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Heritage results say I won something that I didn't bid on (Quickly Resolved)

Bayard1908Bayard1908 Posts: 3,981 ✭✭✭✭
in U.S. Coin Forum
Who should I contact to get this straightened out?

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    commoncents05commoncents05 Posts: 10,078 ✭✭✭
    Maybe it will say you paid when you didn't image

    Call Customer Service and I'm sure they'll take care of it.

    -Paul
    Many Quality coins for sale at http://www.CommonCentsRareCoins.com
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    GRANDAMGRANDAM Posts: 8,366 ✭✭✭✭✭
    What kind of coin was it? image
    GrandAm :)
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    TwoSides2aCoinTwoSides2aCoin Posts: 43,835 ✭✭✭✭✭
    Sounds like it's almost worthy of a "You Suck" Award ?
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    ColonialCoinUnionColonialCoinUnion Posts: 10,087 ✭✭✭


    << <i>Who should I contact to get this straightened out? >>



    Heritage.
    Coin Rarities Online
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    Bayard1908Bayard1908 Posts: 3,981 ✭✭✭✭


    << <i>

    << <i>Who should I contact to get this straightened out? >>



    Heritage. >>



    Thank you Captain Obvious, lol. I thought maybe there was a specific person known to make corrections of this type.
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    derrybderryb Posts: 36,193 ✭✭✭✭✭
    Did you bid on the wrong coin? image

    Keep an open mind, or get financially repressed -Zoltan Pozsar

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    Bayard1908Bayard1908 Posts: 3,981 ✭✭✭✭


    << <i>Did you bid on the wrong coin? image >>



    No, it's 200 lots away from the first lot I bid on today. It's a Heritage Live coin and the Heritage Live website appears to be brand new. I wonder if the new bidding website has a bug of some kind.
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    coindeucecoindeuce Posts: 13,471 ✭✭✭✭✭
    You can at least hope that someone didn't hack into your Heritage account. If you have an established account, then you should ask for client services when you call.

    "Everything is on its way to somewhere. Everything." - George Malley, Phenomenon
    http://www.americanlegacycoins.com

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    sweetwillietsweetwilliet Posts: 2,312 ✭✭✭
    It happened to me once as well. They said I won a peace dollar nowhere near any lots that I had bid on. I just looked up their customer service number, they looked it up and immediately corrected it. It really was no problem, I was a little worried at first, but it was cleared up in no time. This was a few years ago.
    Listen. Strange women lying in ponds distributing swords is no basis for a system of government. Supreme executive power derives from a mandate from the masses, not from some farcical aquatic ceremony.
    Will’sProoflikes
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    llafoellafoe Posts: 7,220 ✭✭
    Post it when you get it... I hope you like it as much as the seller liked your bid! image
    WANTED: Cincinnati Reds TEAM Cards
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    barrytrotbarrytrot Posts: 759 ✭
    My fear is that while I'm waiting for my lot during "Heritage live" my daughter will run in and click "enable bidding" and then bid on a "Pan Pac" image

    She's only 2, but it's uncanny how much havoc she can raise and I just know she would make 2 quick clicks and end up doing that image
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    notwilightnotwilight Posts: 12,864 ✭✭✭
    Look at the lot just before it (one lot number less). I bet you (thought you) bid on it. --Jerry
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    ShamikaShamika Posts: 18,760 ✭✭✭✭
    Show us the coin! You might get a bite here on the boards.

    Buyer and seller of vintage coin boards!
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    Bayard1908Bayard1908 Posts: 3,981 ✭✭✭✭
    I emailed Heritage about this on Saturday afternoon. The problem was resolved by Sunday morning.

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