4 Sharp Corners

softparadesoftparade Posts: 7,474 ✭✭✭

I sent 4 Sharp Corners a request for the back scan of a PSA 10 card they have up on e-bay. I did this because they provided just a front scan. This is the response I got hahaha ... straight up Bush League

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Comments

  • NGS428NGS428 Posts: 410 ✭✭✭
    edited January 8, 2019 8:02PM

    I have requested back scans too and got the same response. I think their customer service team has no actual access to the inventory, or they just don’t want to do it. You pick.

    They do provide back scans on higher $ cards.

  • softparadesoftparade Posts: 7,474 ✭✭✭
    edited January 8, 2019 7:56PM

    @djr said:
    I would make a quip but don't want to get the ban hammer :-1:

    This is just a minor league and lazy response. Quite the opposite of what you would expect from a big seller that gives a crap haha

  • softparadesoftparade Posts: 7,474 ✭✭✭
    edited January 8, 2019 8:29PM

    @djr said:
    I would make a quip but don't want to get the ban hammer :-1:

    This has nothing to do with PSA. It’s junkyard customer service.

  • LOTSOSLOTSOS Posts: 1,059 ✭✭✭✭
    edited January 8, 2019 8:59PM

    He’s right as rain.

    Kevin

  • jfkheatjfkheat Posts: 2,272 ✭✭✭✭

    I guess they figure that it is not worth using 10-15 minutes of their time to look for, scan then email the card for a card that they are only going to make a couple dollars profit on.

  • SdubSdub Posts: 662 ✭✭✭

    I'm confused. Why would PSA care if someone has a legitimate complaint about 4SC? is there a relationship here that I'm unaware of? PSA is a third-party grader that is impartial to whom the submitter is.

    Collecting PSA 9's from 1970-1977. Raw 9's from 72-77. Raw 10's from '78-'83.
    Collecting Unopened from '72-'83; mostly BBCE certified boxes/cases/racks.
    Prefer to buy in bulk.
  • @djr said:
    I would make a quip but don't want to get the ban hammer :-1:

    yea like I did in the last thread

  • jay0791jay0791 Posts: 2,435 ✭✭✭

    I asked for scans on 2 cards recently.
    1) an $1100.00 card I asked for a back scan and also mentioned I might/probably have bought it (true with 10% ebay bucks as card is slightly overpriced ) and specifically mentioned would not w/o a back scan . Response no scan - back is clean.
    2) Probstein had a blazing 57 berra and I asked 2X for a back scan 6 days and 4 days before auction end. CS got back and said "would try." No scan. Bought card. Yup back is 90-10. When I wrote back to say now I know why I didn't get a scan Rick personally got back and apologized and said they were swamped and offered a full return w/ shipping. I do believe him. Kept card

    IMO cards less that $20 don't need scans unless there is a problem. Cards $50 and over should always have a scan
    with exception of newer high grade ones where production quality is so much better than vintage.

    Adding scans avoids problems.
    When I see a high priced card w/o a back scan I automatically thing what are they hiding?

    Collecting PSA... FB,BK,HK,and BB HOF RC sets
    1948-76 Topps FB Sets
    FB & BB HOF Player sets
    1948-1993 NY Yankee Team Sets
  • 1951WheatiesPremium1951WheatiesPremium Posts: 1,135 ✭✭✭✭

    @jay0791 said:
    I asked for scans on 2 cards recently.
    1) an $1100.00 card I asked for a back scan and also mentioned I might/probably have bought it (true with 10% ebay bucks as card is slightly overpriced ) and specifically mentioned would not w/o a back scan . Response no scan - back is clean.
    2) Probstein had a blazing 57 berra and I asked 2X for a back scan 6 days and 4 days before auction end. CS got back and said "would try." No scan. Bought card. Yup back is 90-10. When I wrote back to say now I know why I didn't get a scan Rick personally got back and apologized and said they were swamped and offered a full return w/ shipping. I do believe him. Kept card

    IMO cards less that $20 don't need scans unless there is a problem. Cards $50 and over should always have a scan
    with exception of newer high grade ones where production quality is so much better than vintage.

    Adding scans avoids problems.
    When I see a high priced card w/o a back scan I automatically thing what are they hiding?

    I am going to add back scans to my listings today.

    May not be a big deal to all but if some want it, I should include it.

    Good tip - thanks...

    Curious about the rare, mysterious and beautiful 1951 Wheaties Premium Photos?

    https://forums.collectors.com/discussion/987963/1951-wheaties-premium-photos-set-registry#latest

  • NGS428NGS428 Posts: 410 ✭✭✭

    One other pet peeve of mine with 4SC is their lack of communication around a shipment of an order.

    This last order I received no email indicating it shipped. I eventually logged back in to my account and low and behold it shipped. Surprisingly a tracking number was provided too. It is rare on my orders that they provide a tracking number to me.

    It was ordered on 12/30, but I have not seen it yet. USPS tracking is giving me my favorite line “Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility.”. USPS issue here, not 4SC.

    I would stop using them if they weren’t the only ones with the cards I am looking for. Ah well...

  • softparadesoftparade Posts: 7,474 ✭✭✭

    @jay0791 said:
    I asked for scans on 2 cards recently.
    1) an $1100.00 card I asked for a back scan and also mentioned I might/probably have bought it (true with 10% ebay bucks as card is slightly overpriced ) and specifically mentioned would not w/o a back scan . Response no scan - back is clean.
    2) Probstein had a blazing 57 berra and I asked 2X for a back scan 6 days and 4 days before auction end. CS got back and said "would try." No scan. Bought card. Yup back is 90-10. When I wrote back to say now I know why I didn't get a scan Rick personally got back and apologized and said they were swamped and offered a full return w/ shipping. I do believe him. Kept card

    IMO cards less that $20 don't need scans unless there is a problem. Cards $50 and over should always have a scan
    with exception of newer high grade ones where production quality is so much better than vintage.

    Adding scans avoids problems.
    When I see a high priced card w/o a back scan I automatically thing what are they hiding?

    The card I showed in question is under $20. I get it. It's a cheap card. But I don't accept the notion that I should just by something sight unseen. Scan both sides of the card.

  • PaulMaulPaulMaul Posts: 2,827 ✭✭✭✭

    4SC is what it is. It’s fair to criticize but they're not going to change, so each collector has to decide whether or not they want to work within those parameters.

  • softparadesoftparade Posts: 7,474 ✭✭✭

    @PaulMaul said:
    4SC is what it is. It’s fair to criticize but they're not going to change, so each collector has to decide whether or not they want to work within those parameters.

    I'm just glad we are still allowed to look at the dozen eggs we buy.

  • softparadesoftparade Posts: 7,474 ✭✭✭

    I should probably add that I have had good experiences with 4SC. Not trying to single them out or trash them. But, is it really too much to ask on lower $ PSA 10 cards to see a scan? 9 or lower ... fine. I can deal with that. PSA 10's? Come on show both sides!

  • KendallCatKendallCat Posts: 2,169 ✭✭✭✭

    Service with some dealers has been pitiful and was discussing it privately with another board member the other day. A small private dealer (who I will not name) had some unopened items that he would send me info on and would send scans, and when I would want to buy them I would get crickets or not really wanting to sell. That is their right but first you need to decide are you a dealer(if you have a website and business cards and sell stuff I assume you are) or are you a collector. A dealer who does not sell items they send you info on with scans is not doing s very good job IMO 😉

    KC

  • PaulMaulPaulMaul Posts: 2,827 ✭✭✭✭

    @softparade said:
    I should probably add that I have had good experiences with 4SC. Not trying to single them out or trash them. But, is it really too much to ask on lower $ PSA 10 cards to see a scan? 9 or lower ... fine. I can deal with that. PSA 10's? Come on show both sides!

    I think they are just biting off way more than they can chew in terms of the kind of customer service you expect. Not the way I would run a business, but I still buy from them because it meets my needs most of the time.

  • rcmb3220rcmb3220 Posts: 656 ✭✭✭

    I bought a card from them off their website over the holiday. Somehow I paid for it with PP f&f. The only email I received was the invoice showing that I hadn’t paid. I logged in on the site and it did have a tracking number. Just got it, all is good. But I was worried since I didn’t get an email saying it shipped. There was added worry because it was a psa 8.5 listed for less than the same card in an 8 that they had on their site.

    Dane

  • lawyer05lawyer05 Posts: 1,170 ✭✭✭

    @1951WheatiesPremium said:

    @jay0791 said:
    I asked for scans on 2 cards recently.
    1) an $1100.00 card I asked for a back scan and also mentioned I might/probably have bought it (true with 10% ebay bucks as card is slightly overpriced ) and specifically mentioned would not w/o a back scan . Response no scan - back is clean.
    2) Probstein had a blazing 57 berra and I asked 2X for a back scan 6 days and 4 days before auction end. CS got back and said "would try." No scan. Bought card. Yup back is 90-10. When I wrote back to say now I know why I didn't get a scan Rick personally got back and apologized and said they were swamped and offered a full return w/ shipping. I do believe him. Kept card

    IMO cards less that $20 don't need scans unless there is a problem. Cards $50 and over should always have a scan
    with exception of newer high grade ones where production quality is so much better than vintage.

    Adding scans avoids problems.
    When I see a high priced card w/o a back scan I automatically thing what are they hiding?

    I am going to add back scans to my listings today.

    May not be a big deal to all but if some want it, I should include it.

    Good tip - thanks...

    me too, didnt know back scans where that important

  • lawyer05lawyer05 Posts: 1,170 ✭✭✭

    @softparade said:
    I should probably add that I have had good experiences with 4SC. Not trying to single them out or trash them. But, is it really too much to ask on lower $ PSA 10 cards to see a scan? 9 or lower ... fine. I can deal with that. PSA 10's? Come on show both sides!

    why dont they just scan front and back when they do the listings

  • 70ToppsFanatic70ToppsFanatic Posts: 1,893 ✭✭✭

    Because of poor communication and customer service experiences 4SC remains my dealer of last resort.



    Dave
  • craig44craig44 Posts: 2,528 ✭✭✭

    I have bought some cards from their website and remember them having back scans. maybe there is a difference when you use their site vs ebay?

    I remember back in the 90's when buying on ebay there often were no pictures at all, just descriptions. was the same way ordering cards out of magazine adds back in the 80's. no pictures, just grade descriptions.

  • softparadesoftparade Posts: 7,474 ✭✭✭
    edited January 9, 2019 7:12AM

    @craig44 said:
    I have bought some cards from their website and remember them having back scans. maybe there is a difference when you use their site vs ebay?

    I remember back in the 90's when buying on ebay there often were no pictures at all, just descriptions. was the same way ordering cards out of magazine adds back in the 80's. no pictures, just grade descriptions.

    To be clear, I wouldn't have a beef on a card of this caliber not having a back scan if it was a 9. My main point is that any GEM MINT card should command the attention of a back scan.

  • MrHockeyMrHockey Posts: 448 ✭✭✭

    They don't do back scans because it would double their scanning work on a huge volume.

    Obviously, based on sales, it's not a deal breaker for the vast majority of people.

    They have made a calculated decision about whether to provide them if asked and decided the time it takes to find/scan/provide the back scan is less valuable than if used otherwise.

    I wouldn't run my personal 100 item eBay store that way, but I do get it from a mega-card-corporation 'what's the raw bottom line?' standpoint.

  • softparadesoftparade Posts: 7,474 ✭✭✭

    @MrHockey said:
    They don't do back scans because it would double their scanning work on a huge volume.

    Obviously, based on sales, it's not a deal breaker for the vast majority of people.

    They have made a calculated decision about whether to provide them if asked and decided the time it takes to find/scan/provide the back scan is less valuable than if used otherwise.

    I wouldn't run my personal 100 item eBay store that way, but I do get it from a mega-card-corporation 'what's the raw bottom line?' standpoint.

    meh, PSA 10's deserve it.

  • detroitfan2detroitfan2 Posts: 2,793 ✭✭✭
  • brad31brad31 Posts: 546 ✭✭✭

    I don’t buy without a back scan. To me it is half the card. Occasionally will ask someone to send me one from EBay. Some do and some won’t.

  • KbKardsKbKards Posts: 1,729 ✭✭✭

    Back scans are very important to an infinitesimal percentage of collectors. When you're able to sell 10's of thousands of cards to collectors with no back scans it's hard to justify doubling your time and expense of scanning backs for a few collectors who need confirmation that the card has a back.

  • softparadesoftparade Posts: 7,474 ✭✭✭
    edited January 9, 2019 10:02AM

    @KbKards said:
    Back scans are very important to an infinitesimal percentage of collectors. When you're able to sell 10's of thousands of cards to collectors with no back scans it's hard to justify doubling your time and expense of scanning backs for a few collectors who need confirmation that the card has a back.

    I liked your response until your wise ass ending. Where's the middle finger emoji?

  • KbKardsKbKards Posts: 1,729 ✭✭✭

    https://ebay.com/sch/i.html?_from=R40&_nkw=1978+doyle+alexander+psa+10&_sacat=0

    There are currently 5 Alexanders on Ebay with the 4SC card priced at about $6 cheaper than the cheapest other example, and with combined shipping if buying a bunch it can be $9-$10+ cheaper than the others. Maybe the $25+ examples include back scans but most buyers of such cards do not care or need to see one to buy. They're also not looking to keep cards around for too long. So while they may lose a few sales to the back scan buyers, it's likely the next person searching for a card like that will not care about the back and will be hitting those BIN's like they're playing a video game.

  • lawyer05lawyer05 Posts: 1,170 ✭✭✭

    @KbKards said:
    https://ebay.com/sch/i.html?_from=R40&_nkw=1978+doyle+alexander+psa+10&_sacat=0

    There are currently 5 Alexanders on Ebay with the 4SC card priced at about $6 cheaper than the cheapest other example, and with combined shipping if buying a bunch it can be $9-$10+ cheaper than the others. Maybe the $25+ examples include back scans but most buyers of such cards do not care or need to see one to buy. They're also not looking to keep cards around for too long. So while they may lose a few sales to the back scan buyers, it's likely the next person searching for a card like that will not care about the back and will be hitting those BIN's like they're playing a video game.

    id click it like its a video game

  • softparadesoftparade Posts: 7,474 ✭✭✭
    edited January 9, 2019 10:59AM

    @lawyer05 said:

    @KbKards said:
    https://ebay.com/sch/i.html?_from=R40&_nkw=1978+doyle+alexander+psa+10&_sacat=0

    There are currently 5 Alexanders on Ebay with the 4SC card priced at about $6 cheaper than the cheapest other example, and with combined shipping if buying a bunch it can be $9-$10+ cheaper than the others. Maybe the $25+ examples include back scans but most buyers of such cards do not care or need to see one to buy. They're also not looking to keep cards around for too long. So while they may lose a few sales to the back scan buyers, it's likely the next person searching for a card like that will not care about the back and will be hitting those BIN's like they're playing a video game.

    id click it like its a video game

    It's the only graded set I'll ever collect probably. So I'm picky and good for me dammit! I'm going all unopened in the future I think.

  • lawyer05lawyer05 Posts: 1,170 ✭✭✭

    @softparade said:

    @lawyer05 said:

    @KbKards said:
    https://ebay.com/sch/i.html?_from=R40&_nkw=1978+doyle+alexander+psa+10&_sacat=0

    There are currently 5 Alexanders on Ebay with the 4SC card priced at about $6 cheaper than the cheapest other example, and with combined shipping if buying a bunch it can be $9-$10+ cheaper than the others. Maybe the $25+ examples include back scans but most buyers of such cards do not care or need to see one to buy. They're also not looking to keep cards around for too long. So while they may lose a few sales to the back scan buyers, it's likely the next person searching for a card like that will not care about the back and will be hitting those BIN's like they're playing a video game.

    id click it like its a video game

    It's the only graded set I'll ever collect probably. So I'm picky and good for me dammit! I'm going all unopened in the future I think.

    wait, you are collecting the 1978 in high grade?

  • softparadesoftparade Posts: 7,474 ✭✭✭

    @lawyer05 said:

    @softparade said:

    @lawyer05 said:

    @KbKards said:
    https://ebay.com/sch/i.html?_from=R40&_nkw=1978+doyle+alexander+psa+10&_sacat=0

    There are currently 5 Alexanders on Ebay with the 4SC card priced at about $6 cheaper than the cheapest other example, and with combined shipping if buying a bunch it can be $9-$10+ cheaper than the others. Maybe the $25+ examples include back scans but most buyers of such cards do not care or need to see one to buy. They're also not looking to keep cards around for too long. So while they may lose a few sales to the back scan buyers, it's likely the next person searching for a card like that will not care about the back and will be hitting those BIN's like they're playing a video game.

    id click it like its a video game

    It's the only graded set I'll ever collect probably. So I'm picky and good for me dammit! I'm going all unopened in the future I think.

    wait, you are collecting the 1978 in high grade?

    Yes sir. #10 on the registry.

  • HighGradeLegendsHighGradeLegends Posts: 1,275 ✭✭✭

    I ask sellers large and small on ebay for back side scans all the time, espcially for high end cards. If they fail to respond or give a no answer, i avoid and move on. Would you buy a car without looking under the hood or doing a full walk around? Same with cards.

  • LOTSOSLOTSOS Posts: 1,059 ✭✭✭✭
    edited January 9, 2019 9:16PM

    @HighGradeLegends said:
    Would you buy a car without looking under the hood or doing a full walk around? Same with cards.

    I've never opened the hood on one car I've bought. (12 and counting)

    I do know you can get a good look at a tbone by sticking your head up a bulls ass but I'd rather take the butcher's word for it.

    Kevin

  • dictoresno1dictoresno1 Posts: 28
    edited January 9, 2019 9:09PM

    @70ToppsFanatic said:
    Because of poor communication and customer service experiences 4SC remains my dealer of last resort.

    I've called them before to help with a purchase issue, and their customer service was beyond perfect on the phone. I agree that they may fall short with back scans, but I can't say they would be a dealer of last resort. and on a side note, I pride myself on my sales, showing front and back and even magnified corner pictures. it is kinda lame they can't show back scans like other higher volume sellers. but they are probably the most high volume seller there is, so I can understand why they don't.

  • softparadesoftparade Posts: 7,474 ✭✭✭
    edited January 10, 2019 4:43AM

    @LOTSOS said:

    @HighGradeLegends said:
    Would you buy a car without looking under the hood or doing a full walk around? Same with cards.

    I've never opened the hood on one car I've bought. (12 and counting)

    I do know you can get a good look at a tbone by sticking your head up a bulls ass but I'd rather take the butcher's word for it.

    This would be a good analogy except there is one problem. You can't see a damn steak from the outside of a cow like you can see the back of a baseball card from the outside. :D

  • softparadesoftparade Posts: 7,474 ✭✭✭
    edited January 10, 2019 5:14AM

    @dictoresno1 said:

    @70ToppsFanatic said:
    Because of poor communication and customer service experiences 4SC remains my dealer of last resort.

    I've called them before to help with a purchase issue, and their customer service was beyond perfect on the phone. I agree that they may fall short with back scans, but I can't say they would be a dealer of last resort. and on a side note, I pride myself on my sales, showing front and back and even magnified corner pictures. it is kinda lame they can't show back scans like other higher volume sellers. but they are probably the most high volume seller there is, so I can understand why they don't.

    Many of you so easily accept this because they are a "volume" seller. It's a PSA 10 for Christ's sake. Scan the friggen back. This is their business. Not a hobby. I'm a volume seller in the roofing industry. I don't half ass my job because I'm busy lol

  • RookieHOFersRookieHOFers Posts: 650 ✭✭✭

    I got a nice Christmas card from them signed by about a dozen people. I thought that was a nice touch.

    Matt
    I collect: Post War HOFers and 86 Fleer Basketball
  • miwlvrnmiwlvrn Posts: 3,074 ✭✭✭
    edited January 10, 2019 6:07AM

    @dictoresno1 said:

    it is kinda lame they can't show back scans like other higher volume sellers. but they are probably the most high volume seller there is, so I can understand why they don't.

    FWIW, in no particular order, five of the highest volume sportscard sellers on ebay:

    COMC: BIN format, all listings have back scans
    PWCC: Auction format, all listings have back scans
    4SC & their NESC offshoot: BIN format, with very few high-dollar exceptions, vast majority of listings do not have back scans
    Probstein: Auction & BIN formats, with very few high-dollar exceptions, vast majority of listings do not have back scans
    Burbank: BIN format, with even less high-dollar exceptions than Probstein, vast majority of listings do not have back scans

    One thing to note here is that while this data does not show correlation with BIN vs. Auction format, it does show that the consigning services typically include back scans while the companies who own their inventory do not include them, with Rick being the outlying exception.

  • craig44craig44 Posts: 2,528 ✭✭✭
    edited January 10, 2019 6:23AM

    @softparade said:

    @dictoresno1 said:

    @70ToppsFanatic said:
    Because of poor communication and customer service experiences 4SC remains my dealer of last resort.

    I've called them before to help with a purchase issue, and their customer service was beyond perfect on the phone. I agree that they may fall short with back scans, but I can't say they would be a dealer of last resort. and on a side note, I pride myself on my sales, showing front and back and even magnified corner pictures. it is kinda lame they can't show back scans like other higher volume sellers. but they are probably the most high volume seller there is, so I can understand why they don't.

    Many of you so easily accept this because they are a "volume" seller. It's a PSA 10 for Christ's sake. Scan the friggen back. This is their business. Not a hobby. I'm a volume seller in the roofing industry. I don't half ass my job because I'm busy lol

    you really have a bee in your bonnet about this one. It is really a pretty simple answer. 4SC has a threshold below which they have determined providing back scans is not cost efficient for their business. apparently, the PSA 10 you are interested in is below that threshold. I guess you can continue to rant about it and they still won't change their policies or shop elsewhere. I really don't see the huge deal. lots and lots of places to shop. and I am pretty sure 4SC is not going to close down shop if you decide not to shop there any more.

  • softparadesoftparade Posts: 7,474 ✭✭✭
    edited January 10, 2019 6:47AM

    @craig44 said:

    @softparade said:

    @dictoresno1 said:

    @70ToppsFanatic said:
    Because of poor communication and customer service experiences 4SC remains my dealer of last resort.

    I've called them before to help with a purchase issue, and their customer service was beyond perfect on the phone. I agree that they may fall short with back scans, but I can't say they would be a dealer of last resort. and on a side note, I pride myself on my sales, showing front and back and even magnified corner pictures. it is kinda lame they can't show back scans like other higher volume sellers. but they are probably the most high volume seller there is, so I can understand why they don't.

    Many of you so easily accept this because they are a "volume" seller. It's a PSA 10 for Christ's sake. Scan the friggen back. This is their business. Not a hobby. I'm a volume seller in the roofing industry. I don't half ass my job because I'm busy lol

    you really have a bee in your bonnet about this one. It is really a pretty simple answer. 4SC has a threshold below which they have determined providing back scans is not cost efficient for their business. apparently, the PSA 10 you are interested in is below that threshold. I guess you can continue to rant about it and they still won't change their policies or shop elsewhere. I really don't see the huge deal. lots and lots of places to shop. and I am pretty sure 4SC is not going to close down shop if you decide not to shop there any more.

    Rant? I'm having fun son. There isn't a minute in a day that I don't have a giant smile on my face.

  • ahopkinsahopkins Posts: 305 ✭✭✭

    I hate to say it, but with the card in question (i.e., the exact card being sold by 4SC) I wouldn't be concerned about the back scan as much as what the front looks like. It's got issues that would force me to pass on it even without the back scan.

    I'd go with this one https://ebay.com/itm/1978-TOPPS-146-DOYLE-ALEXANDER-PSA-10-194-WINS-TIGERS-1988-ALL-STAR/332982893247?hash=item4d8753babf:g:6nsAAOSw0-Ba-imu:rk:3:pf:1&frcectupt=true

    ...or this one https://www.ebay.com/itm/1978-Topps-Doyle-Alexander-146-Gem-Mint-PSA-10/163475211740?hash=item260fe1c5dc:g:JI4AAOSwax5Yr8O0:rk:1:pf:1&frcectupt=true

    ...and pay the premium. If you're collecting this set in high grade, and it's only going to happen once in your life, then go with the best card, rather than the cheapest card available at the time. Just my two cents. I hope you get the card you want.

    Andy

  • softparadesoftparade Posts: 7,474 ✭✭✭

    @ahopkins said:
    I hate to say it, but with the card in question (i.e., the exact card being sold by 4SC) I wouldn't be concerned about the back scan as much as what the front looks like. It's got issues that would force me to pass on it even without the back scan.

    I'd go with this one https://ebay.com/itm/1978-TOPPS-146-DOYLE-ALEXANDER-PSA-10-194-WINS-TIGERS-1988-ALL-STAR/332982893247?hash=item4d8753babf:g:6nsAAOSw0-Ba-imu:rk:3:pf:1&frcectupt=true

    ...or this one https://www.ebay.com/itm/1978-Topps-Doyle-Alexander-146-Gem-Mint-PSA-10/163475211740?hash=item260fe1c5dc:g:JI4AAOSwax5Yr8O0:rk:1:pf:1&frcectupt=true

    ...and pay the premium. If you're collecting this set in high grade, and it's only going to happen once in your life, then go with the best card, rather than the cheapest card available at the time. Just my two cents. I hope you get the card you want.

    Andy

    Good stuff.

  • craig44craig44 Posts: 2,528 ✭✭✭

    @softparade said:

    @craig44 said:

    @softparade said:

    @dictoresno1 said:

    @70ToppsFanatic said:
    Because of poor communication and customer service experiences 4SC remains my dealer of last resort.

    I've called them before to help with a purchase issue, and their customer service was beyond perfect on the phone. I agree that they may fall short with back scans, but I can't say they would be a dealer of last resort. and on a side note, I pride myself on my sales, showing front and back and even magnified corner pictures. it is kinda lame they can't show back scans like other higher volume sellers. but they are probably the most high volume seller there is, so I can understand why they don't.

    Many of you so easily accept this because they are a "volume" seller. It's a PSA 10 for Christ's sake. Scan the friggen back. This is their business. Not a hobby. I'm a volume seller in the roofing industry. I don't half ass my job because I'm busy lol

    you really have a bee in your bonnet about this one. It is really a pretty simple answer. 4SC has a threshold below which they have determined providing back scans is not cost efficient for their business. apparently, the PSA 10 you are interested in is below that threshold. I guess you can continue to rant about it and they still won't change their policies or shop elsewhere. I really don't see the huge deal. lots and lots of places to shop. and I am pretty sure 4SC is not going to close down shop if you decide not to shop there any more.

    Rant? I'm having fun son. There isn't a minute in a day that I don't have a giant smile on my face.

    well, you have 15 posts in your complaint thread. sure seems as though you didnt have a giant smile when you realized there was no back scan for that card. that is a lot of effort to go through for a $20 purchase. I would just move on to a different seller.

  • softparadesoftparade Posts: 7,474 ✭✭✭

    @craig44 said:

    @softparade said:

    @craig44 said:

    @softparade said:

    @dictoresno1 said:

    @70ToppsFanatic said:
    Because of poor communication and customer service experiences 4SC remains my dealer of last resort.

    I've called them before to help with a purchase issue, and their customer service was beyond perfect on the phone. I agree that they may fall short with back scans, but I can't say they would be a dealer of last resort. and on a side note, I pride myself on my sales, showing front and back and even magnified corner pictures. it is kinda lame they can't show back scans like other higher volume sellers. but they are probably the most high volume seller there is, so I can understand why they don't.

    Many of you so easily accept this because they are a "volume" seller. It's a PSA 10 for Christ's sake. Scan the friggen back. This is their business. Not a hobby. I'm a volume seller in the roofing industry. I don't half ass my job because I'm busy lol

    you really have a bee in your bonnet about this one. It is really a pretty simple answer. 4SC has a threshold below which they have determined providing back scans is not cost efficient for their business. apparently, the PSA 10 you are interested in is below that threshold. I guess you can continue to rant about it and they still won't change their policies or shop elsewhere. I really don't see the huge deal. lots and lots of places to shop. and I am pretty sure 4SC is not going to close down shop if you decide not to shop there any more.

    Rant? I'm having fun son. There isn't a minute in a day that I don't have a giant smile on my face.

    well, you have 15 posts in your complaint thread. sure seems as though you didnt have a giant smile when you realized there was no back scan for that card. that is a lot of effort to go through for a $20 purchase. I would just move on to a different seller.

    Broski, it's called a discussion. https://www.merriam-webster.com/dictionary/discussion

  • craig44craig44 Posts: 2,528 ✭✭✭

    I am well aware darlin'

  • LarkinCollectorLarkinCollector Posts: 5,715 ✭✭✭✭

    @miwlvrn said:

    @dictoresno1 said:

    it is kinda lame they can't show back scans like other higher volume sellers. but they are probably the most high volume seller there is, so I can understand why they don't.

    FWIW, in no particular order, five of the highest volume sportscard sellers on ebay:

    COMC: BIN format, all listings have back scans
    PWCC: Auction format, all listings have back scans
    4SC & their NESC offshoot: BIN format, with very few high-dollar exceptions, vast majority of listings do not have back scans
    Probstein: Auction & BIN formats, with very few high-dollar exceptions, vast majority of listings do not have back scans
    Burbank: BIN format, with even less high-dollar exceptions than Probstein, vast majority of listings do not have back scans

    One thing to note here is that while this data does not show correlation with BIN vs. Auction format, it does show that the consigning services typically include back scans while the companies who own their inventory do not include them, with Rick being the outlying exception.

    Burbank doesn't even have front scans, only stock photos (mostly from Beckett) on every item from them I've looked at.

  • miwlvrnmiwlvrn Posts: 3,074 ✭✭✭

    @LarkinCollector said:

    Burbank doesn't even have front scans, only stock photos (mostly from Beckett) on every item from them I've looked at.

    Ha! That's a little better than Centre Ice Collectibles a suppose, who doesn't even use stock photos on most of their items, and instead they resort to a generic clip art with a hockey theme.

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