This is a simple question, can you provide a believable answer??
keets
Posts: 25,351 ✭✭✭✭✭
A package with the tracking number RE*********US was received on 12/7/2020.
Given that the above date is seven days ago, how can it possibly take seven days(five working days) for an order to get entered into the system and the process of grading begun?? 
I am a loyal customer who regularly drinks the Koolaide, but this aspect of PCGS relating to Customer Service just has no explanation.
Al H.
2
Comments
Yikes, been nice knowing you, let me know what your new screen name is......
The whole world is working like this lately. I hope your on-line Christmas shopping is done. If not, you'll be giving out New Years Day presents.
No... but it happens.
Experience the World through Numismatics...it's more than you can imagine.
I cannot provide you with an answer there Henny Penny, but best of luck on your submission.
My Collection of Old Holders
Never a slave to one plastic brand will I ever be.
They have more work to do than the number of people required to do it.
My 8 vouchers/renewal comes up in January. I don't guess I need to wait.
https://forums.collectors.com/discussion/comment/12771867#Comment_12771867
As others mentioned, lean and mean with not enough help in the receiving room. Been this way for a while.
Considering all the V75 coins all sent in at once combined with everything else/shipping delays etc, I can see how data entry can be delayed. I mean it's not a robot entering your info.
No clue. The package I sent ATS was received 11-30, with nothing showing, to date.
``https://ebay.us/m/KxolR5
You can always delay it until April.
``https://ebay.us/m/KxolR5
All these dang end of year mint releases probably.
Collector, occasional seller
my strategy is always the same at this time of year --- get things to PCGS by the 10th of December to avoid the Christmas, New Years end of year delay and ahead of the F.U.N. Show. then wait until the end of January for anything else. that usually means I mail something just after Thanksgiving Day. to PCGS' fault, this sort of thing happens regularly at specific times of the year so they should probably make certain accommodations in the short term.
it is annoying.
The good news is that you’re still WAY ahead of the FUN show.😉
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
Everything is running slow right now. With most people being at home lately, they could be getting behind on people sending coins in to be graded.
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I'm in the same boat as you here. USPS tracking shows delivered on the 4th. The PCGS package tracker shows entered on the 7th. As of right now, nothing has been entered for the orders page. I did label the package as Express also. Looks like a lot of slowness going on right now.
It's a covid mixed bag of a year so why are you posting dissatisfaction with anything shipped, received, or, recorded? Shoot. Maybe half the staff, or, whole had to go in quarantine bc of health and safety policies? Oh, maybe they can't share because of HIPAA polices as well? Like Duh @keets , duh?
Ya' nut. I'm a buckeye too so I have privilege to say yo' have a nuts question.
Because most companies are short-handed because of Corona virus related issues (including the tendency of some people to take advantage of such situations in order to get time off.)
----Not saying that is the case with PCGS, but it is all too common, unfortunately.
Human nature in its finest display.🙄
A fellow KoolAide drinker (even though it is spelled "Kool-Aid")!
Perhaps attending to individual family and corporate needs in time of a pandemic and certainly while obeying all local laws and ordinances take precedence over your package of coins.
Yet certainly, why not call (hound) them on the phone for an exact determination?
I had a similar experience ATS. We need to be patient these days. Much more important things to focus on right now.
Wait your turn in line. Mine arrived on 12/1/2020 and was scanned in find my package on 12/4/2020.
Yep!...We've been on forced overtime for the last 6 months & I'm at the breaking point. (another 18hr shift tomorrow)
See you in 2021
Next week you can count me as one of the scumbags.
Enough is enough.
My Saint Set
Mine was picked up by PCGS at their post-office on Dec. 5, no order yet but they acknowledge receiving it on track package. Good news is that we now have a least one vaccine and more on the way. Equilibrium is at hand in 2021.
Best, SH
My regular submission received 11/24 was just logged in 12/12 so me thinks you have a while.
hmmmm ... receiving department says, man, we are so behind!
Al + Keets
7 Letters = put him in the stack at 7 days
Man thank God you don't have a long name like Ben Roethlisberger! or Madison Bumgarner!
editted to add ... makes you wonder what @clarkbar04 's name is
“We are only their care-takers,” he posed, “if we take good care of them, then centuries from now they may still be here … ”
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Ahhh, the Christmas rush, I know it well.
When I was working on the row, We had what's called.
The thank God Christmas is over dinner.
Sounds the same to me.
That reminds me, when is CU's
There is a disclaimer on the PCGS home page.
All comments reflect the opinion of the author, even when irrefutably accurate.
C'mon people you can't rush perfection. I wonder what the turnaround rate is at ANACS or PCI you could try those guys
Actually they know YOU submitted it, and are gathering a World Class Conclave of Graders to confer over a period of several weeks to narrow down their opinions on your coin. One guy said it’s a counterfeit, another said it’s a clipping from a magazine glued to a washer, two thinks it’s MS69. One guy sat looking at for six hours trying to determine if a microscopic scratch on the reed will net grade it to F12 or if he should ignore the reed scratch and go with XF45+. No matter what, your grade will be Correct.
another said it’s a clipping from a magazine glued to a washer
Classic!!
Took my registered package 14 business days from being received by PCGS to be entered in the system. Buckle up kiddos...