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Hiijacked again??? Four times in two months??? Why does this keep happening? Anyone else? Can I do a

So, coming home from Opening Day on Monday, I get a big @#$! burger in my email box. For the fourth time in two months, someone "hiijacked" another person's account and placed a well calculated ($455) bid on one of my more expensive cards. WTF??? Ebay tells me that they erase the listing and can't contact the next highest bidder. The first time it happened it was on my '60 Kaline which sold for $600+ and after re-listing it went for $380. When I called to complain I told the rep that I felt that they owed me the difference for the Kaline in a seller's credit (and whatever the difference would be on the Yaz) and he just gave me the run around. He didn't have a manager or supervisor to speak to, so I just hung up. This is beyond frustrating. Anyone have any other suggestions?

This is what they sent me:

Dear hustledouble (jeremyhaberman@comcast.net),

The results of the following listing(s) have been cancelled due to bidding activity that took place without the account owner's authorization:

160222148960 1960 TOPPS #148 CARL YASTRZEMSKI RC PSA 8 NM/MT+ SHARP

We have cancelled the listing(s) to maintain the integrity of the eBay site, your account, and the bidder?s account that was accessed. We are working to restore the bidding account to its rightful owner, and we are working with the account owner to prevent any additional unauthorized activity. Since the account owner did not initiate these bids, all fees resulting from the listings in question will be credited to your account within 7 days. If you do not see the credits posted to your account after 7 days, please feel free to contact us through ?Contact Us? in our Help section. Unfortunately, it is not possible for us to automatically relist these items for you. Instead, to relist these items you will need to start from the beginning of the listing process, either through the "Sell Your Item" process or through your third party listing service. We know that this is an inconvenience and we apologize for the negative impact it may cause you. We are working on tools to allow you to relist your items without starting from the beginning, but they are not available at this time. Do not respond to this email, as your reply will not be received. If there are issues that have not been addressed by this message, you can contact us by clicking the "Help" link located at the top of most eBay pages and selecting "Contact Us" from the menu on the left hand side of the page. We apologize for any inconvenience this may have caused. Regards, eBay Trust & Safety

This is the re-listed Yaz:

'60 PSA 8 Yaz Rookie
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Comments

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    WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Nope, but then again I don't sell the stuff you do.


    I fly under the radar.

    Steve
    Good for you.
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    This all happens because people who use their e-bay accounts while on holiday or in internet cafes are too stupid to erase all cookies and trace.
    How many times have I seen while on vacation people accessing their e-bay accounts while on vacation, I don't even want to begin to count.
    They then just get up and leave. More concerned in saving their precious "time" and saving a few pesos rather than shutting down the site properly and erasing all tracks. Then someone comes on and has a hey-day with the account.

    Remember also, that those internet cafes may have keyboard tracking on them as well.
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    storm888storm888 Posts: 11,701 ✭✭✭
    jhp

    You have GREAT cards!

    Here are a few suggestions:

    1. Remove any swear-words from your listings.

    2. NEVER express anger at EBAY or anybody else in a listing.

    3. Remove any drama from your listings. Buyers do NOT care about your problems.
    (Vent here, not in your listings.)

    4. For awhile, on select listings, try BINs and use the "Require Immediate Payment" feature.
    (Set the BIN at the highest price you think an auction-listing would bring.)

    5. On select "fraud sensitive" listings, make PayPal your SOLE payment option; block bidders
    w/o a PP account.

    ..........................
    ..........................

    My suspicion is that you do NOT have a problem with fraudulent buyers. You LIKELY have a
    problem with a scumbag competitor/enemy. The stretch of credulity required to assume that
    you are so often being hit by hijacked-accounts is not within ANY reasonable comfort zone.

    When a bidder reports "unauthorized account use," EBAY does NOT investigate such use
    PRIOR to cancelling any outstanding transactions; they simply kill the results. MANY EBAYers
    have dozens of disposable accounts that were established long ago. Making a false claim
    within such accounts bears no consequences to the claimant.

    Review your records in an attempt to identify your potential personal/business enemies.

    GL

    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
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    mbothnermbothner Posts: 767 ✭✭✭
    Any chance you had a dispute with another person on ebay in the last few months and they are being vindictive toward you?

    I guess ebay did not even give you the chance to do a second chance offer to the second bidder in the $600 auction. Maybe you would not have lost so much then. That is where I would fault ebay.

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    jimq112jimq112 Posts: 3,511 ✭✭✭


    << <i>Any chance you had a dispute with another person on ebay in the last few months and they are being vindictive toward you? >>




    That's what I'm thinking too. It just doesn't happen that often to everybody else.
    image
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    storm888storm888 Posts: 11,701 ✭✭✭
    Monitor the seller you had the S+H/packaging issue with.

    Monitor any seller/buyer you had ANY dispute with.

    Contemplate any problems you have had with anybody outside of EBAY.

    Ex-spouses - gfs - are notorious for messing with online sellers.

    There is little/no way that this can be random.



    Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
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    nam812nam812 Posts: 10,608 ✭✭✭✭✭
    I was ok with everything about this post until his usual spam at the bottom. We get it, you're selling cards to buy a restaurant or a cookie or something. Just make a sig line, and put a link to your auctions in it like most others do and then it will be in every post you make and not look like spam. You do this time and time again.
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    that auction description isnt doing you any favors. Ebay may very well cancel it. You do seem to have a surprising number of issues....hmmm.
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    TheVonTheVon Posts: 2,725
    I'm no marketing genius, but something tells me that most people looking to bid on a high dollar card are going to read your auction description and automatically think that you are not on the up-and-up. Buyers don't know and don't care that you are relisting this item or why. Just my .02 even though you didn't ask for it. image

    I'm sorry to hear about people jerking you around though. That sucks.
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    Its not necessarily the high bidder that had the hijacked account it coule be the person who placed a low first bid. If any bidder on a bid history is hijacked then Ebay will usually cancel the whol auction.
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    Boba, not sure what you're implying by my "issues". That's a very negative and not well thought out thing to say...almost slanderous. I have perfect seller's feedback. I get high praise for my shipping quickness, my packaging and accurate descriptions. As far as Nam's comments, get a life. Does it really affect you that much that you have to hate for such minor reasons? Keep it positive bro. It's baseball season.

    As far as the other comments, there may very well be a rival seller who is jealous or it could be the schmuck who complained about the $4 shipping rate. Everyone else has been really nice to deal with. The Arod cards were bid on with a Hiijacked account out of the UK with little craft item buys. The Kaline and this situation were US accounts. This is the guy who's account pimped me on the Yaz:
    sirtimekeeper69
    505 19 th ST
    ALTOONA, PA 16602 United States
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    Its not a matter of your issues. After reading the auction I am willing to bet Ebay pulls it before it ends. As a buyer if I see that I am thinking this seller has some real issues and will hit the back button.

    Let it go.. If it was the high bidder chances are you would never recieve a dime and would have to wait through the entire UPI process. 99% of the time second change offers are never taken so rarely worth the time to even send them.

    You got all your fees refunded so just move on.
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    Well, you're correct. I do need to move on. I just had to vent and see if anyone had a suggestion that I didn't already know.
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    DrJDrJ Posts: 2,213
    Why is this board becoming the Ebay complaint department. Talk to a customer rep, we can't do a thing about anyone's situation on the bay.
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    << <i>Why is this board becoming the Ebay complaint department. Talk to a customer rep, we can't do a thing about anyone's situation on the bay. >>



    Because its human nature to be negative. Remember there are millions of transactions that take place everyday on Ebay, people only talk about the bad ones.
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    I have nothing against you what so ever, I never have anything against anybody, so i'm just giving my opinion here. From the sounds of things you must have pissed somebody off big time, because I really can't see this happening once, let alone two times or more.

    If you did piss somebody off, who was it? Think, think hard and try to figure it out. Like I said, nothing against you, I don't know you, i'm just giving my $0.50 image

    Giovanni
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    Stone193Stone193 Posts: 24,723 ✭✭✭✭✭
    Mr funk

    I'm sorry to hear about your problem and personally I welcome people venting their frustration - but to be honest - I also have a little bit of interest in why you felt it necessary to link the new auction - sure looks like good ole spam to me also.

    So - I'm with Dr J - the ebay vents may be approaching critical mass IMO.

    But, I do wish you the best on the sale of the card, it's a beauty!
    mike
    Mike
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    nam812nam812 Posts: 10,608 ✭✭✭✭✭


    << <i>........we can't do a thing about anyone's situation on the bay >>



    He knows that, he just wanted a chance to spam the Yaz auction.
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    << <i>

    << <i>........we can't do a thing about anyone's situation on the bay >>



    He knows that, he just wanted a chance to spam the Yaz auction. >>



    One thing i've always wondered is why would it matter if somebody shows their auctions? Wouldn't it be helpful for the people who want that card? Maybe they haven't searched for that card in a while and need it, and just don't know its up???

    Why is it such a crime to show off your auctions? Whats the big deal anyway? Don't people always talk off topic here? Myself included and most people here have done it before and thats fine, but why is it a crime to show auctions? I just don't get it.

    Don't people already do that? Even long time members are always showing off their auctions, you included. I have seen you pimp your auctions before, so why are you jumping on him? I actualy came across your auction pimp post about a week or two ago.

    I personaly don't care who shows their auctions, I think thats fine, and I also think it could give some people a heads up that a card is up that they might be interestead about. Another board member might be interestead and you might want to sell to make money to buy more cards, so whats the problem?

    Anyway, lets all try to stay classy and just move on with things image

    Giovanni
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    stownstown Posts: 11,321 ✭✭✭


    << <i>

    << <i>Why is this board becoming the Ebay complaint department. Talk to a customer rep, we can't do a thing about anyone's situation on the bay. >>



    Because its human nature to be negative. Remember there are millions of transactions that take place everyday on Ebay, people only talk about the bad ones. >>



    image
    So basically my kid won't be able to go to college, but at least I'll have a set where the three most expensive cards are of a player I despise ~ CDsNuts
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    nam812nam812 Posts: 10,608 ✭✭✭✭✭


    << <i>I have seen you pimp your auctions before, so why are you jumping on him? I actualy came across your auction pimp post about a week or two ago........ >>



    Now i have to add liar to the long list of things that are wrong with you. When I am "pimping my auctions" as you so intellectually put it, I put a link to them in my signature line so they show up in every post I make, or I start a thread in the Buy, Sell, and Trade forum where it belongs. I have never spammed this forum, and when I say this forum I mean the Sports Cards & Memorabilia forum.

    There is a "right place" for everything and everyone, but I guess if that were actually true, you'd never make another post here at Collector's Universe.
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    Does it really offend anyone so much that I provided a link to the auction (that I was describing) instead of putting an auction link in my signature line? Does it? Really? An inch difference in a post makes me a scoundrel and worthy of speculation and negative chatter? Come on. There was no malicious intent. Were any of you complainers tricked into checking out the auction that I was describing? All that I'm guilty of is being lazy and not figuring how to imbed a link into my signature line. I've been busy...sorry. I'll try to figure it out so that the haters on the board can focus in on other people and useless conspiracy theories.

    All I wanted to know from the people on the board who may have more knowledge than I do in this situation (not the people who don't) was if there was anything I could do to prevent this situation from happening again. Those of you who responded positively, thank you. To the jerk who reported the listing to ebay...get a life.
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    There are three or 4 posts that told you it would probaly get pulled. Why did you not just fix it?
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    I already had many bids. After having the auction end funky once, I figured that it wouldn't look savory if I pulled it and relisted it once again. There wasn't a whole lot I could do at that point. I didn't think that one of my bretheren would rat me out though. Not cool.
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    nam812nam812 Posts: 10,608 ✭✭✭✭✭


    << <i>I didn't think that one of my bretheren would rat me out though. Not cool. >>



    You want to consider the members here brethren, but you show a lack respect to their policy of not spamming the Sports Cards & Memorabilia forum with your auctions. I've seen it politely asked of you many times before I mentioned it in this thread, yet you still do it as if to say you don't care what your brethren have asked of you. Why should any of the brethren then care if it was one of them that reported you? Good luck with your greasy spoon.
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    Ah Fredo. That is not kosher. We're all here to have fun and seek information. You act like I blinded the forum with a giant bilboard with a neon arrow. Next time I will figure out how to imbed a link...like yours.
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    I would say it was not reported by anyone here. It could have been one of your bidders. There are members on Ebay who do nothing but type in keywords looking for reasons to get a listing pulled. You were probaly done a favor by it being pulled. Many auctions that are written out like that are magnets for game players and non-payers so you might have ended up with a bid that never was paid for.
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    nam812nam812 Posts: 10,608 ✭✭✭✭✭


    << <i>Next time I will figure out how to imbed a link...like yours. >>



    That's good. As for who reported your auction, look elsewhere.
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    Why should I look elsewhere when the biggest ebay-savvy haters have already shown their teeth on this thread?
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    nam812nam812 Posts: 10,608 ✭✭✭✭✭
    Look anywhere you want then. When you called me Fredo I just meant look elsewhere other than at me. Capice?
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    If someone has time to piss and moan about a simple link (as opposed to an embedded link 1" below), they probably have enough venom and know how to sink a listing. If one of the board members did it, that is not cool. Just leave me alone and go watch some baseball!!!
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    nam812nam812 Posts: 10,608 ✭✭✭✭✭
    I saw that you were asked very politely by others many times not to do it, but you didn't care. Maybe when it came to your auctions, they didn't care either.
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    So you are assuming Nam did it. Again it more than likely was not anyone from these boards or at least not an active member. For every poster there are probaly at least 5 lurkers on these boards. There are people on Ebay who do nothing but look for auctions to report.

    BUT... You were told by several posters here that it would probaly be pulled if you did not change it. You failed to do that and put your entire Ebay account(s) at risk.. Now you look like a scammer to those who were bidding on the item at the time.

    FWIW most posters here will admit to reporting an auction when they do.
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    I'm not saying that Nam did it, but it seems likely that someone who has knowledge of ebay fine print, a lot of extra time and uneccessary spite fits the bill...and there happen to be a few guys on this thread that match that description. Maybe it was somone else? It's over now.

    As I stated previously when you mentioned it (not sure if you read it), the re-list already had many bidders. The only way to alter the auction at that point would be to cancel it once again...which did not seem prudent. I took the advice. I agreed. But there wasn't much I could do at that point.
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    CDsNutsCDsNuts Posts: 10,092
    jhp- I don't have a horse in this race and really don't want to get involved, but my overall impression of the threads you start is that you're underlying intent is usually to get people to look at your auctions or buy something from you regardless of whatever topic you've made up as a guise to sell your wares. That's just how I feel when I read your posts.

    You also seem to chime in on a lot of threads with cards related to the topic that you have for sale, like if the thread is "What is a 1955 xyz worth?" you will jump in with "I have one for sale if anybody's interested." That tells me that your number one goal in being here is to sell your cards to board members, and that is what the BST forum is for. I have no doubt that your cards, service and packing are top-notch, but you're using this forum primarily to sell your cards which is why people are taking such offense to your existence here.

    Lee
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    << <i>That tells me that your number one goal in being here is to sell your cards to board members, and that is what the BST forum is for. I have no doubt that your cards, service and packing are top-notch, but you're using this forum primarily to sell your cards which is why people are taking such offense to your existence here. >>



    image
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    CD, I respectfully disagree. I come seeking knowledge from board members. I think that my topics are poignant. I am only guilty of being too lazy to embed my auction link in my handle...like Clemaz or anyone else. Should everyone not be able to have a link to their ebay stores or listings? Seems like a lot of poeple do. I will figure that out before my next topic. I guess I've been posting a link only to serve as a quasi nameplate...not to sell items. If the people on the board think otherwise, I just don't have enough time to change people's minds.
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    CDsNutsCDsNuts Posts: 10,092
    Just doing a quick search, the following posts came up in other people's threads:



    << <i>I have a killer OPC PSA 9 Schmidt rookie. If interested, PM me. >>




    << <i>I have the PSA 6 of which you speak. >>




    << <i>I have a beauty PSA 9 '75 Mini Aaron if anyone is interested. >>




    << <i>I have a really nice PSA 7 if anyone is looking. >>




    << <i>I have a really nice PSA 6 1934 Goudey Gehringer that I just listed on Ebay if you're interested. >>



    This leads me to believe you're trolling (in the fishing sense) the boards for buyers.


    And these are threads you started asking some type of pointless question or comment about a card or cards you coincidentally have on ebay:

    Thread 1
    Thread 2
    Thread 3
    Thread 4
    Thread 5

    It doesn't seem to me like you're concerned at all with getting information or contributing to the forums. If you really had a question about cards you own, wouldn't you ask them before you started listing them on ebay?
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    You have a lot of time on your hands, my friend. It's true. I'm a frequent board poster. I chime in when people are looking for specific cards. I don't think my topics are any more or less "pointless" than any others. That's a rude thing to say. I'm not trolling for buyers. I understand there is a BST section. That's where I pitch my cards. Clemaz has a link to his cards and shoes for sale in the very same post where he agrees with you. How does that make sense? I enjoy this board and the knowledge I can gain from it. I only posed this specific questiosn because I was looking for someone with answers. It's a troubling situation for me. Period. However, all I got was speculators and negativity.
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    stownstown Posts: 11,321 ✭✭✭


    << <i>I guess I've been posting a link only to serve as a quasi nameplate...not to sell items. If the people on the board think otherwise, I just don't have enough time to change people's minds. >>



    Doing a quick search, 4 of your last 5 threads were spamming your auctions here.

    1

    2

    3

    4

    There's A LOT more but you get the point.
    So basically my kid won't be able to go to college, but at least I'll have a set where the three most expensive cards are of a player I despise ~ CDsNuts
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    Again, I do appologize for being lazy and not putting my auction link in a name tag...like Clemaz and his shoes for sale. That, as stated previously a few times, I will work on.
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    stownstown Posts: 11,321 ✭✭✭


    << <i>Again, I do appologize for being lazy and not putting my auction link in a name tag...like Clemaz and his shoes for sale. That, as stated previously a few times, I will work on. >>



    You are missing the point.

    1) Stop creating threads on this board promoting your auctions.
    2) Stop replying to other threads with your only comment being about your auction.

    It's not like this rarely happens. As shown above, you have an established history of doing this.

    Do you understand now or are you just going to make another sarcastic remark about Clemaz's auctions?
    So basically my kid won't be able to go to college, but at least I'll have a set where the three most expensive cards are of a player I despise ~ CDsNuts
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    CDsNutsCDsNuts Posts: 10,092
    That's not what I'm saying. What I'm saying is that you are continually creating threads in order to sell your cards. I could care less if you post an auction link to something or whether the link is in your sig line or not. What does bother me is that you are cluttering up the boards with pointless threads about cards you just so happen to have for sale at that exact moment, and you're contributions to threads others create is usually "I have one for sale". You are the only one that repeatedly does this. You have a lot of high grade cards for sale- we get it.
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    julen23julen23 Posts: 4,558 ✭✭
    do i need to call guru to have "Intervention Time" boys?

    image

    J
    image
    RIP GURU
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    I do have a link for my auctions. This is the first time and last time I will ever mention it. Yes I have it on here as a form of advertising for my auctions, however all of my posts are about what ever subject I am responding too. I never draw attention to what I am selling if someone clicks on it great if they don't, that is fine as well. I don't go on other peoples threads promoting my auctions. If you would promote your auctions on the buy sell forum, I don't thing people on here would care. You have great cards I think people would love to hear your insight and not just your promotions.
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    This was not a thread to promote anything. I was seeking information. My link (besides the location in the post) was no different than yours. I never said "hey check out my cards for sale" or anything like that. That's why I took offense to your chiming in. I will try to PM people from here on in who are seeking specific cards in their posts so as not to ruffle any more feathers.
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    MeteoriteGuyMeteoriteGuy Posts: 7,140 ✭✭


    << <i>This was not a thread to promote anything. I was seeking information. My link (besides the location in the post) was no different than yours. I never said "hey check out my cards for sale" or anything like that. That's why I took offense to your chiming in. I will try to PM people from here on in who are seeking specific cards in their posts so as not to ruffle any more feathers. >>




    To copy and paste stown...

    "You are missing the point.

    1) Stop creating threads on this board promoting your auctions.
    2) Stop replying to other threads with your only comment being about your auction.

    It's not like this rarely happens. As shown above, you have an established history of doing this."


    Clemaz auction link is in his signature. If you would like to put one in your signature nobody will care. Click on the profile link above and you can edit many things, including your sig. The more you repeat Clemaz, the more ignorant it is making you look.

    However, if 90% of all your replies are I have that for sale, or check out this item I have for sale......then I think that would fit anyone definition of spam. To try to tell everyone it is not, repeatedly, does not make me want to buy anything.





    Collecting PSA graded Steve Young, Marcus Allen, Bret Saberhagen and 1980s Topps Cards.
    Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.
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    Thank you for reciting what everyone else said.
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    MeteoriteGuyMeteoriteGuy Posts: 7,140 ✭✭


    << <i>Thank you for reciting what everyone else did. >>



    Thank you for not repeating yourself for the 10th time.
    Collecting PSA graded Steve Young, Marcus Allen, Bret Saberhagen and 1980s Topps Cards.
    Raw: Tony Gonzalez (low #'d cards, and especially 1/1's) and Steve Young.
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    Stone193Stone193 Posts: 24,723 ✭✭✭✭✭
    Mr funk

    I don't particularly mind the link with a thread.

    But, since perception is reality - the general consensus is that you have an ulterior motive for your participation.

    The evidence provided is pretty compelling.

    And - also - if you can learn to link, you can learn to link in the sig line - to be frank, this isn't about you being lazy IMO.

    There's a major difference between a spam here and there and having it as the sole purpose for being here; that's the perception - and I'm affraid there's nothing you can say to change that short of proving it by participating here without a hint of spam for a long while.

    I don't know you and mean no disrespect - these are my observations.

    Good luck on the sale.
    mike
    Mike
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