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Understandable but somewhat unexpected response from a large bullion dealer…

PreTurbPreTurb Posts: 1,199 ✭✭✭
I recently purchased a full bag of 90% halves from a major bullion dealer. In the process of sorting them, I discovered one 1965 (40%) half. Not a huge deal, but I decided to mention it today while placing another order with the dealer. I figured it would be worth an envelope & stamp for me to “swap” for a 90% half.

Dealer said “throw it back in the bag, we don’t check for dates, we don’t have time”. I replied “Well, I do intend on selling the bag at some point” (as in, I wouldn’t knowingly sell it as-is). Dealer said “don’t worry, dealers don’t check for this, ha ha”.

Not the finest customer-service reply, but understandable.

Comments

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    dragondragon Posts: 4,548 ✭✭
    IMO that response is BS. He short changes you and then tells you don't worry about it? The correct response from a responsible dealer should've been: "Sorry about that, just keep the 1965 and I'll throw in an extra 90% half with this order"


    I wonder what that dealer would say if you short changed him $10.00 on that order and then told him "don't worry about it, most dealers don't even look at the amount of the check" image
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    percybpercyb Posts: 3,339 ✭✭✭✭
    I agree with dragon. I'd out the dealer. Who is it?
    "Poets are the unacknowledged legislators of the world." PBShelley
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    piecesofmepiecesofme Posts: 6,669 ✭✭✭
    I agree with dragon also. If you don't know for a fact what you've shipped, it's on you to make it right. And trust me, dealers check ever damn coin, at least every one I deal with personally does.
    To forgive is to free a prisoner, and to discover that prisoner was you.
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    TheBigBTheBigB Posts: 942
    I have heard stories of coins slipping through with the large volumes dealers handle, they are not perfect. I do agree that they should make good though.
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    guitarwesguitarwes Posts: 9,308 ✭✭✭

    just think if he's done that with every bag he's ever sold....??? Very easy to take a couple of 90% Kennedy's out and throw a couple of 40%'s in and pass it on. I think he should make it good. It's not like they're 8X or 10X face anymore. 25X-27X is serious money to some folks in quantity.

    -wes

    @ Elite CNC Routing & Woodworks on Facebook. Check out my work.
    Too many positive BST transactions with too many members to list.
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    PerryHallPerryHall Posts: 47,578 ✭✭✭✭✭
    If you haven't done so already, I'd count the number of coins that he sent you. He sounds both lazy and careless.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

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    pragmaticgoatpragmaticgoat Posts: 961 ✭✭✭
    sounds like something tulving would say image
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    InYHWHWeTrustInYHWHWeTrust Posts: 1,451 ✭✭✭
    out de bastage already!! image
    Do your best to avoid circular arguments, as it will help you reason better, because better reasoning is often a result of avoiding circular arguments.
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    fishcookerfishcooker Posts: 3,446 ✭✭
    Re-sell to him, perhaps.
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    CaptHenwayCaptHenway Posts: 33,996 ✭✭✭✭✭
    It is the type of thing that can happen, but not something you slough off like that. The OP deserves a replacement coin.
    MOO
    TD
    Numismatist. 54 year member ANA. Former ANA Senior Authenticator. Winner of four ANA Heath Literary Awards; three Wayte and Olga Raymond Literary Awards; Numismatist of the Year Award 2009, and ANA Lifetime Achievement Award 2020. Also won the PNG's Robert Friedberg Award for "The Enigmatic Lincoln Cents of 1922," Available now from Whitman or Amazon.
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    PerryHallPerryHall Posts: 47,578 ✭✭✭✭✭


    << <i>out de bastage already!! image >>

    image

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

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    jdimmickjdimmick Posts: 9,963 ✭✭✭✭✭
    see my post on the other thread regarding otc purchases of 90%
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