a few tips from an ebay dealer
CoinCoins
Posts: 698 ✭✭✭
please
do not include a little 'note' telling me how to carefully package your item. i know how to package stuff. stop it.
stop telling me to send you tracking numbers once it's mailed. it's automatic.
if you don't see a box in the pictures, don't ask me if a box is included.
if you don't see a COA don't ask me if a COA is included.
don't ask me what i'd grade the coin. it's up to you.
stop asking me if the item pictured is the same item you'll receive. of course it is.
stop sending offers that are like 30% of the asking price. it's ridiculous.
if your tracking numbers say it should've been there today but it didn't show up, don't assume i can magically make it arrive right now by emailing me about it. be patient. for christ's sake.. i have no control over the USPS.
look at the pictures. i upload giant pics for a reason.
read the description. i can't tell you how many times people ignore this.
do not wait DAYS to pay for it. this is annoying.
above all.. stop asking me dumb questions. i've hit a point where i just delete them.
i know this may come off as asshole-ish, but believe me, 20 years of this will drive you to the point of starting threads like this.
the very best customers are the ones that pay immediately and then get it in the mail when it arrives. zero communication. we keep it simple. i like you guys a lot.
to the rest of you: stop bugging us with moronic nonsense.
thank you very much
sigh
Comments
“I know this may come off a*^#^^.
Nope, it absolutely comes off that way.
Sounds like it’s time for you to hang it up or at least a very long vacation. Bite the hand that feeds you?
Really don’t like people being people is a rough spot to be in.
I’m very sorry for your miserable situation. I wonder how you got there?🤨
🎶 shout shout, let it all out 🎶
you go sell stuff on ebay for decades and deal with the general public
see what happens
You forgot one, they ask if you will combine shipping when the listing says free shipping.
After 20 years you should be use to it buy now.
i hit a point where i couldn't take the "do you combine shipping?" anymore years ago
None of those questions seem that outrageous to me and I consider them very typical for about 1 in every 20 eBay transactions.
You think you have it bad, what about the dealer with a shop and they have to look at 5 pennies from 5 different customers every day asking if the penny they just found in Walmart's parking lot is an error and then they tell you that you are full of it and don't know what you are talking about.
Do you have this complaint list on your EBay page? That's where it belongs. Buh bye.
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"Do you have this complaint list on your EBay page"
there is no 'ebay page' to post this on. you don't even know what you're talking about.
it's astounding... dealing with people is completely astounding.
i welcome normal people
i'm sick of nonsense. which, for some reason, is constant.
guy buys a 1950 coin
'i thought this was a 1990 coin & i want to return'
i get negative feedback
all because his mom dropped him on his head
regularly
ebay is the walmart of the internet
"Do you have this complaint list on your EBay page"
"there is no 'ebay page' to post this on."
Just put it in with your item description on all your listings.
Your post comes off as condescending.
I hate to say this, but you need to post this somewhere else. Probably 80% of the people on this board would be the best damn customers you could hope for.
The general population DOESN'T live here (at least not for long), and rarely visits for more than a drive by parking lot find post.
“We are only their care-takers,” he posed, “if we take good care of them, then centuries from now they may still be here … ”
Todd - BHNC #242
I understand your frustration. I'm not only an eBay dealer (since 1999), I'm also a show rep for ANACS (since 2013), where I answer questions, give opinions, and take coin submissions for grading. I'm thinking of writing a book someday about some of my interactions. My wife, who hangs out at the table with me from time to time, frequently tells me a I'm a saint for how I interact with some of the customers.
I have the best eBay clientele
There are a few eBay sellers that I have noticed, that may have a screw loose or two.
ya see? it's weird...
80% of you are easy to deal with
20% say things like "rarely visits for more than a drive by parking lot find post"
it's so bizzare
Is your eBay name also CoinCoins?
Worry is the interest you pay on a debt you may not owe.
time for vacation...my favorite.. seller emails me 1 hr after auction close asking for payment ... then makes the shiping label ...gets the money.. ships 8 days after label made & getting payment
Make sure to let me know you eBay handle. I'll block myself.
“We are only their care-takers,” he posed, “if we take good care of them, then centuries from now they may still be here … ”
Todd - BHNC #242
"stop sending offers that are like 30% of the asking price. it's ridiculous" this is what I always get from ebay buyers or what is my best offer while I only offer BIN. The next question is what is the weight of the coin?
it's simply incredible....
it's COINSNIOC
if you're truly a dunce i honestly want nothing to do with you. i don't even want your money.
I guess you figured out you won't find sympathy here.
You will find it between $hit & syphilis in the dictionary though.
ugh
You shouldn't have posted your ebay ID.
Get ready for a bunch more stupid questions from members here trying to annoy you further.
.
Thanks! I doubt you'd have anything I'd be interested in anyway.
As far as insulting my level of intellect ... despite my run on sentences and occasional typo's ... you might want to check yourself there. Pretty sure in my field, and a few other places, you'd be facing one hell of an uphill battle.
I COULD have said,
The general population DOESN'T live here (at least not for long), and rarely visits for more than to show a drive-by parking lot find, or to profess they are an eBay dealer, and then complain about all their imbecile customers.
“We are only their care-takers,” he posed, “if we take good care of them, then centuries from now they may still be here … ”
Todd - BHNC #242
WHAT
Bold of you CoinCoins!
Took some huevos to post here knowing you would get super flamed so I appreciate your frustration and candor.
Although. I suspect the eBay 20% you are annoyed with aren’t much here.
O the horror that your life is, the pure he!! you have been put through. There is only one solution, you must find that sadistic pig that forced you into this terrible life and extract your revenge. Only then will you have peace and be able to rest.
My Collection of Old Holders
Never a slave to one plastic brand will I ever be.
it is too bad only half the eBay sellers do those things you list
One of the biggest problems right here. Unfortunately, I have had a live eBay CS rep tell me they don't require that prospective buyers actually read the descriptions.
This is your description. Off your site. What the dang heck are you doing? Ask for what is happening and then rip on people for doing what you want?🙀
🎶 shout shout, let it all out 🎶
A few tips from an ebay buyer..
Find out what coin prices are in the real world, not the crazy world 90% of you seem to live in..
Take pictures that a person can actually see with their real eyeballs, not the crazy eyes that you must have got with the crazy price list they hand out in ebay dealer dream land..
And finally, scrubbed out and essentially destroyed coins don't sell for multiples of PCGS guide...if you are confused about how to sell this type of junk, just use the $.99 auction and let them find a new home, probably in some other fantasy land ebay sellers 5x BIN offering..
😅
We all need to vent sometimes, maybe this isn't the best place though, idk.
I founded my company in 1994. I am also a full-time online vendor who started on eBay. While I no longer deal with the day-to-day activities of my corporation, you will not hear me flame this guy.
I know firsthand his frustration. You get to the point you can tell a problem customer from their first email.
My oldest son, who's taken over my position, is a saint. He has the patience of Job.
I do not.
"Ask for what is happening and then rip on people for doing what you want?"
it never ends
thank you
1) do not include a little 'note' telling me how to carefully package your item. i know how to package stuff. stop it.
Me... I only ship coins. Sealers, bubble wrap, popcorn. Only Registered shipments. If the customer wishes any other method I am very cordial and say... please cancel the order.
2)stop telling me to send you tracking numbers once it's mailed. it's automatic.
ME... I send a PM after shipment with tracking and add the tracking on E-Bay.
3) if you don't see a box in the pictures, don't ask me if a box is included.
I sell coins not boxes so I'm unsure how to answer?
4) if you don't see a COA don't ask me if a COA is included.
ME....I sell slabbed coins only so....
5) don't ask me what i'd grade the coin. it's up to you.
ME... Since I only sell slabbed coins... I tell them they bought a PCGS slabbed 63 for instance. PCGS hasn't asked me to advise on their grades.
6)stop asking me if the item pictured is the same item you'll receive. of course it is.
Me... The big online sellers create the uncertainty over whether I will receive the coin pictured.. Often they use stock photos.
7) stop sending offers that are like 30% of the asking price. it's ridiculous.
I receive those all the time. We must have have the same customers looking at our offerings. I wonder, Do they ever buy anything?
8) if your tracking numbers say it should've been there today but it didn't show up, don't assume i can magically make it arrive right now by emailing me about it. be patient. for christ's sake.. i have no control over the USPS.
When I say Registered.. few complain. They are familiar with the delays and usually they understand. I do push the PO (if possible) by opening investigations and send the play by play to the customer.
9) look at the pictures. i upload giant pics for a reason.
Our scans are horrible so Kudos to you.
10) read the description. i can't tell you how many times people ignore this.
I was talking to my 4 year old granddaughter about reading a book. She says, "why ? just look at the pictures". Same, same?
11) do not wait DAYS to pay for it. this is annoying.
Usually I'm paid right away. I don't pack the shipment or count on a sale until the payment is made.
12)above all.. stop asking me dumb questions. i've hit a point where i just delete them.
Some people are lonely and need to talk to someone. You're up.
13)i know this may come off as asshole-ish, but believe me, 20 years of this will drive you to the point of starting threads like this.
Having a bad week? Next week the issues will be the same. You'll just handle them better.
14) the very best customers are the ones that pay immediately and then get it in the mail when it arrives. zero communication. we keep it simple. i like you guys a lot.
I like no one. I can't control the delivery. If you're unhappy... return the coin. Too many returns and I'll go off E-Bay.
15)to the rest of you: stop bugging us with moronic nonsense.
I resemble that remark.
thank you very much
Don't thank us. There will be a bill for our advice sent via mail.
I see no issues with this post, it's just letting off steam.
at some point you have to accept that this world is overloaded with weirdos & it's heartbreaking...
Most people are a bit weird.
I'm lucky as I'm just eccentric.
Thanks. I check out your auctions but I may have a few questions.
Worry is the interest you pay on a debt you may not owe.
I 100% agree with you my brother. If ya can’t take the heat get outta the kitchen my grandma used to say.
"this world is overloaded with weirdos"
Yep and it just gets worse with each passing day.
If ya can't beat em' join em'
Dude, for your recent negative feedback, the description of the associated listing clearly spells out an NGC slabbed MS63. Your picture may show that of a raw coin that is clearly circulated, but perhaps the buyer thought you made an error with the picture. You should have double checked your work. You failed to do so, and then proceed to tell the world the buyer can't think.
Yep, you are a real winner. And, if you get offended by people asking you those simple questions, then I agree with the previous posters...of which there are many...it is time for you to hang up the old hat and move along to something else you may find less offensive.
My simple request is that eBay is dropping the ability to "sell one like this" feature that allows sellers to list a coin that is NOT pcgs certified (although listed as if it is) and is always multiples of value.
Regarding the OP's grievances. These statements individually make sense. Cobbled together, though, makes the seller sound disgruntled.
peacockcoins
lemme ask you/anyone.. if you saw a raw coin.. PICTURES OF A RAW COIN.. on ebay, and it said 'NGC 63' in the "fields".. would you assume you'd get a slab in the mail, or would you think maybe it was an oversight on the sellers behalf... ya know, since there are pictures of a RAW COIN, MAYBE he just failed to adjust the listing..
all i did was list an NGC 63 prior, and then "sell similar" and missed adjusting the specs by accident on the next one. whoops.
11,000+ positive feedbacks, 20 years on ebay, top rated seller, with 99.9% positive feedback..
that guy was as dumb as they come. literally one of the dumbest people i've ever dealt with. 23k transactions...
ebay is a sespool of stupidity
AS a buyer on E-Bay I never assume anything. I send a PM and state that the picture shows a raw coin. The field show NGC 63. Which is correct? Thank you.
It's probably time to stop digging.
Smitten with DBLCs.
This is why I don't like "Item specifics". There's too many chances to make a data entry error when the same information is included in multiple places.
*cesspool
gratzi