ebay scammer to block - UPDATE
derryb
Posts: 38,546 ✭✭✭✭✭
after receiving and signing for coins and leaving positive feedback buyer has reversed bank charges of $2,800. Buyer is ebay user collware and his shipping address is Sam Collware or Dazinis Kaneski, 765 Forest Ave, # 1, Staten Island, NY 10310-2401. Make note of the name and address because he will probably resurface with new ebay user ID.
Buyer ignoring my emails and phone calls, sure signs of a scam.
UPDATE:
My faith in paypal has been restored, Just got a call from their fraud supervisor: "We screwed up. We will eat the loss. Our apologies for the unfortunate events, hope to keep you as a good customer."
Buyer ignoring my emails and phone calls, sure signs of a scam.
UPDATE:
My faith in paypal has been restored, Just got a call from their fraud supervisor: "We screwed up. We will eat the loss. Our apologies for the unfortunate events, hope to keep you as a good customer."
Velocity, Not Valuation Defines A Bubble.
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Comments
What did ebay say?
link
Velocity, Not Valuation Defines A Bubble.
Did he go thru paypal or E-Bay?
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986
Velocity, Not Valuation Defines A Bubble.
I had a guy buy a roll of 2010 Eagles from me at the beginning of Sept and I just got a PayPal notification of a chargeback last night. His ebay ID has already been NARUd (savinghumanity).
My guy is: David Jaffee, X River Place, Apt XXXX, New York NY 10036.
He never sent any messages, never filed through ebay, and given that he was nuked I imagine I'm not the first person he did this to. A cursory Googling of the individual certainly points strongly in the directions of a) scammer or b) complete idiot.
Russ, NCNE
The process took about a week but I bet if you contact PayPal via phone with the delivery confirmation information, they may be able to settle the issue in your favor immediately.
<< <i>Are you sure the buyer initiated it, and it wasn't done by PayPal or his bank without his knowledge?
Russ, NCNE >>
email from paypal: "We were recently notified that a payment you received was reversed by the buyer's bank. As a result, we have reversed the following transaction:"
After hour and a half on the phone with paypal here's the skinny:
Made the sale, buyer paid for express mail. Payment immediately went under paypal review, not unusual for this dollar amount. Next moring details page still showed do not ship, under review. Called paypal and was told review complete, OK to ship. Pointed out to paypal that details page still said "do not ship, not eligible for seller protection." Was told detail page updates on a cycle and that it would update later. Told ok to ship. I told paypal I needed something in writing that it was OK to ship, how about send me an email. Received email from paypal that said "We've processed the payment, and the funds are now in your account. You can now ship out this item. Please remember to have an online tracking number and signature when shipping out."
Shipped express mail with on-line tracking and signature required. Buyer receives item, signs for it and leaves positive feedback.
Received email today from paypal that buyer's bank reversed charges which left my paypal account in the red for the amount. Called paypal, spoke to agent, then a specialist, then fraud dept and then fraud dept supervisor. Fraud dept. supervisor is going up the ladder with the problem, but it doesn't look good. He is supposed to call me back in the morning.
This is why I always immediately transfer paypal balance to my bank account. Since this problem arose, I have transferred bank account balance to another online account and tomorrow I will close this bank account.
Velocity, Not Valuation Defines A Bubble.
Russ, NCNE
<< <i>That could be the buyer, but also could be the buyer's bank without the buyer's knowledge. Usually the tell is the amount of time between the payment and the reversal notice. If it's pretty quick, it was initiated by the bank, not the buyer. It usually means the transfer bounced due to insufficient funds. If there was a lengthy period of time, it may be buyer initiated.
Russ, NCNE >>
All happened within a week. Paypal sounded like it was fraud and are probably looking to get the money from me. Sent message to buyer that his bank has reversed the charges. Politely asked him to contact me and that if I don't hear from him I'll be turning it over to postal fraud inspectors.
Lesson learned: Paypal details page is the law. If it says do not ship or not eligible for buyer protection then do not ship until it is updated, regardless of what paypal tells you on the telephone or in an email.
Velocity, Not Valuation Defines A Bubble.
I think you'll be okay in the end, since you followed the SPP by having online proof of delivery including signature. You're in for a hassle, though.
Russ, NCNE
<< <i>Usually the tell >>
Hey Russ, isn't that poker lingo?
Velocity, Not Valuation Defines A Bubble.
<< <i>Yep, never rely on the word of the CSR drones. Half of them don't have a clue, and the other half make stuff up as they go along.
I think you'll be okay in the end, since you followed the SPP by having online proof of delivery including signature. You're in for a hassle, though.
Russ, NCNE >>
Paypal is claiming the details page that shows "do not ship" overides the subsequent verbal and email from paypal that says ok to ship. Paypal verbal and paypal email said payment review completed and ok to ship and that details page would be slow to update (still says do not ship). Paypal screwed up, but they won't admit it. Still waiting to hear back from the fraud supervisor, probably won't.
Velocity, Not Valuation Defines A Bubble.
<< <i>I hope this works out for you Derryb. Sitting here talking to the better half she mentioned she would have done a Escrow for a item this expensive. Would doing that be a "sure" way to avoid this mess? >>
Escrow is a very large red flag for any experienced ebay buyer. Most of my sales involve $1000+. Ebay seller protection normally works well, but not if someone at paypal screws up as in my case. My only hope for successful resolution is my over 100k in paypal transactions this year. It's gonna be a judgement call on some paypal manager's part. Guess I'll find out how far they will go to try to take my money away from me. Paypal got scammed and they want to pass it on to me. My argument still under review with paypal, will post outcome when the call back (if they do).
Lesson for all:
-never leave your funds in your paypal account (I didn't).
-have at least two bank accounts at the bank you transfer paypal payments to (I do).
-rely only on the paypal details page for "OK to ship, eligible for seller protection" regardless of what paypal says on the telephone and in an email (I believed what they said on the phone and in the email I requested).
-ship only to a buyer that is verified and confirmed (however, that didn't seem to matter in this case).
Velocity, Not Valuation Defines A Bubble.
<< <i>That recently happened to me but for a much lesser amount. All I had to do was respond to the dispute with the delivery confirmation notation from the tracking number. Unfortunately, paypal puts the amount in escrow but that will release the money once you show it was indeed delivered.
The process took about a week but I bet if you contact PayPal via phone with the delivery confirmation information, they may be able to settle the issue in your favor immediately. >>
No dispute, just a hit on my paypal account balance and an email from paypal saying buyer's bank reversed the payment to me.
Velocity, Not Valuation Defines A Bubble.
<< <i>
<< <i>That recently happened to me but for a much lesser amount. All I had to do was respond to the dispute with the delivery confirmation notation from the tracking number. Unfortunately, paypal puts the amount in escrow but that will release the money once you show it was indeed delivered.
The process took about a week but I bet if you contact PayPal via phone with the delivery confirmation information, they may be able to settle the issue in your favor immediately. >>
No dispute, just a hit on my paypal account balance and an email from paypal saying buyer's bank reversed the payment to me. >>
I tried to warn everyone about this exact situation with paypal gift and payment owed transactions a few weeks ago. My thread fell on deaf ears. Just because the funds are "guaranteed" they can still be reversed. I hope all works out for you in the end. Sad this happens to good people.
Velocity, Not Valuation Defines A Bubble.
<< <i>Payment was not sent to me as a Gift or Payment Owed. Payment was cleared into my account and confirmed as such by paypal over the telephone and in an email. >>
I am aware of that. I was making it known that even GUARANTEED payments can be reversed... even if they were for ebay items. They "clear" my bank the first day, but can be returned up to the second. Seems as though what I did to that scammer is what a scammer did to you.
Velocity, Not Valuation Defines A Bubble.
<< <i>Understand. But when paypal tells you OK to ship and that buyer protection is in place what else can a seller do? >>
If that is truely what happened (I am not questioning your side of the story AT ALL) then there is nothing you can do. You did what THEY told you to do. That means paypal "should" bite it on this one. Based on what you say... legally, if it were a matter of taking your neighbor to small claims court... you would win. Gunning against paypal in the corporate world? You just hope they man up to their decisions and mistakes and pay you, since you did what you were told you could do.
That said, how will you see this impacting any current auctions? Ebay still requires you to take ebay, if someone wins a current auction, and the funds go into your account, but the amount is negative, won't they just take the new amounts?
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
<< <i>That totally suck and I can understand the actions taken on your side.
That said, how will you see this impacting any current auctions? Ebay still requires you to take ebay, if someone wins a current auction, and the funds go into your account, but the amount is negative, won't they just take the new amounts? >>
Already considered, evasive action taken.
Also, associated credit card cancelled, bank account emptied, will close tomorrow.
Will force paypal to court if necessary.
Velocity, Not Valuation Defines A Bubble.
<< <i>
<< <i>That totally suck and I can understand the actions taken on your side.
That said, how will you see this impacting any current auctions? Ebay still requires you to take ebay, if someone wins a current auction, and the funds go into your account, but the amount is negative, won't they just take the new amounts? >>
Already considered, evasive action taken.
Also, associated credit card cancelled, bank account emptied, will close tomorrow.
Will force paypal to court if necessary. >>
I like your style. Exactly what I would have done.
<< <i>are you going to give up on eBay selling as well? >>
Nope
Velocity, Not Valuation Defines A Bubble.
In that case, they'll go to town on me, regardless of where my money is in the bank
Check out my current listings: https://ebay.com/sch/khunt/m.html?_ipg=200&_sop=12&_rdc=1
<< <i>My faith in paypal has been restored, Just got a call from their fraud supervisor: "We screwed up. We will eat the loss. Our apologies for the unfortunate events, hope to keep you as a good customer." >>
Told ya.
Russ, NCNE
Why in your opinion is escrow a red flag? I made a $12k deal with a shades wearing 0 feedback seller once and wouldn't have even considered it without using escrow. It was $30 well spent in my opinion.
<< <i>
<< <i>My faith in paypal has been restored, Just got a call from their fraud supervisor: "We screwed up. We will eat the loss. Our apologies for the unfortunate events, hope to keep you as a good customer." >>
Told ya.
Russ, NCNE >>
Glad to see it come to a speedy finale.
<< <i>I mentioned in my posts that crappal is useless and crapbay is even worse. >>
But they are much cheaper than running a B&M and they give me a much wider customer base.
Velocity, Not Valuation Defines A Bubble.
<< <i>I mentioned in my posts that crappal is useless and crapbay is even worse. >>
I understand the experience you had was not unique, nor was it right, but even given that, there are a much higher number of good results to offset the few bad ones.....until those hit personally.
To trash on something to everyone, even when it does have positive uses, is just petty.
I don't use it much anymore, because I sell a lot less and don't buy much either, but I watch when people post the bad stuff, and try to learn, and I know a lot of the benefits of using ebay/paypal. Just gotta make the judgement call on one's own, imho
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
I hope my chargeback turns out the same for me! Still waiting a solution!!!
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986