Forum Bugs and Issues - Hijacked by Heather

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  • HeatherBoyd
    HeatherBoyd Posts: 418 admin
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    @ifthevamzarockin said:

    @Hemispherical

    Thanks Hemi! I was not sure how to test or check that your link made it real easy. :)

    Java is enabled

    Has enabling java resolved the issue?

    Heather Boyd
    PCGS Senior Director of Marketing

  • ifthevamzarockin
    ifthevamzarockin Posts: 8,915 ✭✭✭✭✭
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    @HeatherBoyd said: Has enabling java resolved the issue?

    No, it has been enabled the whole time. I did not need to turn it back on.

  • SaorAlba
    SaorAlba Posts: 7,593 ✭✭✭✭✭
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    My check of the above website says that Javascript is enabled but I get the annoying message if I want to like something.

  • ifthevamzarockin
    ifthevamzarockin Posts: 8,915 ✭✭✭✭✭
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    And tried to like Hemi's link post and it still doesn't work.

  • HeatherBoyd
    HeatherBoyd Posts: 418 admin
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    Thank you for clarifying, the team is working on troubleshooting this issue to resolve it as quickly as possible. We appreciate your patience.

    Heather Boyd
    PCGS Senior Director of Marketing

  • HeatherBoyd
    HeatherBoyd Posts: 418 admin
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    @JBK said:
    We should all get a bunch of free likes/agrees/LOLs credited to our accounts once the issue is resolved. ;)

    Are you having this issue as well?

    Heather Boyd
    PCGS Senior Director of Marketing

  • logger7
    logger7 Posts: 9,858 ✭✭✭✭✭
    edited March 7, 2019 1:04PM
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    You're not getting the bouncer pop-up? https://i.pinimg.com/originals/7d/f5/59/7df559bb163edc59c4d9a56e83e85092.png lol

    I haven't had any technical problems.

  • JBK
    JBK Posts: 17,860 ✭✭✭✭✭
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    @HeatherBoyd said:

    @JBK said:
    We should all get a bunch of free likes/agrees/LOLs credited to our accounts once the issue is resolved. ;)

    Are you having this issue as well?

    Yes - same issue - use IE on PC.

  • Insider2
    Insider2 Posts: 14,452 ✭✭✭✭✭
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    @HeatherBoyd said: "Oh and sorry @Insider2 for all of the notifications you are getting, you will be awarded the bug badge in appreciation once this is all done."

    LOL, well in that case I >:) will not highjack this discussion back with a title of my choice using the "edit" option. :p

  • lkenefic
    lkenefic Posts: 9,518 ✭✭✭✭✭
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    It could just be a browser issue... I'm using Chrome with no issues... quick! knock on wood!!!

    Collecting: Dansco 7070; Middle Date Large Cents (VF-AU); Box of 20;

    Successful BST transactions with: SilverEagles92; Ahrensdad; Smitty; GregHansen; Lablade; Mercury10c; copperflopper; whatsup; KISHU1; scrapman1077, crispy, canadanz, smallchange, robkool, Mission16, ranshdow, ibzman350, Fallguy, Collectorcoins, SurfinxHI, jwitten, Walkerguy21D, dsessom.
  • CaptHenway
    CaptHenway Posts: 34,167 ✭✭✭✭✭
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    Chill out, Skip.

    Professional Numismatist, Retired. 55 year member ANA. Former ANA Senior Authenticator. Winner of four ANA Heath Literary Awards; three Wayte and Olga Raymond Literary Awards; Numismatist of the Year Award 2009, and ANA Lifetime Achievement Award 2020. Winner of the PNG's 2026 Robert Friedberg Award for "The Enigmatic Lincoln Cents of 1922," Available now from Whitman or Amazon.
  • HeatherBoyd
    HeatherBoyd Posts: 418 admin
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    Hello All, the above gif was provided by the support team to help you verify javascript is enabled for this site. I will also message this to each of you.

    Heather Boyd
    PCGS Senior Director of Marketing

  • ifthevamzarockin
    ifthevamzarockin Posts: 8,915 ✭✭✭✭✭
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    @HeatherBoyd

    Tried allowing like you posted above.... still the same.

  • pocketpiececommems
    pocketpiececommems Posts: 6,093 ✭✭✭✭✭
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    @Insider2 said:
    It asks me to enable a JavaScript whatever that is. I'll ask the IT person tomorrow.

    When I try to do a like or lol when I'm on the phone I get the same thing. When I'm on the computer no problem.

    Pocketpiececommemoratives

    Lafayette Grading Set
  • HeatherBoyd
    HeatherBoyd Posts: 418 admin
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    @pocketpiececommems said:

    @Insider2 said:
    It asks me to enable a JavaScript whatever that is. I'll ask the IT person tomorrow.

    When I try to do a like or lol when I'm on the phone I get the same thing. When I'm on the computer no problem.

    Would you mind answering all of the needed info?

    Browser:
    Version:
    Device (Desktop/Mobile):
    Operating System + Version:

    Heather Boyd
    PCGS Senior Director of Marketing

  • HeatherBoyd
    HeatherBoyd Posts: 418 admin
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    Thank you for all of the responses.

    Please note that the software for this forum is managed by a third party and our internal helpdesk will not be able to assist you, please refrain from messaging the members of our helpdesk who have forum accounts.

    Thank you

    Heather Boyd
    PCGS Senior Director of Marketing

  • Hemispherical
    Hemispherical Posts: 9,370 ✭✭✭✭✭
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    Maybe out-of-date Java. Latest version was released 15 Jan 19 and can be found here:

    https://java.com/en/download/manual.jsp

    For mobile device users, read this: https://java.com/en/download/faq/java_mobile.xml

    As usual YMMV.

  • Peace_dollar88
    Peace_dollar88 Posts: 1,256 ✭✭✭✭✭
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    it does that to me on internet explorer. when I switch over to google crome I was back to all features again.

  • Fairlaneman
    Fairlaneman Posts: 10,428 ✭✭✭✭✭
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    Cannot edit.

    IE Windows7

    Ken

  • AlexinPA
    AlexinPA Posts: 1,458 ✭✭✭✭✭
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    Heather, I have the same problems as the others with Like Agree etc and edit but ONLY with MS Internet Explorer. Don't have the problem if I switch to Chrome.

  • ifthevamzarockin
    ifthevamzarockin Posts: 8,915 ✭✭✭✭✭
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    @HeatherBoyd

    Still have the same problem at home on a different computer.

    OS: Windows 10 Version 1809
    Browser: IE 11 Version 11.316.17763.0
    Laptop computer

  • Wabbit2313
    Wabbit2313 Posts: 7,268 ✭✭✭✭✭
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    The Agree, Like, and LOL history are still missing. You used to be able to go look a long ways back, now you can only see the last few threads.

  • emeraldATV
    emeraldATV Posts: 5,249 ✭✭✭✭✭
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    @Insider2 said:
    While I'm able to post comments, I'm no longer to leave likes, agrees, etc. or bookmark threads. I cannot log out either!

    I'm going to give it a while to fix itself so I'm no longer around...not that anyone cares LOL!

    Thanks, David

  • OldEastside
    OldEastside Posts: 4,602 ✭✭✭✭✭
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    I still can't log out and I gave everyone a like and a few agrees and a few LOL's but I still don't have permission
    Thanks @Insider2, I didn't see this post until you linked it

    Steve

    Promote the Hobby
  • ms70
    ms70 Posts: 13,958 ✭✭✭✭✭
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    I don't know if this little bit helps, but I'm using Firefox and having zero issues.

  • WillieBoyd2
    WillieBoyd2 Posts: 5,410 ✭✭✭✭✭
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    The problem appears to be an incompatibility between the forum software and the browser Microsoft Internet Explorer.

    I was asked for details of my PC and browser and I supplied them.

    :)

    https://www.brianrxm.com
    The Mysterious Egyptian Magic Coin
    Coins in Movies
    Coins on Television
  • emeraldATV
    emeraldATV Posts: 5,249 ✭✭✭✭✭
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    log out , likes etc.., not complaining just fyi

  • bolivarshagnasty
    bolivarshagnasty Posts: 7,359 ✭✭✭✭✭
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    Internet Explorer 11 here. Not compatible with forum software change.

  • TwoSides2aCoin
    TwoSides2aCoin Posts: 45,216 ✭✭✭✭✭
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    There must be a glitch.
    I get more LOLs when I'm serious, than I get agrees or likes

  • ReadyFireAim
    ReadyFireAim Posts: 1,860 ✭✭✭✭✭
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    MAC/Safari is fine...Haven't noticed any difference.

    My Saint Set

  • ifthevamzarockin
    ifthevamzarockin Posts: 8,915 ✭✭✭✭✭
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    Still the same here.

  • HeatherBoyd
    HeatherBoyd Posts: 418 admin
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    Hello All,

    Thanks to all of the information provided by those experiencing the issue we believe the problem has been identified and the provider of the forum software is working on a fix. I will provide a timeline as soon as I have one. In the mean-time, using an alternate browser is a good temporary fix.

    Heather Boyd
    PCGS Senior Director of Marketing

  • mapleman
    mapleman Posts: 1,052 ✭✭✭✭✭
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    Same here, ok on cell, No Edits likes etc. here Get X face and something about java.

  • mapleman
    mapleman Posts: 1,052 ✭✭✭✭✭
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    Thanks for the Info. I tried Bing to no avail. I'll use my cell for now.
    J> @HeatherBoyd said:

    Hello All,

    Thanks to all of the information provided by those experiencing the issue we believe the problem has been identified and the provider of the forum software is working on a fix. I will provide a timeline as soon as I have one. In the mean-time, using an alternate browser is a good temporary fix.

  • ifthevamzarockin
    ifthevamzarockin Posts: 8,915 ✭✭✭✭✭
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    @HeatherBoyd "The issue only exists in Internet Explorer"

    I am still having problems with Chrome & IE.

  • HeatherBoyd
    HeatherBoyd Posts: 418 admin
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    @ifthevamzarockin said:
    @HeatherBoyd "The issue only exists in Internet Explorer"

    I am still having problems with Chrome & IE.

    Hopefully, it is the same bug causing the issue. Thank you for your patience,

    Heather Boyd
    PCGS Senior Director of Marketing

  • Unknown
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  • ifthevamzarockin
    ifthevamzarockin Posts: 8,915 ✭✭✭✭✭
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    FYI..... Just cleared all browsing data from Chrome. No change.

  • LeeBone
    LeeBone Posts: 4,890 ✭✭✭✭✭
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    @Treashunt said:

    @oih82w8 said:
    I tried leaving a "like" as well...and I got this;

    I just got the same thing!

    Me too :s

  • BLUEJAYWAY
    BLUEJAYWAY Posts: 11,795 ✭✭✭✭✭
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    @ifthevamzarockin said:
    @HeatherBoyd "The issue only exists in Internet Explorer"

    I am still having problems with Chrome & IE.

    As am I. Can't leave LOL's,Agrees etc.

    Successful transactions:Tookybandit. "Everyone is equal, some are more equal than others".
  • HeatherBoyd
    HeatherBoyd Posts: 418 admin
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    @BLUEJAYWAY said:

    @ifthevamzarockin said:
    @HeatherBoyd "The issue only exists in Internet Explorer"

    I am still having problems with Chrome & IE.

    As am I. Can't leave LOL's,Agrees etc.

    on chrome? or IE?

    Heather Boyd
    PCGS Senior Director of Marketing

  • Bochiman
    Bochiman Posts: 25,790 ✭✭✭✭✭
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    Side note, @HeatherBoyd .... has anyone else noticed a problem/difference in the notifications?

    I used to be able to see my notifications in the upper right (a number next to the little globe) and click on that and then see my notifications.

    As of at least yesterday, I still SEE the notifications but, when I click on it, it takes me to my profile and then I have to look to the right hand side of the screen and click on the word "notifications" (under my icon "change picture" area).

    I checked and it is only "broken" on IE (I tested against Firefox as well, and that works).

    IE 11.0.9600.19266
    Desktop PC (x86)
    Winver reports: Build 7601: Service Pack 1 (Windows 7 Ultimate, 64bit)

    If this is separate, and should have its own thread/investigation, please let me know.

    What Firefox shows (and what IE used to do until just recently):

    What IE shows when I have notifications:

    Where it takes me now, when I click on that globe/notifications:

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • ifthevamzarockin
    ifthevamzarockin Posts: 8,915 ✭✭✭✭✭
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    @Bochiman

    I think it is all part of the same problem, I have the same issues.

  • HeatherBoyd
    HeatherBoyd Posts: 418 admin
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    @Bochiman said:
    Side note, @HeatherBoyd .... has anyone else noticed a problem/difference in the notifications?

    I used to be able to see my notifications in the upper right (a number next to the little globe) and click on that and then see my notifications.

    As of at least yesterday, I still SEE the notifications but, when I click on it, it takes me to my profile and then I have to look to the right hand side of the screen and click on the word "notifications" (under my icon "change picture" area).

    I checked and it is only "broken" on IE (I tested against Firefox as well, and that works).

    IE 11.0.9600.19266
    Desktop PC (x86)
    Winver reports: Build 7601: Service Pack 1 (Windows 7 Ultimate, 64bit)

    If this is separate, and should have its own thread/investigation, please let me know.

    What Firefox shows (and what IE used to do until just recently):

    What IE shows when I have notifications:

    Where it takes me now, when I click on that globe/notifications:

    @Bochiman thank you for letting us know, we won't know if this is part of the same issue until they launch the fix. If the issue remains, we will address it at that time.

    Heather Boyd
    PCGS Senior Director of Marketing

  • Insider2
    Insider2 Posts: 14,452 ✭✭✭✭✭
    edited March 8, 2019 7:01PM
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    @Bochiman said:
    Side note, @HeatherBoyd .... has anyone else noticed a problem/difference in the notifications?

    I used to be able to see my notifications in the upper right (a number next to the little globe) and click on that and then see my notifications.

    As of at least yesterday, I still SEE the notifications but, when I click on it, it takes me to my profile and then I have to look to the right hand side of the screen and click on the word "notifications" (under my icon "change picture" area).

    What you have noticed is what seems to be happening to many of us. It means your CU forum is broken. I'm running normal on Chrome at the moment (now posting OK since yesterday) but my Internet Explorer connection to CU has behaved as you report since the beginning of my problem and I cannot log out.

    @HeatherBoyd

  • Bochiman
    Bochiman Posts: 25,790 ✭✭✭✭✭
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    @ifthevamzarockin said:
    @Bochiman

    I think it is all part of the same problem, I have the same issues.

    Hopefully it is, so it gets fixed same time.
    Just hadn't seen this part of the bug pop up yet in the thread (unless I just missed it).

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • ifthevamzarockin
    ifthevamzarockin Posts: 8,915 ✭✭✭✭✭
    edited March 8, 2019 10:06PM
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    I got my LOL's back! :)

    I was running IE 11 only on my home computer. Loaded up Chrome and everything is working. For anyone still having this problem it might be a good work around for you too. If your are running Chrome and have the bug you might check for updates or reinstall.

    Gotta go....I have lots of LOL's, Likes & Agrees to catch up on. :)

    Wanted to try the edit feature, it works too. Side note IE still not working.

  • BLUEJAYWAY
    BLUEJAYWAY Posts: 11,795 ✭✭✭✭✭
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    @HeatherBoyd said:

    @BLUEJAYWAY said:

    @ifthevamzarockin said:
    @HeatherBoyd "The issue only exists in Internet Explorer"

    I am still having problems with Chrome & IE.

    As am I. Can't leave LOL's,Agrees etc.

    on chrome? or IE?

    Chrome,desktop. Javascript is def. enabled. Checked twice.

    Successful transactions:Tookybandit. "Everyone is equal, some are more equal than others".

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