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Resolved! Ebay sellers might want to read this.

shishshish Posts: 1,225 ✭✭✭✭✭
edited December 12, 2023 9:54PM in U.S. Coin Forum

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  • edited December 7, 2023 8:22AM
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    BAJJERFANBAJJERFAN Posts: 31,690 ✭✭✭✭✭

    "We wanted to let you know that your payouts have been placed on a temporary hold. This may have happened for a variety of reasons—to learn more, you can check out our Payments on hold page."

    If the buyer pays with PayPal how does eBay freeze your funds? Do they have to go through eBay?

    theknowitalltroll;
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    davewesendavewesen Posts: 7,003 ✭✭✭✭✭

    I do not know value of coin, but a letter suggesting they return the coin immediately or else theft charges will be filed would be appropriate.

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    SoFloSoFlo Posts: 565 ✭✭✭✭

    Sounds like a nightmare scenario. What, if anything, could have been done to avoid this situation?

    After all these years my wife still thinks I'm sexy. Every time I walk by she says "What An Ass"

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    Desert MoonDesert Moon Posts: 6,501 ✭✭✭✭✭

    @Mizzou said:
    Sounds like a nightmare scenario. What, if anything, could have been done to avoid this situation?

    er, don't sell on ebay?

    My online coin store - https://desertmoonnm.com/
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    jt88jt88 Posts: 3,573 ✭✭✭✭✭

    I think we all should share ebay buyer ID like this to block them until there is a solution for the charge back.

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    braddickbraddick Posts: 25,206 ✭✭✭✭✭

    This is disheartening.

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    Cougar1978Cougar1978 Posts: 10,082 ✭✭✭✭✭
    edited December 8, 2023 6:59AM

    That’s a really terrible situation. Ripoff scum - They will try rip you anyway possible. It’s every sellers nightmare. Many Bay sellers in my coin club have a tack on in their markup equation bc of that or no returns accepted. . For most part I do my big ticket material at shows / or big spender private retail clients. Also have sign at shows - all site seen transactions final. For me proper risk mgt on bay staying below a certain $ amt. Was very angry when they took away be able neg / call out bad buyers.

    Investor
  • edited December 7, 2023 3:19PM
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    HoneyMarketHoneyMarket Posts: 1,039 ✭✭✭✭✭

    @jmlanzaf said:
    You can also avoid income taxes by working for free.


    ...and the best part is that you get to write off your travel and incidental expenses for free work!


    BST references available on request

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    flyguyflflyguyfl Posts: 127 ✭✭✭

    Don't use eBay and this just reinforces my decision (in my mind at least). Where possible I do business withh PCGS dealers.

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    Dave99BDave99B Posts: 8,956 ✭✭✭✭✭

    Yikes. Sorry to hear about this mess. Very depressing. :s

    Dave

    Always looking for original, better date VF20-VF35 Barber quarters and halves, and a quality beer.
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    logger7logger7 Posts: 9,951 ✭✭✭✭✭

    I've never wanted to stick buyers with something they don't want to keep. Properly described, graded, priced material with returns are less likely to be targets of returns or chargebacks. If items are overpriced and the transaction feels like someone is trying to gouge or take advantage and not accept returns, the chances of problems like this escalate greatly. It's a hobby after all, sellers deserve profits however it is a two sided transaction.

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    Project NumismaticsProject Numismatics Posts: 1,889 ✭✭✭✭✭

    @jmlanzaf said:

    @flyguyfl said:
    Don't use eBay and this just reinforces my decision (in my mind at least). Where possible I do business withh PCGS dealers.

    It's not ebay. It's the CC processor. If you accept CC payments directly or through PayPal or Venmo, it could happen to you.

    If you want to only sell to PCGS dealers, that's your prerogative.

    eBay could stand to be much more clear about the fact that they do not protect sellers from chargebacks and that their seller protection does not apply.

    They could also go after bad buyers themselves by banning abusive buyers permanently - in this case the buyer has a feedback score in the thousands - a ban would be impactful since this is a heavy user.

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    Cougar1978Cougar1978 Posts: 10,082 ✭✭✭✭✭

    While support return option believe seller should have the right to neg, call out bad buyers.

    Investor
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    rte592rte592 Posts: 2,240 ✭✭✭✭✭

    @Cougar1978 said:
    While support return option believe seller should have the right to neg, call out bad buyers.

    The seller should also have all the contact information on the buyer?
    Right?
    Could the seller blast the buyer in the media and or make a personal visit?

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    privatecoinprivatecoin Posts: 3,886 ✭✭✭✭✭

    @jmlanzaf said:

    @spacehayduke said:

    @Mizzou said:
    Sounds like a nightmare scenario. What, if anything, could have been done to avoid this situation?

    er, don't sell on ebay?

    You can also avoid income taxes by working for free.

    This would also happen in the BST of any other place where you accepted PayPal. Or you could pay cash and have no recourse if the seller screws you... which has happened in BST, FB, coin shows and a dozen other places.

    The only risk free existence is death.

    Life was great until I was born. It's been all down hill ever since. :D

    Paper money eventually returns to its intrinsic value. Zero. Voltaire. Ebay coinbowlllc

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    shishshish Posts: 1,225 ✭✭✭✭✭

    Amwldcoin did everything eBay asked him to do. He does allow returns. Even if he didn’t the buyer could have filed a SNAD even though he didn't in this case.

    The only reason eBay would give me is that the seller protection would not cover it was because the CC company ruled in the buyer’s favor.

    P.S. A police report has been filed.

    Liberty Seated and Trade Dollar Specialist
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    privatecoinprivatecoin Posts: 3,886 ✭✭✭✭✭

    @jmlanzaf said:

    @privatecoin said:

    @jmlanzaf said:

    @spacehayduke said:

    @Mizzou said:
    Sounds like a nightmare scenario. What, if anything, could have been done to avoid this situation?

    er, don't sell on ebay?

    You can also avoid income taxes by working for free.

    This would also happen in the BST of any other place where you accepted PayPal. Or you could pay cash and have no recourse if the seller screws you... which has happened in BST, FB, coin shows and a dozen other places.

    The only risk free existence is death.

    Life was great until I was born. It's been all down hill ever since. :D

    Most people on this forum would say that life has been down hill after jmlanzaf was born. ;)

    You or after slickcoin was born? :D

    Paper money eventually returns to its intrinsic value. Zero. Voltaire. Ebay coinbowlllc

  • edited December 8, 2023 10:53AM
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    Project NumismaticsProject Numismatics Posts: 1,889 ✭✭✭✭✭

    @jmlanzaf said:

    @shish said:
    Amwldcoin did everything eBay asked him to do. He does allow returns. Even if he didn’t the buyer could have filed a SNAD even though he didn't in this case.

    The only reason eBay would give me is that the seller protection would not cover it was because the CC company ruled in the buyer’s favor.

    P.S. A police report has been filed.

    No one is saying what the buyer did was correct. This is a common scam on Amazon, by the way.

    Many of us are saying that eBay should do more.

    Buyers are not allowed to file chargebacks under eBay policy. Why can’t eBay ban this buyer for breach of terms? This buyer has >2,000 feedback - a ban could be very effective at promoting the buyer to do the right thing.

  • edited December 8, 2023 12:39PM
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    SoFloSoFlo Posts: 565 ✭✭✭✭

    "If you choose to dispute a chargeback, we assess a Disputed Chargeback fee of $20.00 and require you to provide us with information that we need to dispute the claim. When we have received the information from you, we work with the bank or credit card company to resolve the chargeback"

    Great, you get ripped for a few hundred bucks and now we're gonna hit you again.

    After all these years my wife still thinks I'm sexy. Every time I walk by she says "What An Ass"

  • edited December 8, 2023 2:30PM
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    mosjcoinmosjcoin Posts: 116 ✭✭✭

    That's shame what ebay is allowing to happen. I know 2 wrongs don't make a right. You can buy his baseball card and do the same to him. Just saying I play dirty when they do. Sam

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    TwoSides2aCoinTwoSides2aCoin Posts: 45,267 ✭✭✭✭✭

    Nothing new. Seems to be 100% risk on dealing with everyone, anywhere. Consumer (protection) safety isn't what it used to be. Consumer fraud is the name of the game in society, today. Seller protection ? What a novel idea.

    Practice makes perfect & nobody is perfect. So, practice being nobody and be perfect !

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    MFeldMFeld Posts: 17,308 ✭✭✭✭✭

    It sounds as if the situation has been (or is about to be) resolved:

    amwldcoin
    4:21PM Flag
    Resolved! The buyer has paid and raised many questions about the payment system! Here is his message to me through eBay after leaving a message on my answering machine.

    PayPal said they filed a claim against my credit card company. My credit card company said
    they filed a claim against PayPal, and Ebay was absolutely useless. Anyway I finally saw, with my own 2 eyes, that
    my credit card company credited my account for $318.75. It took me a while to figure out, that it was YOUR
    coins $318.75. The worst part of this nightmare was that I DID NOT FILE A CLAIM with anybody. That is why at first
    when I communicated with you, I was saying "what the heck is this guy talking about." I am glad this most fruitless
    situation is finally coming to a rightful END. Please email me stating that if I, which I am going to, PayPal you $318.75,
    the issue over non-payment for the 1904-S, Barber Half Dollar, PCGS, VG10, is OVER, and you will be dropping all claims
    of non-payment against me, on any venue that you complained to about, in regards to this situation. Please compose this message, through this venue tonight, and I WILL pay you, using your official, Ebay, PayPal, email address TONIGHT.

    Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.

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    derrybderryb Posts: 38,633 ✭✭✭✭✭

    @jmlanzaf said:
    This is why I have said that you should always allow returns. Returns are handled through eBay. Charge backs are independent of eBay and a much more difficult process. And CC companies don't force returns if merchandise. If you don't offer returns, you encourage charge backs.

    The majority of chargebacks are from crooks. While I offer returns, I'm pretty sure it does not deter chargebacks from crooks.

    Governments can print currency. Only the people can print faith in it — and they’re running low on ink.

  • edited December 13, 2023 5:33AM
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    Cougar1978Cougar1978 Posts: 10,082 ✭✭✭✭✭
    edited December 13, 2023 7:56AM

    It’s a nightmare scenario. Have no more than a 2 week return period. If return, your business is essentially shutdown for that time period. If you refund before end of period or item received according to tracking the chokehold on the account released. If item not received (according to tracking) after 2 weeks hold released and too bad so sad for buyer. Last instance a $100 sale buyer did not provide tracking, never returned it, hold released, no refund. Had defeated a similar incident on a $130 item about a year before. It’s responsibility of buyer provide tracking. If they try badger you about it just ignore or remind them it’s their responsibility provide tracking. I don’t do hardly any big ticket items there - only at shows or private well off retail clients.. Shows - Take Cash money only, no returns on sight seen transactions.

    Investor
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    CoinRaritiesOnlineCoinRaritiesOnline Posts: 3,689 ✭✭✭✭

    So the buyer never filed a claim and the card company initiated one on their own? No idea what happened, but I'm glad it is seemingly resolved.

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