Shout Out to GC

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Mark
Mark Posts: 3,645 ✭✭✭✭✭
in U.S. Coin Forum

The customer service at GreatCollections is amazing. I live in Florida and last month, when there was a danger of a hurricane striking my area (which it did but not too badly) GreatCollections reached out to me and asked if I wanted to wait a week until they shipped a coin I had just won. I agreed that was a good idea, so they delayed shipping a week and then promptly shipped it.

Last week I won 2 coins at GreatCollections and they sent them to me a very nice box (as you can see below) with a "Thank you" in it. Actually, I probably owe them a thank you for their great service. :)

Mark


Comments

  • golden
    golden Posts: 10,538 ✭✭✭✭✭
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    Very nice!

  • Herb_T
    Herb_T Posts: 1,755 ✭✭✭✭✭
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    What did you buy that they shipped them in that box? I have made a bunch of purchases from them and I have just got them rubber banded together!

  • Walkerfan
    Walkerfan Posts: 10,392 ✭✭✭✭✭
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    Good people. I’ve never had an issue with them.

    Sometimes, it’s better to be LUCKY than good. 🍀 🍺👍

    My Full Walker Registry Set (1916-1947):

    https://www.ngccoin.com/registry/competitive-sets/16292/

  • erwindoc
    erwindoc Posts: 5,447 ✭✭✭✭✭
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    I use them almost exclusively now for coin purchases online. Easy to search and customer service is outstanding. A little of the wild west on ebay and a little too snooty on some of the other big auction sites for me.

  • Tibor
    Tibor Posts: 3,801 ✭✭✭✭✭
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    I used GC back in 2020 when I had a handful of coins to sell. My experience was wonderful. I highly recommend them.

  • TwoSides2aCoin
    TwoSides2aCoin Posts: 45,223 ✭✭✭✭✭
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    I’m sure I can fare better with Ian and Co. than with my $.99 eBay auctions and bidder’s retractions. Then again those eBay items( due to risks ) gets details coins and raw stuff starting at a dollar. My graded stuff rarely goes to eBay. I’m saving those boxes for Ian.

  • Maywood
    Maywood Posts: 4,411 ✭✭✭✭✭
    edited November 29, 2024 6:07PM
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    I've been a customer since the TeleTrade days which would be before the beginning.

    "Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety," --- Benjamin Franklin

  • cheezhed
    cheezhed Posts: 6,409 ✭✭✭✭✭
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    GC is one of the best.

    Many happy BST transactions
  • Desert Moon
    Desert Moon Posts: 6,485 ✭✭✭✭✭
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    @Mark said:
    The customer service at GreatCollections is amazing. I live in Florida and last month, when there was a danger of a hurricane striking my area (which it did but not too badly) GreatCollections reached out to me and asked if I wanted to wait a week until they shipped a coin I had just won. I agreed that was a good idea, so they delayed shipping a week and then promptly shipped it.

    Last week I won 2 coins at GreatCollections and they sent them to me a very nice box (as you can see below) with a "Thank you" in it. Actually, I probably owe them a thank you for their great service. :)

    .
    .
    .
    Mine was shipped with my winnings 2 weeks ago. What a nice gesture. I thanked Ian personally, great organization……….

    My online coin store - https://desertmoonnm.com/
  • U1chicago
    U1chicago Posts: 6,995 ✭✭✭✭✭
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    @Herb_T said:
    What did you buy that they shipped them in that box? I have made a bunch of purchases from them and I have just got them rubber banded together!

    I believe it has to be over a certain dollar amount for an item (note that I have not received one either so basing my guess on that). My orders tend to be 1-3 coins and come in the cardboard safe-t-mailers.

  • WildWestHalfDollars
    WildWestHalfDollars Posts: 7,106 ✭✭✭✭✭
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    Great company purchased from them a few times and will continue buying from them.

    Liberty Seated Half Dollars

  • pmh1nic
    pmh1nic Posts: 3,503 ✭✭✭✭✭
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    I've only had good experiences with GC.

    The longer I live the more convincing proofs I see of this truth, that God governs in the affairs of men. And if a sparrow cannot fall to the ground without His notice is it possible for an empire to rise without His aid? Benjamin Franklin
  • jmlanzaf
    jmlanzaf Posts: 43,072 ✭✭✭✭✭
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    @PhilArnold said:
    GC is the best. I’m a little biased, though.

    Annual employee review coming up? 😉

    All comments reflect the opinion of the author, even when irrefutably accurate.

  • DRUNNER
    DRUNNER Posts: 3,946 ✭✭✭✭✭
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    I will jump on this too. Old-school true customer service with fair and equitable business all the way around. A true bright spot in the numismatic world . . . .

    Drunner

  • Dave99B
    Dave99B Posts: 8,947 ✭✭✭✭✭
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    I've slowly switched from eBay to GC over the past few years, both buying and selling. I rarely buy on eBay anymore. I like to know what I'm buying, and the photography on GC obviously trumps the images on The Bay. Great service too from end to end.

    Dave

    Always looking for original, better date VF20-VF35 Barber quarters and halves, and a quality beer.
  • oreville
    oreville Posts: 12,422 ✭✭✭✭✭
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    @TomB said:
    Very nice gesture on the part of GC. I guess I'm like the numismatic Charlie Brown. No matter how much business I have done with GC over the years, all I get is a rock-

    I just stopped by my local gift shop and was given a free but useless and a great gag gift. A ceramic taco holder. Perfect for my daughter whose husband hates clutter!

    A Collectors Universe poster since 1997!

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