HELP, I can't login with my normal account, how can I get help? I made a new one so I can post this.
I've tried to log in with my normal account and I get "We're having trouble logging you in with the provided credentials. Please double-check and retry. If the issue continues, try using the Forgot Password option."
I've tried to reset my password 10 times and do not get an email. Is there a correct place to post this? Is there an email I can send to asking for help?
Comments
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Sorry Cheryl, they banned you.
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@Morgan White said:
Sorry Cheryl, they banned you.Please explain (if you're serious). Why would I be banned?
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@Morgan White said:
Sorry Cheryl, they banned you.Not banned, only her thread deleted.
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OP: try flagging your own post to get the attention of the moderators.
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@Russell12561256 said:
@Morgan White said:
Sorry Cheryl, they banned you.Please explain (if you're serious). Why would I be banned?
what was your previous login name
Current maintainer of Stone's Master List of Favorite Websites // My BST transactions0 -
was it Russell1256 or what?
Current maintainer of Stone's Master List of Favorite Websites // My BST transactions0 -
@MsMorrisine said:
was it Russell1256 or what?Looks like the scammer got his account too:
https://forums.collectors.com/discussion/1114908/6-gold-coins-spot-price0 -
if your account is hacked you have to prove who you are
you seem slow to reply here. why?
Current maintainer of Stone's Master List of Favorite Websites // My BST transactions0 -
@Russell12561256 said:
I've tried to log in with my normal account and I get "We're having trouble logging you in with the provided credentials. Please double-check and retry. If the issue continues, try using the Forgot Password option."I've tried to reset my password 10 times and do not get an email. Is there a correct place to post this? Is there an email I can send to asking for help?
you got hacked. i almost bought from ur old account
Proud follower of Christ! I love the USA! Land of the Bright and Beautiful! 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸
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@MsMorrisine said:
if your account is hacked you have to prove who you areyou seem slow to reply here. why?
Because it's the middle of the night. My old account was "russell12".
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@JBK said:
OP: try flagging your own post to get the attention of the moderators.I'm not sure what you mean by flagging my own post?
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@Russell12561256 said:
@JBK said:
OP: try flagging your own post to get the attention of the moderators.I'm not sure what you mean by flagging my own post?
Don't worry, I did it for you. Hopefully they can help you out tomorrow, if you can tell them what your old password was I think that should suffice. Alot of hacking and weird accounts lately, it's got people all up in a tizzy but I'll vouch for you if you have any trouble. You should check if your FB is also hacked, if it's not maybe send me a message on there and I can confirm for the moderators if they want you to provide proof.
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@Russell12561256 said:
@JBK said:
OP: try flagging your own post to get the attention of the moderators.I'm not sure what you mean by flagging my own post?
Down at the bottom of a post is a row of things you can do.
Select "Flag" and it brings up a box where you'd normally type in a complaint for the moderators to read. In this case, you'd give details of your issue.
In this case, someone has done it for you.
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@PeakRarities said:
@Russell12561256 said:
@JBK said:
OP: try flagging your own post to get the attention of the moderators.I'm not sure what you mean by flagging my own post?
Don't worry, I did it for you. Hopefully they can help you out tomorrow, if you can tell them what your old password was I think that should suffice. Alot of hacking and weird accounts lately, it's got people all up in a tizzy but I'll vouch for you if you have any trouble. You should check if your FB is also hacked, if it's not maybe send me a message on there and I can confirm for the moderators if they want you to provide proof.
Thank you.
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@Russell12561256 said:
@PeakRarities said:
@Russell12561256 said:
@JBK said:
OP: try flagging your own post to get the attention of the moderators.I'm not sure what you mean by flagging my own post?
Don't worry, I did it for you. Hopefully they can help you out tomorrow, if you can tell them what your old password was I think that should suffice. Alot of hacking and weird accounts lately, it's got people all up in a tizzy but I'll vouch for you if you have any trouble. You should check if your FB is also hacked, if it's not maybe send me a message on there and I can confirm for the moderators if they want you to provide proof.
Thank you.
Hopefully Monday I will hear fro them moderator.
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Hey Russell, thanks for your patience -- we don't work over the weekends and holidays. I just sent you a message. Looking forward to resolving this.
Isa (she/her)
PCGS Marketing4 -
@pcgs_social said:
Hey Russell, thanks for your patience -- we don't work over the weekends and holidays. I just sent you a message. Looking forward to resolving this.I figured that, it's okay. Thanks fore helping.
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