NO I DO NOT...... A NEGATIVE should have been given.....
Hear me out now as this is important.......
Feedback is not for the feel good of the dealer!!!
It is to protect/educate YOUR fellow buyers.....
Maybe if you had seen how he has treated others, you may have not dealt with them.
Be hard and brutally honest with feedback as it is OUR only way to know how good or bad a dealer really is...
@habaraca said:
NO I DO NOT...... A NEGATIVE should have been given.....
Hear me out now as this is important.......
Feedback is not for the feel good of the dealer!!!
It is to protect/educate YOUR fellow buyers.....
Maybe if you had seen how he has treated others, you may have not dealt with them.
Be hard and brutally honest with feedback as it is OUR only way to know how good or bad a dealer really is...
@habaraca said:
NO I DO NOT...... A NEGATIVE should have been given.....
Hear me out now as this is important.......
Feedback is not for the feel good of the dealer!!!
It is to protect/educate YOUR fellow buyers.....
Maybe if you had seen how he has treated others, you may have not dealt with them.
Be hard and brutally honest with feedback as it is OUR only way to know how good or bad a dealer really is...
Well the seller has very good feedback. In fact, my neutral is the only non-positive feedback he has. He doesn't really sell a whole lot. I did get a shipping label and the promise of a refund. No need to destroy his feedback as the only warning was inconsideration. I can't prove it was intentional or a mistake so I'm hoping his neutral might put a little more attention to his communication.
Mistakes happen. I just delivered 2 coins to 2 different customers and flip flopped the tracking numbers. When the customer notified me I was mortified. I apologized and the coin arrived to him the next day. My feedback is over 2000 with 100%. I would have been crushed to get a neutral or negative feedback with a simple issue that was corrected/
@blaircountycoin said:
Mistakes happen. I just delivered 2 coins to 2 different customers and flip flopped the tracking numbers. When the customer notified me I was mortified. I apologized and the coin arrived to him the next day. My feedback is over 2000 with 100%. I would have been crushed to get a neutral or negative feedback with a simple issue that was corrected/
You know everyone with a story like this in this thread has said that he apologized, and the OP says that with an apology it would have been a non-issue.
@habaraca said:
NO I DO NOT...... A NEGATIVE should have been given.....
Hear me out now as this is important.......
Feedback is not for the feel good of the dealer!!!
It is to protect/educate YOUR fellow buyers.....
Maybe if you had seen how he has treated others, you may have not dealt with them.
Be hard and brutally honest with feedback as it is OUR only way to know how good or bad a dealer really is...
Finally someone here with some sense...
So in your opinion, those who don’t join you in assuming that the seller acted intentionally, don’t have any sense. And that’s even though, in this very thread, you’ve been provided with multiple examples of mistakes in shipping the wrong coins. Do you think those posters sent the wrong coins on purpose, too? If not, why not?
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
This dealer was either dishonest, incompetent, or careless. Pick one. None are satisfactory. The buyer has to take time out of his day to package and return the wrong coin at his expense and then hope he gets a refund. A neutral is warranted in this case.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
NO I DO NOT...... A NEGATIVE should have been given.....
Hear me out now as this is important.......
Feedback is not for the feel good of the dealer!!!
It is to protect/educate YOUR fellow buyers.....
Maybe if you had seen how he has treated others, you may have not dealt with them.
Be hard and brutally honest with feedback as it is OUR only way to know how good or bad a dealer really is...
Except you are giving him a negative for offering a full refund on a mistake.
@blaircountycoin said:
Mistakes happen. I just delivered 2 coins to 2 different customers and flip flopped the tracking numbers. When the customer notified me I was mortified. I apologized and the coin arrived to him the next day. My feedback is over 2000 with 100%. I would have been crushed to get a neutral or negative feedback with a simple issue that was corrected/
That happened to me once also. The one buy contacted me and asked why his package was in NC when he lived in Oregon.
Fortunately, most buyers (and sellers) are reasonable people and a little communication makes everyone happy. [Seems like all the unreasonable people are on this forum. LOL. ]
@PerryHall said:
This dealer was either dishonest, incompetent, or careless. Pick one. None are satisfactory. The buyer has to take time out of his day to package and return the wrong coin at his expense and then hope he gets a refund. A neutral is warranted in this case.
This seems slightly harsh. Mistakes happen. Maybe you don't make any, but the rest of us do. I also voted that neutral was okay. I also think that the seller could have gone a little farther. [Note how I handled a similar issue in a prior post.] But "dishonest, incompetent, or careless" seems a little negative. Couldn't we just say the seller is "human"?
@jmlanzaf said:
Except you are giving him a negative for offering a full refund on a mistake.
I think he gave him a neutral. This seller wouldn't deserve a negative unless he refused to refund the buyer's money.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
@jmlanzaf said:
Except you are giving him a negative for offering a full refund on a mistake.
I think he gave him a neutral. This seller wouldn't deserve a negative unless he refused to refund the buyer's money.
I know, but @habaraca was suggesting a negative was more appropriate (see the quoted section)
Thanks for the clarification. If I were the buyer, I probably wouldn't leave any feedback since a neutral is considered by many to be almost as bad as a negative.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
If I were the seller I would have said "sorry" and offered a full refund including return shipping.
I may have even refunded and said just keep the coin. This would depend on buyers communications.
I would also make sure I know exactly what I am listing and make sure it is properly described in the first place.
If I were the buyer I would not have left a neutral or negative feedback for what may have been an error on the sellers part.
It looks like you got what was in the photo or a very similar item. Mistakes happen.
I have never left a neutral feedback and I have only left a negative for sellers of counterfeit coins where the seller has been advised several times about selling fakes.
I always work things out with a seller and I hope a buyer will do the same.
Just because I didn't get a sugar coated response I would not leave a neutral.
If I got my money back I would leave no feedback at all.
Well I can see a lot of the sides of opinions here. I appreciate all the comments. I did send the seller one last email before I had left the neutral, giving one more chance for an apology stating that "I will have his coin back in the mail on moday. That I will probably look for another coin elsewhere. Good day!"
Response was "ok". Thats when I left the neutral.
Deserved. This seller sells coins and should have known. It could have been a "sell similar" and he forgot to change but who knows. He does have a 1971-s Proof Ike up right now that appears to be silver...just a guess.
bob
Registry: CC lowballs (boblindstrom), bobinvegas1989@yahoo.com
One person gave me a neutral feedback because I charged 5 dollars for shipping rather than 3.50. I explained to them I also had to buy the envelope and packing Material etc and they knew the shipping cost ahead of time when they purchased the coin.
@Panda4456 said:
One person gave me a neutral feedback because I charged 5 dollars for shipping rather than 3.50. I explained to them I also had to buy the envelope and packing Material etc and they knew the shipping cost ahead of time when they purchased the coin.
Yep. My complaint on shipping is a seller who says they won't combine shipping and charges you full price per coin then combines shipping. I confirm that before i make any purchase of multiple coins from the same seller.
Paper money eventually returns to its intrinsic value. Zero. Voltaire. Ebay coinbowlllc
@Panda4456 said:
One person gave me a neutral feedback because I charged 5 dollars for shipping rather than 3.50. I explained to them I also had to buy the envelope and packing Material etc and they knew the shipping cost ahead of time when they purchased the coin.
Yea, I don't understand stuff like that. If a sellers has shipping charges and the amount is clearly given, I just add that with what I will spend on the coin. I don't argue the cost as I agreed to it when I bid on it or I took the BIN.
@Panda4456 said:
One person gave me a neutral feedback because I charged 5 dollars for shipping rather than 3.50. I explained to them I also had to buy the envelope and packing Material etc and they knew the shipping cost ahead of time when they purchased the coin.
Yea, I don't understand stuff like that. If a sellers has shipping charges and the amount is clearly given, I just add that with what I will spend on the coin. I don't argue the cost as I agreed to it when I bid on it or I took the BIN.
Yeah exactly, he did a buy it now and understood what the price was ahead of buying it then wanted a discount after paying for it...
@Panda4456 said:
One person gave me a neutral feedback because I charged 5 dollars for shipping rather than 3.50. I explained to them I also had to buy the envelope and packing Material etc and they knew the shipping cost ahead of time when they purchased the coin.
Yea, I don't understand stuff like that. If a sellers has shipping charges and the amount is clearly given, I just add that with what I will spend on the coin. I don't argue the cost as I agreed to it when I bid on it or I took the BIN.
Yeah exactly, he did a buy it now and understood what the price was ahead of buying it then wanted a discount after paying for it...
I actually had someone leave me a negative for "being rude" when I didn't accept his request for a discount on a second item. He left me a negative on the first item, despite it being a flawless transaction. eBay refused to remove it.
I once also had someone leave me a negative for charging $3 shipping to provide tracking. He said he didn't want tracking. I said eBay wants tracking for top seller status. eBay actually removed that one because he was complaining about an eBay policy.
That's why I don't really pay much attention to feedback. If you do enough transactions, sooner or later someone will be impossible to please.
Comments
Yes, it's one of the few bigoted sentiments that is allowed here, apparently.
NO I DO NOT...... A NEGATIVE should have been given.....
Hear me out now as this is important.......
Feedback is not for the feel good of the dealer!!!
It is to protect/educate YOUR fellow buyers.....
Maybe if you had seen how he has treated others, you may have not dealt with them.
Be hard and brutally honest with feedback as it is OUR only way to know how good or bad a dealer really is...
That sounds like a good idea. How do you feel about rating buyers the same way?
Finally someone here with some sense...
That sounds like a good idea. How do you feel about rating buyers the same way?
I wish there was a negative feedback button for buyers for sure 😃
Well the seller has very good feedback. In fact, my neutral is the only non-positive feedback he has. He doesn't really sell a whole lot. I did get a shipping label and the promise of a refund. No need to destroy his feedback as the only warning was inconsideration. I can't prove it was intentional or a mistake so I'm hoping his neutral might put a little more attention to his communication.
My Original Song Written to my late wife-"Plus other original music by me"
https://youtube.com/playlist?list=PL8A11CC8CC6093D80
https://n1m.com/bobbysmith1
Mistakes happen. I just delivered 2 coins to 2 different customers and flip flopped the tracking numbers. When the customer notified me I was mortified. I apologized and the coin arrived to him the next day. My feedback is over 2000 with 100%. I would have been crushed to get a neutral or negative feedback with a simple issue that was corrected/
Fair enough. Then do what you have to do.
You know everyone with a story like this in this thread has said that he apologized, and the OP says that with an apology it would have been a non-issue.
Just saying.
So in your opinion, those who don’t join you in assuming that the seller acted intentionally, don’t have any sense. And that’s even though, in this very thread, you’ve been provided with multiple examples of mistakes in shipping the wrong coins. Do you think those posters sent the wrong coins on purpose, too? If not, why not?
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
This dealer was either dishonest, incompetent, or careless. Pick one. None are satisfactory. The buyer has to take time out of his day to package and return the wrong coin at his expense and then hope he gets a refund. A neutral is warranted in this case.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
@habaraca said:
Except you are giving him a negative for offering a full refund on a mistake.
That happened to me once also. The one buy contacted me and asked why his package was in NC when he lived in Oregon.
Fortunately, most buyers (and sellers) are reasonable people and a little communication makes everyone happy. [Seems like all the unreasonable people are on this forum. LOL.
]
Personally, if we just treat it as a compliment, it robs it of its power.
This seems slightly harsh. Mistakes happen. Maybe you don't make any, but the rest of us do. I also voted that neutral was okay. I also think that the seller could have gone a little farther. [Note how I handled a similar issue in a prior post.] But "dishonest, incompetent, or careless" seems a little negative. Couldn't we just say the seller is "human"?
Am I the only one who wants to block a few of the posters on this thread to prevent grief later?
I think he gave him a neutral. This seller wouldn't deserve a negative unless he refused to refund the buyer's money.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
I know, but @habaraca was suggesting a negative was more appropriate (see the quoted section)
Thanks for the clarification. If I were the buyer, I probably wouldn't leave any feedback since a neutral is considered by many to be almost as bad as a negative.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
The seller has a 1971-s proof that looks like a uncirculated, who wants to inform them?
I once had a 1973 brown box IKE and cracked it out to fill a spot in my Dansco, and it was a nickel clad
If I were the seller I would have said "sorry" and offered a full refund including return shipping.
I may have even refunded and said just keep the coin. This would depend on buyers communications.
I would also make sure I know exactly what I am listing and make sure it is properly described in the first place.
If I were the buyer I would not have left a neutral or negative feedback for what may have been an error on the sellers part.
It looks like you got what was in the photo or a very similar item. Mistakes happen.
I have never left a neutral feedback and I have only left a negative for sellers of counterfeit coins where the seller has been advised several times about selling fakes.
I always work things out with a seller and I hope a buyer will do the same.
Just because I didn't get a sugar coated response I would not leave a neutral.
If I got my money back I would leave no feedback at all.
Well I can see a lot of the sides of opinions here. I appreciate all the comments. I did send the seller one last email before I had left the neutral, giving one more chance for an apology stating that "I will have his coin back in the mail on moday. That I will probably look for another coin elsewhere. Good day!"
Response was "ok". Thats when I left the neutral.
My Original Song Written to my late wife-"Plus other original music by me"
https://youtube.com/playlist?list=PL8A11CC8CC6093D80
https://n1m.com/bobbysmith1
Deserved. This seller sells coins and should have known. It could have been a "sell similar" and he forgot to change but who knows. He does have a 1971-s Proof Ike up right now that appears to be silver...just a guess.
bob
Neutral feedback: when you just can’t commit. 😆
One person gave me a neutral feedback because I charged 5 dollars for shipping rather than 3.50. I explained to them I also had to buy the envelope and packing Material etc and they knew the shipping cost ahead of time when they purchased the coin.
Yep. My complaint on shipping is a seller who says they won't combine shipping and charges you full price per coin then combines shipping. I confirm that before i make any purchase of multiple coins from the same seller.
Paper money eventually returns to its intrinsic value. Zero. Voltaire. Ebay coinbowlllc
Yea, I don't understand stuff like that. If a sellers has shipping charges and the amount is clearly given, I just add that with what I will spend on the coin. I don't argue the cost as I agreed to it when I bid on it or I took the BIN.
My Original Song Written to my late wife-"Plus other original music by me"
https://youtube.com/playlist?list=PL8A11CC8CC6093D80
https://n1m.com/bobbysmith1
Yeah exactly, he did a buy it now and understood what the price was ahead of buying it then wanted a discount after paying for it...
I actually had someone leave me a negative for "being rude" when I didn't accept his request for a discount on a second item. He left me a negative on the first item, despite it being a flawless transaction. eBay refused to remove it.
I once also had someone leave me a negative for charging $3 shipping to provide tracking. He said he didn't want tracking. I said eBay wants tracking for top seller status. eBay actually removed that one because he was complaining about an eBay policy.
That's why I don't really pay much attention to feedback. If you do enough transactions, sooner or later someone will be impossible to please.
I once had someone ding me for less than 5 stars on the subcategory of "shipping". I guess they wanted free shipping.
I was charging for shipping but less than normal cost since I was using discount postage stamps.