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Anyone ever deal with this seller.

I bought two items from them because the pics showed the coins possibly may be DOUBLE DIES.
When I received the coins there was not any doubling like there pics showed,
So I gave them a call and talked to someone there about what I saw on there ebay pics.
They tried to tell me it was my monitor. ????
I told them I was going to send the coins back, Which I did and they refunded MY money.
Problem fixed.
about 3 weeks later I go to bid on one of there auctions and a box comes up saying the seller will not except my bid.
I try to ask the question why and another box came up saying I can't ask a question.

I have had good luck with this seller in the past, and just because I return 2 items , they BLOCK ME ?????
What kind of business practice is this.


Mark
«1

Comments

  • 19Lyds19Lyds Posts: 26,497 ✭✭✭✭
    I've dealt with tecc1 in the past and don't mind them at all.

    I expect that they prefer to not do business with cherrypickers that choose to return coins after they didn't get what they thought they saw.

    You probably sealed the deal with your phone call.

    I'm just sayin..........
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
  • STONESTONE Posts: 15,275
    It sounds like your excuse for a return was very controversial and the seller wants to protect itself against further returns from buyers who think they see something which isn't there!

    I have never had an issue with this seller, and sometimes their photo's aren't great, but they're better than most other sellers.
  • MJHMJH Posts: 538 ✭✭
    iT DIDN'T COST THEM ANYTHING ,
    auctions were canceled.
    iT WAS MONEY OUT OF MY POCKET RETURNING THE COINS THAT WERE NOT LIKE THE PICS SHOWN.

    Again I have had good luck and no issues with this seller in the past !

    Mark
  • From a seller's perspective, returns can be a headache... especially with the new ebay.. all of the fees, hassles, waiting to get paid and low profit margins are all the reasons why sellers prefer to make quick and easy sales..

    If it were a coin shop, it would be less of a trouble.
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>I bought two items from them because the pics showed the coins possibly may be DOUBLE DIES.
    When I received the coins there was not any doubling like there pics showed... >>

    Do you have a link to the auction?
  • RampageRampage Posts: 9,646 ✭✭✭✭✭
    I would have to agree. If you bought a coin from me and then called me to tell me you wanted to return it, because it was not the doubled die you hoped YOU cherrypicked, I would probably block you, too.

    As a cherrypicker myself, if I buy a coin on eBay that I think is a nice variety, and I get it and it turns out NOT to be what I thought, I stillkeep the coin. It was my fault, not the sellers. If the coin is as described, I see no reasont o return it. You, on the other hand, should really reconsider your business practices in this regard.



  • DennisHDennisH Posts: 14,040 ✭✭✭✭✭
    Frankly, I'm not real surprised that they did what they did. Just a guess, but maybe they decided you could be more trouble in the long run than they want to put up with.

    I have, by the way, had the exact same problem with Heritage auction photos. As a result of getting stuck with coins that didn't turn out to be the doubled dies that I was sure the photos showed, I took a vow to never buy anything that I didn't see in person first. Haven't had any repeat disappointments since then.
    When in doubt, don't.
  • PawPaulPawPaul Posts: 5,845
    I like the Executive Coin Co.

    and apparently , you crossed a threshold with them
  • 19Lyds19Lyds Posts: 26,497 ✭✭✭✭


    << <i>iT DIDN'T COST THEM ANYTHING ,
    auctions were canceled.
    iT WAS MONEY OUT OF MY POCKET RETURNING THE COINS THAT WERE NOT LIKE THE PICS SHOWN.

    Again I have had good luck and no issues with this seller in the past !

    Mark >>

    Actually, it cost them in packaging, handling, inventory control and now relisting. Most folks whine and cry if they they have to pay $3.00 in shipping charges which cost a seller $5.00.

    Every cancelled transaction costs something.
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
  • MetalsmanMetalsman Posts: 2,131 ✭✭✭


    I CHOOSE not to sell to people all the time. Various reasons and not just with coins I'll add. But for your reason I would do just the same as the Ebay seller did.. No harm no foul.... goes both ways... lifes a beach!image
  • erickso1erickso1 Posts: 1,706 ✭✭✭
    I agree. I've always had very positive experiences with purchasing from The Executive Coin Company in the past, including dealing with their customer service.

    Maybe they weren't blocking you personally, but the monitor you were using to view their coins. Save them some money, save you some trouble.
  • MJHMJH Posts: 538 ✭✭
    IN order to really know its a variety coin you really have to have the coin in hand to examine it carefully.
    Pictures are not enough, there are reflections and shadows.
    Sometimes you get it right but not all the time.
    This was one of those times.
    The Variety collectors out there know what I'm saying.

    Mark
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>IN order to really know its a variety coin you really have to have the coin in hand to examine it carefully.
    Pictures are not enough, there are reflections and shadows.
    Sometimes you get it right but not all the time.
    This one of those times. >>

    Did they describe the coin as a variety it wasn't? Or did you think it was a variety that wasn't advertised as such, and it turned out not to be?
  • RWRW Posts: 485
    So you wanted your money back for a failed cherry pick?

    Sorry, man...not much sympathy for you. I'd block you also.
  • PinkFloydPinkFloyd Posts: 1,762


    << <i>

    << <i>iT DIDN'T COST THEM ANYTHING ,
    auctions were canceled.
    iT WAS MONEY OUT OF MY POCKET RETURNING THE COINS THAT WERE NOT LIKE THE PICS SHOWN.

    Again I have had good luck and no issues with this seller in the past !

    Mark >>

    Actually, it cost them in packaging, handling, inventory control and now relisting. Most folks whine and cry if they they have to pay $3.00 in shipping charges which cost a seller $5.00.

    Every cancelled transaction costs something. >>



    Even if it doesn't cost anything, they still spent time dealing with it. Time is important.

    Did they allude to the possible doubling in any way in the listing?
    Successful transactions with keepdachange, tizofthe, adriana, wondercoin
  • MetalsmanMetalsman Posts: 2,131 ✭✭✭

    bought two items from them because the pics showed the coins "POSSIBLY" may be DOUBLE DIES.


    Thats a risk you took and was not implied by the seller. Sour grapes.. get over it.. BTW. .why would you want to buy from a seller that you imply is doctoring photos? Your upset that they called you on it and started this thread to try to flame them.. well looks like most here dont see it the way you do.. Oh well...I guess you spilled your milk! image
  • MJHMJH Posts: 538 ✭✭

    They did not advertise the coin as a variety.

    metalsman : I DID NOT IMPLY THEY WERE DOCTORING PICS !

    Whats really the difference if you have a no question return policy,
    Maybe I just didn't like the coin once in hand.

    I tried to be up front with them and told them that the pics were deceiving and it looked to me like there was doubling in the pics.

    Mark
  • USMoneyloverUSMoneylover Posts: 1,672 ✭✭✭


    << <i>I would have to agree. If you bought a coin from me and then called me to tell me you wanted to return it, because it was not the doubled die you hoped YOU cherrypicked, I would probably block you, too.

    As a cherrypicker myself, if I buy a coin on eBay that I think is a nice variety, and I get it and it turns out NOT to be what I thought, I stillkeep the coin. It was my fault, not the sellers. If the coin is as described, I see no reasont o return it. You, on the other hand, should really reconsider your business practices in this regard. >>



    image When I buy a coin that isn't the variety I thought it was I take my licks like (IMO) anyone who cherrypicks online should.
    Finest Coins and Relics
  • erickso1erickso1 Posts: 1,706 ✭✭✭
    Isn't that the point of cherry picking, sometimes you get the cherry, sometimes you get the worm. And blame your monitor before you blame them.
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>They did not advertise the coin as a variety. >>

    Okay.

    << <i>Whats really the difference if you have a no question return policy,
    Maybe I just didn't like the coin once in hand. >>

    The actual difference or the effective one? If the latter- nothing, I guess.

    << <i>I tried to be up front with them and told them that the pics were deceiving and it looked to me like there was doubling in the pics. >>

    Kudos for being upfront in saying that you were trying to cherrypick them, but the downside is that sellers are not obligated to continue to allow you to do so. Of course, you know this already, don't you... image
  • MJHMJH Posts: 538 ✭✭

    erikso 1 : I talked with several people about the coins before I made a bid.

    They saw the same thing I saw.

    So Its not my $300 monitor.
  • erickso1erickso1 Posts: 1,706 ✭✭✭
    Fair enough. Information not known. Comments retracted.

    Unless those people had the same exact monitors.... da da da duuhhhh...

    (I'm just jesting. I hope it works out. Tecc has been pretty quality in their dealings with me but so has the board. I'd hate to be split).

  • MJHMJH Posts: 538 ✭✭
    mrpotatoheadd:

    Point Taken, Lesson Learned.
  • MJHMJH Posts: 538 ✭✭

    Believe me I have eaten quite a few mistaken buys.
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭
    I'm not trying to give you a hard time here, but nobody owes you a cherrypick. If they didn't advertise the coin as the variety you thought it was and you returned it because it wasn't the unadvertised variety you thought it was, I'm not surprised you got blocked.
  • MJHMJH Posts: 538 ✭✭

    You know its funny ,I have gone to coin shows where the dealers don't care anything about varieties .
    They say to me if you find something don't worry we won't charge you any extra .

    Mark
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>You know its funny ,I have gone to coin shows where the dealers don't care anything about varieties .
    They say to me if you find something don't worry we won't charge you any extra. >>

    Some do, some don't. I know at least one dealer who wouldn't tolerate you tying up a space at his table looking for cherrypicks. Apparently, the eBay seller you encountered is like that.
  • PinkFloydPinkFloyd Posts: 1,762
    Personally had it have been my sale, I would not have blocked. There was a no-questions-asked return policy and the buyer paid return shipping. A bit of a pain for me time-wise, but that's what happens when you sell on those terms.
    Successful transactions with keepdachange, tizofthe, adriana, wondercoin
  • pennyanniepennyannie Posts: 3,929 ✭✭✭
    I like TECC, so call them up and ask if you can be put on probation for a while.image OR just bid under your wife or kids account.
    Mark
    NGC registry V-Nickel proof #6!!!!
    working on proof shield nickels # 8 with a bullet!!!!

    RIP "BEAR"
  • GrumpyEdGrumpyEd Posts: 4,749 ✭✭✭


    << <i>I like TECC, so call them up and ask if you can be put on probation for a while >>



    image

    Try that image
    Ed
  • 19Lyds19Lyds Posts: 26,497 ✭✭✭✭


    << <i>They did not advertise the coin as a variety.

    metalsman : I DID NOT IMPLY THEY WERE DOCTORING PICS !

    Whats really the difference if you have a no question return policy,
    Maybe I just didn't like the coin once in hand.

    I tried to be up front with them and told them that the pics were deceiving and it looked to me like there was doubling in the pics.

    Mark >>

    As I stated earlier Mark, you should have never mentioned the monitor thing and simply returned the coins. A no questions asked return policy is exactly that BUT if the buyer reveals the reason for the return, then the seller can take appropriate action.

    Kinda like don't ask/don't tell. As long as the buyer doesn't say anything then its simply a return, but as soon as a buyer admits that "it looked like a doubled die" and then implies that the sellers photo's are deceiving, its a whole different ballgame since, to the seller, it implies a problem buyer. Regardless of the motives.
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
  • jesbrokenjesbroken Posts: 11,189 ✭✭✭✭✭
    I have bought several coins from them of which all were satisfactory deals. Without a link to the auction, it would be hard to decide whether an auction error was made or not. If no link available then I would agree with Exectuive Coin.
    Jim

    When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

    Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭
    I'm pretty easygoing as far as returns are concerned, but if I knew you returned something to me because it wasn't something I never advertised it to be, I'd probably think about blocking you, too. Not that that makes you a bad person or anything, but I'd just as soon avoid dealing with people who are unhappy because I didn't deliver something I didn't promise to in the first place.
  • MJHMJH Posts: 538 ✭✭
    I would give an auction # , but then My ebay idenity would be known and I would be blocked by more sellers.
    here are some bown up pics of one coin.
    look at the lower half of the 3. to the east and to the south.

    Mark


    image
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭
    Is the blown up section in the auction listing?
  • MJHMJH Posts: 538 ✭✭
    No , Thats my work to show just the date.
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>No , Thats my work to show just the date. >>

    So you returned the coin because of something you saw in an image you created yourself that didn't turn out to be what you thought it was?
  • CoinlearnerCoinlearner Posts: 2,574 ✭✭✭✭✭


    << <i>I would give an auction # , but then My ebay idenity would be known and I would be blocked by more sellers.
    Info in picture you gave is enough to find auction in a couple of minutes. I will not post link and I do not think many would block you either way.
  • MJHMJH Posts: 538 ✭✭
    No I just blew up that portion of the pic to show what I was refering to.

    Not an image I created but copied.
  • MJHMJH Posts: 538 ✭✭

    Heres the auction #190498290770
  • CoinlearnerCoinlearner Posts: 2,574 ✭✭✭✭✭
    OK since you posted number..imageLINK


  • << <i>They did not advertise the coin as a variety.

    metalsman : I DID NOT IMPLY THEY WERE DOCTORING PICS !

    Whats really the difference if you have a no question return policy,
    Maybe I just didn't like the coin once in hand.

    I tried to be up front with them and told them that the pics were deceiving and it looked to me like there was doubling in the pics.

    Mark >>



    Maybe it was the statement about thier pics being "deceiving" that made them block you just a thought
    Support your local gunslinger, you never know when you'll need him
  • keetskeets Posts: 25,351 ✭✭✭✭✭
    They did not advertise the coin as a variety.
    metalsman : I DID NOT IMPLY THEY WERE DOCTORING PICS !
    Whats really the difference if you have a no question return policy,
    Maybe I just didn't like the coin once in hand.

    -------------------I tried to be up front with them and told them that the pics were deceiving and it looked to me like there was doubling in the pics.


    see there, you did it again!!!image

    Cherrypicking coins via eBay pictures can be fun but has it's risks. looks to me like you only want to win and at the game and are having a tough time accepting this defeat. move on already. the seller in question has a very good reputation, i know them personally and suspect they are just trying to avopid problems in the future. for all we know, this may not be the time this has happened with you or another buyer and experience has taught TECC to block.
  • BUFFNIXXBUFFNIXX Posts: 2,759 ✭✭✭✭✭
    I live only a few mile from tecc1's store and I know these people well. I think you must have rubbed the person you talked to the wrong way and lets face it. If they do not like you they can block you. I have been blocked for returning a coin once and all you can do if you want to do further business with them is call and politely request that you be allowed on. I am not saying it is your fault you got blocked but lets face it. You had a return priviledge and the best way to have delt with this is simple return the coin!! There would have been not problem there. buffnixx
    Collector of Buffalo Nickels and other 20th century United States Coinage
    a.k.a "The BUFFINATOR"
  • BUFFNIXXBUFFNIXX Posts: 2,759 ✭✭✭✭✭
    I read all of the replies to the thread again and I have to aggree 100 percent with what TECC1 did. If you do not like the coin you simply return it. You had a return priviledge. I would never bid on an ebay auction that had no returns accepted. To get on the phone and whine and complain about decptive photos is really just asking for trouble. And that is exactly what you got. It is tough to cherrypick stuff from ebay. Learn and move on!!
    Collector of Buffalo Nickels and other 20th century United States Coinage
    a.k.a "The BUFFINATOR"
  • ManorcourtmanManorcourtman Posts: 8,388 ✭✭✭✭✭
    TECC are good peeps. Been to there B/M shop numerous times.
  • RampageRampage Posts: 9,646 ✭✭✭✭✭
    I see nothing in those images that look like true doubling.



  • fcloudfcloud Posts: 12,133 ✭✭✭✭
    I see their point. You try to cherrypick them and are upset the coin isn't a variety, yet they didn't advertise it as a variety. Sound reasonable block you, so they don't have to go through this again.

    President, Racine Numismatic Society 2013-2014; Variety Resource Dimes; See 6/8/12 CDN for my article on Winged Liberty Dimes; Ebay

  • MJHMJH Posts: 538 ✭✭

    Again I have had good experiences with them in the past.
    I hope this blows over and can resume to be a future customer.

    I'm movin on
    Mark


  • << <i>Anyone ever deal with this seller.

    I bought two items from them because the pics showed the coins possibly may be DOUBLE DIES.
    When I received the coins there was not any doubling like there pics showed,
    So I gave them a call and talked to someone there about what I saw on there ebay pics.
    They tried to tell me it was my monitor. ????
    I told them I was going to send the coins back, Which I did and they refunded MY money.
    Problem fixed.
    about 3 weeks later I go to bid on one of there auctions and a box comes up saying the seller will not except my bid.
    I try to ask the question why and another box came up saying I can't ask a question.

    I have had good luck with this seller in the past, and just because I return 2 items , they BLOCK ME ?????
    What kind of business practice is this.


    Mark >>



    When you base your purchase(s) on photos from an online source, you get what you pay for. There is an option on eBay auction and BIN listings for you to ask the seller questions before you place a bid or purchase the item, such as do you have larger clearer photos of the item as I think I see something I want to be sure of before I bid/buy.

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