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I need some advise

I purchased a coin on ebay that I wish to return pursuant to the sellers policy. I have emailed the seller four times and tried to call once (got a fax machine.) I have no gripe with the seller, I dont like the coin and want to return it, but I am at an impasse. Any suggestions?

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    RussRuss Posts: 48,514 ✭✭✭


    << <i>I need some advise >>



    Spelling advice, perhaps?

    Russ, NCNE
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    Russ,

    The guys English !
    image
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    RussRuss Posts: 48,514 ✭✭✭


    << <i>Russ,

    The guys English ! >>



    And, what's your excuse?

    Russ, NCNE
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    never mind
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    ibzman350ibzman350 Posts: 5,315
    image
    Remember it's not how you pick your nose that matters, it's where you put the boogers.
    imageimageimage
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    Oh Russie:


    4 entries found for advise.
    ad·vise ( P ) Pronunciation Key (d-vz)
    v. ad·vised, ad·vis·ing, ad·vis·es
    v. tr.
    To offer advice to; counsel.
    To recommend; suggest: advised patience.
    Usage Problem. To inform; notify.

    v. intr.
    To take counsel; consult: She advised with her associates.
    To offer advice.


    Take my advise.............................Kiss my arseimage
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    nankrautnankraut Posts: 4,565 ✭✭✭
    Remember that auctions are not "approval sales". What was wrong with the coin (different from the description)?. Did the seller state that he accepted returns? If so, and you paid with paypal credit card, file a charge-back. Sounds like the seller is ignoring you.
    I'm the Proud recipient of a genuine "you suck" award dated 1/24/05. I was accepted into the "Circle of Trust" on 3/9/09.
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    lkeneficlkenefic Posts: 9,328 ✭✭✭✭✭


    << <i>I purchased a coin on ebay that I wish to return pursuant to the sellers policy. I have emailed the seller four times and tried to call once (got a fax machine.) I have no gripe with the seller, I dont like the coin and want to return it, but I am at an impasse. Any suggestions? >>



    OK...to get back on point... If contacting the seller doesn't get you resolution, you could try contacting ebay directly. I've never used the service, but I believe there is a dispute resolution page you could try. Perhaps someone more ebay saavy could weigh in here...

    Leo
    Collecting: Dansco 7070; Middle Date Large Cents (VF-AU); Box of 20;

    Successful BST transactions with: SilverEagles92; Ahrensdad; Smitty; GregHansen; Lablade; Mercury10c; copperflopper; whatsup; KISHU1; scrapman1077, crispy, canadanz, smallchange, robkool, Mission16, ranshdow, ibzman350, Fallguy, Collectorcoins, SurfinxHI, jwitten, Walkerguy21D, dsessom.
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    << <i>Remember that auctions are not "approval sales". What was wrong with the coin (different from the description)?. Did the seller state that he accepted returns? If so, and you paid with paypal credit card, file a charge-back. Sounds like the seller is ignoring you. >>



    Thanks....No the sale states a seven day return policy. The purchase price was $800.00 and the coin is cleaned. I expect to cover all shipping costs. I paid via credit card.
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    << <i>

    << <i>I purchased a coin on ebay that I wish to return pursuant to the sellers policy. I have emailed the seller four times and tried to call once (got a fax machine.) I have no gripe with the seller, I dont like the coin and want to return it, but I am at an impasse. Any suggestions? >>



    OK...to get back on point... If contacting the seller doesn't get you resolution, you could try contacting ebay directly. I've never used the service, but I believe there is a dispute resolution page you could try. Perhaps someone more ebay saavy could weigh in here...

    Leo >>




    Thanks Leo. Ebay has previously provided me with a customer service number I can call in case of transaction problems.
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    I'm ignornt !
    image
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    << <i>Oh Russie:


    4 entries found for advise.
    ad·vise ( P ) Pronunciation Key (d-vz)
    v. ad·vised, ad·vis·ing, ad·vis·es
    v. tr.
    To offer advice to; counsel.
    To recommend; suggest: advised patience.
    Usage Problem. To inform; notify.

    v. intr.
    To take counsel; consult: She advised with her associates.
    To offer advice.


    Take my advise.............................Kiss my arseimage >>



    Note that it is a verb not a noun. You would have to use advise as a gerund. Eye learnt me some grammah fer them college standardized tests last skool yeare,

    Personally I think correct grammar sucks; as long as it is clear what is meant, there is no real problem.
    Please download this app to help fight cancer at 0 cost. At no extra cost to you purchases from Amazon and other participating retailers will benefit research!

    http://my.affinity.is/cancer-research?referral_code=MjI4Nzgz
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    PERHAPS SPELLING ADVICE??image
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    Steve27Steve27 Posts: 13,277 ✭✭✭
    "I paid via credit card."

    If it was through PayPal then file a claim with them first.

    If it was direct then send the item back, insured with delivery confirmation, and sent your credit card company a letter (calling is not sufficient) with copies of info indicating that the item was returned.
    "It's far easier to fight for principles, than to live up to them." Adlai Stevenson
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    Bloody Colonialsimage
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    ColonialCoinUnionColonialCoinUnion Posts: 10,087 ✭✭✭


    << <i>Bloody Colonialsimage >>



    Do someone call me?
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    roadrunnerroadrunner Posts: 28,371 ✭✭✭✭✭
    This wouldn't be Harbor Coin or Brian Timmons by any chance? Yes, it does sound like you are being ignored and the seller would prefer not to lose a sale....esp on a hard to get rid of cleaned coin. I think you're out of luck unless you paid via paypal. Once you finally leave negative FB the seller will return the favor and claim that you violated some rule or were late to contact them. And there's no way to prove they are lying.

    roadrunner
    Barbarous Relic No More, LSCC -GoldSeek--shadow stats--SafeHaven--321gold
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    << <i>This wouldn't be Harbor Coin or Brian Timmons by any chance? Yes, it does sound like you are being ignored and the seller would prefer not to lose a sale....esp on a hard to get rid of cleaned coin. I think you're out of luck unless you paid via paypal. Once you finally leave negative FB the seller will return the favor and claim that you violated some rule or were late to contact them. And there's no way to prove they are lying.

    roadrunner >>



    I sent my last two emails through ebay rather than my isp. I can always reverse my credit card sale...I hate to do such things ....even now I am reluctant to disclose the seller......
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    roadrunnerroadrunner Posts: 28,371 ✭✭✭✭✭
    It all depends on what you want to risk. I had a transaction on ebay not long ago where I got real bad vibes on a coin after I had bid on it. And then to make it worse, I got an ebay PM that the account was possibly hijacked and that a number of other auctions were affected. Right away I cancelled my payment. Only to find that 2 weeks later the seller asked me WTH? Seems he did have the coin, the account was not hijacked, and it was on its way. The coin turned out to be nice, even PQ and I sheepishly sent him back another check. In the end, his story was still very strange and I'd take the same actions when > $500 is at stake. But I didn't lose my money and the $30 stop payment was more than covered by the PQness of the coin.

    roadrunner
    Barbarous Relic No More, LSCC -GoldSeek--shadow stats--SafeHaven--321gold
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    SamByrdSamByrd Posts: 3,131 ✭✭✭✭
    since the seller is not responding, I suggest one last email indicating a chargeback will be your next step.
    The terms are 7 day return and if the cleaning was not disclosed that is also a reasonable basis for return.
    Request a refund for the total including shipping if the item was not sold as cleaned in the description.
    Perhaps send the email to there fax number as well.
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    Conder101Conder101 Posts: 10,536
    You say the phone is a fax number. Well you have sent e-mails, so send one more stating that the coin is being returned per the stated return policy in the auction, send a fax saying the same and then send the coin back insured and WITH DELIVERY CONFIRMATION! Then if you don't get a prompt return file for a refund with paypal. If they don't pay up then you can file a charge back with the credit card.

    The return policy was in the auction so you shouldn't have to try and get permission, and by waiting and continuing to try you are consuming the return period. The insurance on the return is to protect yourself in case it disappears, and the delivery confirmation is so he can't claim he didn't receive it an to strengthen your case with Paypal in case he does.
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    << <i>

    << <i>I need some advise >>



    Spelling advice, perhaps?

    Russ, NCNE >>

    GET A LIFE.
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    roadrunnerroadrunner Posts: 28,371 ✭✭✭✭✭
    I don't recommend a return w/o the seller acknowledging your request. I've done that before and lost both the cash and the coins.
    You don't know who you are dealing with. The fact that you made contact within the return period is adequate intent to return. The seller must respond. I would never just return something to any dealer regardless of what they claimed up front. If a seller is unwilling to communicate back that is a red flag. Adding fuel to that fire via a return is very risky. Even if you do return the coin, what's to keep the seller from claiming the package was empty. It's get ugly from there.

    roadrunner
    Barbarous Relic No More, LSCC -GoldSeek--shadow stats--SafeHaven--321gold

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