PCGS prompt service continues...the stars are still aligned (TrueView images added)

oih82w8 · November 2, 2018 9:44AM

I sent in some coins to be TrueViewed and one for Variety Attribution late last week and my order was received on 30 Oct. Yesterday I received a courtesy email asking if I wanted the requested variety attribution, an additional $18 would be required. I started to reply to the email and I deleted it and just made a phone to Customer Service. I stated to the representative that since it was a major variety, the attribution fee was not required, to my understanding. She said that she would have to confer with another on this (hold please)...she came back with confirmation that the fee would not be required for major varieties, only minor ones. I checked in on the order later that day and the attribution (PCGS # 4342) was complete and my PCGS agreed with my attribution (yea!). I am just waiting for the TrueViews to be taken...of course I will share the images.

Keep up the great work PCGS!

DIMEMAN · November 2, 2018 10:11AM

Neat variety and great grade!

ChrisH821 · November 2, 2018 10:30AM

Excellent! I've got an economy sub ready to go. I might also try out the reconsideration special before it expires.

ricko · November 2, 2018 11:13AM

Great throughput time.... seems many members are commenting on the fast service lately... Cheers, RickO

Timbuk3 · November 2, 2018 2:58PM

Congratulations and thank you PCGS !!!

lkeigwin · November 2, 2018 10:29PM

@oih82w8 said:
I sent in some coins to be TrueViewed and one for Variety Attribution late last week and my order was received on 30 Oct. Yesterday I received a courtesy email asking if I wanted the requested variety attribution, an additional $18 would be required. I started to reply to the email and I deleted it and just made a phone to Customer Service. I stated to the representative that since it was a major variety, the attribution fee was not required, to my understanding. She said that she would have to confer with another on this (hold please)...she came back with confirmation that the fee would not be required for major varieties, only minor ones. I checked in on the order later that day and the attribution (PCGS # 4342) was complete and my PCGS agreed with my attribution (yea!). I am just waiting for the TrueViews to be taken...of course I will share the images.

Keep up the great work PCGS!

Sorry to disagree. Customers should not have to know more about the business than customer service employees. Better training is needed.
Lance.

oih82w8 · November 7, 2018 11:27AM

My order has been listed as "shipped" as of this morning...TrueViews are soon to post.

dbldie55 · November 7, 2018 11:49AM

Our last economy took 6 days. I think there is a message in there somewhere.

Hemispherical · November 7, 2018 12:08PM

> @dbldie55 said:

Our last economy took 6 days. I think there is a message in there somewhere.

I wonder how much faster express service could be.

oih82w8 · November 11, 2018 6:48PM

Here are the TrueViews;

golden · November 11, 2018 6:57PM

I hope that my grades will pop up this week.

bjamin · November 11, 2018 7:11PM

Beautiful examples.
The 1849/6 is a ridiculous variety, so minor imho. Need overlays to prove what it is and then a high powered electron microscope to make sure it is what one thinks its supposed to be, in the end nobody cares.

messydesk · November 11, 2018 8:42PM

One of the things I had been annoyed with in the past was the amount of time to go from seeing it received according to USPS tracking and seeing the order marked as received on the PCGS site. Took a couple months once, but usually it was a week. This time, next day! If this is a sign of a process fixed, then kudos.

ReadyFireAim · November 11, 2018 8:57PM

Received 25 Nov by PCGS for recon-express service...
No word yet.
I'm about going out of my mind because it's the biggest cherry pick coin of my life.

ReadyFireAim · November 12, 2018 7:13PM

@MANOFCOINS said:
Please elaborate

The 1920 saint has turned into an unhealthy obsession for me.
This one just went + about an hour ago

logger7 · November 12, 2018 7:21PM

Yes, very efficient. If only the PCGS workers were put to work on our huge social problems, I'm sure we would be a lot better off.

Coinscratch · November 12, 2018 7:23PM

@oih82w8 So, what if it was a minor variety you sent in and you did not know and just sent it in. Would they call then or would it just get graded with no attribution? And wait to get cherry picked another day...

Coinscratch · November 12, 2018 7:24PM

Nice gold by the way

ReadyFireAim · November 12, 2018 9:00PM

@MANOFCOINS said:
Nice now get that bad boy into a 65

I'm all played out for now.
They aren't that expensive as coins go but finding a nice looking one is supremely frustrating.

That one in the Fox collection looks like it could be a 3rd gem.
Or you could just hit the easy-button and buy a 1920-S

yosclimber · November 12, 2018 9:28PM

@bjamin said:
Beautiful examples.
The 1849/6 is a ridiculous variety, so minor imho. Need overlays to prove what it is and then a high powered electron microscope to make sure it is what one thinks its supposed to be, in the end nobody cares.

Actually this 1849/Far 6 V-2 is easy to attribute from the reverse die crack pattern, even on low grade coins.
https://web.stanford.edu/~clint/hdag/index.htm
You are correct that seeing the actual under digits is difficult unless it is an early die state example.
The early die state examples are pretty cool to look at, but also quite scarce and expensive.
Collectors working on a LS Half Dime Variety registry set do care about getting correct attribution, as it's needed to show up in the set....

oih82w8 · November 12, 2018 10:46PM

@CoinscratchFever said:
@oih82w8 So, what if it was a minor variety you sent in and you did not know and just sent it in. Would they call then or would it just get graded with no attribution? And wait to get cherry picked another day...

Knowing whether a coin is a "major" or "Die Varieties" (cherry-picker varieties) is a matter of looking in PCGS CoinFacts. PCGC charges an additional $18 for non-major varieties, including minor ones (DDO, DDR, MPD, RPM, etc...). Whereas "major" varieties do not require the additional fee.

skier07 · November 13, 2018 12:09AM

I never understood why it took forever to get a coin graded. Intuitively, it seems logical to me that faster grading results in more submissions and quicker payment.

Coinscratch · November 13, 2018 8:24AM

@oih82w8 said:

@CoinscratchFever said:
@oih82w8 So, what if it was a minor variety you sent in and you did not know and just sent it in. Would they call then or would it just get graded with no attribution? And wait to get cherry picked another day...

Knowing whether a coin is a "major" or "Die Varieties" (cherry-picker varieties) is a matter of looking in PCGS CoinFacts. PCGC charges an additional $18 for non-major varieties, including minor ones (DDO, DDR, MPD, RPM, etc...). Whereas "major" varieties do not require the additional fee.

I realize that but again, If I send one in unaware for whatever reason. Will they give it the attribution? So, I guess the answer is yes, and they will call me for the additional charge.

oih82w8 · November 13, 2018 9:22AM

@CoinscratchFever said:

@oih82w8 said:

@CoinscratchFever said:
@oih82w8 So, what if it was a minor variety you sent in and you did not know and just sent it in. Would they call then or would it just get graded with no attribution? And wait to get cherry picked another day...

Knowing whether a coin is a "major" or "Die Varieties" (cherry-picker varieties) is a matter of looking in PCGS CoinFacts. PCGC charges an additional $18 for non-major varieties, including minor ones (DDO, DDR, MPD, RPM, etc...). Whereas "major" varieties do not require the additional fee.

I realize that but again, If I send one in unaware for whatever reason. Will they give it the attribution? So, I guess the answer is yes, and they will call me for the additional charge.

PCGS will not attribute varieties without the submitter requesting it. If it is not requested, they won't do it on their own. The submitter could request variety attribution and pay $18 per item. The submitter needs to know what they are sending in for whatever service.

Coinscratch · November 13, 2018 10:11AM

@oih82w8 Okay, thanks for clarifying. I won't have to think about it too much on my next order as they will just be proof coins. Maybe, I could request DCAM for all

WDP · November 13, 2018 4:14PM

Beautiful group of coins @oih82w8! I especially love the 1871 Seated Dollar - great color!

PCGS prompt service continues...the stars are still aligned (TrueView images added)

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