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E bay shipping polices and fees

Free shipping is still a cost for the seller...

One of the star ratings on feed back score is shipping charges..

If you have no shipping charges you will get a automatic full star...

If you charge for shipping, the buyer can post a lower rating, this can affect an eBay sellers fee discount

Shipping charges are not subject to eBay fees.

They gave away the last roll of free shipping stamps at the PO today, so now the I have to buy stamps...(this is sarcasm)

These now are a cost that derives from a sale sans (Without) shipping charges.... but are charged the 15% (on over all buyer cost)+ -since your shipping was "free"

Does any one see a problem here?




Think outside the box . Coin collector for 45 years

Comments

  • Tdec1000Tdec1000 Posts: 3,852 ✭✭✭
    You lost me on the last part.
    Awarded the coveted "You Suck" Award on 22 Oct 2010 for finding a 1942/1 D Dime in silver, and on 7 Feb 2011 Cherrypicking a 1914 MPL Cent on Ebay!

    Successful BST Transactions!SIconbuster, Meltdown, Mission16, slothman2000, RGjohn, braddick, au58lover, allcoinsrule, commemdude, gerard, lablade, PCcoins, greencopper, kaz, tydye, cucamongacoin, mkman123, SeaEaglecoins, Doh!, AnkurJ, Airplanenut, ArizonaJack, JJM,Tee135,LordMarcovan, Swampboy, piecesofme, Ahrensdad,
  • MsMorrisineMsMorrisine Posts: 35,938 ✭✭✭✭✭
    Darn, I missed out on the free shipping stamps at the PO!



    That's life, monsieur.


    If anyone's auction has a shipping fee, don't you think it should be allowed to rate it whether it is reasonable or not? One long standing complaint is "gouging for shipping."

    Their soluttion is to rate for the charge if one is present. What if someone charged you 150% over their cost to ship to you... wouldn't you want the chance to ding them on it? And even without the stars system, someone could neg you for shipping charges.



    There are a few nuts on eBay who seem to enjoy giving 1's and 2's for no good reason. It can happen to you or I for a shipping charge that is your cost or even for less. Until you can come up with a better solution, you're going to have to live with it.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>If anyone's auction has a shipping fee, don't you think it should be allowed to rate it whether it is reasonable or not? >>

    There *is* a way to rate a shipping charge as unreasonable- don't bid.

    Oh- but that's not what buyers want to hear, is it?
  • taxmadtaxmad Posts: 1,026 ✭✭✭✭
    I am not a powerseller, nor will I be due to the quantity of items you must sell now (versus last year when dollar amount alone could get you powerseller) so I no longer give a image I charged someone $5 to do a small flat rate box and got a low DSR (I was 5.0, now 4.8). Many sellers equate the price of the item with the cost of shipping. The item was only $5, so they assumed shipping should be free or a couple of bucks. When I buy, I figure out what the shipping cost was, what was charged (give credit for the paypal fee) and give my stars accordinly.

    The question becomes - will your savings in FVF rebates offset the money lost on shipping?
  • MsMorrisineMsMorrisine Posts: 35,938 ✭✭✭✭✭


    << <i>

    << <i>If anyone's auction has a shipping fee, don't you think it should be allowed to rate it whether it is reasonable or not? >>

    There *is* a way to rate a shipping charge as unreasonable- don't bid.

    Oh- but that's not what buyers want to hear, is it? >>



    I agree, but it's not always obvious what a realistic shipping fee is on some items.

    With coins, it's a bit easier than electronics, but still... what is a reasonable shipping charge on a UHR with the wooden box and book? It's not always easy to know up front.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>but still... what is a reasonable shipping charge on a UHR with the wooden box and book? It's not always easy to know up front. >>

    If you don't know upfront what a reasonable charge is, how does receiving the package allow you to better evaluate the reasonableness?
  • BochimanBochiman Posts: 25,556 ✭✭✭✭✭


    << <i>

    << <i>but still... what is a reasonable shipping charge on a UHR with the wooden box and book? It's not always easy to know up front. >>

    If you don't know upfront what a reasonable charge is, how does receiving the package allow you to better evaluate the reasonableness? >>



    If the UHR is included, a reasonable price is $25-$30 if you plan to ship flat rate, insured, and registered. The easiest to price are those that would get sent registered image

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • MsMorrisineMsMorrisine Posts: 35,938 ✭✭✭✭✭


    << <i>

    << <i>but still... what is a reasonable shipping charge on a UHR with the wooden box and book? It's not always easy to know up front. >>

    If you don't know upfront what a reasonable charge is, how does receiving the package allow you to better evaluate the reasonableness? >>



    sometimes the price printed on the label.

    although some hide it.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • OPAOPA Posts: 17,142 ✭✭✭✭✭


    << <i>

    << <i>

    << <i>but still... what is a reasonable shipping charge on a UHR with the wooden box and book? It's not always easy to know up front. >>

    If you don't know upfront what a reasonable charge is, how does receiving the package allow you to better evaluate the reasonableness? >>



    If the UHR is included, a reasonable price is $25-$30 if you plan to ship flat rate, insured, and registered. The easiest to price are those that would get sent registered image >>



    All my shipping has been free for over a year & has not affected my bottom line. In the majority of time, bidders will circle like vultures to auction that start at $.99 + free shipping. In a most cases, my auctions exceed those with shipping charges for the same item by more than the cost of postage. Test it out for yourself on some common low value (less than $100) coins or bullion related items.

    BTW I'm also lost with the last 3 sentences by the OP, especially the free postage?
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."
  • yeah, that OP is trailing off badly...

    but, in support,

    don't you just love it when a notice pops up from ebay telling you that your shipping charges exceed that which is normal for a package of your type, in your area? They know everything.
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>sometimes the price printed on the label. >>

    If you're (not you specifically, of course- this is a general, all-encompassing "you") inclined to get your panties in a bunch over being overcharged (read: "charged more than just the postage") for shipping, I'd think you have an obligation to have some sort of an idea what the postage would be on the stuff you want to buy so that you'd be able to tell before bidding which sellers "overcharge".

    On second thought- scratch that. Asking buyers (some, anyway) to take a little responsibility for their actions is probably not going to fly, is it?
  • BochimanBochiman Posts: 25,556 ✭✭✭✭✭


    << <i>

    << <i>

    << <i>

    << <i>but still... what is a reasonable shipping charge on a UHR with the wooden box and book? It's not always easy to know up front. >>

    If you don't know upfront what a reasonable charge is, how does receiving the package allow you to better evaluate the reasonableness? >>



    If the UHR is included, a reasonable price is $25-$30 if you plan to ship flat rate, insured, and registered. The easiest to price are those that would get sent registered image >>



    All my shipping has been free for over a year & has not affected my bottom line. In the majority of time, bidders will circle like vultures to auction that start at $.99 + free shipping. In a most cases, my auctions exceed those with shipping charges for the same item by more than the cost of postage. Test it out for yourself on some common low value (less than $100) coins or bullion related items.

    BTW I'm also lost with the last 3 sentences by the OP, especially the free postage? >>




    Don't get me wrong....when I make hundreds of dollars on a flip (like the UHR) and the value puts the piece up in the registered range, I definitely ship free. The question was "reasonable charge" image
    As for the part about the last 3 sentences of the OP....yeah, you aren't the only one image

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • jdimmickjdimmick Posts: 9,783 ✭✭✭✭✭
    I basically have to give free shipping on every item I sell, and have since DSR was implemented. People expect it now, and if you dont provide you get dinged with 1&2's even if you charge a fair price for shipping. If I lose my 20% FVF credit at the end of the month, I would lose approx 250-300 bucks.
  • notwilightnotwilight Posts: 12,864 ✭✭✭
    Yes, you got it right. Ebay can't charge fees on shipping because of a law so they are trying to force the seller to include the shipping fees in the cost of the item and then they get fees (averaging over 10%) on what is charged for shipping. Most sellers don't see it and go along with it, padding ebay pockets to the tune of millions of $ per year. Many responders to this thread show they they are missing the point too. Almost all buyers don't understand they are being manipulated to send more money to ebay rather than the seller.

    I have repeatedly posted about this from the time they made the policy change and surprisingly, get little support for my posts.

    I think that legal challenges could be made to point out the scheme ebay has in place to charge fees on legitimate shipping costs by the seller but nobody seems to have brought any legal action. I'm sure ebays legal staff is large and well paid.

    I'm not as big an ebay seller as I once was but I still spend several hundred $ on shipping each month and generally I charge for shipping meaning that ebay is losing $20 to $50 per month in fees because I refuse to go along.

    On my current silver eagle project, because the competition is so fierce on ebay, I've been forced to go along with free shipping. I've shipped several hundred coins at about $1.75 each so ebay has made an extra $75 on fees by me rolling the shipping cost into the sale price.

    --jerry
  • notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>I basically have to give free shipping on every item I sell, and have since DSR was implemented. People expect it now, and if you dont provide you get dinged with 1&2's even if you charge a fair price for shipping. If I lose my 20% FVF credit at the end of the month, I would lose approx 250-300 bucks. >>



    Yep, right now I'm at 5%. I was dinged for slow shipping when I used registered mail. Now I use express mail. And it takes a year for a ding to fall off.

    --Jerry
  • stevekstevek Posts: 30,211 ✭✭✭✭✭
    <<< Ebay can't charge fees on shipping because of a law >>>

    Interesting - I always wondered about that...I didn't figure ebay was just being a good samaritan on shipping fees. LOL
  • MsMorrisineMsMorrisine Posts: 35,938 ✭✭✭✭✭


    << <i>

    << <i>sometimes the price printed on the label. >>

    If you're (not you specifically, of course- this is a general, all-encompassing "you") inclined to get your panties in a bunch over being overcharged (read: "charged more than just the postage") for shipping, I'd think you have an obligation to have some sort of an idea what the postage would be on the stuff you want to buy so that you'd be able to tell before bidding which sellers "overcharge".

    On second thought- scratch that. Asking buyers (some, anyway) to take a little responsibility for their actions is probably not going to fly, is it? >>




    I can see your point, as I do try to check and avoid,

    but both sides needs to take a little responsibility.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • MsMorrisineMsMorrisine Posts: 35,938 ✭✭✭✭✭


    << <i>They gave away the last roll of free shipping stamps at the PO today, so now the I have to buy stamps... >>



    I think this part is sarcasm
    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • MsMorrisineMsMorrisine Posts: 35,938 ✭✭✭✭✭


    << <i>These now are a cost that derives from a sale sans shipping charges.... but are charged the 15% + -since your shipping was "free" >>



    I have to pay shipping despite having a "free shipping" listing and eBay gets their cut on the higher price when it is "free." (vs. a shipping charge)



    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • MsMorrisineMsMorrisine Posts: 35,938 ✭✭✭✭✭


    << <i>Does any one see a problem here? >>



    eBay has us screwed coming and going

    If we charge shipping, we risk DSR dings,
    if we use "free shipping" we give up the fees to eBay.

    If we go to Mindy's it's a great meal, but it's the same,
    if we go somewhere else, it's different, but might not be as great.


    Do you who use "free shipping" to protect your DSRs resent the fact eBay gets a cut of the shipping you list as free?

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>...but both sides needs to take a little responsibility. >>

    Sellers are required to provide the shipping charge in their listings- they can't hide it from bidders. So- even assuming the seller is somehow irresponsible in his determination of the shipping charge, if the bidder doesn't think the charge is reasonable, he doesn't have to bid.

    But then, we're back to that "bidders taking responsibility for their actions" thing.

    A lot of the problems here could be easily avoided, if buyers didn't assume they have the right to expect nothing bad to ever happen when they click on buttons after looking at the pretty pictures without reading and understanding what they're doing.

    Think *that'll* ever fly?
  • MsMorrisineMsMorrisine Posts: 35,938 ✭✭✭✭✭
    Well, if you don't think shippers price gouge, then it's end of discussion.

    I freely admit the need to know approximate shipping prices, however that's not always possible. Not every web site provides a shipping weight for every product. Even when a shipping weight is provided, it may not tell the whole picture. I sent a factory sealed LCD monitor to someone packed in another box. (I wanted it to arrive alive. It did.) How's the buyer supposed to know I'm double boxing the thing? PS. the buyer was satisfied with the way it was sent and the shipping cost. Why? I don't price gouge on shipping. I'm a responsible seller who is also a buyer who does try to avoid price gouging sellers but doesn't think all knowledge is readily at hand. If I get burned, I ding.

    If you have a problem with that, I can tell you you're not convincing me otherwise so far. What I can interpret so far is that anyone can charge any price for any thing and it is solely caveat emptor.

    Why not remove the DSR and feedback system. People should just "be careful" and "let the free market work." (removal of all laws will soon follow. It's a free country and "people should be careful.")











    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • MsMorrisineMsMorrisine Posts: 35,938 ✭✭✭✭✭
    speaking of free market, free covers the actions of buyers, too.

    why burden them with "unwritten laws?"

    That's so anti-free market.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>Well, if you don't think shippers price gouge, then it's end of discussion. >>

    I'm sure some do. I'm sure some don't, and buyers slam them for it anyway. I guess I don't understand the worry that somebody, somewhere is charging too much for shipping when the buyer is the one in the driver's seat. If you don't like the charges, you don't have to buy.

    << <i>I freely admit the need to know approximate shipping prices, however that's not always possible. Not every web site provides a shipping weight for every product. Even when a shipping weight is provided, it may not tell the whole picture. I sent a factory sealed LCD monitor to someone packed in another box. >>

    Clearly, there is more involved in shipping a monitor than shipping a coin. As this is a coin-related message board, my comments are related to the shipping of coins. Is it really too much to expect that the average person should be able to come up with a rough estimate of what it costs to mail a coin, in order to determine if what the seller is asking is reasonable to him?

    << <i>What I can interpret so far is that anyone can charge any price for any thing and it is solely caveat emptor. >>

    As long as the charges are specified upfront, I don't see why this should be a problem. It's my belief that people should not enter into an agreement if they don't like the terms they're supposedly agreeing to (and I'm not talking about outright fraud here- there's no place for that). Once again, if the price isn't acceptable, the prospective buyer can pass on the deal.

    << <i>Why not remove the DSR and feedback system. People should just "be careful" and "let the free market work." (removal of all laws will soon follow. It's a free country and "people should be careful.") >>

    I'm pretty sure I never suggested that, but if you think it would help... image
  • MsMorrisineMsMorrisine Posts: 35,938 ✭✭✭✭✭
    well, after being on here, I've seen some crappy buyers.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • DRUNNERDRUNNER Posts: 3,898 ✭✭✭✭✭
    Shipping is always a bit of a 'racket'.

    I just received a Doily from an eBay seller that charged $6.95 shipping. Noticed that the actual shipping (from Nebraska) was $1.75. I guess many might have left fewer than '5 stars', but I just went along with the flow and rated the guy 5 stars. It all seems just a bit like 4th grade and the playground to me anyway. I guess the envelope and PayPal label cost him another quarter or so, but who am I to quibble .. ???

    Drunner
    (On a Doily Quest)
  • halfcentmanhalfcentman Posts: 1,498 ✭✭✭
    Just last month, I started to offer free shipping on all of my auctions. Let's just say that me and my consignors have been more than making up for it.

    I have had more hits, watchers, and stronger bids. The added exposure to the auctions given the fact that you do not have to have your S&H subject to interpretation and/or have the buyer hold your DSR by the balls makes FS an easy choice.


  • << <i>Free shipping is still a cost for the seller...

    One of the star ratings on feed back score is shipping charges..

    If you have no shipping charges you will get a automatic full star...

    If you charge for shipping, the buyer can post a lower rating, this can affect an eBay sellers fee discount

    Shipping charges are not subject to eBay fees.

    They gave away the last roll of free shipping stamps at the PO today, so now the I have to buy stamps...(this is sarcasm)

    These now are a cost that derives from a sale sans (Without) shipping charges.... but are charged the 15% (on over all buyer cost)+ -since your shipping was "free"

    Does any one see a problem here? >>



    You're upset because there are no more free shipping stamps at the post office?

    I'll be more than happy to share some of mine with you. I'll use one of my free C.O.D labels to send them to ya.
  • BlindedByEgoBlindedByEgo Posts: 10,754 ✭✭✭✭✭
    Whether one offers "free" shipping on ones' eBay auctions or not, the cost of shipping is still deductible from the profit reported on the sale.

  • OKbustchaserOKbustchaser Posts: 5,546 ✭✭✭✭✭


    << <i>Darn, I missed out on the free shipping stamps at the PO!



    That's life, monsieur.


    If anyone's auction has a shipping fee, don't you think it should be allowed to rate it whether it is reasonable or not? One long standing complaint is "gouging for shipping." >>



    As long as the seller tells me ahead of time what it will be then there is no such thing as an unreasonable shipping fee. I have never understood the reasoning behind buyers crying about shipping costs on auction items. I don't care if you charge me 1 dollar or 100 dollars to ship it. My max bid is going to be based on the total cost to me, ie, if I would pay 500 dollars for an item and the seller offers "free shipping" then my max bid will be 500 dollars; if he charges 150 dollars shipping then my max bid would only be 350 dollars.

    The only one being gouged here is Ebay since they receive their final value fee based on a much lower realized price. Any complaint from them, however, should be between the company and the seller. The buyer's opinion is irrelevant.
    Just because I'm old doesn't mean I don't love to look at a pretty bust.
  • MsMorrisineMsMorrisine Posts: 35,938 ✭✭✭✭✭
    another example

    you see the charge and think "padded envelope"

    idiot sends it loose and folded in a sheet of paper stuffed in an a envelope with first class postage.


    Where do we ding for that?
    1. Item as described
    2. Communication
    3. Shipping Time
    4. Shipping and Handling Charges
    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • OKbustchaserOKbustchaser Posts: 5,546 ✭✭✭✭✭


    << <i>another example

    you see the charge and think "padded envelope"

    idiot sends it loose and folded in a sheet of paper stuffed in an a envelope with first class postage.


    Where do we ding for that?
    1. Item as described
    2. Communication
    3. Shipping Time
    4. Shipping and Handling Charges >>



    Did the lot get to you in the same condition it was in when you bought it? If so, then what difference does it make how he wrapped it?
    Just because I'm old doesn't mean I don't love to look at a pretty bust.
  • MsMorrisineMsMorrisine Posts: 35,938 ✭✭✭✭✭
    that was taken from someone else's eBay complaint thread.

    IIRC, the coin did make it, but that's no way to send a collectible coin.
    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions


  • << <i>

    << <i>Darn, I missed out on the free shipping stamps at the PO!



    That's life, monsieur.


    If anyone's auction has a shipping fee, don't you think it should be allowed to rate it whether it is reasonable or not? One long standing complaint is "gouging for shipping." >>



    As long as the seller tells me ahead of time what it will be then there is no such thing as an unreasonable shipping fee. I have never understood the reasoning behind buyers crying about shipping costs on auction items. I don't care if you charge me 1 dollar or 100 dollars to ship it. My max bid is going to be based on the total cost to me, ie, if I would pay 500 dollars for an item and the seller offers "free shipping" then my max bid will be 500 dollars; if he charges 150 dollars shipping then my max bid would only be 350 dollars.

    The only one being gouged here is Ebay since they receive their final value fee based on a much lower realized price. Any complaint from them, however, should be between the company and the seller. The buyer's opinion is irrelevant. >>



    Great point.. If shipping charges are up front how can a buyer complain? Giving a ding..

    If the idem was shipped poorly written feed back explains this.

    Negative or neutral feed back can be given with an explanation on any problem, which I pay more attention to..





    Think outside the box . Coin collector for 45 years


  • << <i>Ebay does business their way. Does any one see a problem here? >>



    No problem at all. Welcome to the free enterprise system!
  • stevekstevek Posts: 30,211 ✭✭✭✭✭


    << <i>Yes, you got it right. Ebay can't charge fees on shipping because of a law so they are trying to force the seller to include the shipping fees in the cost of the item and then they get fees (averaging over 10%) on what is charged for shipping. Most sellers don't see it and go along with it, padding ebay pockets to the tune of millions of $ per year. Many responders to this thread show they they are missing the point too. Almost all buyers don't understand they are being manipulated to send more money to ebay rather than the seller.

    I have repeatedly posted about this from the time they made the policy change and surprisingly, get little support for my posts.

    I think that legal challenges could be made to point out the scheme ebay has in place to charge fees on legitimate shipping costs by the seller but nobody seems to have brought any legal action. I'm sure ebays legal staff is large and well paid.

    I'm not as big an ebay seller as I once was but I still spend several hundred $ on shipping each month and generally I charge for shipping meaning that ebay is losing $20 to $50 per month in fees because I refuse to go along.

    On my current silver eagle project, because the competition is so fierce on ebay, I've been forced to go along with free shipping. I've shipped several hundred coins at about $1.75 each so ebay has made an extra $75 on fees by me rolling the shipping cost into the sale price.

    --jerry >>



    According to this CU thread link, ebay is now charging fees for shipping.

    http://forums.collectors.com/messageview.cfm?catid=11&threadid=809794

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