How do the dealers keep from getting jaded or otherwise not being enthusiastic?

Longacre · May 30, 2008 6:58AM

On an unrelated matter, I was at a lawyer's law office the other day, assisting my in-laws with a legal issue in an area that I do not practice. This other lawyer has been practicing law longer than I have been alive. During the course of the discussion, I felt as though the lawyer lacked all enthusiasm, compassion, and general bedside manners. It was not an adversarial situation that we were dealing with, so I don't that was the reason. But I just felt as though this lawyer had been practicing for so long that the issue was routine, and he essentially forgot that there are actually human beings involved and some pleasantries should have been exchanged.

Taking this in the coin context, I know that there are some rather aged coin dealers out there. I assume that some of them have been dealing coins for 20, 30, or even 40 years. How do these dealers avoid getting jaded by the markets or collectors in general? How do these dealers try to portray a sense of enthusiasm for what they do? Longacre is not the most bubbly person in the world, but I try my best to make the people around me feel comfortable and wanted, particularly in the business context. Any thoughts?

Greeniejr · May 30, 2008 7:06AM

Really really awful jokes. For example:
A customer walks into the store and asks what their coin is
A long time dealer goes, its a henway
The customer goes whats a henway....

On that note... Oh captain my captain

speety · May 30, 2008 7:07AM

Ummm take trips to Costa Rica?

ricko · May 30, 2008 7:09AM

Many do become jaded... and that results in poor customer service and dealer bashing. Cheers, RickO

mrearlygold · May 30, 2008 7:12AM

For me this is the greatest hobby in the world. It can be a great business too. Life has it's ups and downs of course, good people and not good people, nice people and not nice people. There's PLENTY of good coins, good people, good experiences to have and not become negative or jaded.

We're not...........lawyers afterall

CaptainRon · May 30, 2008 8:20AM

I've only delt with one individual that could kinda fit that description, but as I think on it, I believe that is just the way he is with everything.

That being said, most of the dealers I've ever delt with, I have met through the boards in one way or another. I believe if they are still posting on message boards to discuss coins, then they are still enthusiastic. I guess it could be possible though, that some could do it as chore to duty. Hmm something to think about.

Do you think some of the big names that do not post here have lost there enthusiasm.

I've never met nor spoke with any of the big names over at the ANR/Stacks team, do they all still seem to get excited by talking coins?

GFourDriver · May 30, 2008 8:40AM

I think it has more to do with personality type than just becoming jaded over the years. Once a frump always a frump.

halfhunter · May 30, 2008 8:55AM

I've never met nor spoke with any of the big names over at the ANR/Stacks team, do they all still seem to get excited by talking coins?

Kinda hard to imagine QDB not being enthusiastic about coins.

Regards, John

pennyannie · May 30, 2008 1:23PM

I think some sniff lighter fluid to stay sane. I was passing thru Little Rock AR a few weeks back. Stopped by a local store. There was a older woman (probably 80 plus years old) and her 45 year old son running the place dad had built. She was busy cleaning the mercury dimes with lighter fluid. She SEEMed happy. I was worried that the cigarette dangling from the corner of her dried lips was about to drop into the fumes. The oxygen line under her nosed was just the icing on the cake.

pennyannie · May 30, 2008 1:25PM

Longacre- Lawyers have bedside manner? At 350 an hour no need to add words to the sentences. Smiling cost money. LOL

How do the dealers keep from getting jaded or otherwise not being enthusiastic?

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