Shout Out to GC

Mark

The customer service at GreatCollections is amazing. I live in Florida and last month, when there was a danger of a hurricane striking my area (which it did but not too badly) GreatCollections reached out to me and asked if I wanted to wait a week until they shipped a coin I had just won. I agreed that was a good idea, so they delayed shipping a week and then promptly shipped it.

Last week I won 2 coins at GreatCollections and they sent them to me a very nice box (as you can see below) with a "Thank you" in it. Actually, I probably owe them a thank you for their great service.

golden

Very nice!

Herb_T

What did you buy that they shipped them in that box? I have made a bunch of purchases from them and I have just got them rubber banded together!

Walkerfan

Good people. I’ve never had an issue with them.

erwindoc

I use them almost exclusively now for coin purchases online. Easy to search and customer service is outstanding. A little of the wild west on ebay and a little too snooty on some of the other big auction sites for me.

Tibor

I used GC back in 2020 when I had a handful of coins to sell. My experience was wonderful. I highly recommend them.

TwoSides2aCoin

I’m sure I can fare better with Ian and Co. than with my $.99 eBay auctions and bidder’s retractions. Then again those eBay items( due to risks ) gets details coins and raw stuff starting at a dollar. My graded stuff rarely goes to eBay. I’m saving those boxes for Ian.

Maywood

I've been a customer since the TeleTrade days which would be before the beginning.

PhilArnold

GC is the best. I’m a little biased, though.

cheezhed

GC is one of the best.

Desert Moon

@Mark said:
The customer service at GreatCollections is amazing. I live in Florida and last month, when there was a danger of a hurricane striking my area (which it did but not too badly) GreatCollections reached out to me and asked if I wanted to wait a week until they shipped a coin I had just won. I agreed that was a good idea, so they delayed shipping a week and then promptly shipped it.

Last week I won 2 coins at GreatCollections and they sent them to me a very nice box (as you can see below) with a "Thank you" in it. Actually, I probably owe them a thank you for their great service.

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Mine was shipped with my winnings 2 weeks ago. What a nice gesture. I thanked Ian personally, great organization……….

U1chicago

@Herb_T said:
What did you buy that they shipped them in that box? I have made a bunch of purchases from them and I have just got them rubber banded together!

I believe it has to be over a certain dollar amount for an item (note that I have not received one either so basing my guess on that). My orders tend to be 1-3 coins and come in the cardboard safe-t-mailers.

TheGoonies1985

Great company purchased from them a few times and will continue buying from them.

TomB

Very nice gesture on the part of GC. I guess I'm like the numismatic Charlie Brown. No matter how much business I have done with GC over the years, all I get is a rock-

pmh1nic

I've only had good experiences with GC.

jmlanzaf

@PhilArnold said:
GC is the best. I’m a little biased, though.

Annual employee review coming up? 😉

DRUNNER

I will jump on this too. Old-school true customer service with fair and equitable business all the way around. A true bright spot in the numismatic world . . . .

Drunner

Dave99B

I've slowly switched from eBay to GC over the past few years, both buying and selling. I rarely buy on eBay anymore. I like to know what I'm buying, and the photography on GC obviously trumps the images on The Bay. Great service too from end to end.

Dave

oreville

@TomB said:
Very nice gesture on the part of GC. I guess I'm like the numismatic Charlie Brown. No matter how much business I have done with GC over the years, all I get is a rock-

I just stopped by my local gift shop and was given a free but useless and a great gag gift. A ceramic taco holder. Perfect for my daughter whose husband hates clutter!