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Weiss
Posts: 9,942 ✭✭✭✭✭
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We are like children who look at print and see a serpent in the last letter but one, and a sword in the last.
--Severian the Lame
--Severian the Lame
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Comments
Sounds very frustrating. I would have been worried as well and wanted to pick up. We’re you offered any explanation of the delay at any point?
You gave them more then enough time to complete the appraisal, with only thirty coins they should have done it right there while you waited.
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Sad... too sad to even make a worthy comment that would be helpful under the circumstances
Experience the World through Numismatics...it's more than you can imagine.
I would have a hard time leaving what sounds like at least $50,000 (10 DE's with some CAC and 63-65 alone are at least $25,000-30,000) or much more in coins with a dealer. What if they closed up shop? That would be a hassle I would not want to deal with. Smart to take the coins back and go.
Successful BST with drddm, BustDMs, Pnies20, lkeigwin, pursuitofliberty, Bullsitter, felinfoel, SPalladino
$5 Type Set https://www.pcgs.com/setregistry/u-s-coins/type-sets/half-eagle-type-set-circulation-strikes-1795-1929/album/344192
CBH Set https://www.pcgs.com/setregistry/everyman-collections/everyman-half-dollars/everyman-capped-bust-half-dollars-1807-1839/album/345572
No. Would not have waited. Poor service!
"She comes out of the sun in a silk dress,
running like a water color in the rain...."
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--Severian the Lame
No, I don’t blame you. If everything is slabbed and labeled, I would think you could bring it in so he can put eyes on everything, compile a list/pictures and do the research when he gets time. Why do the coins need to stay with him?
Their response:
With them disavowing they said Tuesday, I would've said give them back now, and I'll call you when you're not so busy. As a landlord you know you get little tells or reads on people, well you have to act on them.
Would not have left the shop without them.
Well, you said they know you.
Not cool. I know you've done a lot of business with them over the years. To treat you like some stranger/estate sale customer appraisal seems out of character. I can't see you sitting by and letting this go without a better explanation.
They are idiots, either do it, or tell you they can't [do it].
BHNC #203
Should have been done in an hour or two.
HUGE red flags, IMHO.
I wouldn't even have been as patient as you.
I would've grabbed my stuff, made sure it was all there and not switched out, and then BOLTED!!
My guess is, either, incompetence or something more sinister afoot.
Yes, be GLAD that you didn't become a statistic!!
Sometimes, it’s better to be LUCKY than good. 🍀 🍺👍
My Full Walker Registry Set (1916-1947):
https://www.ngccoin.com/registry/competitive-sets/16292/
I hate "professionals" who don't keep their word and don't respect the client's time. That said, I probably would have only given them the esoteric stuff to appraise (and maybe just a list, not the actual coins). The rest of the stuff could have been researched fairly quickly and easily via CAC/PCGS price guides in conjunction with auction archives from GC, Heritage, Stacks, etc.
Just my 2 cent piece.
They didn't want to do it and proved that to you.
In honor of the memory of Cpl. Michael E. Thompson
I wouldn't want to insure my stuff, I like the privacy. I just keep it in a safe place and not really worry about it.
My YouTube Channel
By the way, Hugh Wood Insurance doesn't require an appraisal and only wants individual items listed above a certain dollar threshold, which I believe might be $15,000 per item.
In honor of the memory of Cpl. Michael E. Thompson
Possible. It's also possible they farmed out the appraisal of the more obscure pieces to someone else who comes in infrequently.
Coin Rarities Online
Very bad dealer. Wasted your $100
Over the years, I've done more difficult appraisals than that in much less time.
I never wanted to be responsible for someone else's valuable property for longer than I had to be.......
Not if your insurance company requires a written 3rd party appraisal.
All comments reflect the opinion of the author, even when irrefutably accurate.
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--Severian the Lame
I don't understand this odd accusation. So they weren't efficient in doing the appraisal? Why is it any more than that? The accusation of attempted theft seems without foundation.
All comments reflect the opinion of the author, even when irrefutably accurate.
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--Severian the Lame
When you asked him to do the appraisal, did you tell him when you wanted/expected it to be completed?
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--Severian the Lame
Ok, so you didn't tell him when you needed it to be completed. When you came by on Tuesday, why not take the coins back?
edited to add... You trusted them enough to leave the coins with them. Before condemning them, I'd need to hear their take on this.
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--Severian the Lame
Wow, the level of amateur cross-examination on this forum is beyond the pale sometimes. By my count, the dealer made a verbal commitment to finish by a certain date four times and failed each time. Unless you think @Weiss is providing untruthful information, what do you need to hear from the dealer?
Ok- I'm convinced. The dealer was trying to scam you and steal your coins. Alert the authorities.
edited to add... If one is only looking for opinions that agree with one's own, it would be best to include that info in the first post, it'll save a lot of time for everybody.
Bad form by the dealer. You made the right decision to pull the plug. He shouldn't have charged you the $100 he did, but I would have paid it like you did just to extract myself from what was a bad situation.
Safe to say I would not be recommending that dealer to my wife or when the coins eventually need to be sold.
For those saying you want to wait to hear the dealer's side, I ask why? The customer perception is all that really matters here. The customer wanted an appraisal. The customer was given delay after delay, with the only excuses being the dealer doesn't work on Mondays, and that the customer was mistaken to understand that the appraisal would be done by the first Tuesday.
The only reason the dealer's explanation for why two weeks was not enough time would be if OP was trying to hurt the dealer's reputation. However, no dealer names were given, so no reputations have been harmed.
Indian Head $10 Gold Date Set Album
Dumb question.
Couldn't he have done the appraisal just by verifying the coins and their cert numbers in person, then take a copy of that info on a piece of paper? There is no need beyond a "sight-seen" verification, UNLESS you were asking if any of them were upgrades.
Then you could have taken the coins home with you that day. And he could have given you values at both of your leisures.
just sayin'
It’s the unspoken hierarchy on the forums; dealers are godlike and never wrong while collectors are just mindless consumers that don’t know their ass from a “special” bile green slab box they gladly store their widgets in.
BS
No one is saying that the dealer couldn't have been more efficient. That is VERY different than suggesting some kind of dishonesty.
Keep in mind, this was a written appraisal. It does take some time. It also carries legal weight. We don't know what else was going on in the store at the time. Could they have found the 2 hours earlier? Probably. Should they have found the 2 hours earlier? Maybe. But there is zero evidence that this is anything but subpar customer service.
All comments reflect the opinion of the author, even when irrefutably accurate.
The problem was they were getting paid $100. Not enough to get anyone excited and playing with his phone was more rewarding than the $100….
BS? Prove my initial statement wrong.
A collector recently got warned for posting about a bad experience with a “sweetheart of the board” dealer. if a collector has a bad experience we better have legal documents ready to share on the forum. I can’t even buy from wizard coin supply on eBay because I’m on the “global block list” despite having zero bad transactions on the board or anywhere else.
If anything, you only help to serve my point. As a coin dealer you aren’t biased or anything.
There’s enough facts you chose to ignore, and it’s a fact it doesn’t take 2 weeks to provide an appraisal for 20 coins when the poor schmuck of a collector has already done all the heavy lifting. And he gladly took his 100 bucks as a storage fee for not appraising his 20 coins? Now that’s BS.
I came in one time and saw you leaning on the counter and I said
Why ain’t you appraising my coins?
I said “I’m tired!”.
If that’s acceptable then it’s BS.
“This business would be great if it weren’t for all the customers!”
I know Weiss well and have done numerous transactions with him and I trust him. If I were a professional coin dealer I would just tell Weiss to do his own appraisal and I would review it to assure his prices were "in the ball park" and then sign it. While many of his coins can be valued using a price guide, several of his coins are esoteric and difficult to value so it's anyone's guess as to the value.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
This appraisal takes 2 hours or so,
hence the$100. . He paid $100 for the appraisal not the storage fee. But such an appraisal could be a low priority. If an estate that you could actually buy comes in, you are going to set aside the flat rate appraisal to take care of the larger estate.
There are plenty of dealer criticisms on this forum. What you cannot die, per the other thread to mention, is slander a named entity in the PCGS forum. It's against forum rules.
There is nothing in that story that suggests anything other than sub par customer service. No one is defending the show service. But the idea that there was an attempted theft involved stands without foundation.
All comments reflect the opinion of the author, even when irrefutably accurate.
There is a lot of interesting comments regarding the case in the OP. Of course we cannot build a legitimate composite without the dealers information. That being said, once I heard this "Came by Tuesday: No, I said Wednesday or Thursday." I would have asked for my coins back and left. I do not tolerate lies. Cheers, RickO
If the appraisal is "low priority", then don't tell the customer (repeatedly) that it will be done 2-3 days hence unless you plan to actually commit to that. It's a matter of integrity and courtesy. Are you familiar with those concepts?
When you start to lose trust in someone who's in possession of your valuable property, the mind can sometimes go to dark places. It seems like you'd rather condemn that impulse than the behavior which triggered it.
Please tell me the "BigMark Low Rings" is safe.
I know I wouldn’t be interested in spending 2-3 hours of my time for a one hundred dollar bill. If the dealer didn’t want to do an appraisal all he had to say was no and this would have been avoided.
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--Severian the Lame
Which is why I said this is poor customer service. The only characterization I'm objecting to is the allegation that this was a prelude to a theft.
All comments reflect the opinion of the author, even when irrefutably accurate.
Allegation or speculation as to possible reasons?
"She comes out of the sun in a silk dress,
running like a water color in the rain...."
Best answer, imo.
Buying and Selling coins for 54 years, 700+ shows in last 20 years, and boy am I tired.
Purchased and Trademarked the Mohawk Valley Hoard
Originated the Rochester (NY) Area Coin Expo
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--Severian the Lame
Hey Weiss. My comment was directed at our lawyerly dealer friend
"She comes out of the sun in a silk dress,
running like a water color in the rain...."
I simply go with Hugh Woods Ins
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--Severian the Lame
Given the lack of response, must be a dumb question.