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Ebay policy question
PokerGenius
Posts: 119
isnt it a violation of Ebay rules to mandate shipping insurance for paypal customers only?
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"A car is a tool that takes you from one place to another. Everything beyond that is a payment for other people's perception of you."
-Paul
<< <i>so he's basically trying to recoup paypal fees. >>
Or he is showing his disdain for PayPal.
<< <i>I think I didnt make my question clear. .....selller only requires insurance for Paypal payments....$2.10 for a $12 coin.......so he's basically trying to recoup paypal fees. >>
Don't know if it's against eBay's policy...Probably not...Why would you even consider buying from this seller?
PayPal still gets there bite, and PayPal is owned by eBay.
Russ, NCNE
<< <i>
<< <i>I think I didnt make my question clear. .....selller only requires insurance for Paypal payments....$2.10 for a $12 coin.......so he's basically trying to recoup paypal fees. >>
Don't know if it's against eBay's policy...Probably not...Why would you even consider buying from this seller? >>
I didnt notice the "insurance required for paypal customers" in the description. in the area below the description where the details are, it says insurance optional.
Basically he requires insurance for one method of payment (paypal), but not for others (check money order, etc.). I'd be willing to bet my bottom dollar that it is a violation of ebay policy, but wondered if ebay sellers here might know.
<< <i>selller only requires insurance for Paypal payments....$2.10 for a $12 coin.......so he's basically trying to recoup paypal fees. >>
No, what he's doing is protecting himself against scammers who file bogus chargebacks.
Russ, NCNE
<< <i>Basically he requires insurance for one method of payment (paypal), but not for others (check money order, etc.). >>
Probably because he knows that it doesn't matter to PayPal if the buyer agrees to accept the risk of loss- in the event the item goes missing, the seller is held financially accountable. Accepting checks and money orders do not expose a seller to this risk.
<< <i>How is he protecting himself? By discouraging Paypal? >>
Could be. It's hard to do a chargeback on a money order.
<< <i>
<< <i>selller only requires insurance for Paypal payments....$2.10 for a $12 coin.......so he's basically trying to recoup paypal fees. >>
No, what he's doing is protecting himself against scammers who file bogus chargebacks.
Russ, NCNE >>
How is he protecting himself? By discouraging Paypal?
From PayPal Policy:
4.7 No Surcharges. You agree that you will not impose a surcharge or any other fee for accepting PayPal as a payment method. You may charge a handling fee in connection with the sale of goods or services, as long as the handling fee does not operate as a surcharge and is not higher than the handling fee you charge for non-PayPal transactions.
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Sounds like this seller found a loophole!!!!
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986
When your transaction is ineligible for Seller Protection Policy coverage, we recommend that you take some simple, practical steps to help protect yourself against claims and chargebacks.
For example:
Maintain tracking information for your package and ship using a reputable carrier.
Purchase postal insurance.
Communicate with your buyer to confirm their purchase, validate their shipping address, and let them know when their package has shipped.
For more detailed information about the Seller Protection Policy, please review the User Agreement.
But only to the amount of insurance cost for the item.
David J Weygant Rare Coins website: www.djwcoin.com
<< <i>I see many sellers offering not only free shipping and insurance but also a 1-3% discount in the sales price if paid by check. If it's against ebay policy, they're not enforcing it. Dave W >>
Well if eBay enforces it and pisses off their sellers they will end up losing all of the pie instead of half of it. Its gonna cost the seller either way, but personally I'd rather pass any savings on to the buyer instead of giving it to PP. Treat your buyers right and they'll return for more, on eBay or off of it.
I wonder how many use eBay mostly as a way of generating off-line contacts.
Write the seller and question the insurance cost. With a $12 item, I won't make fuss if you asked me to drop the insurance. If something did happen to the item, I'd just refund you the $12. Anyone who wants to sell on eBay as a business, understands that part of their business plan has to account for items that are lost or damaged. Just because I insure an item, it does not mean I'll recoup anything if the item is lost or damaged, so I allocate $200 in my budget for such losses. I don't know the seller you're dealing with, but if it were me, it isn't worth the hassle to argue with you over $2.10 and I'd drop the charge. Hopefully this seller will feel the same way.
<< <i>
<< <i>I see many sellers offering not only free shipping and insurance but also a 1-3% discount in the sales price if paid by check. If it's against ebay policy, they're not enforcing it. Dave W >>
Well if eBay enforces it and pisses off their sellers they will end up losing all of the pie instead of half of it. Its gonna cost the seller either way, but personally I'd rather pass any savings on to the buyer instead of giving it to PP. Treat your buyers right and they'll return for more, on eBay or off of it.
I wonder how many use eBay mostly as a way of generating off-line contacts. >>
It's not necessarily planned that way, it's just a natural consequence of doing business. When a buyer buys from my ebay store or fixed price listing, I send an invoice with the coin.
The invoice lists my phone number and website.
It's not unusual to get phone calls about coins listed on my website and a great many sales are generated this way. Dave W
David J Weygant Rare Coins website: www.djwcoin.com
<< <i>They can charge for it. But $2.10 on an item that would cost $1.30 to insure at USPS is gouging. >>
Minimum USPS insurance is $1.65, which jumps to $2.05 at $50.01.
Russ, NCNE
<< <i>isnt it a violation of Ebay rules to mandate shipping insurance for paypal customers only? >>
I mandate insurance period!
Sounds like you want to buy the item, and if by chance it is lost you will whine and whine and reverse charges even though
you were stupid enough not to protect yourself with insurance.
If I am wrong let me know!
<< <i>Did anyone actually ask that seller about his policy and get response that made sense? >>
Of course not that would make to much sense!
They used to not accept paypal. Now they accept paypal but require "insurance" if you pay with paypal. One of the negative feedbacks they got was that the seller didn't actually insure the item.
My previous bad experience with this seller was that in my purchase I was charged something like $6 for shipping, they spent a total of $.63 shipping, used absolutely minimal packaging material, and I left positive feedback with a comment that the transaction was good but shipping charge was high. Seller retaliated with a negative feedback and made up a comment about not receiving my money.
The seller's motive is clearly to pay for Paypal fees with mandatory insurance.