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I Know This eBay/PayPal Topic Has Been Discussed Before But There Is Almost NO Protection Against Ch
RBinTex
Posts: 4,328 ✭
new scheme effective in October:
LINK 1
LINK 2
If eBay thinks people will start regularly accepting 4 & possibly 5 figure PayPal payments that can exhibit a chargeback up to months later I'd like some of what they're smokin'
Protection for Sellers
THIS POLICY WILL BE EFFECTIVE FOR U.S. PAYPAL MEMBERS IN FALL 2008. PAYPAL WILL PROVIDE 30 DAYS PRIOR NOTICE TO THE EFFECTIVE DATE.
UNTIL THIS IS EFFECTIVE, PLEASE SEE SECTION 11 OF THE U.S. PAYPAL USER AGREEMENT.
PayPal Seller Protection
What is PayPal seller protection? Protection for Claims, Chargebacks, or Reversals based on the following reasons:
Unauthorized Payment, Item Not Received
Seller protection is available for transactions with buyers everywhere PayPal is accepted.
Seller protection does not provide protection for Significantly Not as Described (SNAD) Claims, Chargebacks, or Reversals or for items that you deliver in person.
How much protection is provided by PayPal seller protection?
PayPal will protect you for the full amount of the eligible Claim, Chargeback, or Reversal and waive the Chargeback Fee, if applicable. There is no annual limit on protection.
What happens when a buyer files a Claim, Chargeback, or Reversal?
PayPal will place a temporary hold on the funds in your account to cover the full amount of the Claim, Chargeback, or Reversal. If PayPal determines that the payment is covered by seller protection, we will release the hold and restore your access to the funds.
If the payment is not eligible for seller protection, PayPal will remove the funds from your account and return the payment to the buyer. In addition, you will be responsible for PayPal’s Chargeback Fee, if applicable.
Eligibility Requirements
What are the eligibility requirements for PayPal seller protection?
You must meet all of these requirements to be covered:
Ship the item to the shipping address on the “Transaction Details” page.
You may access the “Transactions Details” page by logging into your PayPal Account, selecting “History” and then selecting “Details” for the transaction.
Follow the shipping requirements described below.
Respond to PayPal’s requests for documentation and other information in a timely manner.
The transaction must be marked eligible or partially eligible for seller protection on the “Transaction Details” page.
If it is marked eligible, protection for both Unauthorized Payments and Item Not Received will apply. If it is marked partially eligible, protection for only Item Not Received will apply.
Items sold on eBay will be marked eligible even if the shipping address is marked unconfirmed. Generally, items sold on websites other than eBay will be marked eligible if the shipping address is marked confirmed and partially eligible if the shipping address is marked unconfirmed.
The item must be a physical, tangible good that can be shipped.
Your primary residence, as listed in your PayPal Account, must be in the United States.
What are the shipping requirements?
Shipping requirements Protection for Unauthorized Payment Protection for Item Not Received
Proof of Shipment
X
Proof of Delivery
X
Shipment within 7 calendar days of receipt of payment*
X
* If the payment is for pre-ordered or made-to-order goods, shipment is required within the timeframe specified in your item listing.
What is “Proof of Shipment”?
Online or physical documentation from a shipping company that includes all of the following:
A status of “shipped” (or equivalent) and the date of shipment.
The recipient’s address, showing at least the city/state or zip code (or international equivalent).
Official acceptance from the shipping company (for example, a postmark, a receipt, or online tracking information).
Or, if you have Proof of Delivery then you do not need Proof of Shipment.
What is “Proof of Delivery”?
Online documentation from a shipping company that includes all of the following:
A status of “delivered” (or equivalent) and the date of delivery.
The recipient’s address, showing at least the city/state or zip code (or international equivalent).
Signature Confirmation for transactions that total $250 USD or more (see Foreign Currency Equivalents below).
Which shipping services provide Proof of Shipment, Proof of Delivery, and/or Signature Confirmation?
You may use any shipping service that meets PayPal’s shipping requirements. The following services meet the requirements:
Shipping From Shipping
To Value Of Items Shipping Services
Anywhere Anywhere Any value Any international shipping service that provides door-to-door tracking that is viewable online, such as those offered by UPS, FedEx, or DHL
United States United States Less than $250 USD USPS: any service with Delivery Confirmation
United States United States $250 USD or more USPS: any service with Delivery Confirmation
United States Anywhere Less than $250 USD USPS: Priority Mail with the Customs Declaration form (tracking not available for all destinations)
United States Anywhere $250 USD or more USPS: Express Mail
What are examples of items/transactions that are not eligible for seller protection?
Claims, Chargebacks or Reversals for Significantly Not as Described
Items that you deliver in person
Intangible items, licenses for digital content, and services
Transactions made through PayPal Direct Payment or Virtual Terminal
Definitions
“Chargeback" means a challenge to a payment that a buyer files directly with his or her credit card company.
"Claim" means a challenge to a payment that a buyer files directly with PayPal.
“Item Not Received” means a challenge from a buyer claiming that the item purchased was not received.
"Reversal" means a challenge to a payment that a buyer files directly with his Bank, or is initiated by PayPal.
“Signature Confirmation" means documentation that can be viewed online at the shipping company’s website and indicates that the item was signed for on delivery.
“Unauthorized Payment” means a challenge from a buyer claiming that he or she did not make the payment, and that the person who made the payment was not authorized.
Foreign Currency Equivalents ($250 USD)
350 Australian Dollar (AUD) 55,000 Hungarian Forint (HUF) 800 Polish New Zloty (PLN)
325 Canadian Dollar (CAD) 1,000 Israeli Shekel (ILS) 150 Pound Sterling –
United Kingdom (GBP)
6,000 Czech Republic Koruna (CZK) 28,000 Japanese Yen (JPY) 400 Singaporean Dollar (SGD)
1,500 Danish Krone (DKK) 2,200 Mexican New Peso (MXN) 2,000 Swedish Krona (SEK)
200 Euro (EUR) 380 New Zealand Dollar (NZD) 330 Swiss Franc (CHF)
2,000 Hong Kong Dollar (HKD) 1,600 Norwegian Krone (NOK)
LINK 1
LINK 2
If eBay thinks people will start regularly accepting 4 & possibly 5 figure PayPal payments that can exhibit a chargeback up to months later I'd like some of what they're smokin'
Protection for Sellers
THIS POLICY WILL BE EFFECTIVE FOR U.S. PAYPAL MEMBERS IN FALL 2008. PAYPAL WILL PROVIDE 30 DAYS PRIOR NOTICE TO THE EFFECTIVE DATE.
UNTIL THIS IS EFFECTIVE, PLEASE SEE SECTION 11 OF THE U.S. PAYPAL USER AGREEMENT.
PayPal Seller Protection
What is PayPal seller protection? Protection for Claims, Chargebacks, or Reversals based on the following reasons:
Unauthorized Payment, Item Not Received
Seller protection is available for transactions with buyers everywhere PayPal is accepted.
Seller protection does not provide protection for Significantly Not as Described (SNAD) Claims, Chargebacks, or Reversals or for items that you deliver in person.
How much protection is provided by PayPal seller protection?
PayPal will protect you for the full amount of the eligible Claim, Chargeback, or Reversal and waive the Chargeback Fee, if applicable. There is no annual limit on protection.
What happens when a buyer files a Claim, Chargeback, or Reversal?
PayPal will place a temporary hold on the funds in your account to cover the full amount of the Claim, Chargeback, or Reversal. If PayPal determines that the payment is covered by seller protection, we will release the hold and restore your access to the funds.
If the payment is not eligible for seller protection, PayPal will remove the funds from your account and return the payment to the buyer. In addition, you will be responsible for PayPal’s Chargeback Fee, if applicable.
Eligibility Requirements
What are the eligibility requirements for PayPal seller protection?
You must meet all of these requirements to be covered:
Ship the item to the shipping address on the “Transaction Details” page.
You may access the “Transactions Details” page by logging into your PayPal Account, selecting “History” and then selecting “Details” for the transaction.
Follow the shipping requirements described below.
Respond to PayPal’s requests for documentation and other information in a timely manner.
The transaction must be marked eligible or partially eligible for seller protection on the “Transaction Details” page.
If it is marked eligible, protection for both Unauthorized Payments and Item Not Received will apply. If it is marked partially eligible, protection for only Item Not Received will apply.
Items sold on eBay will be marked eligible even if the shipping address is marked unconfirmed. Generally, items sold on websites other than eBay will be marked eligible if the shipping address is marked confirmed and partially eligible if the shipping address is marked unconfirmed.
The item must be a physical, tangible good that can be shipped.
Your primary residence, as listed in your PayPal Account, must be in the United States.
What are the shipping requirements?
Shipping requirements Protection for Unauthorized Payment Protection for Item Not Received
Proof of Shipment
X
Proof of Delivery
X
Shipment within 7 calendar days of receipt of payment*
X
* If the payment is for pre-ordered or made-to-order goods, shipment is required within the timeframe specified in your item listing.
What is “Proof of Shipment”?
Online or physical documentation from a shipping company that includes all of the following:
A status of “shipped” (or equivalent) and the date of shipment.
The recipient’s address, showing at least the city/state or zip code (or international equivalent).
Official acceptance from the shipping company (for example, a postmark, a receipt, or online tracking information).
Or, if you have Proof of Delivery then you do not need Proof of Shipment.
What is “Proof of Delivery”?
Online documentation from a shipping company that includes all of the following:
A status of “delivered” (or equivalent) and the date of delivery.
The recipient’s address, showing at least the city/state or zip code (or international equivalent).
Signature Confirmation for transactions that total $250 USD or more (see Foreign Currency Equivalents below).
Which shipping services provide Proof of Shipment, Proof of Delivery, and/or Signature Confirmation?
You may use any shipping service that meets PayPal’s shipping requirements. The following services meet the requirements:
Shipping From Shipping
To Value Of Items Shipping Services
Anywhere Anywhere Any value Any international shipping service that provides door-to-door tracking that is viewable online, such as those offered by UPS, FedEx, or DHL
United States United States Less than $250 USD USPS: any service with Delivery Confirmation
United States United States $250 USD or more USPS: any service with Delivery Confirmation
United States Anywhere Less than $250 USD USPS: Priority Mail with the Customs Declaration form (tracking not available for all destinations)
United States Anywhere $250 USD or more USPS: Express Mail
What are examples of items/transactions that are not eligible for seller protection?
Claims, Chargebacks or Reversals for Significantly Not as Described
Items that you deliver in person
Intangible items, licenses for digital content, and services
Transactions made through PayPal Direct Payment or Virtual Terminal
Definitions
“Chargeback" means a challenge to a payment that a buyer files directly with his or her credit card company.
"Claim" means a challenge to a payment that a buyer files directly with PayPal.
“Item Not Received” means a challenge from a buyer claiming that the item purchased was not received.
"Reversal" means a challenge to a payment that a buyer files directly with his Bank, or is initiated by PayPal.
“Signature Confirmation" means documentation that can be viewed online at the shipping company’s website and indicates that the item was signed for on delivery.
“Unauthorized Payment” means a challenge from a buyer claiming that he or she did not make the payment, and that the person who made the payment was not authorized.
Foreign Currency Equivalents ($250 USD)
350 Australian Dollar (AUD) 55,000 Hungarian Forint (HUF) 800 Polish New Zloty (PLN)
325 Canadian Dollar (CAD) 1,000 Israeli Shekel (ILS) 150 Pound Sterling –
United Kingdom (GBP)
6,000 Czech Republic Koruna (CZK) 28,000 Japanese Yen (JPY) 400 Singaporean Dollar (SGD)
1,500 Danish Krone (DKK) 2,200 Mexican New Peso (MXN) 2,000 Swedish Krona (SEK)
200 Euro (EUR) 380 New Zealand Dollar (NZD) 330 Swiss Franc (CHF)
2,000 Hong Kong Dollar (HKD) 1,600 Norwegian Krone (NOK)
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Comments
NGC registry V-Nickel proof #6!!!!
working on proof shield nickels # 8 with a bullet!!!!
RIP "BEAR"
Buyer pays with PayPal via credit card.
Item is send registered mail with signature/delivery confirmation.
Buyer claims the coin sent was not the coin he purchased and notifies his credit card company which reverses the charge.
PayPal takes the funds from you.
Terrific seller protection protection program they have.
Unless I miss something, wouldn't he or she ahve to return it?
Also, if sent via the US Postal service, you have some pretty serious legal violations as well if you're scamming. My guess is these guys don't stop with one scam.
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986
Edit to add, the part they apparently can do a charge back and not send the coin back chaps my hide.
Guess if you're a used car salesman, machine tool maker or tractor dealer, smut peddler, or a house flipper you're safe.
p.s. The longest time for me to ever get a chargebak from PayPal was 7, YES SEVEN, months after the transaction!!!
New collectors, please educate yourself before spending money on coins; there are people who believe that using numismatic knowledge to rip the naïve is what this hobby is all about.
Steve
"Contacted the sheriff's investigator, and he said that by accepting even $1.00 against a debt, it was now a civil matter and that he could do nothing further."
<< <i>You sell a coin on eBay for $1,000.
Buyer pays with PayPal via credit card.
Item is send registered mail with signature/delivery confirmation.
Buyer claims the coin sent was not the coin he purchased and notifies his credit card company which reverses the charge.
PayPal takes the funds from you.
Terrific seller protection protection program they have. >>
That reverse charge is only a temporary one. The seller ( PayPal in this case )has 30 days to dispute the charge back, by submitting proof that the item was delivered & signed for. You are covered under the Sellers protection program if you followed PayPal's guidelines. I recently had a charge-back, but it was subsequently reversed.. I don't know if PayPal took the hit or if it refused to accept the charge back from the credit card company after submitting proof that the item was delivered & signed for.