Grading services survey

kieferscoins

Survey under way Any thoughts?

Cameron Kiefer

DHeath

None too soon, and a great idea. I doubt it'll get much press, and I'm sure the verbage will be cautious in the release.

kranky

I'll be very interested in the results. For those who might not have followed the link, PNG and ICTA members are the ones being surveyed, not the general public.

I think it's interesting that grading accuracy counts for 40% of the score, but "Ability to detect altered, repaired, damaged, cleaned and counterfeit submissions" is only 10%. How far we've come from the original purpose of slabbing coins.

Trime

Kranky makes a really important point about the apparent perceived importance of the purpose of certifying coins.

Russ

I wonder if AH will threaten to sue after ACG gets slaughtered in the results?

Russ, NCNE

dorkkarl

it's automatically a null and void (ie worhtless) survey since the population being surveyed consists of PNG members. why not survey the people that it actually matters such as, oh, i don't know, collectors maybe??? also absurd is cust. svc being worth 5%. how many companies stay in business with 5% of their focus being on cust. svc?

K S