Help me understand how to deal with an Ebay case.

Comments

• coindeuce Posts: 13,496 ✭✭✭✭✭

  December 3, 2009 12:40PM

  eBay will refer you to Paypal unless there is another underlying issue, such as phony seller's registration info.

  "Everything is on its way to somewhere. Everything." - George Malley, Phenomenon
  http://www.american-legacy-coins.com

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• GAT Posts: 3,146 ✭

  December 3, 2009 1:36PM

  Just went through a case of non delivery last month. You file a no delivery dispute with Paypal to get your money back.

  USAF vet 1951-59

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• ldhair Posts: 7,354 ✭✭✭✭✭

  December 3, 2009 2:16PM

  Never knew you had a choice where to file a case. I went with Ebay and lost.
  In two days I'll find out why I lost.
  Thought it was a simple deal because I never received it.
  

  Larry
  
  

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• Classof67 Posts: 1,502 ✭✭✭

  December 3, 2009 2:20PM

  Did the seller have delivery confirmation saying it was delivered? (to someone, not necessarily you)

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• mrpotatoheadd Posts: 7,576 ✭✭✭

  December 3, 2009 2:32PM

  
  
  << <i>Lets say you spend a few bucks on a coin item and never receive it.
  If I understand things the case can be filed with Ebay or Paypal. >>
  
  What did the seller say when you contacted him about the shipment?

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• ldhair Posts: 7,354 ✭✭✭✭✭

  December 3, 2009 4:12PM

  No delivery confirmation or insurance was used and not worth the cost to do so.
  The seller told me it was my problem because it was mailed and I did not request conformation or insurance.
  I was a little shocked I lost this case. Wonder if I would have had better luck filing the case with Paypal.

  Larry
  
  

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• cone10 Posts: 1,021

  December 3, 2009 4:18PM

  File with Paypal you will have your money returned within 48 hours.

  A nickel ain't worth a dime anymore.
  Yogi Berra
  
  

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• timber100 Posts: 863 ✭

  December 3, 2009 5:11PM

  Delivery conformation and insurance protect the seller. The buyer does not need them. All you need is the item you bought delivered to you. As you did not receive it, file with paypal. I am surprised the ebay claim did not go directly to paypal. Good luck!

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• OPA Posts: 17,143 ✭✭✭✭✭

  December 3, 2009 10:09PM

  
  
  << <i>No delivery confirmation or insurance was used and not worth the cost to do so.
  The seller told me it was my problem because it was mailed and I did not request conformation or insurance.
  I was a little shocked I lost this case. Wonder if I would have had better luck filing the case with Paypal. >>
  
  
  
  Your dispute can only be filed with PayPal, if you paid using PayPal.

  "Bongo drive 1984 Lincoln that looks like old coin dug from ground."

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• AgBlox Posts: 744 ✭✭

  December 4, 2009 12:32AM

  Happened to me not long ago, I called eBay and they refunded my money while I was on the phone after calling the seller on the other line.

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• ldhair Posts: 7,354 ✭✭✭✭✭

  December 4, 2009 12:49AM

  
  
  << <i>
  
  << <i>No delivery confirmation or insurance was used and not worth the cost to do so.
  The seller told me it was my problem because it was mailed and I did not request conformation or insurance.
  I was a little shocked I lost this case. Wonder if I would have had better luck filing the case with Paypal. >>
  
  
  
  Your dispute can only be filed with PayPal, if you paid using PayPal. >>
  
  
  That must be why I lost the case. I'm really glad it was not a large purchase.
  

  Larry
  
  

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