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Even real humans at eBay can't do their jobs

Russell12Russell12 Posts: 364 ✭✭✭✭
edited June 9, 2025 10:43AM in U.S. Coin Forum

I reported this non-slabbed PCGS auction and got "We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made by a customer service agent."

I reported this not allowed slab grading company and got "We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made by a customer service agent."

Apparently even real human beings don't know the eBay rules. Things like this are killing our hobby. I wish we had some recourse. Why can't eBay charge for listings and then refund the cost if the item sells?

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Comments

  • bronzematbronzemat Posts: 2,653 ✭✭✭✭✭

    I don't know, that 1999 D, MS69 RD Lincoln Cent looks mighty tempting & bargain priced too!

  • They're probably not familiar with PCGS grading and terms like 69 PL.

  • messydeskmessydesk Posts: 20,235 ✭✭✭✭✭
    edited June 9, 2025 11:19AM

    "Agent" is also a term for a program running on a server meant to execute requests coming from some client. "Customer service agent" may simply be what they call their program that handles these sorts of requests.

    That said, eBay has a long and proud tradition of employing imbeciles in customer-facing roles.

  • pruebaspruebas Posts: 4,609 ✭✭✭✭✭

    Our hobby doesn’t need to be eBay-centric. I’ve managed to get a fine collection with only a handful of pieces from eBay over the last 25 years.

    Let eBay wallow in its own s…t.

  • CoinscratchCoinscratch Posts: 9,555 ✭✭✭✭✭

    Yea, I don't think it's ruining the hobby just weeding out the carp.

  • airplanenutairplanenut Posts: 22,357 ✭✭✭✭✭

    @messydesk said:
    "Agent" is also a term for a program running on a server meant to execute requests coming from some client. "Customer service agent" may simply be what they call their program that handles these sorts of requests.

    You're not wrong, but with how nearly everyone who will receive that email will interpret the meaning of "agent," that would be an incredibly moronic way to say an automated system made the decision.

    That said, eBay has a long and proud tradition of employing imbeciles in customer-facing roles.

    Now if you include programmers...

    JK Coin Photography - eBay Consignments | High Quality Photos | LOW Prices | 20% of Consignment Proceeds Go to Pancreatic Cancer Research
  • GRANDAMGRANDAM Posts: 8,707 ✭✭✭✭✭

    There are no real humans working at eBay.

    GrandAm :)
  • Old_CollectorOld_Collector Posts: 292 ✭✭✭

    @GRANDAM said:
    There are no real humans working at eBay.

    While this is likely true, EBay needs to want to stop the huge numbers of counterfeit coins being sold on their site. It would be trivial to have a screening program to compare all known counterfeits (and improving it for new reports), which would reduce the numbers dramatically. But, the EBay CEO and board of directors must see the importance of cleaning up their postings before they would proceed.

  • ElcontadorElcontador Posts: 7,656 ✭✭✭✭✭

    Nothing to see here.

    "Vou invadir o Nordeste,
    "Seu cabra da peste,
    "Sou Mangueira......."
  • lkeneficlkenefic Posts: 8,469 ✭✭✭✭✭

    Until it starts costing ebay money, it's business as usual. In fact, they're MAKING money with the status quo...

    Collecting: Dansco 7070; Middle Date Large Cents (VF-AU); Box of 20;

    Successful BST transactions with: SilverEagles92; Ahrensdad; Smitty; GregHansen; Lablade; Mercury10c; copperflopper; whatsup; KISHU1; scrapman1077, crispy, canadanz, smallchange, robkool, Mission16, ranshdow, ibzman350, Fallguy, Collectorcoins, SurfinxHI, jwitten, Walkerguy21D, dsessom.
  • CaptHenwayCaptHenway Posts: 32,632 ✭✭✭✭✭

    eBay is pitiful

    Numismatist. 50 year member ANA. Winner of four ANA Heath Literary Awards; three Wayte and Olga Raymond Literary Awards; Numismatist of the Year Award 2009, and Lifetime Achievement Award 2020. Winner numerous NLG Literary Awards.
  • MsMorrisineMsMorrisine Posts: 35,070 ✭✭✭✭✭

    pitiful is too nice

    mos eisley is a comparison

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • PerryHallPerryHall Posts: 46,724 ✭✭✭✭✭

    @CaptHenway said:
    eBay is pitiful

    eBay is also complicit in the selling of counterfeit coins to unsuspecting buyers.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

  • burfle23burfle23 Posts: 2,566 ✭✭✭✭✭

    Love it!

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