If you were David Hall, what would you do differently?

SethChandler · October 22, 2003 6:02AM

Seth

jbsteven · October 22, 2003 6:06AM

FIND some graders and update the tracking software for the clients on their orders

kieferscoins · October 22, 2003 6:07AM

Distribute massive amounts of sample slabs at every show which would draw in all the newbies and attract new customers to the company since they are familiar with the slab and PCGS name.

Cameron Kiefer

keets · October 22, 2003 6:12AM

nothing.

al h.

puff · October 22, 2003 6:25AM

Well..... If Carolj is as goodlookin as I've been told I would probably run off to the Bahamas with her for an extended vacation!!!

And let Cameron fill in for me while I was gone!!!

Legend · October 22, 2003 6:46AM

Tell the boys in the grading room not to be so shy about crossovers!

flaminio · October 22, 2003 7:10AM

In order to remove any appearance of impropriety or conflict of interest between PCGS and DHRC, I would resign from one (his choice).

Aethelred · October 22, 2003 7:24AM

I'd start slabbing ancient and medieval coins and scrap the stupid sports card wing of CU.

jcping · October 22, 2003 7:24AM

Focus on coin grading business and coin auction business. Drop (or spin off) the stamp grading and comic book grading departments.
Bring up CLCT stock value.

Shamika · October 22, 2003 7:57AM

"In order to remove any appearance of impropriety or conflict of interest between PCGS and DHRC, I would resign from one (his choice)."

AMEN!

relayer · October 22, 2003 8:04AM

Order (er, well suggest ) the graders to give me 70's

airplanenut · October 22, 2003 8:15AM

I'd do what it takes to get grades back faster- NGC is really ahead of them.

Also, I'd cover grades for crossovers- too many coins seem to be rejected when they merit a cross or upgrade.

Jeremy

numonebuyer · October 22, 2003 8:15AM

I would like to see the PCGS Registry accept two pictures (one obverse and one reverse) per coin.

Numonebuyer

nwcs · October 22, 2003 8:35AM

Hire several top notch programmers to re-engineer the business processes and the web sites and increase efficiency many times over. Then start a PR campaign to reconnect to disenfranchised slab afficianados. Then look at innovations beyond the slab into related things (numismatic related) that are complementary or related to their core business.

Gilbert · October 22, 2003 8:43AM

Make the employees treat me like the prez of the company.

?

My DNC, which I brought to HRH's attention was returned to me without his review, even after he told a certain person to pull it and hold it for his review. Now, either this person ain't to concerned with what the boss wants, OR, they intend to force me to pay for HRH to look at the coin. IMO, since PCGS cannot yet provide the so-called "expanded service for crossovers" SOMEONE should have at least made the effort to contact me and explain why HRH couldn't look at that coin for me.

GaCoinGuy · October 22, 2003 8:50AM

1) Do what had to be done to bring turnaround times down as he's been saying for months.

2) Refuse to grade anymore state quarters until the turnaround times got better

3) Find some way to track the slabs so submitters could find out whose fingerprints are all over their coins.

Barry · October 22, 2003 10:06AM

<< <i>In order to remove any appearance of impropriety or conflict of interest between PCGS and DHRC, I would resign from one (his choice). >>

Bob beat me to it. I was going to say the same thing.

fivecents · October 22, 2003 10:16AM

Armchair quarterbacking alright.

I would improve the turn around times without affecting the consistency of PCGS grading. I would hire, steal or borrow more world class graders to get the turn aroud times back to normal. It is inexcuseable that dealers are submtting to NGC instead of PCGS just for faster turn around times.

mdwoods · October 22, 2003 10:29AM

I'd charge people a dollar a post and then start talking about their mothers. The money would roll in.

FanOfModerns · October 22, 2003 10:42AM

Nothing. I think they are super the way they are!

MadMarty · October 22, 2003 10:50AM

Send Fan Of Moderns to live with Russ!

AmericanSilverEagleCoins · October 22, 2003 11:49AM

I would include a report card for each coin graded. Return a list of defects they see that warrants the grade given so there is an explanation why the submitter thinks it's a one grade but the grader thinks it's lower.

razorface1027 · October 22, 2003 11:49AM

Stop manipulating the MS population on particular Morgans that for all intention purposes SHOULD be a grade higher, semi pl or dmpl...This pop. manipulation's KILLIN' ME...

LucyBop · October 22, 2003 11:55AM

If I was HepDaddyHall, I would have lost that Squarecat music in the Heritage DVD... I mean it really bombed!

Hire the HepKitty to present those coins with a Knocked out beat that Gets the Cats outa of their seats!

Such as 'All Mama's Children' by Carl Perkins! That'll Flat Get It!

EDITED: Whoops, I mean the B&M SALE....

MrEureka · October 22, 2003 12:31PM

Well..... If Carolj is as goodlookin as I've been told I would probably run off to the Bahamas with her for an extended vacation!!! And let Cameron fill in for me while I was gone!!!

Cameron's in the Bahamas?

vam44 · October 22, 2003 12:38PM

Nevermind.

kieferscoins · October 22, 2003 1:57PM

<< <i>Cameron's in the Bahamas? >>

No, I stay at CU while he runs off with Carol to the Bahamas.

Cameron Kiefer

MrEureka · October 22, 2003 2:02PM

No, I stay at CU while he runs off with Carol to the Bahamas.

Poor Cameron!

techeff · October 22, 2003 2:11PM

>>>Hire several top notch programmers to re-engineer the business processes and the web sites and increase efficiency many times over.<<<

Did somebody say efficiency?

techeff

kieferscoins · October 22, 2003 2:14PM

Don't worry Mr. Eureka. I can jump start the sample slab registry while I am there.

(another good idea).

Cameron Kiefer

elwood · October 22, 2003 2:17PM

My Hair and my wardrobe. Sorry Mr. Hall

Seriously, I would improve cutomer service.

Quit putting sliders in MS holders. (they never do it for me:frown

Reconsider attributing coins for an extra fee. They are supposed to be the experts. Why can't they attribute varieties.

MrEureka · October 22, 2003 2:20PM

I can jump start the sample slab registry while I am there.

How would that work?

kieferscoins · October 22, 2003 2:25PM

A registry of sample slabs. No ranking of the sets since grade dosen't matter, but just completeness. PCGS State Quarter registry and a PCGS sample slab registry requiring only of each label type. It could be done. I have to think it through more.

Cameron Kiefer

puff · October 22, 2003 2:39PM

<< <i>

<< <i>Cameron's in the Bahamas? >>

No, I stay at CU while he runs off with Carol to the Bahamas.

Cameron Kiefer >>

Thanks for straightening out Mr Eureka on that one Cameron.

BigE · October 22, 2003 2:58PM

Never answer any more questions just to keep everyone guessing

-------------BigE

aeast236 · October 22, 2003 3:51PM

Id get rid of the thumbtac in the middle of the Tyto novaehollandiae's (masked owl) face.

There has gotta be a better way.

-Aaron

mintluster · October 22, 2003 4:07PM

Nothing, absolutely nothing. They already rule the market place as it is.
Anything more and they will become a slabbing monopoly!

ccex · October 22, 2003 5:39PM

1) Improve turnaround time by refusing submissions of bullion coins, and, if necessary, any regular issue coins minted in the last 10 years.

2) Hire Q. David Bowers as a writer and researcher

3) Dissolve DHRC to remove the appearance of conflict of interest. "Top pops" could not be purchased and resold by the grading company founder.

4) Let his expert employees determine the grade and ignore "suggestions" he makes when he walks certain coins into the grading room.

5) Stop recommending that collectors sell off rarities that are below a certain grade. (His cavalier recommendations in the latest "Inside View" suggest selling off early half dimes in VF-20 or less, key date Seated or Barber Dimes in MS64 or PR64 or less and buying any Memorial Cents from 1959-1983 in MS66RD or better, for example). This makes him seem like a huckster of what his company can promote.

6) Read and post on rec.collecting.coins to receive unmoderated feedback.

Shamika · October 22, 2003 11:30PM

CCEX has made some EXCELLENT points.

I especially like his first suggestion.

elwood · October 22, 2003 11:50PM

Was that really David Halls advice? To sell key date Seated coins??

Wow that's great advice. Lets see I'll sell my 74-CC dime with a TOTAL Pop in all grades of 18 and buy:
Lincoln Cents
66RD Pop: 9,419
67RD Pop: 6,640
68RD Pop: 2,816
69RD Pop: 167

Suprise, suprise guess where the money is.

Steve27 · October 23, 2003 12:07AM

If I were David Hall, first I would admit that my handle on these forums is FanOfModerns. Then I would hire more graders to reduce turn-around time.

Bikingnut · October 23, 2003 2:27AM

Nothing.

bushmaster8 · October 23, 2003 2:32AM

Go to church...fall down on my knees...beg for forgivesness... cry a lot (ala "Bad Leuitenent" starring Harvey Kietel)...

NoGvmnt · October 23, 2003 3:54AM

"Order (er, well suggest ) the graders to give me 70's "

Relayer, the question was: "If you were David Hall, what would you do DIFFERENTLY?"

Jim

EVillageProwler · October 23, 2003 4:18AM

I recognize that many of the comments made here were at least partially in jest. But, for those who are serious, I have a couple of comments:

First, I think we should all recognize that it is FAR EASIER to offer "suggestions" to run a company than it is to actually run the company.

Second, I think recommendation by DH regarding the selling of classical keys and buying select moderns is taken grossly out of context. (BTW, this doesn't mean I agree with his recommendation!) As I remember his recommendation, all he is saying is that classical keys are at the peak of a bubble. Selling them now is akin to selling high, which everyone wants to do. I don't remember specifically what he recommended us to buy, but his suggestions were those attractive moderns that are of a very high grade (but not pop-tops or finest knowns) that aren't garnering as much attention as the finest known specimens. If I read his words correctly, he believes that these undergrades are currently priced nowhere near the pinnacle of the price bubble. He believes that they have much room for growth. This is akin to buying low, which is yet another thing that everyone wants to do.

Of course, I don't know if I specifically agree with the details of his recommendations. But, in theory, what he's saying doesn't seem so bad.

EVP

dollardude · October 23, 2003 4:54AM

1. Disassociate DHRC from PCGS. Keep DHRC only if you can somehow keep the two separate so there is no conflict of interest.
2. Improve turnaround time, but keep the prices the same.
3. Improve the quality of the holder so that it is more air tight and better sealed from the environment.
4. Decrease the size of the holder to the size originally used in 1986 (the smaller the better).
5. Allow grading of historically significant slabbed items, e.g., Goodacre Presentation Sacagawea in ICG slab, Morgans in GSA holders, etc., without touching the original packaging.
6. Fix the problem with the population reports.
7. Keep the pricing up-to-date and complete.

eisq222 · October 23, 2003 5:31AM

slab All coins - give reason NOT body bag! or a reduced fee if the coin is to be body bagged!!!

If you were David Hall, what would you do differently?

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