Home U.S. Coin Forum

Unrepresentative True View

erwindocerwindoc Posts: 5,190 ✭✭✭✭✭
edited June 8, 2022 3:07AM in U.S. Coin Forum

I was looking at this coin and I know PCGS photo often takes multiple pictures. This one surely does not truly represent this coin. Any idea how I can contact the True View people to see if other images are available? Cert number is 19391295. Auction image is below.

Maybe @PCGSPhoto


Comments

  • calgolddivercalgolddiver Posts: 1,505 ✭✭✭✭✭

    see thread in Set Registry forum ... seems to be a way

    https://forums.collectors.com/discussion/1057525/disappointing-trueview-image#latest

    Top 20 Type Set 1792 to present

    Top 10 Cal Fractional Type Set

    successful BST with Ankurj, BigAl, Bullsitter, CommemKing, DCW(7), Downtown1974, Elmerfusterpuck, Joelewis, Mach1ne, Minuteman810430, Modcrewman, Nankraut, Nederveit2, Philographer(5), Realgator, Silverpop, SurfinxHI, TomB and Yorkshireman(3)

  • MaywoodMaywood Posts: 2,476 ✭✭✭✭✭

    The PCGS price guide lists this as a $4,500 coin, just pony up the $10-15 plus shipping/insurance for Phil to take some images. I think that is your best shot at happiness.

  • rickoricko Posts: 98,724 ✭✭✭✭✭

    WOW!! A $20 coin in copper.... :o:D;) Well, sure looks like it. I wonder how much a real error coin like that would sell for.... Cheers, RickO

  • alaura22alaura22 Posts: 3,334 ✭✭✭✭✭
    edited June 8, 2022 9:06AM

    I have the same problem This is the true view pic that comes up

    The cert # is 14188736
    How/who do I contact to get this fixed, it is a gold shield so it should have a true view pic, right?

    Please , someone step up and tell me who to contact, this pic is driving me crazy.......

  • TomBTomB Posts: 21,597 ✭✭✭✭✭

    If I recall correctly, PCGS did not automatically take TrueView images of Gold Shield level coins when the service was introduced. I do not know how long the TrueView was an option add-on, but it would mean that some (many?) Gold Shield coins would not have a TrueView image attached.

    Thomas Bush Numismatics & Numismatic Photography

    In honor of the memory of Cpl. Michael E. Thompson

    image
  • alaura22alaura22 Posts: 3,334 ✭✭✭✭✭

    @TomB said:
    If I recall correctly, PCGS did not automatically take TrueView images of Gold Shield level coins when the service was introduced. I do not know how long the TrueView was an option add-on, but it would mean that some (many?) Gold Shield coins would not have a TrueView image attached.

    I did not know that, I always thought that if if had a gold shield it had a true view.
    How would one know?

  • PCGSPhotoPCGSPhoto Posts: 768 mod
    edited June 8, 2022 9:36AM

    Hi,
    Back when Gold Shield began in 2010 it was called Secure Plus, and the machine used for this service produced a scan of the coin. We stopped doing these Secure Scans for reasons that are illustrated above.

    TrueViews became standard with Gold Shield submissions in the US in around 2016. International branch offices likewise used to produce such scans, but now produce an in-holder images in lieu of TrueViews.

    To be clear, the images show above are not TrueViews.

    Radiant Collection: Numismatics and Exonumia of the Atomic Age.
    https://www.pcgs.com/setregistry/showcase/3232

  • alaura22alaura22 Posts: 3,334 ✭✭✭✭✭
    edited June 8, 2022 9:45AM

    @PCGSPhoto said:
    Hi,
    Back when Gold Shield began in 2010 it was called Secure Plus, and the machine used for this service produced a scan of the coin. We stopped doing these Secure Scans for reasons that are illustrated above.

    TrueViews became standard with Gold Shield submissions in the US in around 2016. International branch offices likewise used to produce such scans, but now produce an in-holder images in lieu of TrueViews.

    To be clear, the images show above are not TrueViews.

    With that said above
    How can one know if a true view is available for the coin that has a gold shield?
    Edited to add: When I add this coin to my registry it automatically adds this pic and there seems no way to remove it

  • jtlee321jtlee321 Posts: 2,364 ✭✭✭✭✭

    PCGS had a machine, I think it had incorporated the sniffer, but it had a camera and all of the gold shield coins went into this machine and had an identifying image captured to verify the coin was the correct coin in the holder. It was in no way the TrueView imaging service, that was an add on service back then. The low quality image was simply for security in identifying the coin. Some of what I said may not be fully accurate, but I do remember these images being discussed years back and they were generated from a machine that PCGS used in conjunction with the gold shield service.

  • calgolddivercalgolddiver Posts: 1,505 ✭✭✭✭✭

    @PCGSPhoto

    see above ... any alternatives for the OP?

    Top 20 Type Set 1792 to present

    Top 10 Cal Fractional Type Set

    successful BST with Ankurj, BigAl, Bullsitter, CommemKing, DCW(7), Downtown1974, Elmerfusterpuck, Joelewis, Mach1ne, Minuteman810430, Modcrewman, Nankraut, Nederveit2, Philographer(5), Realgator, Silverpop, SurfinxHI, TomB and Yorkshireman(3)

  • PCGSPhotoPCGSPhoto Posts: 768 mod
    edited June 8, 2022 10:37AM

    @alaura22 said:

    @PCGSPhoto said:
    Hi,
    Back when Gold Shield began in 2010 it was called Secure Plus, and the machine used for this service produced a scan of the coin. We stopped doing these Secure Scans for reasons that are illustrated above.

    TrueViews became standard with Gold Shield submissions in the US in around 2016. International branch offices likewise used to produce such scans, but now produce an in-holder images in lieu of TrueViews.

    To be clear, the images show above are not TrueViews.

    With that said above
    How can one know if a true view is available for the coin that has a gold shield?
    Edited to add: When I add this coin to my registry it automatically adds this pic and there seems no way to remove it

    A TrueView ought to show automatically. We can look to see if there's some sort of inactive TrueView but unfortunately that is not the case in the two images presented here. There are no TrueViews on file.

    We can deactivate old images, and we have done so with your dime image so hopefully that will depopulate from the Registry.

    Phil

    Radiant Collection: Numismatics and Exonumia of the Atomic Age.
    https://www.pcgs.com/setregistry/showcase/3232

  • BroadstruckBroadstruck Posts: 30,497 ✭✭✭✭✭

    A.K.A. Secure-Plus Sniffer Scan

    To Err Is Human.... To Collect Err's Is Just Too Much Darn Tootin Fun!
  • alaura22alaura22 Posts: 3,334 ✭✭✭✭✭

    @PCGSPhoto said:

    @alaura22 said:

    @PCGSPhoto said:
    Hi,
    Back when Gold Shield began in 2010 it was called Secure Plus, and the machine used for this service produced a scan of the coin. We stopped doing these Secure Scans for reasons that are illustrated above.

    TrueViews became standard with Gold Shield submissions in the US in around 2016. International branch offices likewise used to produce such scans, but now produce an in-holder images in lieu of TrueViews.

    To be clear, the images show above are not TrueViews.

    With that said above
    How can one know if a true view is available for the coin that has a gold shield?
    Edited to add: When I add this coin to my registry it automatically adds this pic and there seems no way to remove it

    A TrueView ought to show automatically. We can look to see if there's some sort of inactive TrueView but unfortunately that is not the case in the two images presented here. There are no TrueViews on file.

    We can deactivate old images, and we have done so with your dime image so hopefully that will depopulate from the Registry.

    Phil

    Phil
    Thank yo so much for deleting that image, I'll check it out to make sure it's gone

  • LanceNewmanOCCLanceNewmanOCC Posts: 19,999 ✭✭✭✭✭

    @alaura22 said:
    Please , someone step up and tell me who to contact, this pic is driving me crazy.......

    .
    i'm glad you ended up posting that! still cracks me up. mistakes will be made and gotta be light-hearted about it sometimes. :)

    i did look for an image(s) of the TV where the sniffer background machine parts were visible but didn't find any. i'm sure there are some in the archives but searching sniffer etc didn't let me find any either.

    <--- look what's behind the mask! - cool link 1/NO ~ 2/NNP ~ 3/NNC ~ 4/CF ~ 5/PG ~ 6/Cert ~ 7/NGC 7a/NGC pop~ 8/NGCF ~ 9/HA archives ~ 10/PM ~ 11/NM ~ 12/ANACS cert ~ 13/ANACS pop - report fakes 1/ACEF ~ report fakes/thefts 1/NCIS - Numi-Classes SS ~ Bass ~ Transcribed Docs NNP - clashed coins - error training - V V mm styles -

  • alaura22alaura22 Posts: 3,334 ✭✭✭✭✭

    @erwindoc said:
    I was looking at this coin and I know PCGS photo often takes multiple pictures. This one surely does not truly represent this coin. Any idea how I can contact the True View people to see if other images are available? Cert number is 19391295. Auction image is below.

    Maybe @PCGSPhoto


    Was Phil able to help you with your image?

  • alaura22alaura22 Posts: 3,334 ✭✭✭✭✭

    @LanceNewmanOCC said:

    @alaura22 said:
    Please , someone step up and tell me who to contact, this pic is driving me crazy.......

    .
    i'm glad you ended up posting that! still cracks me up. mistakes will be made and gotta be light-hearted about it sometimes. :)

    i did look for an image(s) of the TV where the sniffer background machine parts were visible but didn't find any. i'm sure there are some in the archives but searching sniffer etc didn't let me find any either.

    Thanks Lance, I was waiting/hoping that someone would start a thread about this
    Thanks for looking into it, Phil said that there is no true view of this coin but was able to delete that ugly ugly pinkie

  • Namvet69Namvet69 Posts: 9,101 ✭✭✭✭✭

    Interesting conundrum. I hope they can make it right. Peace Roy

    BST: endeavor1967, synchr, kliao, Outhaul, Donttellthewife, U1Chicago, ajaan, mCarney1173, SurfinHi, MWallace, Sandman70gt, mustanggt, Pittstate03, Lazybones, Walkerguy21D, coinandcurrency242 , thebigeng, Collectorcoins, JimTyler, USMarine6, Elkevvo, Coll3ctor, Yorkshireman, CUKevin, ranshdow, CoinHunter4, bennybravo, Centsearcher, braddick, Windycity, ZoidMeister, mirabela, JJM, RichURich, Bullsitter, jmski52, LukeMarshall, coinsarefun, MichaelDixon, NickPatton, ProfLiz, Twobitcollector,Jesbroken oih82w8, DCW

  • erwindocerwindoc Posts: 5,190 ✭✭✭✭✭

    @alaura22 said:

    @erwindoc said:
    I was looking at this coin and I know PCGS photo often takes multiple pictures. This one surely does not truly represent this coin. Any idea how I can contact the True View people to see if other images are available? Cert number is 19391295. Auction image is below.

    Maybe @PCGSPhoto


    Was Phil able to help you with your image?

    Apparently there is no true view for it.

  • lkeigwinlkeigwin Posts: 16,892 ✭✭✭✭✭

    It was not a Sniffer scan. As @PCGSPhoto (Phil Arnold?) said, it was a scan produced by the machine that digitized an image of every coin submitted for the new Secure-Plus service.

    Back then...circa 2010...PCGS announced plus grading and a couple of technology improvement they hoped would improve the grading process. The digital scan machine and a surface analyzer called the "Sniffer".

    The digital scan could check its database to see if a coin had been previously submitted...and perhaps altered...maybe stolen...there was lots of hope and potential. It didn't pan out.

    The Sniffer was supposed to detect foreign chemicals used on coins. Putty, Blue Ribbon, and some really gross stuff like nose grease and urine. The Sniffer died a quick but quiet death.

    Sadly, the horrendous digital scanner images got attached to PCGS inventory coins. They were all awful. Everyone was thankful it wasn't hard to request the images be deleted from owners' sets. Apparently some still survive.
    Lance.

  • WAYNEASWAYNEAS Posts: 6,878 ✭✭✭✭✭

    It is bad.

    Wayne

    Kennedys are my quest...

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file