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Mark Feld deserves a thread of his own

After reading an eye popping thread about the poor service and problems dealing with the " King of Cameos", let me tell a good story about how it should be done.

Several years ago during the market peak, I purchased a sweetheart Capped Bust half for a type set from Mark Feld. As usual, it was better in hand than his website showed and was eye candy to behold.

As I was leaving the wannabee dealer side of this hobby, I decided to liquidate some of my collection as well. I emailed Mark about wanting him to have 1st shot at the coin. ( I always liked to rebuy my coins from my customers when they sold ).

Mark did not remember the coin and could not locate his archived pics of the coin. He hit Heritage and Ebay for comps and made a cash offer sight unseen, knowing that if he sold it, it would be cherry for grade. His offer was very strong indeed. I shipped him the coin the next day and in 3 days his check was in my bank account.

Now, folks, THAT IS CUSTOMER SERVICE !!!!

Thanks Mark

Edited to add: Post your Feldini coins or share a great story about a great dealer !!!
" YOU SUCK " Awarded 5/18/08

Comments

  • SonorandesertratSonorandesertrat Posts: 5,695 ✭✭✭✭✭
    I have never purchased anything from him or had him represent me regarding an item put up for auction, but I do admire his straight-up approach to dealing with collectors. His remarks here and across the street (partly in response to questions from me) have been quite candid, and one can only wish that more dealers would be as forthcoming.
    Member: EAC, NBS, C4, CWTS, ANA

    RMR: 'Wer, wenn ich schriee, hörte mich denn aus der Engel Ordnungen?'

    CJ: 'No one!' [Ain't no angels in the coin biz]
  • While I don't have photos of a coin I bought from Mark I also don't have an entertaining story. However I have both bought and sold with Mr. Feldini and have nothing but good words to say about the transactions.
  • LeeGLeeG Posts: 12,162
    All of my favorite coins have come from Mark. My first was in 2005:

    image
    68*


    and these throughout the years:


    image
    65 RB


    image
    64

    Don't own any of them anymore but enjoyed them while I did. image


    Mark's top shelf. image
  • He did a great job these coins for me:

    image

    image
    I ended up selling this coin to a board member a while back. Now I miss it

    image
    image

    This is one of my favorite coins. Crossed over from a icg to pcgs holder just to see if it would.
  • breakdownbreakdown Posts: 2,280 ✭✭✭✭✭
    Here's a nice Buffalo Mark sold me recently. Photo by Todd at BluCC.

    image

    "Look up, old boy, and see what you get." -William Bonney.

  • RYKRYK Posts: 35,800 ✭✭✭✭✭
    I have always been pleased with Mark's professionalism as a dealer (both buying and selling) and, more importantly, his friendship over the years.
  • zas107zas107 Posts: 831 ✭✭✭
    Jack,
    Can you PM me a link about the king of cameos? I'm fairly certain I had a poor experience with him way back when, but am not sure if its the same individual. Just wanting to satisfy my curiosity is all image
  • ArizonaJackArizonaJack Posts: 4,029 ✭✭✭
    Done
    " YOU SUCK " Awarded 5/18/08
  • CatbertCatbert Posts: 7,729 ✭✭✭✭✭
    In the two years I've communicated with Mark, I have found him to be prompt and courteous in his replies. He has also offered some advice that I have valued. I recently bought my first coin from him and the transaction was exemplary. IMO, he represents what coin dealers should aspire to be.
    Seated Half Society member #38
    "Got a flaming heart, can't get my fill"
  • ldhairldhair Posts: 7,354 ✭✭✭✭✭
    When you buy a coin from Mark, you know it's something really nice.
    There is no way to count the number of folks he has helped on the forums over the years.
    If you need an honest answer, this is the guy to ask.

    Larry

  • ecichlidecichlid Posts: 1,212 ✭✭✭
    Not to mention that he takes the time to answer questions here.
    There is no "AT" or "NT". We only have "market acceptable" or "not market acceptable.
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  • mdwoodsmdwoods Posts: 5,559 ✭✭✭
    Not only does Mark sell some great coins he gives great coin advice too. We are lucky to have him here on the boards.
    National Register Of Big Trees

    We'll use our hands and hearts and if we must we'll use our heads.
  • lcoopielcoopie Posts: 8,873 ✭✭✭✭✭
    If anyone reading this has not had any dealing with Mark,

    go immediately to his website

    join his mailing list

    get a coin

    what are you waiting for?
    LCoopie = Les
  • ArizonaJackArizonaJack Posts: 4,029 ✭✭✭
    Im not azz kissin here Mark, just giving thumbs up where they are deserved !!!!
    You are the real thing my friend !!!
    " YOU SUCK " Awarded 5/18/08
  • zeebobzeebob Posts: 2,825
    Does Mark have a website? He sound's like a great guy to purchase nice material from.
  • zas107zas107 Posts: 831 ✭✭✭


    << <i>Done >>



    Thanks Jack. I had a bad experience with a different seller of cameo coins it turns out. As far as Mark deserving his own thread, I absolutely agree. I've only ever heard outstanding things about him image.
  • airplanenutairplanenut Posts: 22,433 ✭✭✭✭✭
    Here's what I wrote about Mark in my 20,000th post calling out a few board members who have significantly influenced me:

    Mark Feld has been great to me since day one. I remember meeting him at the 2003 ANA show in Baltimore, back in his Pinnacle days. Myself a budding photographer who owned a digital camera for mere months, Mark pulled out a gorgeous, matched set of proof three cent nickels and told me to photograph to my heart's delight. Since then (and before, for that matter), he's been a great source of advice--both relating to coins and other things--in addition to great coins. His solicited and unsolicited feedback on my purchases has greatly helped to train my eye, and at shows he has always given me the opportunity to see his wares. Mark is the fairest of the fair and has a business ethic everyone should envy.
    JK Coin Photography - eBay Consignments | High Quality Photos | LOW Prices | 20% of Consignment Proceeds Go to Pancreatic Cancer Research
  • bestclser1bestclser1 Posts: 5,566 ✭✭✭
    Mark is VERY knowlegeable,and will deal with you fairly and honestly.Truly a class act.A true numismatist.JMHO.Lloydimage
    Great coins are not cheap,and cheap coins are not great!
  • johnny9434johnny9434 Posts: 29,452 ✭✭✭✭✭


    << <i>Mark is VERY knowlegeable,and will deal with you fairly and honestly.Truly a class act.A true numismatist.JMHO.Lloydimage >>



    I wish we had more like him in this sector image
  • RYKRYK Posts: 35,800 ✭✭✭✭✭


    << <i>Does Mark have a website? He sound's like a great guy to purchase nice material from. >>



    Yes, this is it.
  • rickoricko Posts: 98,724 ✭✭✭✭✭
    Mark is a first class individual with whom I have had many great communications. His knowledge and advice has always been clear, logical and helpful. Cheers, RickO
  • SoCalBigMarkSoCalBigMark Posts: 2,804 ✭✭✭✭✭
    Mark Feld saved my life.
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
    I would loved to have met Mark Feld at the Nashville Whitman show, but Mark did all his coin show business before the show even opened. Or at least that what I was told...second hand. I did finally get to meet board member WTCG aka Wei. Wei is a class act also and was a real pleasure to talk to.

    Oh well at least me and my GF got to hang with the Abraham Lincoln impersonator. I used the term coin show cubicles instead of calling them coin "booths" in front of Abe.imageimageimage
  • RYKRYK Posts: 35,800 ✭✭✭✭✭


    << <i>Mark Feld saved my life. >>



    If I had a third child, he would be named "Mark" or she would be named "Markie". image
  • JustacommemanJustacommeman Posts: 22,852 ✭✭✭✭✭
    Mark taught my children to swim and I once saw him wrestle an alligator......MJ





















    imageimage
    Walker Proof Digital Album
    Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
  • lcoopielcoopie Posts: 8,873 ✭✭✭✭✭
    Mark is teaching me the right way to collect coins
    LCoopie = Les
  • <<Mark Feld deserves a thread of his own>>

    Oh heck... let's give him an entire forum of his own image



    I have yet to have the chance to meet Mark... perhaps one of these days... it would be nice to find out exactly what is so all fired cool about this dude... image

    Just as I view TPG grades... I don't like 2nd hand info or base anything on other's opinions... and will make my own decisions, thank you very much... image



    Don't mind me... I'm just a clown image
    Re: Slabbed coins - There are some coins that LIVE within clear plastic and wear their labels with pride... while there are others that HIDE behind scratched plastic and are simply dragged along by a label. Then there are those coins that simply hang out, naked and free image
  • coinguy1coinguy1 Posts: 13,484 ✭✭✭
    A sincere and humbled thank you to Jack and others for your extremely nice comments.

    If I may, I offer a few disclaimers, and then a comment about buying back coins from clients..

    To my knowledge, I did not sell to or for "jamakin", the two coins he posted, and the images are way too good to have been mine. I have notified him via PM.

    I never saved "SoCalBigMark's" life, but I have stayed at a Holiday Inn Express on more than one occasion. You decide which is betterimage

    I did not attend the Whitman show (and finish my business before the show started) - I'm fast, but not THAT fast.


    Regarding a dealer making a two way market in the coins he or she handles......

    Unless there is an agreement that it will be done, I don't think a dealer has any obligation to make offers on or buy back coins he or she has sold. However, I believe that it should still be done, as a matter of good business and customer service.

    For example, if I buy a coin at $2600 and sell it at $3000 and the client wants to trade or sell it back to me at a future date..... Assuming the market hasn't changed, what's wrong with offering to buy it back for the same $2600 or thereabouts? Or taking it on consignment at a slightly higher price? if I believed in the coin at the time I sold it, shouldn't I still believe in it if/when my client offers it back to me?

    Generally speaking, I offer to buy back coins at approximately 85% of what I would try to sell them for at the time. Exceptions would be if the coin had been a consigned item of the type I don't typically handle or at a higher price than I would normally ask. And in those instances, I try to make the buyer aware of that at the time I sell it.

    I like it when my clients contact me and offer coins I have sold to them. I look at it as a good source of nice coins. Sure I feel badly if I can't offer them a profit or offer them a loss. But making what I think is a fair buy-back offer is sure a lot better than saying "no thanks", or whatever.

    Thanks again.
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