PSA recently that were damaged while being sealed in the holder. I received a June submission with 12 (out of of 60) cards with corner damage that was not there previously -- 3 of the damaged cards are now in psa 9 holders, so it is obvious the damage was not there when they were graded. The card were damaged in the same manner -- one or both of the top corners were bent backwards and are now "dinged". Any advice on how to resolve this with PSA?
>>
Maybe, I sent in two cards a while back that I expected 10s on. One got a 10, the other a 9. I inspected the 9. Crease + dinged corner that weren't there when I sent the card in.
WTB: 2001 Leaf Rookies & Stars Longevity: Ryan Jensen #/25
Kinda sucks, but I suppose it will happen every now and again - a risk of grading, I suppose. On the other hand, had it been an expensive card I really cared about, well then I might think differently
Take it easy,
Jared
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Just ran into this forum and thought I would add to it. PSA damaged 2 of my cards and set my other cards extremely loose and crooked in their slabs. I contacted them to let them know about it and they were acting weird telling me I have to pay to ship them back to them so they can determine if they damaged the cards or not. They were acting like I was making it up! I spent $128 to grade 5 cards and all but one were slabbed properly and 2 of my cards had dirt, stains and bent corners with a nail indentation mark on it resulting in a 6 grade, which I never would of sent in had they been in that condition. Anyways my question for you all is has this ever happened to you and what would you do in my situation? One of my damaged cards was a 2000 Private Stock Tom Brady Rookie that was definately mint when I sent it in. Thanks in advance for your advice...
After years of watching how people handle this issue?
Act like a gentleman, present your evidence and expect the worst but hope for the best.
Obviously, this board is sympathetic because we’re all submitters and have a shared perspective.
For PSA, I imagine the problem with this issue (from THEIR perspective), I’m guessing, is that it’s very easy for the nefarious types to claim this type of issue all the time.
Curious about the rare, mysterious and beautiful 1951 Wheaties Premium Photos?
https://forums.collectors.com/discussion/987963/1951-wheaties-premium-photos-set-registry#latest
PSA damaged this card of mine during the grading process:
That huge chuck of paper loss to left of Shang's nose wasn't there when I sent it in. Luckily, I had a scan of the card before I sent it in. I contacted PSA and sent them before and after scans. I thought it would be an open and shut case, but they originally told me I was SOL. That obviously did not sit well with me, so I reached out to Joe O. He promptly contacted me and provided very fair compensation.
I’ve had cards damaged and was contacted by PSA when this occurred. However, on some recent 86 Topps submissions, the cards post-slab do not look like cards I would have subbed. There were very noticeable flaws. I did not contact them about it.
Thanks,
David (LD_Ferg)
1985 Topps Football (starting in psa 8) - #9 - started 05/21/06
did they have Penny Sleeves or no penny sleeves ?
https://en.wikipedia.org/wiki/List_of_Major_League_Baseball_players_from_Panama
The cards were submitted in penny sleeves. After my original post, I had yet another submission with similar damage. After that submission, I stopped submitting cards in penny sleeves and haven't had a problem since.
The cards were submitted in penny sleeves in Card Saver 1s?
Yes, penny sleeves and CS1s.
Thanks. I started doing that recently thinking it was providing extra protection for the cards, but it appears it may be doing the opposite. I always cut a small slit on one side so the cards can slide in from the side (and not the top) to protect the corners. But the person handling them would have to know it's there. Thanks for the heads up.