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How would you handle this live bidding problem
seateddime
Posts: 6,180 ✭✭✭
Assume you bid on a coin during a live interent session with a major auction house.
The coin you want come for sale and you press the cut bid button.
After you press the button, the coin is closed but your cut bid shows up on the next lot. A coin you never looked at and had no intention of bidding on.
The coin arrives and it is clear that your cut bid was the next bid and won for a reason. It is a high grade coin which is very doubtful to cross to PCGS as it is overgraded.
Not only did you not win the coin you wanted but now have a $4000 coin you don't want and suspect could not sell for close to that price.
What would you do here?
The coin you want come for sale and you press the cut bid button.
After you press the button, the coin is closed but your cut bid shows up on the next lot. A coin you never looked at and had no intention of bidding on.
The coin arrives and it is clear that your cut bid was the next bid and won for a reason. It is a high grade coin which is very doubtful to cross to PCGS as it is overgraded.
Not only did you not win the coin you wanted but now have a $4000 coin you don't want and suspect could not sell for close to that price.
What would you do here?
I seldom check PM's but do check emails often jason@seated.org
Buying top quality Seated Dimes in Gem BU and Proof.
Buying great coins - monster eye appeal only.
Buying top quality Seated Dimes in Gem BU and Proof.
Buying great coins - monster eye appeal only.
0
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I contacted them the same day but never got a solid answer.
Buying top quality Seated Dimes in Gem BU and Proof.
Buying great coins - monster eye appeal only.
[ I thought I was bidding on an 1898-S Barber Dime in PCGS 65 ]. I thought they closed the
bidding a tad too quickly on the lot I wanted - and I ended up chalking up my win as an experience.
I immediately sold the 1899-P Dime in 66 - at a slight profit within a week of its receipt.
Doesn't sound like your error will turn out as well.
Good Luck.
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Coin collecting is not a hobby, it's an obsession !
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<< <i>I would have contacted the auction house about the problem long before taking delivery and ownership of the coin. >>
Stewart Huckaby
mailto:stewarth@HA.com
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Heritage Auctions
Heritage Auctions
2801 W. Airport Freeway
Dallas, Texas 75261
Phone: 1-800-US-COINS, x1355
Heritage Auctions
you won the wrong lot. At that point I'd call the auction house and tell them I won the long lot. That should give them time to reopen the "wrong" lot and
ensure everyone gets what they want. Not catching this error until the next day or days makes it a bit thornier.
<< <i>The auction houses know that the live bidding will have issues like this. It shouldn't be "sorry Charlie." But it would have been clear within minutes that
you won the wrong lot. At that point I'd call the auction house and tell them I won the long lot. That should give them time to reopen the "wrong" lot and
ensure everyone gets what they want. Not catching this error until the next day or days makes it a bit thornier. >>
Thorniest is paying for and taking delivery of the mistake.
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SeaEagleCoins: 11/14/54-4/5/12. Miss you Larry!