How long do I wait for a non-paying buyer before re-listing the coin? UPDATED I have been paid all

RVDavis · March 7, 2007 6:32AM

I have a number of buyers from Saturday/Sunday who have not paid; have not emailed or responded. I emailed Monday and today. How long does protocol suggest I wait before cancelling the transaction?

Russ · March 7, 2007 6:33AM

The auctions just ended this weekend? You're kidding, right?

Russ, NCNE

pendragon1998 · March 7, 2007 6:35AM

I state clearly in my auctions that the winner has 5 business days to pay. I feel that's a reasonable period of time. I'd send them at least 2 invoices / several emails after 3-4 days if there's no contact from them before relisting and claiming a non-paying bidder.

ONETHREE · March 7, 2007 6:35AM

I think officailly if you listed it as payment due immedietly on ebay you are allowed to continue listing the coin if payment is not made. Not a good business model IMHO. I could be wrong however.

OPA · March 7, 2007 6:36AM

Ebay requires you to wait 7 days from the close of auction before you can report an unpaid item. There are execptions. And an additional 7 days before they refund your FVF. Good luck

RVDavis · March 7, 2007 6:36AM

<< The auctions just ended this weekend? You're kidding, right?

Russ, NCNE >>

No Russ, it is a valid question and I appreciate any guidance. I have never sold on Ebay and do not know how this is done.

Rick

RVDavis · March 7, 2007 6:37AM

Thanks everyone for the information. Since the items have gone up by 500% this afternoon I can just hope they never pay. I will wait the seven days.

ziggy29 · March 7, 2007 6:39AM

If you give them 3 days to pay and they mail a personal check, it's a week before you see anything.

Good eBay protocol would have been for the buyer to advise you they were paying by personal check in this case, but they're not required to do so.

Relax until at least next week.

WinPitcher · March 7, 2007 6:39AM

What went up 500% this afternoon?

Steve

GRANDAM · March 7, 2007 6:41AM

<< Since the items have gone up by 500% this afternoon >>

Dang,,,,,, what are you selling?

GrandAm

RVDavis · March 7, 2007 6:44AM

<< 

<< Since the items have gone up by 500% this afternoon >>

Dang,,,,,, what are you selling?

GrandAm

>>

I am selling GW smooth edge dollars. Rather I was selling, I shut down yesterday and this morning because I am out of the coins I found.

Russ · March 7, 2007 6:46AM

<< I'd send them at least 2 invoices / several emails after 3-4 days >>

If you did that to me, it would be the last bid you ever got.

What is with you people? Not everybody lives on the internet. Not everybody pays five seconds after auction end. If you make these kinds of silly time demands, you'll do nothing but lose customers.

Russ, NCNE

RonLJr · March 7, 2007 7:03AM

<< 

<< Since the items have gone up by 500% this afternoon >>

Dang,,,,,, what are you selling?

GrandAm

>>

GW DOLLARS!!!

ILikeMercs · March 7, 2007 7:33AM

I only ask to let me know if paying by check or MO..........then I'll still give em a week before I email them. They know they bid and I don't "need" the money.

RVDavis · March 7, 2007 7:35AM

<< I only ask to let me know if paying by check or MO..........then I'll still give em a week before I email them. They know they bid and I don't "need" the money. >>

Thanks for the advice. In my initial invoice I say please drop me an email if paying by method other than Paypal. All of those I initially asked about had not responded to the invoice at all.

ksteelheader · March 7, 2007 7:36AM

<< 

<< I'd send them at least 2 invoices / several emails after 3-4 days >>

If you did that to me, it would be the last bid you ever got.

What is with you people? Not everybody lives on the internet. Not everybody pays five seconds after auction end. If you make these kinds of silly time demands, you'll do nothing but lose customers.

Russ, NCNE >>

Exactlt.

I put no time constraints in my auctions and wait for the payment.

WinPitcher · March 7, 2007 7:37AM

So smooth edge dollars went from 50.00 to 250.00?

Is that right?

Steve

RVDavis · March 7, 2007 7:39AM

<< So smooth edge dollars went from 50.00 to 250.00?

Is that right?

Steve >>

Highest is $438 I think. Seems to be steady at $ 225 +/- $25

WinPitcher · March 7, 2007 7:40AM

That is cuz they were waiting to see how that coin went. It is volitile so I bet some were waiting to see how it moved.

JMO

Steve

mrpotatoheadd · March 7, 2007 7:41AM

<< In my initial invoice I say please drop me an email if paying by method other than Paypal. All of those I initially asked about had not responded to the invoice at all. >>

Some people will just mail their payment and never contact you by email at all. Even if you ask them to.

WinPitcher · March 7, 2007 7:41AM

Ahhhhh the reason may be the MINT issued a statement about them today and the news services have been running with it.

Steve

ILikeMercs · March 7, 2007 7:44AM

<< 

<< In my initial invoice I say please drop me an email if paying by method other than Paypal. All of those I initially asked about had not responded to the invoice at all. >>

Some people will just mail their payment and never contact you by email at all. Even if you ask them to. >>

yes, most just send it even if you ask to let you know. Oh well.

mozeppa · March 7, 2007 8:01AM

i just got 2 checks from sales 2 1/2 weeks ago!........maybe i should get mad, or sumpthin.

Fairlaneman · March 7, 2007 8:07AM

<< 

<< I'd send them at least 2 invoices / several emails after 3-4 days >>

If you did that to me, it would be the last bid you ever got.

What is with you people? Not everybody lives on the internet. Not everybody pays five seconds after auction end. If you make these kinds of silly time demands, you'll do nothing but lose customers.

Russ, NCNE >>

Totally AGREE !

My policy.....After 28 days I get upset. Untill then, no sweat.

Ken

oxy8890 · March 7, 2007 8:11AM

<< I have a number of buyers from Saturday/Sunday who have not paid; have not emailed or responded. I emailed Monday and today. How long does protocol suggest I wait before cancelling the transaction? >>

Take it easy there Tex it's only Wednesday!

All kidding aside, most people do pay right away (Paypal).

Many who send payments in the mail often do not use the "check out" feature unless you invoice them a couple times and depending on where they are mailing their payment from, it may take 3-4 business days. Most probably did not send out payment until Monday or even Tuesday. Especially if your auctions ended later on Saturday or anytime on Sunday. So you may start seeing some payments sometime between Thursday and Saturday.

Here what I would recommend: Send them an invoice with a hard but reasonable deadline. For example, send them another invoice and let them know that you expect at least a response by Sunday (as to what they are doing). This way you will at least know their intentions. If they still do not respond, report them as a non-paying bidder. Sometimes once this happens they will pay. If not EBAY will email them on your behalf if they do not respond after one week they will refund your money and you may relist the item.

oxy8890 · March 7, 2007 8:44AM

<< 

<< 

<< I'd send them at least 2 invoices / several emails after 3-4 days >>

If you did that to me, it would be the last bid you ever got.

What is with you people? Not everybody lives on the internet. Not everybody pays five seconds after auction end. If you make these kinds of silly time demands, you'll do nothing but lose customers.

Russ, NCNE >>

Totally AGREE !

My policy.....After 28 days I get upset. Untill then, no sweat.

Ken >>

These are some good points. But you have to remember there are different perceptions of what is acceptable and "it takes all kinds". I do think that 28 days would be considered way too long (for some of those that live on the internet). I actually had someone request a refund and reported me as not sending an item when I sent the item and sent him the tracking number! It had been sitting at his post office for a week. I called EBAY and they contacted him and suggested he go get his package. Ebay is actually reasonable if you have the correct paper trail. Just remember once you list something on EBAY, you're now working with people whose perceptions of acceptable, unacceptable as well as overall ethics may be completely different than yours. The true dirtbags always offer the best sob stories and it's often more difficult to spot a liar over email!

With that said, I allow 12-14 days for a buyer to give me some sort of response after the 12th day a request he respond within 48 hours. I DO NOT THREATEN I simply request that he let me know what his/her intentions are by a certain day. If I still hear nothing then I escalate with ebay. I have had 1 escalation and that was after no buyer response for 2 weeks.

RVDavis · March 7, 2007 9:09AM

<< 

<< 

<< 

<< I'd send them at least 2 invoices / several emails after 3-4 days >>

If you did that to me, it would be the last bid you ever got.

What is with you people? Not everybody lives on the internet. Not everybody pays five seconds after auction end. If you make these kinds of silly time demands, you'll do nothing but lose customers.

Russ, NCNE >>

Totally AGREE !

My policy.....After 28 days I get upset. Untill then, no sweat.

Ken >>

Thanks for the wonderful guidance. Since most of these folks got plain edge GW dollars for $50 or so, they have mostly paid me in the last three hours since the coins are selling for $400 each on Ebay now. They may not 'live on the Internet' as Russ correctly points out but they seem to have heard about the spike in prices.

These are some good points. But you have to remember there are different perceptions of what is acceptable and "it takes all kinds". I do think that 28 days would be considered way too long (for some of those that live on the internet). I actually had someone request a refund and reported me as not sending an item when I sent the item and sent him the tracking number! It had been sitting at his post office for a week. I called EBAY and they contacted him and suggested he go get his package. Ebay is actually reasonable if you have the correct paper trail. Just remember once you list something on EBAY, you're now working with people whose perceptions of acceptable, unacceptable as well as overall ethics may be completely different than yours. The true dirtbags always offer the best sob stories and it's often more difficult to spot a liar over email!

With that said, I allow 12-14 days for a buyer to give me some sort of response after the 12th day a request he respond within 48 hours. I DO NOT THREATEN I simply request that he let me know what his/her intentions are by a certain day. If I still hear nothing then I escalate with ebay. I have had 1 escalation and that was after no buyer response for 2 weeks. >>

Russ · March 7, 2007 9:19AM

<< With that said, I allow 12-14 days for a buyer to give me some sort of response after the 12th day a request he respond within 48 hours. I DO NOT THREATEN I simply request that he let me know what his/her intentions are by a certain day. If I still hear nothing then I escalate with ebay. >>

This is an experienced eBayer.

Russ, NCNE

DieClash · March 7, 2007 9:43AM

<< 

<< With that said, I allow 12-14 days for a buyer to give me some sort of response after the 12th day a request he respond within 48 hours. I DO NOT THREATEN I simply request that he let me know what his/her intentions are by a certain day. If I still hear nothing then I escalate with ebay. >>

This is an experienced eBayer.

Russ, NCNE >>

I'm an ebay buyer. Usually pay same day or next day. I think this is a very reasonable suggestion and I would expect 99% of ebay buyers would agree. Of course there are always exceptions.

Remember it is a two-way street when dealing on ebay or with anyone else for that matter. As a buyer I don't start to worry until about 14 days has passed. Although I'm not a high-volume buyer on ebay, we all experience the same risks whether we buy or sell at whatever level.

Fairlaneman · March 7, 2007 9:46AM

<< My policy.....After 28 days I get upset. Untill then, no sweat. >>

Looks like I'm really way to soft ?

Waited 4 months once......

Ken

Connecticoin · March 7, 2007 11:48AM

<< I state clearly in my auctions that the winner has 5 business days to pay. I feel that's a reasonable period of time. I'd send them at least 2 invoices / several emails after 3-4 days if there's no contact from them before relisting and claiming a non-paying bidder. >>

If you give them 5 business days, why do you bug them at least twice before the 5 days are up?

How long do I wait for a non-paying buyer before re-listing the coin? UPDATED I have been paid all

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