You might not want to do business with this ebay buyer
derryb
Posts: 36,217 ✭✭✭✭✭
Sold him some coins on Sat. 1/9. He requested signature confirmation. I explained his item would require a signature but usps is currently not getting signatures due to covid. I mailed priority first thing on Mon. 1/11. On Fri. 1/15 the nasty messages from him start arriving. Claims its all my fault, I'm a horrible seller and he's gonna leave bad feedback. Tracking shows items last appearance in his hometown. I explained that once delivered to the post office I have no control over delivery schedule and knowing that there is nothing I can do after only four days I advised him to contact the local post office in Hereford where the last tracking entry placed it. I opened an inquiry with usps on Fri. 1/15 hoping to give the shipment a nudge and calm his rattled nerves.
Give Me Liberty or Give Me Debt
Comments
Could you reach out to the buyer, I'd like to hear his side of things.
Reported? Normally just a block will do.
Give Me Liberty or Give Me Debt
These one-sided public "testimonials" really should not be allowed. It would be better if such things were handled via DM.
The OP already gave it to us.
Great transactions with oih82w8, JasonGaming, Moose1913.
Just another reason I am taking a break from selling on ebay. Once usps gets it together, I may start again.
I think the buyer would tell you he's impatient and has been under a rock for 3 months.
There are many here, including myself, who do welcome from a fellow forum member the sharing of a bad experience with an ebay buyer. The decision of believing your fellow forum members is entirely up to you. My advice is don't block him; hopefully you will cross paths with him.
Give Me Liberty or Give Me Debt
Always call Ebay when there is a threat of a negative or positive review in return for something they may or might not do...Ebay doesn't like that! Request a call back and invite ebay to a have a look at the messages, they will look, trust me.
Coins are Neato!
"If it's a penny for your thoughts and you put in your two cents worth, then someone...somewhere...is making a penny." - Steven Wright
I relayed his side of the story. No one is asking you to be judge, jury and executioner. You either block him or you don't. I'm just giving you the reason why I did and am sharing it for those who appreciate a heads up on a bad buyer. I could care less if you don't welcome the heads up. But there is no reason to denounce these "one-sided public testimonials," when there are many here, including myself, who welcome them.
Give Me Liberty or Give Me Debt
I don’t blame the buyer for being dissatisfied. You didn’t capitalize “you” in the first sentence of your reply to him.😄
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
Thanks. Blocked.
mbogoman
https://pcgs.com/setregistry/collectors-showcase/classic-issues-colonials-through-1964/zambezi-collection-trade-dollars/7345Asesabi Lutho
I've sold a couple of eBay items in the last ten days. Both were shipped USPS Priority (one to WA, one to FL) from CA, and both arrived ahead of the 3-day estimate! FWIW.
EDIT: My only point is that things have gotten better for me from last month when everything was horrendously delayed. I'm sure there are still major issues in areas of the network.
So, the item has been in transit for five days, has not yet been delivered, tracking says "in transit" and buyer posts feedback that says "Stole $1,440 dollars. Ebay case opened. Beware of this one buyers."
Of course ebay said, feedback will be removed, please use the report buyer form, we do not want buyers like this.
jmlanzaf, please PM me a link to your ebay listings so I can forward it to my unhappy buyer.
Give Me Liberty or Give Me Debt
Hereford, Arizona has quite the reputation. Two of the boys killed at the OK Corral shootout were from Hereford. That's where the McLaury's teamed up with Ike Clanton..... Wyatt Earp days of yore.
bob
PS: Very small town of about 6,000 people.
As I said, I think these things should be handled by DM. Anyone who wants to Can ask for the user ID.
If your buyer are a member here, he would have posted your ID and advised us to not buy from you because you failed to deliver.
@HeatherBoyd what is the forum position on this?
Reading this thread reminds me of...
@derryb ... Thanks for the heads up... I do not sell often on ebay, but good to know about the dicey characters. Cheers, RickO
I'm not really sure why you're taking issue with this particular thread. It's cut-and-dried that this buyer is being unreasonable and a PITA. Handling the matter via DM is far less efficient than simply posting the user ID. Why would the OP care if a clearly unreasonable buyer advised the forum not to buy from him?
blocked
The OP and the forum would not know that it was an "unreasonable buyer " making the post. We generally only get one side.
You might recall the thread on seated dollars where the other individual actually jumped in and contradicted the original story.
I consistently complain about all of these threads. We have more information here because the emails were later posted. But usually we just have a simple declaration from one side of the story.
If someone posted derogatory info about the OP's eBay conduct here, I guarantee you we'd be hearing his side of the story.
If you deem the information presented here by the OP unreliable or insufficient to block the buyer, no one has an issue with that. I just don't agree with your attempt to make the information less accessible.
Simple - If you don't agree, don't block. I guess one could make complaining an option, but it does nothing to protect you from a nightmare buyer.
Give Me Liberty or Give Me Debt
left negative feedback for an item still in transit from FL to AZ? wow.
fwiw I don't think that line item from AZ means it's in AZ either. it's looks more like just a delivery instruction note.
4 days and no scan. I just had one sit at the local sort center for 3 days.... but it was scanned "departed." that sort center likes to do that.
Maybe next time try UPS, they will ask for a signature and if no one is home will leave a note for pickup at the UPS plant. I recently had a package rerouted to an acceptance center for an extra $5, they emailed me when it was delivered there and I went over and picked it up.
For a $1400 coin I would want to be able to have it delivered to a secure location. Doesn’t seem like the buyers request for a signature is that unreasonable,
Is it possible to block the collectors here who don't want to block this buyer?
A low feedback buyer with a screen name that roughly translates as General Mess.
What could possibly go wrong?
Indian Head $10 Gold Date Set Album
my sig required ups box was left on the stoop after a doorbell ring.
No one said the request for a signature was unreasonable. As per the first post in this thread: “I explained his item would require a signature but usps is currently not getting signatures due to covid.” And various other shippers have been waiving signature requirements, as well.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
Thanks for the heads up
Blocked
@MsMorrisine
I can’t argue with you on that happening, but for a $1400 item I wouldn’t want to leave anything to chance as a seller.
Regular Mail and Parcel service have been a disaster the past few months for everyone. The buyer already tipped his hand with “demanding signature service” so going in the seller should of most likely predicted a potential problem.
I’m not defending the buyer as he seems like a POS, but anything a seller can do to make the experience so smoothly is a good idea.
The buyer’s issue appears to be impatience. In an imperfect world and on a practical basis, not much can be done about that. You suggested that UPS might have been a better option, but were quickly presented with an example that could indicate otherwise.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
Back in the day we had a thread of Ebay buyers to ban.
Just an observation- I have stuff coming and going with USPS. Everything is frozen both ways. I've noticed over the last few weeks that stuff seems to come to a grinding halt during the week then move on weekends for a Monday/Tuesday delivery.
Of course I'm only speaking from what I'm seeing personally.
Great transactions with oih82w8, JasonGaming, Moose1913.
I've never read a forum post that offered both sides of the situation. Obviously, we all only have one side. It's up to the reader to decide from past experience with the OP whether to trust, agree with or ignore his/her post. Very simple. No forum police needed, thank you.
Jim
When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln
Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
We had a thread last year. Someone complained about a seller of a seated dollar. The seller turned out to also be a forum member who then came in and refuted the story. I didn't block either one of them.
Consider the other side. If the buyer in this case were made enough, he could go on every coin forum around and post a complaint about derryb and get him blocked by every visitor to that forum.
As per the forum police. Suppose the person whose reputation was impugned complained to PCGS that they had been irreparably harmed by the unsubstantiated claim? If I'm PCGS, I don't want anyone being called out on my forum. At one time, they asked us not to post names publicly.
So, I assume a jury can make a decision based on only hearing from the prosecution?
SUPPOSE/IF do not count in any current situation, they are guesses at best and argumentative at worst.
Jim
When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln
Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
I wonder if "Del instruct unfulfilled other" means that they did not acquire the signature.
If that is true, then the package may have been delivered and stolen from his porch.
According to USPS.com the code means:
"DELIVERY INSTRUCTION UNFULFILLED
The item’s delivery instructions were not fulfilled. This may be because of safety concerns or another reason."
Slightly O/T, but I've received packages that required a signature during the pandemic. I had to go to the PO to pick them up. You can force them to get a signature, can't you?
My objection to these threads is universal, not based on this current thread. It's a question of forum policy not derryb's credibility.
Are you also opposed to any thread about a grading company, buyer or seller of a coin (including the Mint) if the OP is complaining?
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
Oddly, maybe, the usps.com tracking looks completely different:
January 15, 2021
In Transit, Arriving Late
Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility.
January 11, 2021, 10:55 pm
Arrived at USPS Regional Origin Facility
JACKSONVILLE FL NETWORK DISTRIBUTION CENTER
January 11, 2021, 2:26 pm
USPS in possession of item
JACKSONVILLE, FL 32216
January 10, 2021, 9:18 am
Shipping Label Created, USPS Awaiting Item
JACKSONVILLE, FL 32216
If it's of a similar vein, yes. In fact, we had that Keets thread earlier this week about PCGS (since removed by PCGS) that I made a similar complaint about.
I will admit to being a little more lenient with publicly traded companies rather than individuals. Although you might also recall my getting grief for defending everyone from eBay to PayPal to USPS. I've also been known to complain about overuse of the word "scammer" on the forum.
You could get into an argument with wind.
Thank you. I’m with you on accusatory posts which include conclusions, such as “scammer”, “fraud”, etc.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
If everyone just agreed with me there would never be an argument.
Boy you guys are pounding in this one😂
oddly, the usps.com tracking site info does not show the package research case that I opened nor does it show an
entry for Hereford, AZ yet the ebay tracking link does (see OP). Which do you think is more up to date and more inclusive?
Give Me Liberty or Give Me Debt
@derryb
In my experience, the eBay tracking trails the USPS tracking. But it is odd that the information changed.
That may have been adding to the buyer frustration. You were seeing Hereford, AZ in the information and he wasn't if he was on the USPS site.