Suggestion: coins sold at auction should be automatically removed from previous owner's inventory
On multiple occasions in the past year, I have purchased a coin at public auction, waited for delivery, attempted to add the coin to my set once in my physical possession, received a notice that the coin was still in another user's inventory, sent removal requests, waited 3 more days, taken pictures, uploaded the images, and waited again for PCGS staff to process the change in ownership. Am I a patient person? Well, my wife often calls me Mr. Patient, so I will let you be the judge. Okay, perhaps I am not blessed with an overabundance of this virtue, but I believe there is a better solution for both PCGS and set registry users.
I suggest PCGS automatically remove coins sold in major public auctions from the registry inventory of the previous owner. These auction results are already being tracked in a PCGS database as they appear in CoinFacts, the cert verification page, etc. so clearly PCGS is aware of the change in ownership. This would be much less frustrating for the new owner and also has the benefit of cutting down the amount of removal requests that need to be manually processed by an already busy PCGS staff. A less drastic measure might be to cross reference removal requests against recent auction results and automatically process the change in ownership if there is a match.
This seems like a win-win-win solution to me: the new owner gets immediate gratification, the old owner that is perhaps selling a large collection is not inundated with an inbox full of removal requests, and there is less manual processing work for PCGS. I am curious what other set registry users think of this suggestion and whether there are any downsides that I have not thought of.