ebay buyer to avoid
derryb
Posts: 37,713 ✭✭✭✭✭
Guy wins a PCGS graded coin for $18.53 auction bid with free shipping, I take to post office for the usual acceptance scan, counter is closed so I drop package in post office indoor mail slot so that he will get delivery as soon as possible. Never gets scanned, never gets delivered. The moment non-delivery is brought to my attention I give him immediate full PP refund with an apology. He then leaves the following negative feedback, my first in this Top Rated seller account after 22 years on ebay: "Seller did get $ wanted and never shipped. Don’t sell if you want high $."
If you want to avoid this buyer, PM me for his ebay ID.
No Way Out: Stimulus and Money Printing Are the Only Path Left
0
Comments
...it’s 18 bucks plus post...message him and tell him you will ship him another one (or something of equal value) on the house if he recants the negative...he probably thinks he was in the right also...22 years, 22 more bucks and a perfect feedback score...that’s all
I had a guy like that some time ago. Seven or Eight dollar coin......gets lost......I refund him immediately.
He negs me. I email him, "I gave you your money back, what do you want"....He replies, "I didn't think you were remorseful enough!".......Huh ?
Hmmmm, How long has it been since you mailed it? It seems about 1 out of 10 of my shipments here lately are taking 10-14 days while the others move like normal. Odds are good he will receive it or did receive and the PO failed to scan it.
Wow... I do not sell on ebay (or anywhere), but that response is certainly unwarranted. Cheers, RickO
Almost all my incoming parcels are taking approx 12-14 days and they're traveling thru lots of different distribution centers. More chances for additional delays IMO. Peace Roy
BST: endeavor1967, synchr, kliao, Outhaul, Donttellthewife, U1Chicago, ajaan, mCarney1173, SurfinHi, MWallace, Sandman70gt, mustanggt, Pittstate03, Lazybones, Walkerguy21D, coinandcurrency242 , thebigeng, Collectorcoins, JimTyler, USMarine6, Elkevvo, Coll3ctor, Yorkshireman, CUKevin, ranshdow, CoinHunter4, bennybravo, Centsearcher, braddick, Windycity, ZoidMeister, mirabela, JJM, RichURich, Bullsitter, jmski52, LukeMarshall, coinsarefun, MichaelDixon, NickPatton, ProfLiz, Twobitcollector,Jesbroken oih82w8, DCW
I'm glad I don't sell on Ebay either. Sorry to hear about your demise on that sale
We've had this discussion fron the other side when a seller cancels a sale or claims they lost the coin. The presumption among some on this board is that the dealer didn't like the price.
All comments reflect the opinion of the author, even when irrefutably accurate.
it never got scanned into mail system or during the 13 days since mailed
No Way Out: Stimulus and Money Printing Are the Only Path Left
I believe you. But if you were an anonymous seller, the winning bidder was a member here and posted about the transaction, many would think you were lying.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
Not an unreasonable assumption when a coin sells well below market value.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
Yes, but this thread demonstrates the danger of making assumptions
All comments reflect the opinion of the author, even when irrefutably accurate.
And in these cases, the coin often is "miraculously" found and gets relisted shortly thereafter...
mbogoman
https://pcgs.com/setregistry/collectors-showcase/classic-issues-colonials-through-1964/zambezi-collection-trade-dollars/7345Asesabi Lutho
I'm not disagreeing with you @Derryb and you refunded his money and did everything right. I'm just saying that this proves the danger in making assumptions, which happens all the time here on ebay threads.
All comments reflect the opinion of the author, even when irrefutably accurate.
But not always, as this thread proves.
All comments reflect the opinion of the author, even when irrefutably accurate.
Dealer (myself) set the opening bid price at which the coin sold, and at a profit. All of my auctions start at the minimum I'm willing to accept. Hammer price was a good price for both parties.
I can only influence assumption here with the truth.
The only assumption made in this transaction was the buyer assuming I did not ship the coin since USPS never scanned the item. His negative was posted after I explained to him that item was delivered to usps and after I provided immediate full refund. He disregarded my over 2,000 glowing feedback (a lot of it for the same coin that I had graded in bulk) and my hard earned Top Rated seller status to publicly call me a liar.
So, the decision is yours: Do you want this guy as a buyer? I only post these type threads to warn fellow forum members of my experience with a bad buyer.
No Way Out: Stimulus and Money Printing Are the Only Path Left
And the danger of just dropping a parcel in the bin. Pretty unfortunate.
Collector, occasional seller
I have mail delivery at my home and also had it at my business, don't you? I just hand to carrier and it's scanned instantly before he drives away. You must have a PO box? Guess that backfired.
bob
PS: I'm in the crowd that it will show up or come back to you.
One reason for TR seller status is that I normally take every shipment to the PO (1 mile away) for an acceptance scan first thing the next morning in an effort to get quicker delivery. In this case, knowing I was not going to be able to get to the PO in the morning, I rushed to the PO late in the afternoon and just missed their closing of the counter. Dropped in indoor mail slot hoping it would start movement in the morning while I was indisposed elsewhere.
No Way Out: Stimulus and Money Printing Are the Only Path Left
No PO box. My mail carrier is good about scanning mail he picks up. The only problem is he comes late in the afternoon and in this case had already made pick up when item was ready to be shipped.
Never scanned into the system and it's been 13 days since dropped off at PO. If anything it will get found and delivered to buyer.
No Way Out: Stimulus and Money Printing Are the Only Path Left
Not really. I drop all of my parcels in a bin unless they are over $500. The missed scan problem happens almost anyway in the process. The packages that I've had delayed lately ALL had the initial scan at the bin but then disappeared for days or weeks later in the system.
All comments reflect the opinion of the author, even when irrefutably accurate.
I'm not talking about you or this thread. I'm talking about all the threads we've had from the opposite side.
All comments reflect the opinion of the author, even when irrefutably accurate.
Jokers!
Presenting the item at the usps counter and requesting an acceptance scan accomplishes two things:
(1) It provides proof to satisfy ebay's top rated seller requirement to ship maximum "next business day."
(2) It provides proof to the buyer, who can view tracking, that seller did actually deliver to the post office. Buyer then understands that non delivery is fault of usps and will not make assumption that it was never shipped.
Since I live 1 mile from the post office a daily trip is no problem. The lines can be a hassle.
No Way Out: Stimulus and Money Printing Are the Only Path Left
Im just glad that guys like @derryb sell on ebay and run honest auctions and can be trusted..
Sorry this happened to you, Derryb. It is strange that these stories of unwarranted negative feedback for seller's that make customers whole immediately comes to a large degree on low cost items.
Before I do business with an eBay seller that does not have 100% positive feedback, I look to see what the nature of the negative was. If I see something like this customer and the seller reply was something like "Coin was mailed on XX/XX/XX, buyer reported non-delivery, I provided full refund instantly" I just chalk it up as a problematic buyer and proceed to do business. An outsider reading it still would not really know if the seller actually shipped, however, the refund is the key. The buyer did not lose, rather, just did not gain.
FWIW, anything I mail, big, small, cheap, valuable, etc., I take a photo with my phone of the envelope or package with the mail slot showing (after hours at Post Office). It is not as good as Certificate of Mailing or tracking, but it is something. Of course, if I ship with tracking and it gets scanned, a photo may not be necessary. You never lose with over documentation, though. I use my camera phone primarily for documentation purposes as its fast and easy.
BST: Tennessebanker, Downtown1974, LarkinCollector, nendee
never experienced a negative feedback in over 20 years of selling, and have never left a negative feedback as it takes a year to come off your record and there is always a way to work things out. sorry about hearing this
He wants a written apology written in blood.
Derry, You are so firmly enmeshed into my circle of trust that you had me at “eBay buyer to avoid” so that the rest was unnecessary filler.
And thank you for the info.
Negatives happen. They mean almost nothing these days, they carry far less weight than they used to thanks to the staunchness of the eBay buyer protection program.
"It's like God, Family, Country, except Sticker, Plastic, Coin."
I spoke to my Postmaster the other day and she said that a lot of mail especially priority is being delayed by lack flights.
She said mail is being sent via different routes some not so direct as they used to be due to lack of planes and cargo space.
Bob
PS I've had several parcels from the south and the west coast headed to Maine end up in Limbo in Detroit for days at a time.
Lordmarcovan, WTCG, YogiBerraFan, Phoenin21, LindeDad, Coll3ctor, blue594, robkoll, Mike Dixon, BloodMan, Flakthat and others.
Detroit Distribution Center is horrible! I had a package ship from Louisville, KY on 06/06/20. It arrived in Detroit on 06/12/20. It departed Detroit on 06/14/2020, and still hasn't been delivered to me. I live about an hour from Detroit.
06/08/20, I had a 3 day priority shipping sent to me from Louisville, KY. The package arrived at Indianapolis on 06/09/20, and departed the same day. The package took four days to arrive in Detroit on 09/13/2020. On 09/14/2020, Detroit sent the package to Elk Grove Village, IL. Remember, I live close to Detroit, why was it sent to IL? The package did arrive on 08/16/2020 at my local post office and was finally delivered.
In my experience, I cringe when I see that my packages are in Detroit.
I received yesterday a (meaningless) letter from the US postmarked 26 March. The letter, by the way, was granting me 30 days to take a certain action.
Lack of passenger flights is a big deal. Most, if not all, of the mail here in NZ - whether domestic or international - moves around in the bellies of commercial aircraft.
Smitten with DBLCs.