Thanks for the advice folks.

Rampage · February 19, 2004 12:28PM

A bunch of varying opinions regarding this post I made late last night. I was only looking for a few replies, but I guess it was a hot topic. I never posted the eBay sellers name, or real name, so I did not "Out" anyone.

Thank you.

tlhoy · February 19, 2004 12:34PM

I say NEG. him (for bad language) after you get your money. But make sure you put that you received your money back.
Glenn

darktone · February 19, 2004 12:35PM

Sounds like a bad situation but if it's only $35 I would not let it bother me too much and give the guy the negatives he deserves but I am sure you will get them in return. It's too bad to ruin both your perfect feedbacks over this- maybe a mediator could help settle this so it turns out good for everyone? mike

Cladiator · February 19, 2004 12:36PM

NEG HIM! Sounds like an a$$hole

Rampage · February 19, 2004 12:39PM

airplanenut · February 19, 2004 12:40PM

Wow... if I got $35 each time I was told to go away...

jpumper · February 19, 2004 12:42PM

Why don't you find out why he is so negative, work it out, then move on-----who knows maybe he she had pms or msb.
msb is MaleSpermBackup.

uofa1285 · February 19, 2004 12:44PM

If you get the refund, then he has fulfilled his part of the transaction, considering the coins were lost in the mail. I would neutral in the worst case but more likely leave a positive.

Doug

Robgetty · February 19, 2004 12:47PM

I've gotten in the habit of requiring insurance on anything I sell and insisting on it for
anything I buy just to try and avoid stuff like this.

K6AZ · February 19, 2004 12:50PM

Rampage, in those auctions they say insurance is optional. If you did not pay for insurance, then really the risk of loss should be yours. I looked at that seller's feedback, and it is perfect. If it were me, I would take the refund and not leave any feedback at all. I don't know how much you edited his email to you, but unless I am really missing something, I don't see any name calling in it.

Dabigkahuna · February 19, 2004 12:58PM

Maybe just don't leave any feedback?

I put delivery confirmation on all of my coins that I sell now and even on some payments. Insurance or not, you know if it was delivered....when it works.

If it wasn't insured then Im not sure if the seller can get anything back from the post office anyway? So I wouldn't think he should have a problem giving you a refund right away?

Larry

coltgus · February 19, 2004 1:04PM

I would either leave no feedback or positive. He did the correct thing leaving you positive when he got paid which many sellers don't do. Also, he (or she) doesn't know you and "lost in the mail" would make anyone wonder.

hookedoncoins · February 19, 2004 1:06PM

If you didn't pay for insurance, I don't think the seller has to refund anything. Although I think that was very unprofessional of him to resort to name calling, I would not neg him. I would leave a neutral or nothing.

tlhoy · February 19, 2004 1:11PM

"but the coins were not insured because the seller did not offer it."

You folks need to read more carefully!
NEG. him
Glenn

K6AZ · February 19, 2004 1:18PM

<< "but the coins were not insured because the seller did not offer it."

You folks need to read more carefully!
NEG. him
Glenn >>

Bad, bad advice and I'll tell you why.

If this seller really has an axe to grind, he could cause Rampage trouble. Sure, he can't get Rampage back on this transaction with feedback. But I have seen this scenario take place time and again, where a disgruntled trading partner starts up a couple of new eBay accounts and sabotages the other's auctions. Rampage also sells, and negging this seller could bring more trouble than it is worth. If he gets his money back, he should just let it go.

Having been a victim of auction sabotage, I can tell you it is not fun. It winds up destroying your eBay business.

Dave99B · February 19, 2004 1:27PM

Good gawd! NEG HIM!

Dave

hookedoncoins · February 19, 2004 1:56PM

<< "but the coins were not insured because the seller did not offer it."

You folks need to read more carefully!
NEG. him
Glenn >>

I actually did read that, but was having a brain fart (I just finished pumping out a 2500 word paper for english

)

Correct me if I'm wrong, but I thought that the option of including insurance was that of the seller. If you bid on an auction, you agree to the seller's terms. Once again, I don't approve of the seller's conduct, but I don't think the seller was obligated (by any means) to issue a refund.

Colorfulcoins · February 19, 2004 1:58PM

Ugly and unfortunate situation.

I've had several items lost by sellers not offering insurance - and each time, they've refunded my money. Granted these are typically $5-25 purchases but it goes to the integrity of the seller. It appears to me that integrity is the issue at hand. You fulfilled your part of the bargin (payment according to his terms) and he also fulfilled his (shipping the items w/o insurance). Unfortunately, when the PO lost - so did you! The seller has his money and you have nothing and you're out $35. Is that fair? Of course not. Integrity is making it work for both the seller and buyer. I do not believe there is an absolute right or wrong but there is an opportunity to make it right. Ideally, the seller would take responsibility as it was their policy and condition (no ins offered) that allowed the situation to occur. Then again, even splitting the $35 loss might be considered equal (in trying to look at it objectively). By virtue of the fact that the seller did finally give in and agree, the outcome, though frustrating, seems to be ok.....of course, I'd certainly like to see the $$$ before patting the seller on the back! (or leaving ANY feedback)

As far as feedback, I'd probably leave a neutral - weighing a negative for all the BS agony and a positive for the refund. I'd leave a comment something like " PO lost items but seller refunded $$ begrudingly after many emails; Needs to offer insurance" which is really quite benign.....

Fairlaneman · February 19, 2004 2:00PM

If you get your money back just forget the transaction completely. Make sure you do not bid on his items again. IMO there is no reason to give the guy a Neg or anything at all when it comes to his Feedback.

Ken

puff · February 19, 2004 2:40PM

I am not a coin seller on Ebay, but have been buying and selling on Ebay for more than 4 years as a passtime, and have close to 1000 positive feedbacks with only one negative from a retaliatory seller, and no neutrals...

That being said I think people wanting to jump out and leave this seller a negative feedback may be unjustified without knowing both sides of the story....... If I am reading everything correctly this seller has excellent feedback, and his ad on Ebay stated insurance was optional, and has refunded, (or intends to refund), the buyers money? If that is correct, and I was the buyer I would be happy to get my money refunded, and not leave any feedback at all if I were unhappy with the way the transaction was handled..... Especially if the seller has already left positive feedback, and wasn't trying to purposefully defraud the buyer.

Seems to me that there are several here that would jump right in and leave a negative feedback, with only hearing the one side of this story........ That's like hanging a man that's been accused of murder before he has a trial, and is absolutely wrong in my humble opinion to give Rampage this advise.

hookedoncoins · February 19, 2004 2:46PM

<< I am not a coin seller on Ebay, but have been buying and selling on Ebay for more than 4 years as a passtime, and have close to 1000 positive feedbacks with only one negative from a retaliatory seller, and no neutrals...

That being said I think people wanting to jump out and leave this seller a negative feedback may be unjustified without knowing both sides of the story....... If I am reading everything correctly this seller has excellent feedback, and his ad on Ebay stated insurance was optional, and has refunded, (or intends to refund), the buyers money? If that is correct, and I was the buyer I would be happy to get my money refunded, and not leave any feedback at all if I were unhappy with the way the transaction was handled..... Especially if the seller has already left positive feedback, and wasn't trying to purposefully defraud the buyer.

Seems to me that there are several here that would jump right in and leave a negative feedback, with only hereing the one side of this story........ That's like hanging a man that's been accused of murder before he has a trial, and is absolutely wrong in my humble opinion to give Rampage this advise. >>

I think the seller's language alone could warrant a neutral.

MrLee · February 19, 2004 2:52PM

I'd show him you're a better man then he is, rise above the name-calling and leave him a positive FB when he refunds your money. He'll then know he was wrong about you.

puff · February 19, 2004 2:52PM

<< I think the seller's language alone could warrant a neutral. >>

"hookedoncoins"........I'm sorry, I didn't see the "exact" e-mail that Rampage received, nor do we know what Rampage said to the seller in his e-mails..... Like I said in my previous post we're only hearing one side of the story.

K6AZ · February 19, 2004 3:01PM

Again, for those of you telling Rampage to leave a neutral or a negative, don't forget Rampage also sells.

This really is a no-brainer to me. Take the refund, leave no feedback, and not do business with the seller again. Case closed.

DCAMFranklin · February 19, 2004 3:03PM

Should have been handled privately. NOT in a public forum.

LucyBop · February 19, 2004 3:04PM

I really like MrLee's answer....

More MrLee for me!

mojoman · February 19, 2004 3:06PM

I,had problems to with a guy like that i am still waiting for my money ,but i found out after 30 days you cannot leave neg feedback ? ebay pulls the names after 30 why ? best thing i found to do if they dont offer ins is add.55 cent with the m/o or paypal and ask them to put on delivery confermation most people will ,good luck DAVE

MrLee · February 19, 2004 3:10PM

<< I really like MrLee's answer....

More MrLee for me! >>

BeBop A Lula!!!!!!!!

puff · February 19, 2004 3:12PM

<< I really like MrLee's answer....

More MrLee for me! >>

Well whoop di do for you hepkitty.

hookedoncoins · February 19, 2004 3:14PM

I admit that K6AZ has a good point and I am not a big time seller on eBay, so I probably don't truly understand the big picture. I guess it is kind of selfish, but the reason I thought he should leave a neg is so if someone like me stumbles upon one of his auctions, I would know not to deal with the guy. So many people are scared of getting retalitory feedback that it seems the purpose of feedback is lost.

Just my view. I agree that it would probably be in your best intrest to leave a positive or nothing.

stman · February 19, 2004 3:18PM

<< 

<< I really like MrLee's answer....

More MrLee for me! >>

BeBop A Lula!!!!!!!! >>

Perhaps it just shows how little she was getting to ask for more.

MrLee · February 19, 2004 3:18PM

<< 

<< I really like MrLee's answer....

More MrLee for me! >>

Well whoop di do for you hepkitty.

>>

Somebody's jealous

puff · February 19, 2004 3:20PM

<< I admit that K6AZ has a good point and I am not a big time seller on eBay, so I probably don't truly understand the big picture. I guess it is kind of selfish, but the reason I thought he should leave a neg is so if someone like me stumbles upon one of his auctions, I would know not to deal with the guy. So many people are scared of getting retalitory feedback that it seems the purpose of feedback is lost.

Just my view. I agree that it would probably be in your best intrest to leave a positive or nothing. >>

You have a very good point hookedoncoins about people being afraid to leave negatives because of retalliation....... Ebays feedback system really never tells the whole story because of its limitations.

puff · February 19, 2004 3:23PM

<< 

<< 

<< I really like MrLee's answer....

More MrLee for me! >>

Well whoop di do for you hepkitty.

>>

Somebody's jealous

>>

Hey what can I say, the hepkitty is rockin!

K6AZ · February 19, 2004 3:39PM

Don't forget that the post office does lose things. Think about it, if the seller shipped the item, and the PO lost it, and the seller made the refund anyway, does the seller deserve a negative? I think not. He may not be the easiest to deal with, and may get upset and send a rash email, but if he comes through with a refund, I don't think he should get zapped with a neutral or a negative.

hookedoncoins · February 19, 2004 3:58PM

<< Don't forget that the post office does lose things. Think about it, if the seller shipped the item, and the PO lost it, and the seller made the refund anyway, does the seller deserve a negative? I think not. He may not be the easiest to deal with, and may get upset and send a rash email, but if he comes through with a refund, I don't think he should get zapped with a neutral or a negative. >>

So how is your feedback right now K6AZ? Did eBay remove any/all of the bogus feedback that you were getting a few months ago?

K6AZ · February 19, 2004 4:08PM

I got rid of most of them, but I understand Hager's whipping boy has several more accounts lined up to screw with me if I attempt to run any more auctions.

K6AZ · February 19, 2004 4:10PM

By the way, I have kept a scorecard of them. Just click on my sig file link, then click on the eBay smear campaign.

sinin1 · February 19, 2004 4:55PM

Rampage - you have shown us the final email you received - but none of the earlier correspondence

totally unfair for us to have any opinion on that - especially if it is in response to a bad group of previous emails

put yourself in their position - they sell coin for $35 - they pay eBay $1 they pay PAYPAL $2 they pay postage with packaging $2 - they ship sound and secure - how do they know you are not scamming them and saying you did not receive coin when you did?

you want money back and they are out coin and $40

there is no law saying you could not pay an extra $1.10 and ask for insurance

when I sell I offer insurance at USPS price (which is a pain in the rear because it adds about 5 minutes in filling form and time at post office) and sometimes I do it anyway on $30+ items, even if buyer did not purchase

filing a claim with the post office is also a pain in the rear because of the form and value and 30 days before can be filed (need senders info, senders post office info, recievers info, and receivers post office info - on the post office form - $50 or lower claims are quicker because sending post office can pay from petty cash - if over $50 has to go through Kansas City and the claims adjusters want values verified - if they take insurance for $200 and lose the package, why should it matter if it was a 50 cent rock?)

PS - what was the name the seller called you?

feedback can be left any time for 90 days - and replys to feedback left

K6AZ · February 19, 2004 5:30PM

<< feedback can be left any time for 90 days - and replys to feedback left >>

Actually, feedback can be left indefinitely, as long as you have the user ID and item number.

ksteelheader · February 19, 2004 5:41PM

Sorry, but I failed to see any bad language in the one portion of an email exchange that we have not seen the whole of. This should have been handled privately and differently.....Ken

silverandvinyl · February 19, 2004 8:09PM

The optional part of the deal means the buyer has the option to insure or not to insure.I've also learned a lesson
from not offering INS. With me,insurance will be based on the worth of the item I'm selling.($25 and up).If the buyer gets a damaged product (no insurance) the seller is obligated to refund the $$$$.I think it's in the best interest of the seller to insure the item.You also have to keep this in mind,if you get lucky and purchase something that is worth way more then what you paid for it,your only going to get what you actually paid for it and not What it's worth.(from the postal ins.) I would not give the guy a neg,just leave it alone and say good-bye.
This also pertains to LOST items.I make sure all international bidders have insurance,if you do not want it do not bid on.There are only certain situations were I will not refund for damaged or lost items.The major one is ,"if the buyer is determined not to buy or pay for the INS and I tell them so.But if it's in my best interest I will insure the item for my self.

Rampage · February 19, 2004 9:02PM

Folks,

There are roughly 15 emails (about half mine and half his). I did not want to bog anyone down with long drawn out emails and I was in a hurry when I posted this message last night because I was upset.

-K6AZ, yes, the auctions state that insurance was optional, but his invoice said it was NOT an option so I did not insure the package.

-MrLee, your advice was what I was looking for. Thank you.

rottnrog · February 19, 2004 9:05PM

I would probably not even leave a feedback, or at best a neutral. The fact that you got a refund has to account for something.

Thanks for the advice folks.

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