A month ago today Coinfacts images were cut from the site. They were a valuable tool for the collector base. I understand that PCGS is a business and the opinions of dealers do carry more weight than individual collectors. However, a successful business must balance the needs of the individual collector versus the desires of the industry heavyweights.
It was stated that the image removal will be addressed fully in the coming days. PCGS is currently the industry leader. You are recognized as the “gold standard “ in the hobby.
In the coin business our word is our bond. Trust is won over time and is difficult to regain once it is lost. When will PCGS update us on the situation? One strategy that is sometimes employed after a controversy is to hope that it dies down and then forget about it. I believe that PCGS is better than that.