CACG vs. NGC and PCGS submissions

BUFFNIXX · April 23, 2024 2:04PM

Was wondering how fellow collectors feel about the "new" grading service CACG. Are any regular submitters planning to change some or most of their future submissions form ngc.pcgs to cacg? Comments would be appreciated as I am contemplating send some coins to CACG in the near future.

oldabeintx · April 23, 2024 2:11PM

I crossed a number of stickered coins to CACG. The turnaround was about 10 days including mail time. I haven’t tried to cross unstickered coins or submit raw coins, but given the turnaround time I experienced, I will definitely use CACG rather than wait a month or more for my coins.

ChrisH821 · April 23, 2024 2:23PM

I'm sticking with PCGS since that is where my registry sets are. Also I'm not a member of CAC so there's that.

PeakRarities · April 23, 2024 2:43PM

Im leaving my pcgs stickered coins as is for now, but I'll use CACG for unstickered crossovers, ngc crossovers, or sometimes fresh coins. I dont like to be married to one grading service, and each of them has their strengths and weaknesses that need to be considered depending on the goals for that submission.

coinbuf · April 23, 2024 2:47PM

I have only submitted raw coins to CACG, I was very happy with my results as they for the most part were right in line with my expectations. I am not a dealer nor do I sell often thus I don't do the crossover game at all, I have some raw morgans that I plan to submit to CACG and plan for the most part to use CACG for raw coins in the future.

cameonut2011 · April 23, 2024 3:14PM

I will cross NGC CAC coins to CACG. Otherwise, I prefer submitting to PCGS.

dennis5151 · May 2, 2024 8:41AM

just adds another layer of ???? to collecting. I am thinking cost, confusion, and crossover opportunity.

Of course, my cross over experience with PCGS, NGC, ANACS, and ICG has not worked out. For example. one test of the same PCGS 67 + went to a 67 at NGC, ANACS, and ICG.
My NGC AU58 went to 55 at ANACS. Another NGC AU58 went straight across to ANACS 58.

Any luck on going up at this new CACG?

P0CKETCHANGE · May 2, 2024 9:06AM

I’m not planning on crossing any of my PCGS coin, but the next set I embark on will likely be CACG. The main reason is that I have lost confidence in the TrueView product.

Barberian · May 2, 2024 10:06AM

@P0CKETCHANGE said:
I’m not planning on crossing any of my PCGS coin, but the next set I embark on will likely be CACG. The main reason is that I have lost confidence in the TrueView product.

I hope they're reading this.

PCGS may end up having the fastest turnaround times ever if they keep charging $5 for Trueview while serving up "pumpkin pie."

winesteven · May 2, 2024 8:26PM

@ChrisH821 said:
I'm sticking with PCGS since that is where my registry sets are. Also I'm not a member of CAC so there's that.

FYI,

CACG now has a growing Registry. They accept coins for their Registries graded by PCGS and NGC. They actually have two categories of Registries. The less strict one accepts coins in any combination of PCGS, NGC, or CACG holders, and the coins can have no CAC sticker, or be stickered. They call this the “Universal “ Registry. Their stricter Registry still takes coins in those three TPG holders, but those in PCGS and NGC holders must be stickered. This is the “CAC Only” Registry. While 100% of my coins are graded by PCGS, I fully partake in the PCGS Registry AND the two CACG Registries.
They now have a “CAC Grading Club”, similar in some ways to the PCGS Collector Membership. Everything is prorated for a calendar year. While the annual fee is $99, you get $50 in annual grading credit, as well as the Greysheet CAC quarterly publication, a $65 dollar value. That’s really a great deal! This gives you IMMEDIATE full submission grading privileges with CACG, but NOT CAC stickering submission privileges at their NJ facility. For stickering, you just request to be added to the short waiting list.

Steve

Desert Moon · May 3, 2024 4:10AM

All US eligible coins I have for TPG submission from hereon will go to CACG. I fully agree with their approach to grading, they are quick for return, and I believe that over the long run, coins in their holder will have more value.

I submitted 6 to them yesterday at CSNS.

Best, SH

Walkerfan · May 3, 2024 6:28AM

I will submit to and buy PCGS and NGC only for me.

I may purchase a CACG already graded coin But only if it is unique and hard to find and not astronomically priced.

yspsales · May 2, 2024 9:19AM

Picking opportunities aside...

Sticking with PCGS for subs and crossovers.

Cougar1978 · May 2, 2024 12:28PM

Not a CAC or CACG submitter.

But Buy some CACG stuff now and then.

ChrisH821 · May 2, 2024 1:27PM

@Barberian said:

@P0CKETCHANGE said:
I’m not planning on crossing any of my PCGS coin, but the next set I embark on will likely be CACG. The main reason is that I have lost confidence in the TrueView product.

I hope they're reading this.

PCGS may end up having the fastest turnaround times ever if they keep charging $20 for Trueview while serving up "pumpkin pie."

TrueViews are only $5, or included at no extra cost with submissions above economy or modern.
https://www.pcgs.com/servicesandfees

Barberian · May 2, 2024 1:29PM

@ChrisH821 said:

@Barberian said:

@P0CKETCHANGE said:
I’m not planning on crossing any of my PCGS coin, but the next set I embark on will likely be CACG. The main reason is that I have lost confidence in the TrueView product.

I hope they're reading this.

PCGS may end up having the fastest turnaround times ever if they keep charging $20 for Trueview while serving up "pumpkin pie."

TrueViews are only $5, or included at no extra cost with submissions above economy or modern.
https://www.pcgs.com/servicesandfees

Oops. I confused it with attributions. I'll edit it. Thanks for the correction.

Numismaphile · June 26, 2025 12:53AM

Same as the others: If collectors really study coins and trade in ones appropriate to their ability, budget, and experience, they will come to rely upon the most reliable grading opinion of all: their own.

PerryHall · June 26, 2025 1:14AM

For what I collect, I only buy coins that have already been slabbed by one of the major recognized grading services. I like variety so I have no desire or need to have all of my coins in the same style of slab. I primarily buy the coin rather than the slab or sticker.

winesteven · June 26, 2025 1:45AM

@PerryHall said:
For what I collect, I only buy coins that have already been slabbed by one of the major recognized grading services. I like variety so I have no desire or need to have all of my coins in the same style of slab. I primarily buy the coin rather than the slab or sticker.

That sounds great, “Buy the coin, not the slab or sticker”, and I agree with that for three-figure coins.

Most of the coins I buy are four-figure coins, and I realized a long time ago that my grading skills are not at the level of those grading at the TPG’s or at CAC stickering. I also decided not to put in the tremendous time that would be needed to get those skills to their level for a very wide variety of U.S. “Classic” coins. As such, with my purchases, I want to have a professionals degree of confidence that the coins are indeed solid for the grade and have not had surface treatments applied that might be acceptable to the TPG’s, but are not acceptable in the opinion of CAC.

The great thing about our wonderful hobby, is there’s no right or wrong! Each collector can choose to collect what they want to collect! The goal for each of us is to enjoy and get pleasure from our collections, and I truly believe that is happening for all of us!

Steve

logger7 · June 26, 2025 5:40AM

The cac system is the most professional of the choices in most respects; imaging, grading, billing, etc.. It seems designed to circumvent problems. Their grading seems overly strict though.

OAKSTAR · June 26, 2025 6:20AM

@logger7 said:
The cac system is the most professional of the choices in most respects; imaging, grading, billing, etc.. It seems designed to circumvent problems. Their grading seems overly strict though.

I was blown away with CAC's customer service. When you call and they answer the phone immediately addressing you by name, before you say anything is remarkable! When your call comes in, your submission profile pops up on their screen before they even answer, knowing all your history and information upfront! Brilliant!!

Shurke · June 26, 2025 8:36AM

CACG is currently my TGP of choice for attributing variety coins. They do great work there.

And as others have mentioned, their customer service is truly top notch.

braddick · June 26, 2025 9:33AM

I wish more businesses, like the grading services, would take on a business model such as Chewy pet supplies and cat/dog food:

When a customer informs Chewy about the loss of their pet, they have a reputation for providing exceptional customer service and compassion.
Here's how Chewy typically handles such situations:
-Refunds and Donations: Chewy offers a full refund for unopened food or medication purchased for the deceased pet. -Instead of requiring returns, they encourage customers to donate the unused items to a local shelter or friend.
-Sympathy and Support: Chewy often sends a sympathy card and flowers or a memorial stone to the grieving pet owner as a gesture of support.
-Offers of Grief Counseling: They also provide resources and potentially direct access to counselors specializing in pet bereavement to help customers cope with their loss.
-Cancellation of Subscriptions: They make it easy for customers to cancel any auto-ship subscriptions associated with the deceased pet.

Now, after the loss of such a pet I'd imagine it isn't too terribly long before that prior pet owner adopts another animal.
Guess when that renewed pet owner will contact for their pet's needs?

If customer service was over and beyond, collectors are a loyal bunch. I'd imagine hardly anyone would stray from the Service that offers not just the minimum, but goes the extra mile.

jesbroken · June 26, 2025 9:47AM

What are the CACG membership stats? Do they allow new members, I've heard they do not, must you be a member to list coins in either of their registries.
Jim

winesteven · June 26, 2025 9:55AM

I don’t believe you have to be a member to partake in either or both of their Registries. In each Registry, you can use coins graded by PCGS, NGC and/or CACG. The “Universal” Registry accepts coins with or without CAC stickers. The “CAC Only” Registry will only accept coins either with a CAC sticker (PCGS and NGC) or coins graded by CACG. Coins graded by CACG get an extra 1/4 point.

Steve

logger7 · June 26, 2025 10:16AM

@braddick said:
I wish more businesses, like the grading services, would take on a business model such as Chewy pet supplies and cat/dog food:

When a customer informs Chewy about the loss of their pet, they have a reputation for providing exceptional customer service and compassion.
Here's how Chewy typically handles such situations:
-Refunds and Donations: Chewy offers a full refund for unopened food or medication purchased for the deceased pet. -Instead of requiring returns, they encourage customers to donate the unused items to a local shelter or friend.
-Sympathy and Support: Chewy often sends a sympathy card and flowers or a memorial stone to the grieving pet owner as a gesture of support.
-Offers of Grief Counseling: They also provide resources and potentially direct access to counselors specializing in pet bereavement to help customers cope with their loss.
-Cancellation of Subscriptions: They make it easy for customers to cancel any auto-ship subscriptions associated with the deceased pet.

Now, after the loss of such a pet I'd imagine it isn't too terribly long before that prior pet owner adopts another animal.
Guess when that renewed pet owner will contact for their pet's needs?

If customer service was over and beyond, collectors are a loyal bunch. I'd imagine hardly anyone would stray from the Service that offers not just the minimum, but goes the extra mile.

Several of our coin club members are cat lovers and wept profusely when they lost their beloved pet, and the mere mention of them brings tears to their eyes and choked up voices. You can't underestimate the strong emotional connections with pets.

Cougar1978 · June 27, 2025 5:45PM

Still a PCGS submitter. But have acquired some CACG material for retail stock. My sales volume for CACG off the bourse to investors has been high. My CACG inventory increased substantially this year.

JerseyB · June 27, 2025 6:32PM

All of my subs have gone to PCGS. I use the PCGS registry and prefer the holders. I want to submit to CACG. I'm waiting to have at least 5 coins. I have used the stickering service a few times.

CACG vs. NGC and PCGS submissions

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