FedEx delivery of SF commems? Be concerned! Be very concerned.
So my Unc half eagle was shipped by the mint on 10/19
FedEx delivery number shows no activity on that tracking number!!!!!!
The delivery disappeared between the mint shippment center and the FedEx delivery person.
The person at the mint said, "you never know" when I asked when or if I can expect delivery.
The person at FedEx said they don't even recognize the shipper (THE US MINT!!!!) I stated it is the US MINT and they still said
I have no idea who that is!
I think someone is swiping packages from the mint to <anyone>
FedEx delivery number shows no activity on that tracking number!!!!!!
The delivery disappeared between the mint shippment center and the FedEx delivery person.
The person at the mint said, "you never know" when I asked when or if I can expect delivery.
The person at FedEx said they don't even recognize the shipper (THE US MINT!!!!) I stated it is the US MINT and they still said
I have no idea who that is!
I think someone is swiping packages from the mint to <anyone>
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<< <i>Yes, the fulfillment center in Memphis, Tennesee. >>
So if I live in Northern California less than 100 miles away from the SF Mint and I order coins they go from SF to TN and back to me right next to SF?
<< <i>...maybe they can outsource to the other big name in shipping merge them together and just call um Fed UP >>
But anyhow, mine did finally get delivered yesterday via USPS...no signature required!!!
The Mint had told me to wait until the end of the week...if I still had not received it, call back and they could attempt to put a trace on it.
Imagine how many of these coins might be stolen in transit....in fact, an unscrupulous person might claim never to have received it and demand a "replacement"...but that would be wrong...very wrong!
I don't know if all of the orders go through Memphis. I live in NY, and mine did.
BTW, if you Fedex something from one location in NYC to another location in NYC, Fedex must ship it to NJ first!! Something to do with one of those stupid legalities. Makes no sense, but what gov't agency does?
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The tracking numbers were just plain wrong. They were erroneously sent out via USPS...and this is being officially blamed on a new employee in the "Distribution Center."
BTW...99.9% of all FedEx packages go through Memphis...even if you're only trying to ship it across the street...crazy no? All FedEx packages are flown to Memphis (it's their mega hub), sorted and then redistributed...EVERY NIGHT! In fact, FedEx has the largest private air force in the world to accomplish this feat every day! That's why when Memphis has bad weather, you're FedEx packages are usually disrupted regardless of where they originate!
The name is LEE!
I think FedEx automatically has a blanket level of coverage for their packages against loss...that's probably why it costs $13.00 to mail a single sheet of paper FedEx.
They can afford to eat the cost of the occasional lost delivery.
<< <i>I don't understand why the mint would use FedEx anyway since they don't insure coins............do they? Or am I confusing these guys with UPS brown? >>
Under the general use contract FedEx does not insure coins. However, they have many individual contracts with companies where they do insure coins. Be very careful if you are returning coins to a dealer that sent them to you FedEx. Chances are they were insured when shipped to you, but won't be insured when returned.
USPS Registered mail is how I send any coins to PCGS for grading as signitures are required by anyone who handles the package every step of the way.
I was told that registered, insured is the safest way to go. From my recollection, packages can be insured for up to $25,000 and the insurance differs from the normal first class shipping in that it is insured against theft, loss and/or damage. From the advice given me by my local post office, as long as I have the receipt the remainder is their responsibility. If a package is damaged or tampered with, the receipt and the package are all you need. If the package is lost or stolen - they will pay the full amount insured with proof of receipt.
Thankfully, I've never had to take 'em up on this.
I can't imagine how the mint handles lost/stolen packages---if it is anything like how they handle other aspects of their business, I'd be quite anxious.
Wishing you good luck LanLord--Keep us posted.
<< <i> I was very suprised that the mint is sending out gold coins via Fed Ex. I had been told last year that Fed Ex and UPS don't insure gold coins. (though I was shipping gold coins that had signficant value.) >>
It's common for dealers to do this--they use private insurance, so there's no declared FedEx value.
Jeremy
This may explain delay, but no record...hmmm.
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<< <i>Cladiator,
I don't know if all of the orders go through Memphis. I live in NY, and mine did.
BTW, if you Fedex something from one location in NYC to another location in NYC, Fedex must ship it to NJ first!! Something to do with one of those stupid legalities. Makes no sense, but what gov't agency does? >>
FYI....Fedex is NOT a government agency......so, they make "no sense" for their own reasons
(probably, in this case, has to do with the case that many packages don't just go "across the town" and it would take longer and require more resources to sort those than if everything was just lumped and dumped)
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
<< <i>
This may explain delay, but no record...hmmm. >>
What can brown do for you????
I know Fedex is a private business, but the governmental agencies regulating that private business cause them to ship out-of-state, even if the destination is in-state. The laws governing shipping make no sense.
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<< <i>BTW...99.9% of all FedEx packages go through Memphis...even if you're only trying to ship it across the street...crazy no? All FedEx packages are flown to Memphis (it's their mega hub), sorted and then redistributed...EVERY NIGHT! In fact, FedEx has the largest private air force in the world to accomplish this feat every day! >>
UPS is pretty much the same way. They may have other hubs but their main distribution hub was located in Louisville. At Standiford Field the passenger flights would stop at 10PM and the UPS flights would start coming in. About 1 every two minutes and it would last for hours. Everything would be sorted redistributed and then about 2 AM the flights would start going back out til 6AM when passenger service would resume. Everything not going by UPS ground flew through Louisville.
<< <i>Cladiator,
I don't know if all of the orders go through Memphis. I live in NY, and mine did.
BTW, if you Fedex something from one location in NYC to another location in NYC, Fedex must ship it to NJ first!! Something to do with one of those stupid legalities. Makes no sense, but what gov't agency does? >>
They get sent to Newark, NJ because thats where the sort hub is edited to add: FedEx has hubs in several states not just Memphis..packages going fairly local stay at the closest hub for sorting, when I worked there anyway
<< <i>The person at the mint said, "you never know" when I asked when or if I can expect delivery. >>
What the hell kind of response is THAT?
<< <i>What the hell kind of response is THAT? >>
It means that once we hand them over to the shipper it's out of our hands and we have no control of how long it will take or when they will be delivered
the FedEx link from the Mint website is a fluke! States "Not Found"
at FedEX site. Arriving parcel post I assume.
Just got off phone with Mint and they said give it 30 days
then they may replace or refund if not received.
The MS coins are spectacular.
The coin was out of the capsule and has tiny nicks and swirls!
SENDING BACK FOR REFUND!
This is a really nice Commem! I can't believe the Mint!
This is the worst case of negligence I've
ever experienced by them!