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US Mint order

PTVETTERPTVETTER Posts: 6,123 ✭✭✭✭✭

I ordered mint and proof sets from the mint on the 7 of june and it still has not been shipped.
I called and no one know why it has not been shipped?
Costumer service??????????

Pat Vetter,Mercury Dime registry set,1938 Proof set registry,Pat & BJ Coins:724-325-7211


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    TopographicOceansTopographicOceans Posts: 6,535 ✭✭✭✭

    I have a subscription for the Silver Proof Sets and it just arrived today.

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    MsMorrisineMsMorrisine Posts: 39,727 ✭✭✭✭✭

    @PTVETTER said:
    I ordered mint and proof sets from the mint on the 7 of june and it still has not been shipped.
    I called and no one know why it has not been shipped?
    Costumer service??????????

    phone reps -> Texas
    order fulfillment -> Tennessee

    Did you order them on the slow boat $4.95?

    I've seen them take some sweet time on some $4.95 orders. 1 week is too long with no craze item crunch though.

    Call call call and then ask for a supervisor.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
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    BackroadJunkieBackroadJunkie Posts: 3,745 ✭✭✭✭✭

    @TopographicOceans said:
    I have a subscription for the Silver Proof Sets and it just arrived today.

    This. They sold around 175K (in the first five days), and all the subscription orders go out first, regardless if you ordered a mint set.

    I've had experience with pucks being on and off subscription, and you get the product much sooner if you subscribe.

    As long as you're in "processing", I would give it a couple more days.

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    rickoricko Posts: 98,724 ✭✭✭✭✭

    When I used to buy mint and proof sets, I had a subscription.... they were always shipped quickly. Cheers, RickO

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    PTVETTERPTVETTER Posts: 6,123 ✭✭✭✭✭

    the mint customer service SUCKS!!!
    they are telling me that all orders are handled the same
    BS!
    they said my order that was ordered on june 7 is being shipped today like all others that were ordered that day?
    Will some here said they already got their silver proof set already.
    What a bunch of BS can't even come close to telling the truth.

    So Sorry to vent but just had to.

    Pat Vetter,Mercury Dime registry set,1938 Proof set registry,Pat & BJ Coins:724-325-7211


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    MsMorrisineMsMorrisine Posts: 39,727 ✭✭✭✭✭
    edited June 14, 2017 12:45PM

    @MsMorrisine said:

    @PTVETTER said:
    I ordered mint and proof sets from the mint on the 7 of june and it still has not been shipped.
    I called and no one know why it has not been shipped?
    Costumer service??????????

    phone reps -> Texas
    order fulfillment -> Tennessee

    Did you order them on the slow boat $4.95?

    I've seen them take some sweet time on some $4.95 orders. 1 week is too long with no craze item crunch though.

    Call call call and then ask for a supervisor.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
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    PTVETTERPTVETTER Posts: 6,123 ✭✭✭✭✭

    For you information bulk dealers get the following deal
    Discount 5% and charge 1% for shipping min order $5000.00
    So shipping on $5000.00 is $50.00 shipping.
    Not $4.95

    Pat Vetter,Mercury Dime registry set,1938 Proof set registry,Pat & BJ Coins:724-325-7211


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    MsMorrisineMsMorrisine Posts: 39,727 ✭✭✭✭✭

    Ah wow. I did not know you were a dealer.

    Drop the drones and demand a supervisor. Do this while writing Mint HQ.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
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    PTVETTERPTVETTER Posts: 6,123 ✭✭✭✭✭

    Just a small update:
    they said it will ship today as I posted
    as of this post NO email from the mint!
    When a shipping label is generated the email is sent!

    MsMorrisine I feel that contacting the Mint would result is nothing, but more rage!

    Pat Vetter,Mercury Dime registry set,1938 Proof set registry,Pat & BJ Coins:724-325-7211


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    PTVETTERPTVETTER Posts: 6,123 ✭✭✭✭✭

    Holy Cow Batman I just got the email from the mint!

    Will wonders never cease!

    Pat Vetter,Mercury Dime registry set,1938 Proof set registry,Pat & BJ Coins:724-325-7211


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