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Why was YOUR 25th Anniversary Order Cancelled?
Obiwancanoli
Posts: 1,065 ✭✭✭
Two weeks ago, I got an email advising my single order for the 5th of five sets was cancelled. When I called the Mint to check into this, I had to press to speak to a supervisor, because the initial rep I spoke with ws of no help whatsoever, stubbornly refusing to give me any explanation that made sense.
Once I got to a supervisor, I was told my order was cancelled because I'd "exceeded the HH limit of 5 sets" - which did not make any sense at all, because the order for the set they cancelled was the FIFTH of the five we were permitted to order.
The supervisor had no other excuse, checked my prior orders, confirmed I was correct, and their reasoning was wrong, and yet, she said she could do nothing, suggesting "there must be some other reason", without offering any sense of what that might be...
I wonder how many others went this far, or farther, and what moronic excuse you were given that YOUR order was cancelled?
Once I got to a supervisor, I was told my order was cancelled because I'd "exceeded the HH limit of 5 sets" - which did not make any sense at all, because the order for the set they cancelled was the FIFTH of the five we were permitted to order.
The supervisor had no other excuse, checked my prior orders, confirmed I was correct, and their reasoning was wrong, and yet, she said she could do nothing, suggesting "there must be some other reason", without offering any sense of what that might be...
I wonder how many others went this far, or farther, and what moronic excuse you were given that YOUR order was cancelled?
UBERCOINER
A Truth That's Told With Bad Intent
Beats All The Lies You Can Invent
A Truth That's Told With Bad Intent
Beats All The Lies You Can Invent
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<< <i>Two weeks ago, I got an email advising my single order for the 5th of five sets was cancelled. When I called the Mint to check into this, I had to press to speak to a supervisor, because the initial rep I spoke with ws of no help whatsoever, stubbornly refusing to give me any explanation that made sense.
Once I got to a supervisor, I was told my order was cancelled because I'd "exceeded the HH limit of 5 sets" - which did not make any sense at all, because the order for the set they cancelled was the FIFTH of the five we were permitted to order.
The supervisor had no other excuse, checked my prior orders, confirmed I was correct, and their reasoning was wrong, and yet, she said she could do nothing, suggesting "there must be some other reason", without offering any sense of what that might be...
I wonder how many others went this far, or farther, and what moronic excuse you were given that YOUR order was cancelled?
Sorry to hear about it but its not like the have a bunch laying around to make you whole?
Practice makes perfect & nobody is perfect. So, practice being nobody and be perfect !
<< <i>My experiences with that entity have been similar to that of my relationships with women. I can never understand either, but I like what they got.
to be more specific :
The majority of the time they have what I don't want and on the rare occassion they have something I really want, they shower someone else with it.
Practice makes perfect & nobody is perfect. So, practice being nobody and be perfect !
Then it's off for branding at the justice of the piece. (FS)
voila... now you know how the keebler elves were born.
Practice makes perfect & nobody is perfect. So, practice being nobody and be perfect !
<< <i>... then I have to PAY twice as much for it from some man who only cared to brag that he got her "first".
Then it's off for branding at the justice of the piece. (FS)
voila... now you know how the keebler elves were born. >>
Creeping ever so close to your 25K post. Maybe you can write a sentence with 14 words in 14 different posts. It wiil be a monumental achievement to reach that number. Congrats when you get there!
I think that the limit should be one set per order if the mintage is going to limited. Every citizen who wants a set of coins should allowed to buy them from the mint. Dealers will argue that that messes up the market. One dealer, whom I know claimed that the 1999 silver Proof set prices were high because dealers could not control the market. He claimed that because dealers had to buy the sets from collectors the bids were driven up. Go ahead and comment on this logic if you will.
Still I'm for everyone who wants a set to be treated fairly, and right now the current system is not fair.
<< <i>The supervisor had no other excuse, checked my prior orders, confirmed I was correct, and their reasoning was wrong, and yet, she said she could do nothing, suggesting "there must be some other reason", without offering any sense of what that might be... >>
That's just perfect. And I'm sure she was being genuine.
Imagine if your business ran like this? "We saved one for you but we just can't find it. Drat" Or, "I see you're a great customer but we can't do business now. Sorry, I can't tell you why."
Lance.
<< <i>Sorry to hear about it but its not like the have a bunch laying around to make you whole? >>
In point of fact, they told me as much... and I certainly can't complain too much, for as someone above noted, I did get 4 of the 5...
Still, they were attempting to appease me for a mistake they made, and their attitude is, "too bad, but we can't correct it"...
It wasn't so much the loss of the 5th set as it was the incompetent attitude, and the fact there seemed no accountability.
A Truth That's Told With Bad Intent
Beats All The Lies You Can Invent
<< <i>
<< <i>Sorry to hear about it but its not like the have a bunch laying around to make you whole? >>
In point of fact, they told me as much... and I certainly can't complain too much, for as someone above noted, I did get 4 of the 5...
Still, they were attempting to appease me for a mistake they made, and their attitude is, "too bad, but we can't correct it"...
It wasn't so much the loss of the 5th set as it was the incompetent attitude, and the fact there seemed no accountability. >>
so.. you called a government agency and expected competence and accountability?
<< <i>
<< <i>... then I have to PAY twice as much for it from some man who only cared to brag that he got her "first".
Then it's off for branding at the justice of the piece. (FS)
voila... now you know how the keebler elves were born. >>
Creeping ever so close to your 25K post. Maybe you can write a sentence with 14 words in 14 different posts. It wiil be a monumental achievement to reach that number. Congrats when you get there! >>
Monumental
Practice makes perfect & nobody is perfect. So, practice being nobody and be perfect !
In honor of the memory of Cpl. Michael E. Thompson
They said I was a loser, I didn't listen and my feet smelled...
Oh wait...that was my wife who said that...
Never mind.