Heritage results say I won something that I didn't bid on (Quickly Resolved)

Bayard1908 · April 30, 2011 7:32AM

Who should I contact to get this straightened out?

commoncents05 · April 30, 2011 7:34AM

Maybe it will say you paid when you didn't

Call Customer Service and I'm sure they'll take care of it.

-Paul

GRANDAM · April 30, 2011 7:39AM

What kind of coin was it?

TwoSides2aCoin · April 30, 2011 7:42AM

Sounds like it's almost worthy of a "You Suck" Award ?

ColonialCoinUnion · April 30, 2011 7:51AM

<< <i>Who should I contact to get this straightened out? >>

Heritage.

Bayard1908 · April 30, 2011 7:54AM

<< <i>

<< <i>Who should I contact to get this straightened out? >>

Heritage. >>

Thank you Captain Obvious, lol. I thought maybe there was a specific person known to make corrections of this type.

derryb · April 30, 2011 8:02AM

Did you bid on the wrong coin?

Bayard1908 · April 30, 2011 8:08AM

<< <i>Did you bid on the wrong coin?

>>

No, it's 200 lots away from the first lot I bid on today. It's a Heritage Live coin and the Heritage Live website appears to be brand new. I wonder if the new bidding website has a bug of some kind.

coindeuce · April 30, 2011 8:31AM

You can at least hope that someone didn't hack into your Heritage account. If you have an established account, then you should ask for client services when you call.

sweetwilliet · April 30, 2011 8:41AM

It happened to me once as well. They said I won a peace dollar nowhere near any lots that I had bid on. I just looked up their customer service number, they looked it up and immediately corrected it. It really was no problem, I was a little worried at first, but it was cleared up in no time. This was a few years ago.

llafoe · April 30, 2011 8:45AM

Post it when you get it... I hope you like it as much as the seller liked your bid!

barrytrot · April 30, 2011 9:02AM

My fear is that while I'm waiting for my lot during "Heritage live" my daughter will run in and click "enable bidding" and then bid on a "Pan Pac"

She's only 2, but it's uncanny how much havoc she can raise and I just know she would make 2 quick clicks and end up doing that

notwilight · April 30, 2011 9:03AM

Look at the lot just before it (one lot number less). I bet you (thought you) bid on it. --Jerry

Shamika · April 30, 2011 10:37AM

Show us the coin! You might get a bite here on the boards.

Bayard1908 · May 2, 2011 5:00AM

I emailed Heritage about this on Saturday afternoon. The problem was resolved by Sunday morning.

Heritage results say I won something that I didn't bid on (Quickly Resolved)

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