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I think an ebay buyer tried to blackmail me

Well, I just had an incident where I sold an expensive (over $2,000) certified coin that I accurately described and the pictures were better than 80% of those on ebay... Yet, he emails me and tells me to refund a good chunk of the bid or he wants to return it... Have any of you ever dealt with someone like that? I mean, my return policy is there as a measure of good faith, but I feel like I'm being abused.

Comments

  • ebaytraderebaytrader Posts: 3,312 ✭✭✭
    Accept the return.

  • HyperionHyperion Posts: 7,440 ✭✭✭


    << <i>Accept the return. >>



    exactly.
  • Oh, I am, but it still feels like blackmail-- Maybe something that should be reported?
  • blu62vetteblu62vette Posts: 11,934 ✭✭✭✭✭


    << <i>

    << <i>Accept the return. >>



    exactly.[/q

    yep
    http://www.bluccphotos.com" target="new">BluCC Photos Shows for onsite imaging: Nov Baltimore, FUN, Long Beach http://www.facebook.com/bluccphotos" target="new">BluCC on Facebook
  • BarndogBarndog Posts: 20,509 ✭✭✭✭✭
    accept the return, block the buyer, out him here
  • Take the return and that's the end of it. Sounds like he got caught up in the heat of the moment while he was bidding. No matter what the coin looked like in-hand, he be acting as he is.
    My humble '63 mint registry set, not much, but it's mine!
  • PerryHallPerryHall Posts: 46,616 ✭✭✭✭✭


    << <i>Oh, I am, but it still feels like blackmail-- Maybe something that should be reported? >>



    Sounds like extortion rather than blackmail. What reason did he give for requesting money back? I get the feeling we aren't getting the whole story.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • Yeah, I did. The piece that I sold was no where near the cost of yours, but my buyer wanted $$ back too. I have a 7 day 100% guarantee on my pieces and told him to just send it back, NO partial refunds. Yeah, he hinted at poor feedback, but I stood my ground and he kept the piece; NO neg or even a neutral.... Good luck with your buyer.
    John G Bradley II


  • << <i>

    << <i>Oh, I am, but it still feels like blackmail-- Maybe something that should be reported? >>



    Sounds like extortion rather than blackmail. What reason did he give for requesting money back? I get the feeling we aren't getting the whole story. >>




    Yeah, that's the word I was looking for--It's still early. In all honesty , that really is all the story amounts to..what I've already told... It just sucks having that payment reversal hanging over your head. Long live the BST forum. How would you guys react to this
  • I've had similar happen to me. they wanted partial refund and threatened neg. I insisted
    full refund upon receit . They kept the coins and left positive.
  • drwstr123drwstr123 Posts: 7,045 ✭✭✭✭✭
    Geeze, none of my stuff sells for so much that I wouldn't accept a return.
  • ziggy29ziggy29 Posts: 18,668 ✭✭✭
    Welcome to the new world where buyers hold all the feedback power.
  • darktonedarktone Posts: 8,437 ✭✭✭
    I think it is sort of blackmail? but on the other hand I have had deals where something was not as I expected and I asked a seller for a discount myself. I guess you have to ask yourself if the buyer is really sincere or has a legitimate problem? image
  • YaHaYaHa Posts: 4,220
    Maybe this is a new trend. Could be some dealers or high end coin collectors pushing the envelope on trying to extort money buy trying to pressure the less experienced ebayer.

    This looks a perfect example of pressure and if they succeed they can or will flip the coin for a small but good profit. I have seen if for years in the Ball card hobby when that went sour and now as I read a lot of the members posts and with ebay issues such as this. Ebay opened up such a venue for this. Hold on to your weapons/experience and fight back.image
  • I sold a coin on Ebay a few months back. It was a Franklin DDO. It was a minor variety and PCGS wouldn't list it on the holder. 2 months after he bought it, he wrote to me and said he wanted me to refund him $80 in grading fees and the cost of the item which was around $100 because PCGS wouldn't list the coin. He said if I didn't send him the money he would leave me neg. fb. I told him even though it was past the 10 day return policy I would give him a full refund including shipping but I could not be responsible for grading fees. He wasn't happy with this and he opened a dispute with PP. We finally reached an agreement and I gave him a partial refund and let him keep the coin. As soon as I sent the refund he left me neg. fb anyway. I felt that in a way he was trying to extort money from me by threatening neg. fb. The only thing I could do was reply to the neg. comment and block him.

    There's always going to be people out there like that. There's really nothing you can do about it if your selling on Ebay.
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,475 ✭✭✭✭✭
    eBay is like a box of chocolates image
  • I'm finding honesty and integrity amongst many coin dealers are mostly not black and white, but different shades of gray.

    I don't worry about poor feedback. One idiot in a hundred doesn't sway me in any way.

    If there are repeated complaints about lost coins, poor descriptions, refund issues, return issues, then that would cast doubt.

    Keep rigid and fair standards and run the business like you would want to be treated and, IMHO you can't lose.

    I've returned four coins in the past month due to the coin not matching the picture or description.

    Returns and negative feedback are a part of doing business on Ebay.

    Without a return policy, how many bidders would you have lost? I doubt many would buy a $2000 coin without return privledges.

    Good luck and a post a link to your ebay store...






  • << <i>Oh, I am, but it still feels like blackmail-- Maybe something that should be reported? >>


    I agree with you but save yourself some "grief" as paypal will side with him/her 99.9% of the time. Reporting him will do no good since he paid and you have a return policy. So like the other members have said... accept the return and block him and let us know who it is so we can block him as well. Then report this transaction to Ebay to recover your final value fee and relist the item once again.image
  • PerryHallPerryHall Posts: 46,616 ✭✭✭✭✭


    << <i>I sold a coin on Ebay a few months back. It was a Franklin DDO. It was a minor variety and PCGS wouldn't list it on the holder. 2 months after he bought it, he wrote to me and said he wanted me to refund him $80 in grading fees and the cost of the item which was around $100 because PCGS wouldn't list the coin. He said if I didn't send him the money he would leave me neg. fb. I told him even though it was past the 10 day return policy I would give him a full refund including shipping but I could not be responsible for grading fees. He wasn't happy with this and he opened a dispute with PP. We finally reached an agreement and I gave him a partial refund and let him keep the coin. As soon as I sent the refund he left me neg. fb anyway. I felt that in a way he was trying to extort money from me by threatening neg. fb. The only thing I could do was reply to the neg. comment and block him.

    There's always going to be people out there like that. There's really nothing you can do about it if your selling on Ebay. >>



    There is something that you can do. Warn us forumites about these cretins so that we can block them from our auctions.




    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • ajiaajia Posts: 5,403 ✭✭✭
    ......We finally reached an agreement and I gave him a partial refund and let him keep the coin. As soon as I sent the refund he left me neg. fb anyway. I felt that in a way he was trying to extort money from me by threatening neg. fb. The only thing I could do was reply to the neg. comment and block him.
    What!?
    You agreed to a partial refund, or was that what PP determined?

    Thinking as a buyer, which I usually am, I might ask for a partial refund (although I never have) if the item was misrepresented and I paid a decent amount for shipping that would not be refunded and would have to pay a decent amount to return it.
    I hate it when an item is delivered & you think to yourself, this isn't what the auction described it as....
    Then you have to decide if it's worth the cost of shipping both ways to have NOTHING in return.....seller gets the item back, no harm-no foul for his misrepresentation.

    On the other hand, if the item was properly described, good picture, then more than likely it's buyers remorse.
    Take the item back, refund the purchase price, report the refund to eBay/PP, let the buyer pay shipping both ways for his mistake in bidding in the first place.

    JMO
    image
  • cheezhedcheezhed Posts: 5,949 ✭✭✭✭✭
    What is your return policy?

    Have you ever returned a coin?
    Many happy BST transactions
  • slincslinc Posts: 480 ✭✭
    I wouldn't worry so much about a little neg feedback if someone has a few negatives out of hundreds of transaction i just chalk that up to some people being jerks and it doesn't deter me at all about buying from that person.
  • 19Lyds19Lyds Posts: 26,492 ✭✭✭✭


    << <i>Oh, I am, but it still feels like blackmail-- Maybe something that should be reported? >>



    Accept the return then forward the email to Trust and Safety then block the buyer.
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
  • His Ebay username is ah63751. He's left a few negs. to some other sellers also.
  • SwampboySwampboy Posts: 13,089 ✭✭✭✭✭
    ah63751 blocked and I agree it is extortion.

    Some people are born grinders and just go after every #%&**# nickel they can get.

    "Inspiration exists, but it has to find you working" Pablo Picasso

  • OPAOPA Posts: 17,136 ✭✭✭✭✭
    Perhaps you should have indicated in your write-up that PCGS does not attribute that variety ... would have saved yourself a lot of grief.

    Link
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."


  • << <i>......We finally reached an agreement and I gave him a partial refund and let him keep the coin. As soon as I sent the refund he left me neg. fb anyway. I felt that in a way he was trying to extort money from me by threatening neg. fb. The only thing I could do was reply to the neg. comment and block him.
    What!?
    You agreed to a partial refund, or was that what PP determined?

    Thinking as a buyer, which I usually am, I might ask for a partial refund (although I never have) if the item was misrepresented and I paid a decent amount for shipping that would not be refunded and would have to pay a decent amount to return it.
    I hate it when an item is delivered & you think to yourself, this isn't what the auction described it as....
    Then you have to decide if it's worth the cost of shipping both ways to have NOTHING in return.....seller gets the item back, no harm-no foul for his misrepresentation.

    On the other hand, if the item was properly described, good picture, then more than likely it's buyers remorse.
    Take the item back, refund the purchase price, report the refund to eBay/PP, let the buyer pay shipping both ways for his mistake in bidding in the first place.

    JMO >>



    I agreed to the partial refund. The item was accurately described. Thinking back, I agreed to it because I didn't want neg. fb. I regret it now but I don't sell much stuff on Ebay and I had only started selling a few months back and I was naive. The only things I've sold are a few duplicates and I sold coins to put the money into another area of interest, but I consider myself to be a buyer.


  • << <i>Perhaps you should have indicated in your write-up that PCGS does not attribute that variety ... would have saved yourself a lot of grief.

    Link >>



    True, but only to a certain point. You can't include every single piece of information in the listing since that write-up can be virtually endless. You have to figure out what is necessary to explain about the coin and then leave it to the potential buyers to ask questions about things you did not include in your listing. Whether this particular minor DDO not being attributed by PCGS was necessary I do not know since I don't know that much about Franklins or the whole background on the seller's coin and seller's situation.
    A lie told often enough becomes the truth. ~Vladimir Lenin
  • I may out the person involved with me. I'm not planning on revealing any details until the coin is back in my hands though. I take the public flogging of an individual very seriously, I will want to see how things go with this . Maybe there was something I forgot to mention? Probably not, but we will see.
  • Well I did learn from it.
  • OPAOPA Posts: 17,136 ✭✭✭✭✭


    << <i>

    << <i>Perhaps you should have indicated in your write-up that PCGS does not attribute that variety ... would have saved yourself a lot of grief.

    Link >>



    True, but only to a certain point. You can't include every single piece of information in the listing since that write-up can be virtually endless. You have to figure out what is necessary to explain about the coin and then leave it to the potential buyers to ask questions about things you did not include in your listing. Whether this particular minor DDO not being attributed by PCGS was necessary I do not know since I don't know that much about Franklins or the whole background on the seller's coin and seller's situation. >>



    I agree to a point with your assessment, if the attribute is minor and does not demand a premium over same graded non attributed coins, but if there is a premium, I feel it should be mentioned.
    "Bongo drive 1984 Lincoln that looks like old coin dug from ground."
  • It is minor and I didn't think it would be a premium for this coin, I started the auction at $9.99. I agree that I should have mentioned that PCGS wouldn't list this variety but I really did not even think about it.

    I have a 1956 PCGS MS66fbl DDO die 2 listed right now. I need to add to the description that PCGS probably won't list this variety.
  • RaufusRaufus Posts: 6,819 ✭✭✭✭✭


    << <i>I sold a coin on Ebay a few months back. It was a Franklin DDO. It was a minor variety and PCGS wouldn't list it on the holder. 2 months after he bought it, he wrote to me and said he wanted me to refund him $80 in grading fees and the cost of the item which was around $100 because PCGS wouldn't list the coin. He said if I didn't send him the money he would leave me neg. fb. I told him even though it was past the 10 day return policy I would give him a full refund including shipping but I could not be responsible for grading fees. He wasn't happy with this and he opened a dispute with PP. We finally reached an agreement and I gave him a partial refund and let him keep the coin. As soon as I sent the refund he left me neg. fb anyway. I felt that in a way he was trying to extort money from me by threatening neg. fb. The only thing I could do was reply to the neg. comment and block him.

    What a jerk buyer! Just unreal.

    There's always going to be people out there like that. There's really nothing you can do about it if your selling on Ebay. >>

    Land of the Free because of the Brave!
  • RaufusRaufus Posts: 6,819 ✭✭✭✭✭


    << <i>His Ebay username is ah63751. He's left a few negs. to some other sellers also. >>



    Blocked! Thanks for outing the jerk. I agree that we should alert each other to these problem buyers!
    Land of the Free because of the Brave!
  • Bayard1908Bayard1908 Posts: 4,082 ✭✭✭✭
    As long as the buyer is not bluffing, I see absolutely nothing wrong with this. If I suspected the buyer was committed to keeping the coin and was just fishing for a discount, I'd tell him to return the coin.
  • drwstr123drwstr123 Posts: 7,045 ✭✭✭✭✭
    Duh...blocked.
  • derrybderryb Posts: 37,479 ✭✭✭✭✭
    He's not happy with it, you offered a return. I don't like his tactics, enough for me to block. I would like to see his detailed feedback, not that it would matter.

    There are many decent people on ebay. I deal with them everyday and they make the whole experience a pleasure. I don't want to spend a minute of my ebay time with people like your buyer. Hope you will out him/her once you get your coin back.

    The price of gold is set by faith, or lack of, in the currency it is priced in.



  • << <i>accept the return, block the buyer, out him here >>



    image
  • One thing I've noticed, is that since I moved up from trading mostly $100-$300 coins into the higher profile over $1,000 range, things have become downright weird in some respects. I have people left and right pecking at me, trying to get an unreasonable deal...telling me they're interested, only to get me on the phone (one from the NGC forum on my bust half set) and then write back with an insulting offer. After I get out of these few biggies and my Bust half set, I'm going back to a more relaxing day ..jeez, this is supposed to be fun
  • When I receive a coin that doesn't match the description or pictures I always inform the seller and leave it up to them what they would like to do. Sometimes they offer a partial refund (this has happened 2 times) and they refunded more than I expected so I left them positive feedback about how honest and courteous they are. If they tell me to return for refund I will do that as well and leave positive feedback. If they tell me "be happy you got a good deal" I leave neutral with info about not offering refund. I have never tried to extort anything. I mostly want to see how seller handles situation and how I feel about the outcome. I always try to put myself in the sellers place. As I would like to become a seller someday soon and need to get a feel for every situation. What happened to you is completely unjustified and that person should not be allowed to buy on Ebay.
  • "Perhaps you should have indicated in your write-up that PCGS does not attribute that variety ... would have saved yourself a lot of grief."

    image

    BUT

    for any REAL variety collector, a letter from Wiles is worth WAY MORE than whatever PCGS says (& is as good as gold!!!) - albeit in this case no one really cares about a master die DDO (sorta like the OLD '72 Lincoln DDO#5).
  • I'm not sure why anyone thinks it's necessary for him to make it known that PCGS doesn't do that...
  • Halfhunter06Halfhunter06 Posts: 1,332 ✭✭✭
    how long after the sale did he want to retuen it? ANA standards for delaers are 10 days.


  • << <i>

    << <i>how long after the sale did he want to retuen it? ANA standards for delaers are 10 days. >>

    >>



    It was about a month and a half. I offer a 10 day return for any reason but I still offered a full refund to him. I figured that he might have regretted bidding so high for a variety that really has little to no premium. I still asked him for proof that he sent the coin to PCGS and all he ever showed me was a submission form that he filled out. That only proved that he knows how to fill out a submission form. He never would send me an invoice. But even if he had, I would not be responsible for grading fees just because I sold him the coin.

    I once bought a 1949 50c raw and it was listed as Prooflike. The coin did look PL when I got it. I sent it in for grading and it came back polished. I returned the coin but I didn't ask or even think I was entitled to the grading fees I spent on the coin.

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