Is this true about Paypal?

cone10 · October 13, 2010 3:54PM

I purchased a few coins on ebay and I received this message from the seller.

hello, USPS shows that your item has been delivered, i was wondering if everything got there in good shape and if so could you possibly leave me positive feedback, and ill be sure to do the same for you right.
sorry to bug you but paypal is being a total Wang about holding my funds until i receive positive feedback because i started selling in a new category.

I checked out the sellers feedback and he's been selling coins since early Sept. and all positive. Does Paypal withhold funds when you change categories and demand a positive feedback to release funds? I've never heard of this, I switch categories all the time and Paypal has never held my funds, what say you.

savoyspecial · October 13, 2010 3:56PM

it's true, Paypal is indeed a wang

and yes, in some cases they can hold a seller's funds until feedback (or some other indication that the sale is consumated) takes place

mumu · October 13, 2010 4:15PM

+1 on this being true. It happened to me when I first started selling.

mikeyg · October 13, 2010 4:31PM

hmmmmm

frnklnlvr · October 13, 2010 8:30PM

I see no reason for the seller to make this up so it's probably true.

BigRick · October 13, 2010 8:45PM

They delay the availability of funds in certain instances either until a positive feedback has been received OR - in the absence of a positive feedback - until some set amount of time has passed (forget what that is).

Oldgrump · October 13, 2010 9:22PM

Yes its true. They hold the funds for/up to 21 days or until feedback is left. Just another way for them to cover there rears

. However, it irritates me to no end when the seller expects you to leave feedback first before they give you feedback. If he is so "concerned" that the packaged has arrived then send him an email saying that it has and that you will leave feedback when he does

Just my take of things. I know those that have been burned on feedback as a seller will disagree. Steve

pf70collector · October 13, 2010 9:41PM

Holding all those funds for 21 days in an interest bearing account makes Paypal a lot of money depending on who they do this to.

BAJJERFAN · October 13, 2010 10:31PM

<< Yes its true. They hold the funds for/up to 21 days or until feedback is left. Just another way for them to cover there rears

. However, it irritates me to no end when the seller expects you to leave feedback first before they give you feedback. If he is so "concerned" that the packaged has arrived then send him an email saying that it has and that you will leave feedback when he does

Just my take of things. I know those that have been burned on feedback as a seller will disagree. Steve >>

Common sense dictates that a buyer leaves feedback after receiving and examining the item and intends to keep it and it is a DONE DEAL. Seller should then reciprocate in kind. There is little sense in leaving feedback for a buyer if they pay within 20 minutes by PP. Sad thing is that even a DONE DEAL can be UNDONE with a SNAD.

nutmeg · October 13, 2010 11:50PM

<< it irritates me to no end when the seller expects you to leave feedback first before they give you feedback. Steve >>

Me too. All the buyer has to do is pay for the item in a timely manner. That fulfills the buyer's obligation which deserves immediate positive feedback.
The cat and mouse game of who leaves feedback first is dumb. I will not buy again from a seller who plays this game. I once left negative feedback for a seller for this very reason. He *used* to have 100% but fooled around with the wrong buyer. It is just plain stubborn.

derryb · October 14, 2010 12:02AM

Paypal does this on accounts with less than 100 feedback as a seller. Release of funds occurs after 21 days if buyer has not provided positive feedback and has not filed a dispute. Funds will be released earlier upon positive feedback or proof of delivery. If seller posts tracking number on paypal details page and delivery has been made a phone call to paypal by the seller will get funds released provided tracking shows delivery. In most cases seller has to call and get funds released once positive feedback is made or proof of delivery is complete. Otherwise paypal will hold and continue to draw interest on the money until the 21 days expire. I have also learned that once a dispute times out in your favor you have to call and tell paypal to give you your refund, it does not always occur automatically.

What this policy of holding funds does is protect paypal. But more important it makes it safer for a buyer to shop with a new seller knowing that the funds are frozen until delivery. This also reduces the number of scams as scammers (usually newer accounts) soon find out they don't get the money until they deliver. I'm waiting on a dispute to time out on a coin that never shipped so I can get 1300.00 back. Money is just sitting in seller's paypal account and he refuses to refund it. Guess he's mad because he didn't get to take the money and run.

This policy is a good thing for buyers because it requires newer sellers to be on the up and up and to provide good service.

derryb · October 14, 2010 12:06AM

<< 

<< it irritates me to no end when the seller expects you to leave feedback first before they give you feedback. Steve >>

Me too. All the buyer has to do is pay for the item in a timely manner. That fulfills the buyer's obligation which deserves immediate positive feedback.
The cat and mouse game of who leaves feedback first is dumb. I will not buy again from a seller who plays this game. I once left negative feedback for a seller for this very reason. He *used* to have 100% but fooled around with the wrong buyer. It is just plain stubborn. >>

I try to always leave positivie feedback after receiving payment because it puts the buyer at ease knowing his payment has been acknowledged. However, I always check buyer's "feedback left for others" first. If he has a record of being difficult to please then I usually wait for him to tell me with his feedback that he was satisfied with my product and service. Seller can only leave positive feedback but is free to neg the buyer with the wording in the feedback. This makes it important for potential buyers to always read a seller's feedback.

19Lyds · October 14, 2010 12:12AM

<< 

<< it irritates me to no end when the seller expects you to leave feedback first before they give you feedback. Steve >>

Me too. All the buyer has to do is pay for the item in a timely manner. That fulfills the buyer's obligation which deserves immediate positive feedback.
The cat and mouse game of who leaves feedback first is dumb. I will not buy again from a seller who plays this game. I once left negative feedback for a seller for this very reason. He *used* to have 100% but fooled around with the wrong buyer. It is just plain stubborn. >>

What's your eBay handle as I'd like to block you. Basing your feedback on your "ideal" orther than the actual transaction is a silly thing to do.

derryb · October 14, 2010 12:15AM

<< 

<< 

<< it irritates me to no end when the seller expects you to leave feedback first before they give you feedback. Steve >>

Me too. All the buyer has to do is pay for the item in a timely manner. That fulfills the buyer's obligation which deserves immediate positive feedback.
The cat and mouse game of who leaves feedback first is dumb. I will not buy again from a seller who plays this game. I once left negative feedback for a seller for this very reason. He *used* to have 100% but fooled around with the wrong buyer. It is just plain stubborn. >>

What's your eBay handle as I'd like to block you. Basing your feedback on your "ideal" orther than the actual transaction is a silly thing to do. >>

DITTO

notwilight · October 14, 2010 12:16AM

Yes, it's true. I recently bought a clarinet from a seller who doesn't usually sell and had low feedback numbers and I accidentally left him hanging for a week until he politely asked me to leave feedback. I apologized and helped him out. --Jerry

cone10 · October 14, 2010 12:40AM

Wow, I did not know this about Paypal! I'm out on a fishing trip so I'll have to ask my son to check the coins for me so I can leave feedback.

Thanks for all the responses

mrearlygold · October 14, 2010 1:00AM

Wow

Amigo · October 14, 2010 1:00AM

What's your eBay handle as I'd like to block you. Basing your feedback on your "ideal" orther than the actual transaction is a silly thing to do.

+2

Someone track down his handle please. He'll go on my block list faster than I throw the TP in the toilet. We have enough problems with ebay and paypal without having to deal with pschyo buyers.

Russ · October 14, 2010 2:06AM

<< I once left negative feedback for a seller for this very reason. He *used* to have 100% but fooled around with the wrong buyer. >>

You negged a seller simply because they didn't leave feedback first? When you shop at Walmart do you demand a pat on the head when you buy your widget?

Russ, NCNE

RWB · October 14, 2010 2:09AM

It's the wag that tails the dog.... well, you get the drift.

MsMorrisine · October 14, 2010 2:44AM

PayPal does do this: hold funds until positive feedback is received.

It's primarily for new sellers.

A lot of people on here were selling pre-PayPal so we weren't affected. That's why it's not common to hear about it from people on here.

It's also wise not to go against their procedures and hold shipments until PayPal releases the money. They will close the account. I've had a seller who got hit with that in the years past. It was a good seller selling used CDs for like $5 a pop. He held the shipment, I felt sympathy, left positive when it finally arrived, but he still got his account closed. Closed Over $5 Used CDs ! Unbelievable! But he was going against the policy.....

johnny9434 · October 14, 2010 3:38AM

i dont know what seller is worried about. if all is well go for it. hmmmm sounds about right

Dog97 · October 14, 2010 4:46AM

+ 1 on it's true.
Since the seller asked nicely I'd try to accomadate him cause we all like to get our $$$ into our sweaty little hands as soon as possible but generally I leave feedback when I get around to it; may take hours or it may take weeks.

BlindedByEgo · October 14, 2010 4:48AM

If he did a good job, just do it. Nowdays, eBay sellers need all the help they can get

telephoto1 · October 14, 2010 5:23AM

<< 

<< it irritates me to no end when the seller expects you to leave feedback first before they give you feedback. Steve >>

Me too. All the buyer has to do is pay for the item in a timely manner. That fulfills the buyer's obligation which deserves immediate positive feedback.
The cat and mouse game of who leaves feedback first is dumb. I will not buy again from a seller who plays this game. I once left negative feedback for a seller for this very reason. He *used* to have 100% but fooled around with the wrong buyer. It is just plain stubborn. >>

It's because of "buyers" like this that as a seller, I won't leave fb until it's received, period. The act of simply paying for something doesn't earn feedback; it's only after the buyer receives the item, is satisfied and indicates same by leaving feedback. When we're running a lot of listings we just pick one day a week to catch up on fb received. You want some, leave some. Simple as that.

P.S. I too would like to know this person's ebay ID for immediate addition to the BBL.

LindeDad · October 14, 2010 6:17AM

I have found that sellers who wait to give feedback until the buyer leaves feedback might end up waiting a long time for feedback.

And yes I am in the camp of the buyer held up his end of the deal when they paid in a timely manner. And I try to leave feedback as soon as I mail the item and the tracking is in place.

And yes the hold is part of the newer buyer protection plan eBay has put in place. And the seller could now have his money if he would of added Delivery Confirmation to the item when he mailed it.

Edited to add that I do not not agree that Negive Feedback is deserved for this at any time. Save that for the crooks not those you have a different of opionin with.

Russ · October 14, 2010 6:31AM

<< And yes I am in the camp of the buyer held up his end of the deal when they paid in a timely manner. And I try to leave feedback as soon as I mail the item and the tracking is in place. >>

As do I. But any buyer who would neg a seller simply because they didn't get their green donut is a nit.

Russ, NCNE

dnelson326 · October 14, 2010 6:39AM

Yes,

Paypal can hold a seller's payment up to 30 days (or until the buyer posts feedback). This was a problem I encountered when I sold on Ebay.

telephoto1 · October 14, 2010 6:57AM

Frankly I'm at a point where I don't care if they leave us FB or not. I'm there to sell stuff, not feedback.

Edit to add: we've been doing it long enough across the categories we sell in that the Paypal holding-the-funds blackmail doesn't apply.

OPA · October 14, 2010 7:17AM

<< Frankly I'm at a point where I don't care if they leave us FB or not. I'm there to sell stuff, not feedback.

Edit to add: we've been doing it long enough across the categories we sell in that the Paypal holding-the-funds blackmail doesn't apply. >>

I guess you are not privy to any eBay rebate based on a DSR score? Your rebate depends on your DSR score, which is solely dependent on FB. A 20% kickback every month on fees is nothing to scoff about, as such, you should care if someone leaves FB.

telephoto1 · October 14, 2010 7:27AM

<< 

<< Frankly I'm at a point where I don't care if they leave us FB or not. I'm there to sell stuff, not feedback.

Edit to add: we've been doing it long enough across the categories we sell in that the Paypal holding-the-funds blackmail doesn't apply. >>

I guess you are not privy to any eBay rebate based on a DSR score? Your rebate depends on your DSR score, which is solely dependent on FB. A 20% kickback every month on fees is nothing to scoff about, as such, you should care if someone leaves FB. >>

I'm very aware of that and we get the discount on fees. I'm just tired of all the chicken-egg stuff on feedback. More people still leave it than don't and we're confident enough in our quality and service that those who do bother to leave stars (not all do by the way) will give us good marks. In short, I don't sweat fb anymore.

Mar327 · October 14, 2010 8:09AM

<< 

<< 

<< it irritates me to no end when the seller expects you to leave feedback first before they give you feedback. Steve >>

Me too. All the buyer has to do is pay for the item in a timely manner. That fulfills the buyer's obligation which deserves immediate positive feedback.
The cat and mouse game of who leaves feedback first is dumb. I will not buy again from a seller who plays this game. I once left negative feedback for a seller for this very reason. He *used* to have 100% but fooled around with the wrong buyer. It is just plain stubborn. >>

What's your eBay handle as I'd like to block you. Basing your feedback on your "ideal" orther than the actual transaction is a silly thing to do. >>

I'd like it too - that's just so wrong, "silly" doesn't quite describe it.

PawPaul · October 14, 2010 8:26AM

<< 

<< I once left negative feedback for a seller for this very reason. He *used* to have 100% but fooled around with the wrong buyer. >>

You negged a seller simply because they didn't leave feedback first? When you shop at Walmart do you demand a pat on the head when you buy your widget?

Russ, NCNE >>

.....edit

airplanenut · October 14, 2010 9:04AM

<< Seller can only leave positive feedback but is free to neg the buyer with the wording in the feedback. >>

And ebay will remove such a comment.

OPA · October 14, 2010 9:26AM

<< 

<< Seller can only leave positive feedback but is free to neg the buyer with the wording in the feedback. >>

And ebay will remove such a comment. >>

Not so...I've left many a comments as: "unimpressed by lack of communication or payment. blocked." As long as the comment does not contain abusive verbiage ebay will not remove a FB left for the d.b. buyer.

mrpotatoheadd · October 14, 2010 10:06AM

<< And yes I am in the camp of the buyer held up his end of the deal when they paid in a timely manner. >>

I had a buyer last year who paid promptly. And then, a couple of weeks later, filed a "not received" claim with PayPal. The buyer ignored all my attempts at contact and refused to cooperate in filing an insurance claim for the loss.

I submit that "paying in a timely manner" is not all that is to be expected of a buyer.

mrpotatoheadd · October 14, 2010 10:11AM

<< Not so...I've left many a comments as: "unimpressed by lack of communication or payment. blocked." As long as the comment does not contain abusive verbiage ebay will not remove a FB left for the d.b. buyer. >>

FYI... From here:

Not allowed

We don't allow Feedback comments that contain:

- Negative statements left for a buyer that conflict with the positive rating

If a member includes any information that isn't allowed, eBay will remove the Feedback if it is reported to us, and may take actions such as the ones listed above.

AMRC · October 14, 2010 10:17AM

<< 

<< it irritates me to no end when the seller expects you to leave feedback first before they give you feedback. Steve >>

Me too. All the buyer has to do is pay for the item in a timely manner. That fulfills the buyer's obligation which deserves immediate positive feedback.
The cat and mouse game of who leaves feedback first is dumb. I will not buy again from a seller who plays this game. I once left negative feedback for a seller for this very reason. He *used* to have 100% but fooled around with the wrong buyer. It is just plain stubborn. >>

Wow.... tap, tap. Is this thing on? Someone please out this person.

gdavis70 · October 14, 2010 10:49AM

I had them hold my funds to a seller until I confirmed I got the item once... it was a 5 figure deal and I was actually happy they did it. Ebay wasn't involved.

Basically they acted like an escrow agent for me.

telephoto1 · October 15, 2010 8:44AM

<< I had them hold my funds to a seller until I confirmed I got the item once... it was a 5 figure deal and I was actually happy they did it. Ebay wasn't involved.

Basically they acted like an escrow agent for me. >>

gdavis, I just wanted to say I perused your site...those are some nice Idaho Nationals. It's neat that you were able to find some postcards with images of some of the banks as well.

nankraut · October 15, 2010 10:27AM

<< 

<< I once left negative feedback for a seller for this very reason. He *used* to have 100% but fooled around with the wrong buyer. >>

You negged a seller simply because they didn't leave feedback first? When you shop at Walmart do you demand a pat on the head when you buy your widget?

Russ, NCNE >>

Good analogy, Russ!

Is this true about Paypal?

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