Good old US Mint, screwed up on my UNC Eagle order
I purchased two Uncirculated West Point SAE's (Yes, I know, I'm one of those...). Well the wrong COA was included. The certificate state "Proof" and mint mark "S", Obviously incorrect. I called them and stated that they have not heard of this issue previously and that shipping must have made the error..
Next they tell me that I have to send the coins back to correct the mistake! What kind of sense does that make and what an inconvenience... No customer satisfaction, just send the correct certificates to me!
I told them to open a case and have a manager call me back, will see... The Eagle look good and I don't want to risk getting poor quality Eagles returned...