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Slow turnaround (for my subs at least) ... Biz day 65+ ... wow

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  • TrazTraz Posts: 377 ✭✭✭✭✭

    I never send economy. Sent it though for these 35 coins since they are my jeffersons which to be honest i don't really give a crap about... took quite some time lol

  • WingedLiberty1957WingedLiberty1957 Posts: 2,992 ✭✭✭✭✭
    edited March 10, 2017 4:29AM

    Glory be to Zeus and Apollo!

    Results on my Dec 2nd submission came in last night.

  • chumleychumley Posts: 2,305 ✭✭✭✭

    when you do finally get your grades,they should return your payment also

  • labloverlablover Posts: 3,708 ✭✭✭✭✭

    @WingedLiberty1957 said:
    Glory be to Zeus and Apollo!

    Results on my Dec 2nd submission came in last night.

    Did you get a Less Then Economy Discount?

    "If there are no dogs in Heaven, then when I die I want to go where they went." Will Rogers
  • ManorcourtmanManorcourtman Posts: 8,195 ✭✭✭✭✭

    I would call this service level the Third World Economy service. Glad you finally got your grades.

  • boyernumismaticsboyernumismatics Posts: 473 ✭✭✭✭

    My regular sub that went in 2 weeks ago got graded yesterday. Makes NO sense, but whatever. I have an economy sub on day 45.

  • logger7logger7 Posts: 9,060 ✭✭✭✭✭

    @WingedLiberty1957 said:
    Glory be to Zeus and Apollo!

    Results on my Dec 2nd submission came in last night.

    How did you make out, was it worth the wait?

  • labloverlablover Posts: 3,708 ✭✭✭✭✭

    @boyernumismatics said:
    My regular sub that went in 2 weeks ago got graded yesterday. Makes NO sense, but whatever. I have an economy sub on day 45.

    Ok, so how does your two week ago Regular Submission get ahead of my Regular Submission entered on 2/13...Now 3.4 weeks old? Strange!

    "If there are no dogs in Heaven, then when I die I want to go where they went." Will Rogers
  • brg5658brg5658 Posts: 2,399 ✭✭✭✭✭

    Clearly the "first in -- first out" statements given on the PCGS website are not true. I also find it a bit disingenuous and in poor taste when one of the PCGS "BOE" members ( @wondercoin ) comes along offering excuses for PCGS.

    @WingedLiberty1957 I hope they charged you for the lower tier submissions given the absurd turn-around time.

    -Brandon
    -~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-
    My sets: [280+ horse coins] :: [France Sowers] :: [Colorful world copper] :: [Beautiful world coins]
    -~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-

  • TwoSides2aCoinTwoSides2aCoin Posts: 44,619 ✭✭✭✭✭

    Luckily you found their better business bureau here. :smiley:

  • AUandAGAUandAG Posts: 24,940 ✭✭✭✭✭

    Instead of asking to "expidite" ask them to grade them, now. You paid you want your coins back asap.

    bob

    Registry: CC lowballs (boblindstrom), bobinvegas1989@yahoo.com
  • Wabbit2313Wabbit2313 Posts: 7,268 ✭✭✭✭✭

    @WingedLiberty1957 said:
    Glory be to Zeus and Apollo!

    Results on my Dec 2nd submission came in last night.

    Did you get the grease or the shaft?

  • hutze1nmhutze1nm Posts: 235 ✭✭✭

    Soooo... my economy took give or take 18 business days? I'm happy, sounds like no one else is.

    Things I like to do: Collect PL Morgans. That’s is all.
  • jonrunsjonruns Posts: 1,197 ✭✭✭✭✭

    @hutze1nm said:

    I'm happy, sounds like no one else is.

    Some people enjoy complaining...they're in a big rush to put their slabs in their safety deposit box where they will reside for the next 20 years LOL

  • WildIdeaWildIdea Posts: 1,877 ✭✭✭✭✭

    @WingedLiberty1957 said:

    Just using a $20 per coin est ... Total spent $28,600

    I think PCGS should give me a Gold Star for being such a good customer!
    Even subway gives you a Free Sub Card

    Winged, all I can say it WOW. I can't relate to that kind of spending on grading fees. I would think that would be several new nice coins in the collection instead, so my question is would you say PCGS added 28k in value or more to your collection Yes or No, and if Yes, then maybe it isn't them that owes the thanks.

  • cameonut2011cameonut2011 Posts: 10,181 ✭✭✭✭✭

    @jonruns said:

    Some people enjoy complaining...they're in a big rush to put their slabs in their safety deposit box where they will reside for the next 20 years LOL

    He paid extra for the Express tier that took more than 2 months. The normal turnaround time is around 9 days. He is posting just now. I don't see that as someone who enjoys complaining for the sake of complaining, and I see his concern as legitimate. You also have no idea why the OP is submitting. He could be eager to have the coins returned so that he can sell before the market deteriorates further. Maybe a family member has cancer and he was going to sell the coins to pay for medical bills. You have no idea.

  • wondercoinwondercoin Posts: 17,003 ✭✭✭✭✭

    "so my question is would you say PCGS added 28k in value or more to your collection Yes or No, and if Yes, then maybe it isn't them that owes the thanks."

    I'll likely end up spending close to 28k THIS MONTH (not over the past 6 years) on PCGS grading fees for me and my customers. And, I am not looking for any thanks, other than hopefully from a couple of my customers when they hear their results on the coins I handpicked for submission for them! LOL. Wondercoin.

    Please visit my website at www.wondercoins.com and my ebay auctions under my user name www.wondercoin.com.
  • labloverlablover Posts: 3,708 ✭✭✭✭✭

    @wondercoin said:
    "so my question is would you say PCGS added 28k in value or more to your collection Yes or No, and if Yes, then maybe it isn't them that owes the thanks."

    I'll likely end up spending close to 28k THIS MONTH (not over the past 6 years) on PCGS grading fees for me and my customers. And, I am not looking for any thanks, other than hopefully from a couple of my customers when they hear their results on the coins I handpicked for submission for them! LOL. Wondercoin.

    I learned years ago that nickels and dimes make dollars. The "small" guy is just as important!

    "If there are no dogs in Heaven, then when I die I want to go where they went." Will Rogers
  • wondercoinwondercoin Posts: 17,003 ✭✭✭✭✭

    "Small guy" - The point of the $28k post I thought was to show a "BIG GUY" cost of submissions over the years. Anyway, we agree that every customer of a business deserves top treatment, small or large (whether they are buying gourmet filets or Slim Jims)!

    Wondercoin

    Please visit my website at www.wondercoins.com and my ebay auctions under my user name www.wondercoin.com.
  • Wabbit2313Wabbit2313 Posts: 7,268 ✭✭✭✭✭

    Wondercoin is like a constant commercial, hawking his expert upgrading skills. Seems every post somehow finds a way to promote that!

  • cameonut2011cameonut2011 Posts: 10,181 ✭✭✭✭✭

    @WingedLiberty1957 said:
    Glory be to Zeus and Apollo!

    Results on my Dec 2nd submission came in last night.

    How did you do?

  • boyernumismaticsboyernumismatics Posts: 473 ✭✭✭✭

    @lablover said:

    @boyernumismatics said:
    My regular sub that went in 2 weeks ago got graded yesterday. Makes NO sense, but whatever. I have an economy sub on day 45.

    Ok, so how does your two week ago Regular Submission get ahead of my Regular Submission entered on 2/13...Now 3.4 weeks old? Strange!

    Good question, and I'd like to know! lol. I think it's backwards that the oldest submissions get graded last...shouldn't it be the other way around? At least I think so.... I've got thousands tied up so far for months with my 1/4 receive date (which i sent off before christmas) and for a small time operation...I need them back!!!

  • gripgrip Posts: 9,962 ✭✭✭✭✭

    @chumley said:
    when you do finally get your grades,they should return your payment also

    This.

  • AMRCAMRC Posts: 4,280 ✭✭✭✭✭

    @ms70 said:

    @cameonut2011 said:

    @WingedLiberty1957 said:
    Wow MS70 ... that's fantastic! 2 week turnaround for Modern.

    I've always thought that PCGS should try for a "First In, First Out" order processing within the same service level.

    I have to say, that based on empirical evidence from my close to 300 submissions, the grading order seems much more random.

    I have even had it happen to me that I would send 2 subs in the same shipping box, with the exact same service level and similar coins. They would both get checked in the same day, and one would finish a calendar month ahead of the other one! I never could figure out how that could happen with a first in, first out system. It's a mystery.

    From a business standpoint, I can see them giving some preference to dealers and collectors who submit frequently. Judging by some of the posts here (including from dealers), that doesn't seem like the case. I wonder if your order was simply lost.

    So not true.

    MLAeBayNumismatics: "The greatest hobby in the world!"
  • davewesendavewesen Posts: 6,673 ✭✭✭✭✭

    @cameonut2011 said:

    @jonruns said:

    Some people enjoy complaining...they're in a big rush to put their slabs in their safety deposit box where they will reside for the next 20 years LOL

    He paid extra for the Express tier that took more than 2 months. The normal turnaround time is around 9 days. He is posting just now. I don't see that as someone who enjoys complaining for the sake of complaining, and I see his concern as legitimate. You also have no idea why the OP is submitting. He could be eager to have the coins returned so that he can sell before the market deteriorates further. Maybe a family member has cancer and he was going to sell the coins to pay for medical bills. You have no idea.

    Whose or which submission are you talking about? All I see are economy and regular in this thread,

  • robecrobec Posts: 6,864 ✭✭✭✭✭

    @davewesen said:

    @cameonut2011 said:

    @jonruns said:

    Some people enjoy complaining...they're in a big rush to put their slabs in their safety deposit box where they will reside for the next 20 years LOL

    He paid extra for the Express tier that took more than 2 months. The normal turnaround time is around 9 days. He is posting just now. I don't see that as someone who enjoys complaining for the sake of complaining, and I see his concern as legitimate. You also have no idea why the OP is submitting. He could be eager to have the coins returned so that he can sell before the market deteriorates further. Maybe a family member has cancer and he was going to sell the coins to pay for medical bills. You have no idea.

    Whose or which submission are you talking about? All I see are economy and regular in this thread,

    You must have missed this quote in the op's first post.

    _**On another front, I also sent in an EXPRESS submission that was checked in on January 10th. However for some reason PCGS changed my service level from Express to Regular in late January (no explanation given) -- and now that submission is getting close to 2 calendar months in queue (passing business day 40)

    Express is supposed to take 10 business days and regular 20 business days.
    **_

    Why would PCGS take it upon themselves to change a submitters preference from Express service to Regular? If the submitter is willing to pay extra for faster service why make the decision to change to a different service level?

  • MedalCollectorMedalCollector Posts: 2,023 ✭✭✭✭✭

    PCGS's social media people should monitor this forum. A quick response from them saying the problem will be addressed would do wonders!

    That said, I'm sure all coins will get graded, eventually :)

  • DoubleEagle59DoubleEagle59 Posts: 8,378 ✭✭✭✭✭

    PCGS should give the OP a coin voucher for at least 5 free coin submissions (and maybe 10).

    "Gold is money, and nothing else" (JP Morgan, 1912)

    "“Those who sacrifice liberty for security/safety deserve neither.“(Benjamin Franklin)

    "I only golf on days that end in 'Y'" (DE59)
  • gripgrip Posts: 9,962 ✭✭✭✭✭

    @DoubleEagle59 said:
    PCGS should give the OP a coin voucher for at least 5 free coin submissions (and maybe 10).

    Couldn't agree more. And free sub.

  • Owen1793Owen1793 Posts: 368 ✭✭✭✭

    I wish PCGS would comment on this post. I understand PCGS is receiving large quantities of submissions, but three month + turnarounds are shameful and should at least be explained

  • clarkbar04clarkbar04 Posts: 4,979 ✭✭✭✭✭

    Most of them aren't taking that long, so its is a bit of an anomaly. I just piggybacked an econ order that posted grades yesterday, I think it was a 1/19 order date.

    MS66 taste on an MS63 budget.
  • cameonut2011cameonut2011 Posts: 10,181 ✭✭✭✭✭

    @robec said:

    @davewesen said:

    @cameonut2011 said:

    @jonruns said:

    Some people enjoy complaining...they're in a big rush to put their slabs in their safety deposit box where they will reside for the next 20 years LOL

    He paid extra for the Express tier that took more than 2 months. The normal turnaround time is around 9 days. He is posting just now. I don't see that as someone who enjoys complaining for the sake of complaining, and I see his concern as legitimate. You also have no idea why the OP is submitting. He could be eager to have the coins returned so that he can sell before the market deteriorates further. Maybe a family member has cancer and he was going to sell the coins to pay for medical bills. You have no idea.

    Whose or which submission are you talking about? All I see are economy and regular in this thread,

    You must have missed this quote in the op's first post.

    _**On another front, I also sent in an EXPRESS submission that was checked in on January 10th. However for some reason PCGS changed my service level from Express to Regular in late January (no explanation given) -- and now that submission is getting close to 2 calendar months in queue (passing business day 40)

    Express is supposed to take 10 business days and regular 20 business days.
    **_

    Why would PCGS take it upon themselves to change a submitters preference from Express service to Regular? If the submitter is willing to pay extra for faster service why make the decision to change to a different service level?

    It may have been PCGS's attempt to offer a partial refund after the turnaround time had long passed the Express tier and even the Regular tier.

  • gripgrip Posts: 9,962 ✭✭✭✭✭

    Why would PCGS take it upon themselves to change a submitters preference from Express service to Regular? If the submitter is willing to pay extra for faster service why make the decision to change to a different service level?

    It may have been PCGS's attempt to offer a partial refund after the turnaround time had long passed the Express tier and even the Regular tier.

    That makes sense.

  • labloverlablover Posts: 3,708 ✭✭✭✭✭

    @grip said:

    Why would PCGS take it upon themselves to change a submitters preference from Express service to Regular? If the submitter is willing to pay extra for faster service why make the decision to change to a different service level?

    It may have been PCGS's attempt to offer a partial refund after the turnaround time had long passed the Express tier and even the Regular tier.

    That makes sense.

    To me a refund is cash in my pocket. Just saying...

    "If there are no dogs in Heaven, then when I die I want to go where they went." Will Rogers
  • labloverlablover Posts: 3,708 ✭✭✭✭✭

    @boyernumismatics said:

    @lablover said:

    @boyernumismatics said:
    My regular sub that went in 2 weeks ago got graded yesterday. Makes NO sense, but whatever. I have an economy sub on day 45.

    Ok, so how does your two week ago Regular Submission get ahead of my Regular Submission entered on 2/13...Now 3.4 weeks old? Strange!

    Good question, and I'd like to know! lol. I think it's backwards that the oldest submissions get graded last...shouldn't it be the other way around? At least I think so.... I've got thousands tied up so far for months with my 1/4 receive date (which i sent off before christmas) and for a small time operation...I need them back!!!

    Received my grades last night from PCGS on my 2/13 Regular Submission. Pretty much on time. Thanks to our Host!!!

    "If there are no dogs in Heaven, then when I die I want to go where they went." Will Rogers
  • oih82w8oih82w8 Posts: 12,608 ✭✭✭✭✭

    @ms70 said:
    That's odd since I just had a modern service coin turn around in just over 2 weeks from dropping at post office and back to my door. I was pretty shocked. I didn't expect to see that coin for about 2 months.

    Sure, rub it in!

    oih82w8 = Oh I Hate To Wait _defectus patientia_aka...Dr. Defecto - Curator of RMO's

    BST transactions: dbldie55, jayPem, 78saen, UltraHighRelief, nibanny, liefgold, FallGuy, lkeigwin, mbogoman, Sandman70gt, keets, joeykoins, ianrussell (@GC), EagleEye, ThePennyLady, GRANDAM, Ilikecolor, Gluggo, okiedude, Voyageur, LJenkins11, fastfreddie, ms70, pursuitofliberty, ZoidMeister,Coin Finder, GotTheBug, edwardjulio, Coinnmore, Nickpatton, Namvet69,...
  • youniqueyounique Posts: 882 ✭✭✭

    Modern service level logged in 3/14. Wondering where the turnaround time might be now & how long you expect to wait.

  • TetromibiTetromibi Posts: 947 ✭✭✭✭✭

    My last modern was in on 3/6 and shipped on 3/10. I've been told that's an extreme anomaly. Second submission arrived 3/27, so we will see how long it takes.

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